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    Hemet Chrysler Dodge Jeep Ram

    2.5 (879 reviews)
    Closed • 9:00 am - 9:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Hemet Chrysler Dodge Jeep Ram

    Auto engine repair

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    Reviews With Photos

    Bling Bling
    Anthony P.

    If one is good, two is better. This is the second RAM 1500 I've bought FROM Hemet. Feras was super chill and easy to woke with. Like my last deal, I did everything via text and pics of my trade. We settled on a price, had the docs drawn up and then I made the drive to Hemet. Sure, Feras could have delivered it, but the wife and kids wanted to get out of the house. So we took the hour and half drive. At least we got to see some cow herds and emus and alpacas on the way. My littlest one loved the drive. When we got to the dealership, the truck we negotiated was out front, washed and fueled up. Mo in finance had the docs ready, and I was out in less than 10 minutes. The drive home was better than the drive there in our new truck. The boys gave a thumbs up and promptly fell asleep (that's how smooth and quiet it is). For the second time, Hemet and the guys there made it smooth and easy. Hmmmm, smooth and easy... just like the ride of our new truck.

    2025 Ram Bighorn
    Sur R.

    5-Star Review for Hemet Chrysler Dodge Jeep Ram I recently purchased a vehicle from Hemet Chrysler Dodge Jeep Ram, and I couldn't be happier with the experience. From start to finish, the entire team made the process smooth, stress-free, and enjoyable. A huge thank you to Freddy, my sales consultant, who was incredibly knowledgeable, patient, and helpful throughout. He took the time to answer all my questions, made sure I was comfortable with every step, and went above and beyond to find the right vehicle for me. I also want to give a big shout-out to Luis in finance. He explained all the paperwork clearly, helped me understand my options, and made the final steps of the purchase quick and painless. He was friendly, transparent, and super efficient. Last but definitely not least, thank you to Roxana, the assistant sales manager. She was welcoming, professional, and played a key role in making the whole process come together so smoothly. This dealership has a great team, and I highly recommend them to anyone looking for a new or used vehicle. Great service, great people, and an overall great experience!

    Angelo R.

    Today I bought another car here at Hemet Dodge and the sales managers remembered me and the car I bought 3 years ago. I thought that was pretty cool. I had the pleasure of buying a car from Feras Kahlah. I arrived an hour early before my appointment and at least 4 other employees were going above and beyond to help me with the vehicle I was there to see, and even show me other options since I had time to burn before Feras arrived for our appointment. There was no pressure, no rush. Just a really chill environment. When my appointment time came and I met Feras, we were both all about getting me the ride I wanted. He wasn't just trying to push a sale. We were all business, but there was no pressure, no rush. He was cool, calm, and confident he could get me a good deal. He kept the information honest and straight to the point while shopping the best finance options to keep me within my budget. Then he went above and beyond. After Feras got off working a 12 hour day, he drove 40min to personally deliver my car to the house. I used to be a mechanic at a big dealership and I never knew of any salesman delivering a car to a customer at 10:30PM especially after a 12 hour shift. As we say on the islands "mahalo" Dodge of Hemet, and a HUGE "mahalo nui loa" to braddah Feras Kahlah for superior customer service far beyond after the sale.

    Car

    I had a great experience buying my first Jeep at this dealership! Felipe was our salesperson and he was super friendly, patient, and very knowledgeable throughout the entire process. He took the time to answer all of our questions and made everything easy to understand. The whole experience was smooth and stress-free, and he helped us get a great monthly payment that worked for us. I never felt pressured, and it really felt like he wanted to help us find the right vehicle!!!!!! If you're looking for a new vehicle, I definitely recommend asking for Felipe. Thanks again for helping me get my first Jeep!

    Freddy was amazing with my husbands new truck and we got him a sale on his birthday! Happy birthday Freddy!
    Kayla R.

    Freddy was amazing with getting us exactly what we wanted, and he we got him a sale on his birthday! Happy birthday Freddy!!!

    Kia Sportage Hybrid Plug In X Line

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    Page 1 of 22

    Hemet Chrysler Dodge Jeep Ram Reviews in Other Languages

    Ask the Community - Hemet Chrysler Dodge Jeep Ram

    I want to know if anyone has been there recently to see the sales? I got a flyer in the mail and I want to see if these deals are as good as they say! Thank you!

    Not sure about new. Used, yes the car was there at the price listed. They only let me test drive a couple blocks though so I could not determine if I liked the car or not.

    Don’t See Your Question? Ask Away!

    Review Highlights - Hemet Chrysler Dodge Jeep Ram

    “Super helpful and did everything I wanted and more and also let me pick his brain n had some good ideas.”

    Mentioned in 9 reviews

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    Lake Elsinore Chrysler Dodge Jeep Ram - We were so happy with the process and ecstatic to get our new truck.

    Lake Elsinore Chrysler Dodge Jeep Ram

    (769 reviews)

    We had a wonderful experience with Lake Elsinore Dodge, Ram & Jeep and wanted to recognize a couple…read moreof people who truly made a difference. From the beginning, Joanna was fantastic. She was with us every step of the way, answered all of our questions, kept us updated, and made the entire buying process smooth and enjoyable. She was patient, knowledgeable, and always willing to help. I also want to recognize Ryan, the sales manager. While he wasn't there when we purchased our Toyota Tundra over Father's Day weekend, he stepped in afterward and took exceptional care of us. When we discovered the windshield had a crack, Ryan immediately took ownership of the situation. He made sure everything was handled quickly, kept us informed, and had the windshield replaced within a week. Every question or concern we had after the sale was addressed promptly and professionally. It's refreshing to work with a dealership that stands behind its customers even after the paperwork is signed. Joanna and Ryan both went above and beyond, and we're incredibly grateful for the outstanding customer service they provided. We highly recommend Lake Elsinore Dodge, Ram & Jeep and would gladly do business with them again

    I had one day of contact with Lake Elsinore Chrysler Jeep Dodge Ram, and it was a complete mess…read morefrom start to finish. My salesperson, Allan, consistently failed to follow up. Every text message or phone call required me to reach back out just to get a response or basic information. Throughout the day, I was transferred at least eight times, which was absolutely ridiculous. I was bounced from person to person and eventually sent straight to voicemail instead of reaching someone who could actually help. At one point, Allan transferred me to a manager named JV, and it went directly to voicemail. Later, I was transferred to the general manager, multiple times. Again, straight to voicemail. In fact, not once did anyone answer the phone when I called. Every attempt either ended in another transfer or voicemail. It felt like I had to fight for every bit of communication. The information I received was also inconsistent, especially regarding the vehicle's price, which came across as shady. To make matters worse, Vanessa told me over the phone, "Well, taxes will be between $4,000 and $8,000." Seriously? That's an enormous range. I couldn't get anyone to provide clear, straightforward numbers. No one at this dealership seems to be on the same page. Communication between staff is terrible, there was zero follow-through, and getting simple answers felt impossible. Buying a used car shouldn't require chasing people down just to get basic information. After my experience, I looked through other customer reviews and found many describing the same issues with poor communication, lack of follow-through, and confusing pricing. Based on my experience and what I read from other customers, I'd strongly recommend steering clear of this dealership and taking your business somewhere that values your time and communicates honestly.

    Redlands Chrysler Dodge Jeep Ram - Spot where I found the hidden screw driver

    Redlands Chrysler Dodge Jeep Ram

    (742 reviews)

    Buying a car is never a fun time...it's stressful, exhausting, and can be frustrating and obtuse. I…read morewas therefore very grateful that we worked with Noah to trade in my old car and buy a newer one that uses less gas (PHEV). Noah was easy-going, polite, friendly, and fair...I know sales people have a job to do and Noah did the best job possible balancing being a businessman and demonstrating excellent and personal customer service. He also went above and beyond to make sure we felt taken care of at every point of the process. It's easy to feel like a "customer" at some of the bigger, corporate dealerships. Redlands CDJR felt much more cozy and down-to-earth, and Noah's mellow, no pressure energy helped us to drive away very satisfied in our new purchase.

    WARNING! Read this before your entrust your vehicle to REDLANDS CDJR Dealership!…read more My Experience With Recall 67C - 2022 Thor Dazzle 2LB. 6558 miles I brought my 2022 Thor Dazzle 2LB to the dealership for Recall 67C. Before taking it in, I had no known coolant leak, and the vehicle was in good condition. In fact we Just got back from Yosemite. After the truck had been at the dealership for two days, a dealership manager named Cody told me they had found a coolant-system leak and that I would have to pay approximately $1,500 for the repair. Because I had brought the vehicle in without any known coolant problem, I immediately contacted MOPAR for help and asked whether the leak could be related to the recall service. Unfortunately, I was not able to get the issue resolved. I declined the $1,500 repair and picked up my vehicle. I was not told that the coolant leak was still present, and I was not warned that it could be unsafe to drive. About 10 miles after leaving the dealership, I noticed the engine was steaming. When I arrived home and opened the hood, it appeared that the vehicle was almost out of coolant. I was also shocked to discover a long screwdriver left inside the engine compartment. I had already driven the vehicle home with the tool still sitting inside the engine bay. There is another issue that concerns me. Cody sent me photographs of what he claimed was my old radiator. However, when I took my own photographs of the radiator on my truck, it appeared almost brand new. Because I wanted an independent opinion, I asked my independent mechanic to inspect and investigate the situation. During his inspection, he found that the radiator had a scratch running from the top to the bottom. This raised additional concerns for me about the condition of the radiator and what may have happened while my vehicle was at the dealership. I am not accusing anyone of wrongdoing based solely on this finding, but I believe the condition of the radiator should be documented and independently reviewed, especially given the photographs Cody provided and the fact that the coolant problem was identified only after the vehicle had been at the dealership for two days. To be clear, I am not claiming that the dealership caused the coolant leak as a fact. I am asking reasonable questions because I brought the vehicle in without a known leak, was told two days later that it had a leak requiring a $1,500 repair, and then experienced steaming and an apparent loss of coolant about 10 miles after leaving the dealership. I would like answers to these questions: -Could the coolant leak be related to Recall 67C? -Why was I not warned about the active leak before driving away? -Why did the engine begin steaming approximately 10 miles after leaving? -Why was the vehicle apparently almost out of coolant when I opened the hood? -Why was a long screwdriver left inside my engine compartment? -Why did the radiator have a scratch running from the top to the bottom? -Can the dealership verify that the radiator shown in Cody's photographs was actually from my vehicle? -Why did the radiator in my photographs appear almost brand new compared with the photographs Cody provided? -Why am I being asked to pay approximately $1,500 for this repair? -Will MOPAR/Stellantis assist in resolving this matter? I have documentation, photographs, recall paperwork, dealership paperwork, photographs provided by Cody, and information from my independent mechanic that I can provide to support my concerns. UPDATE: 9/10/26 Stellantis, the parent company, is now communicating with me regarding this situation. They asks me to bring my truck back to dealership. But I asked a different dealership to fix it. I appreciate that they are taking the time to review my concerns. At this point, I am hoping they will investigate what happened, review the dealership's work and documentation, and help determine whether the coolant issue is connected in any way to the recall service. Updates : 9/18/26 Fontana, the other dealership, they asks me to pay $2500 to fix the REDLANDS intentional faults. Me & my wife are so frustrated that cannot eat, work and sleep well because of this stress I will keep everyone updated as I receive more information. I hope this situation can be resolved fairly and that I can get clear answers about what happened to my vehicle. I am not looking to accuse anyone without evidence. I simply want transparency, accountability, and a fair resolution So it won't again happen to anyone

    DCH Chrysler Dodge Jeep Ram FIAT Of Temecula

    DCH Chrysler Dodge Jeep Ram FIAT Of Temecula

    (493 reviews)

    10 STARS FOR CHRIS BENNETT!!!…read more Alrighty, yall ready for a story?! So a couple months ago, I originally had my Jeep towed to the Elsinore dealership. After dealing with the horrible customer service there (I USED TO WORK THERE IN SERVICE) I asked them not to touch my car and not to go further and I would be towing it out. I show up Friday to tow it out. They have it in a bay and I asked them to release it to a tow truck. It was all in text and writing so not my problem that they don't listen to direction. To top it off, the following Monday the advisor they called me and said he needed more time with my vehicle... My vehicle was towed out the previous Friday... Way to keep track of what you're doing. I towed it to Temecula to Chris Bennett!! I had my water pump repaired for over $800 at Elsinore about six months prior. She has overheated quite a bit... (4 times now in her 6 years) Backstory, I have a 2020 2.0 wrangler with 140,000 miles now, no extended warranty. Lifted on 35s but no recalibration. No engine modifications. When I say Chris went to battle for me, I cannot stress enough on how amazing his customer service skills were and are. I will forever recommend him and I am back now to do my first oil change on my brand new engine that he was able to cover under consequential damage warranty from my water pump going out. Yes, she was in the shop for just over a month. But it's all worth it. I did have to prove my maintenance records, and again like I said earlier, I did used to work for a Jeep dealer so I do know how to take care of my vehicle. But patience is definitely a key and taking care of your cars in the right way can definitely help. And Chris is the best service advisor on the planet!!!! Thank you Chris for taking care of Sally girl. We are forever in your debt!

    Formal Complaint -- Jeep Service Department (DCH TEMECULA)…read more To Whom It May Concern, I am writing to formally complain about the extremely poor service I received from the Jeep service department at DCH TEMECULA. I wish there were a zero-star option. I believed returning to the dealership--especially since I purchased my vehicle there--would be the best choice. Instead, I was treated as though my business did not matter. Details of the Issue 1) Lack of communication after drop-off After I dropped my vehicle off, there was absolutely no communication. I had to call multiple times, and I repeatedly reached voicemail. No one returned my calls, so I was forced to keep calling until I finally reached someone. 2) Unhelpful and unprofessional customer service My service representative (I will not name names) seemed uneducated and blamed me for the issue. The service manager demonstrated zero customer service skills, and because my vehicle is not under warranty, he made it clear he could not care less about helping me. 3) $245 charge with no timely resolution I was charged $245 to be told what I already brought my vehicle in for--only to then be told the issue could not be fixed for at least 45-60 days because parts were unavailable. This was presented as "blamed the world," which I found highly unprofessional. 4) Ongoing concern about vehicle safety I was left without meaningful help or guidance and was essentially left to figure out what to do next. I am still unsure whether my Jeep is safe to drive. I also do not know whether this is a broader or national issue, as no one provided clear answers or support. Requested Action & Next Steps Given the lack of communication, the unhelpful service response, and the 45-60 day delay due to unavailable parts--after charging me $245--I am escalating this matter. My next letter will be to Jeep corporate, the Better Business Bureau, and my legal counsel. I will never return to, or recommend, DCH TEMECULA again.

    Hemet Chrysler Dodge Jeep Ram - autorepair - Updated September 2026

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