I had a great experience buying my first Jeep at this dealership! Felipe was our salesperson and he was super friendly, patient, and very knowledgeable throughout the entire process. He took the time to answer all of our questions and made everything easy to understand. The whole experience was smooth and stress-free, and he helped us get a great monthly payment that worked for us. I never felt pressured, and it really felt like he wanted to help us find the right vehicle!!!!!! If you're looking for a new vehicle, I definitely recommend asking for Felipe. Thanks again for helping me get my first Jeep! read more

Hemet Chrysler Dodge Jeep Ram - Car - Auto Repair Near Me - Hemet, California

UPDATE: As of 2/20/26, I still had no response from Finance Manager Luis Zarco or General Manager Tevita Taukeiaho regarding my reimbursement. I heard from Tevita once. She stated she would get back to me. I am still waiting. Instead of receiving help from leadership, I had to contact Century Automotive Services myself. They connected me with Ramona Salinas, Wholesales and Dealer Trades Clerk and AR Clerk at Hemet CDJR, on 2/18/26. By 2/20/26, I had my full $2,000 refund in hand. Ramona stepped in and resolved in two days what management failed to address for weeks. She deserves recognition for doing the job others would not. I have purchased two brand new vehicles from this dealership and was very close to purchasing a third. This experience guarantees that I will never purchase another vehicle from this dealership or any dealership affiliated with it. read more

If you want to get any car ask for Feras and roxana they will make it happen!!! Excellent service I have referred 2 family members here as well who have also received excellent service and I've gotten two vehicles here myself. Super great experience! We love Hemet Chrysler dodge jeep ram!! read more

Negotiated a deal in writing over texts and emails and got ghosted for a week until the price went up from $59k for a 2026 jeep wrangler rubicon X to $64,000. Do not deal with Pablo. They will ghost you and not respond to any of your texts or emails until the price has gone well over whatever was negotiated. read more

Today I bought another car here at Hemet Dodge and the sales managers remembered me and the car I bought 3 years ago. I thought that was pretty cool. I had the pleasure of buying a car from Feras Kahlah. I arrived an hour early before my appointment and at least 4 other employees were going above and beyond to help me with the vehicle I was there to see, and even show me other options since I had time to burn before Feras arrived for our appointment. There was no pressure, no rush. Just a really chill environment. When my appointment time came and I met Feras, we were both all about getting me the ride I wanted. He wasn't just trying to push a sale. We were all business, but there was no pressure, no rush. He was cool, calm, and confident he could get me a good deal. He kept the information honest and straight to the point while shopping the best finance options to keep me within my budget. Then he went above and beyond. After Feras got off working a 12 hour day, he drove 40min to personally deliver my car to the house. I used to be a mechanic at a big dealership and I never knew of any salesman delivering a car to a customer at 10:30PM especially after a 12 hour shift. As we say on the islands "mahalo" Dodge of Hemet, and a HUGE "mahalo nui loa" to braddah Feras Kahlah for superior customer service far beyond after the sale. read more

Hemet Chrysler Dodge Jeep Ram - Auto Repair Near Me - Hemet, California

If one is good, two is better. This is the second RAM 1500 I've bought FROM Hemet. Feras was super chill and easy to woke with. Like my last deal, I did everything via text and pics of my trade. We settled on a price, had the docs drawn up and then I made the drive to Hemet. Sure, Feras could have delivered it, but the wife and kids wanted to get out of the house. So we took the hour and half drive. At least we got to see some cow herds and emus and alpacas on the way. My littlest one loved the drive. When we got to the dealership, the truck we negotiated was out front, washed and fueled up. Mo in finance had the docs ready, and I was out in less than 10 minutes. The drive home was better than the drive there in our new truck. The boys gave a thumbs up and promptly fell asleep (that's how smooth and quiet it is). For the second time, Hemet and the guys there made it smooth and easy. Hmmmm, smooth and easy... just like the ride of our new truck. read more

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5-Star Review for Hemet Chrysler Dodge Jeep Ram I recently purchased a vehicle from Hemet Chrysler Dodge Jeep Ram, and I couldn't be happier with the experience. From start to finish, the entire team made the process smooth, stress-free, and enjoyable. A huge thank you to Freddy, my sales consultant, who was incredibly knowledgeable, patient, and helpful throughout. He took the time to answer all my questions, made sure I was comfortable with every step, and went above and beyond to find the right vehicle for me. I also want to give a big shout-out to Luis in finance. He explained all the paperwork clearly, helped me understand my options, and made the final steps of the purchase quick and painless. He was friendly, transparent, and super efficient. Last but definitely not least, thank you to Roxana, the assistant sales manager. She was welcoming, professional, and played a key role in making the whole process come together so smoothly. This dealership has a great team, and I highly recommend them to anyone looking for a new or used vehicle. Great service, great people, and an overall great experience! read more

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I recently purchased a 2024 Honda Civic from the Hemet dealership, and unfortunately my experience has been very disappointing. Within just one month of owning the vehicle, the car would not start. I had to contact my personal mechanic to diagnose and repair the issue because I was unable to get assistance in a timely manner from the dealership. In addition, my mechanic discovered that the vehicle was missing the splash shield underneath the car and that there were loose parts that should have been addressed during a proper inspection prior to sale. This raised serious concerns about whether the vehicle was thoroughly inspected before being sold. I also attempted to resolve the issue directly with the dealership. I left a message for the manager before contacting my mechanic, but the communication and customer service I received were unprofessional. When I later returned to request reimbursement for the repair costs caused by these issues, the manager declined to help. Overall, this was a very frustrating experience, especially considering this is a newer vehicle. Based on my experience, I would not recommend this dealership to others. I encourage potential buyers to carefully inspect any vehicle before purchasing and consider other dealerships to avoid wasting time and money. read more

Now I know why they have a 2.4 rating Don't go there, it's a waste of time. They try to to mark up the price of the vehicle up to $10,000.00 In add ons. Go to reputable dealership and avoid this one Ended up buying my new car at a different dodge dealership read more

Omg! These guys go beyond to help you get the car of your dreams! Erwin (hopefully I'm spelling that correctly) was amazing. He was kind and helpful and honest! He happened to be from our hometown and surrounding areas which was a great little talk down memory lane! He truly was the best! Ernie was very accommodating and worked within our budget! His name is also our Papas name and we took it as a sign! Dreams do come true so check them out! You won't be disappointed!!! read more

Hemet Chrysler Dodge Jeep Ram - Kia Sportage Hybrid Plug In X Line - Auto Repair Near Me - Hemet, California

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Freddy was amazing with getting us exactly what we wanted, and he we got him a sale on his birthday! Happy birthday Freddy!!! read more

Hemet Chrysler Dodge Jeep Ram - Freddy was amazing with my husbands new truck and we got him a sale on his birthday! Happy birthday Freddy! - Auto Repair Near Me - Hemet, California

Dont give someone a unreasonable offer for a vehicle and then show up to their house to attempt to pressure them into the deal. service department is great, sales is that of a sketchy used car lot. read more

I've been a returning customer of Chrysler Dodge Jeep Ram of Hemet and have always had good experiences--until my most recent visit. I took my 2021 Jeep Gladiator in because the stop/start feature stopped working for the second time in just over a year. Unfortunately, the service I received from Service Advisor Danny was extremely disappointing. Initially, the interaction was fine, but things changed once he tried to sell me over $2,300 in additional "recommended" services. When I respectfully declined, his attitude completely shifted he became short, dismissive, and uninterested in helping. I had been told when scheduling my appointment that a ride home would be provided, but when I asked, Danny acted like he was doing me a personal favor and even said he'd need his manager's approval because he "didn't want to get written up again." A few hours later, he called to say the issue was the auxiliary battery (a common problem Jeep owners are familiar with). He never checked my previous service history to see that the same battery had already been replaced just over a year ago. When I asked about warranty coverage, he finally looked it up and said it was a couple of weeks past warranty then told me it would cost $350 for the battery plus $225 in labor. When I said I couldn't afford that right now, he said I'd still have to pay the $225 diagnostic fee, so essentially, I paid $225 for nothing. When I picked up my Jeep, I wasn't given a proper invoice detailing the work performed only a credit card receipt for $225. Every other time I've received service here, I immediately got a follow-up request to leave a review, but after this experience, I never received one. That alone speaks volumes about how poor service experiences are handled (or avoided). I've been loyal to this dealership for years, but this visit was enough to make me reconsider returning. I hope management takes this feedback seriously and improves customer service accountability, especially in the service department read more

The receptionist named Stephanie in the sales department was extremely rude and unprofessional. I simply called in to speak with someone in sales, as I'm already working with a salesperson, and she immediately took it personally and responded with a poor attitude. She placed me on hold and then hung up. When I called back, she hung up again. On my third attempt, she sent me straight to voicemail. When I called from a different number, she finally answered. This is a business, and situations like this cost sales. I was actively looking to purchase a new Jeep Wagoneer, but after this experience, I will be taking my business elsewhere. Management should seriously review who they have representing their company, because this level of service is unacceptable and directly impacts revenue. read more

If i could give 0 stars i would. 4 month old 2026 Dodge Ram 2500 back in the shop for the second time. Dont buy a car from this spot, dont bring your car here for service. At this point my vehicle should be priority and I am being put in a rental that I have to pay a deposit for. The worst car buying experience ever. read more

I've had terrible experiences with both Hemet and Lake Elsinore Dodge Chrysler Jeep Ram. Unfortunately, both dealerships are run by the same ownership group--and it really shows. From the start, I ran into multiple issues and misleading practices at both locations. They often advertise the same vehicle at both dealerships, claiming it's in stock, only for you to find out--after driving there--that they don't actually have it. Instead, they try to push you toward a completely different vehicle. On one occasion, they told me the truck I was coming to see had "just sold." Later, I learned it hadn't sold at all--it was actually sitting at their other location. A month later, I decided to give them another chance. Big mistake. I called about a truck I was interested in and asked for the out-the-door (OTD) price. That's when the runaround began. They refused to remove nearly $4,000 worth of unwanted add-ons like paint protection and nitrogen tires. When I said I didn't want any of those extras, the salesman--Pablo--told me flat-out that if I removed them, they'd have to increase the base price because "that's how the dealership makes money." That's not just unethical; it's also against California law, which clearly states add-ons must be optional and disclosed upfront. On top of that, they withhold rebates and incentives unless you use their financing. They make it seem like the factory offers disappear if you don't finance through them, which simply isn't true. They also refuse to honor 0% APR or other promotional offers from Ram unless you go along with their terms, leaving you with no real choice but to pay more. When you ask for a pricing breakdown, they won't give one--just a total number they "come up with." They never clearly show which rebates or discounts are applied, making it impossible to verify what you're actually paying for. After being passed between three different people, no one ever gave me a straight answer. Pablo promised to call me back about the truck but never did. I tried following up, was told someone would contact me, and--again--nothing. A friend of mine emailed asking for an OTD quote and got the same treatment. The pattern is always the same: the moment you refuse their add-ons or ask for clear pricing, they completely ghost you. It's clear they prefer to get you onsite so they can pressure you into a deal and take advantage of you face-to-face. It's frustrating that these two dealerships are the closest Dodge stores to me. Thankfully, the Temecula location is independently owned and not part of the same group. Honestly, if it were, I'd be driving a Ford or Chevy instead. Bottom line: Don't trust the online pricing from Hemet or Lake Elsinore Dodge Chrysler Jeep Ram. They won't honor advertised rebates or factory offers unless you use their financing, they refuse to provide a transparent price breakdown, and they won't remove overpriced add-ons. Once you start asking questions or push back, they vanish. Save yourself the stress--go elsewhere. read more

Absolutely the worst dealership that I have dealt with in a long time!! They don't honor the prices quoted, and their sales staff don't have knowledge of the vehicle specs. Management staff are dishonest and extremely unprofessional! Don't waste your time going here. read more

Best Customer Service. Feras K. Was amazing. His Smile. His Honesty. His Determination and his help making the deal happen. I will reccomend my family and friends to come see him. Whomever hired him made the best decision ever. This guy is to be awarded on all counts because he did over and above his job. I would also like to thank Ernie G. For all his final touches and sincere effort in finalizing this deal. Great team! Sincere, thanks God Bless them both read more

Bought a Jeep here in 2015. Attempted to buy a jeep here yesterday but the young, smart ass salesman blew the deal. He was unprofessional and your typical Slimey salesman. Name was Feres. I will never return. I have lived here for thirty years and they treated me like a non local. I will be buying a new Wrangler from one of their competitors who is not owned by Pedder. I hope this place goes out of business and they build a Bass Pro Shops where it stood read more

This dealership broke the rear view mirror off the windshield of my 2019 Chrysler 300. The little plastic cover was a little loose. I asked them to see if they could fixed it. Four hours later I'm still waiting for my car from a quick oil change that should have been less than an hour. The service Advisor, Daniel Campagna finally tells me they broke the rearview mirror off my windsheild and they can't figure out how to fix it. I had to drive home with no mirror. Turns out they tried to glue the piece that holds the mirror to the windshield back on but they glued it on cockeyed so nobody could get the mirror to go back on. Ended up having to get a whole new windsheild because the glue they used was so strong the mount could not be taken off without breaking the window. For three weeks I've been trying to get the Service Manager Diego Rivera to call me back. I have had no call back. Their AI phone system will not let you get through to Diego. Tried to get in touch with the General Manager Tevita Taukeiaho to call me back. Same thing, had to leave a message with their AI receptionist because you can't get through to the General Manager. This place used to be good. Seems like the whole crew has changed over. Only interested in up-selling services you don't need. If you don't buy them they don't want to deal with you. They obviously don't care about their long term customers. From my experience everyone in their service department is completely incompetent. There are plenty of other dealerships in the surrounding areas that all have better online ratings than Hemet CDJR. read more

Hemet Chrysler Dodge Jeep Ram - Auto Repair Near Me - Hemet, California

Hemet Chrysler Dodge Jeep Ram are awesome! Irwin my salesman work with me for 3 month, back and forth via text, email and over the phone. Finally got my 2026 Ram Laramie (beautiful truck), at a payment I'm comfortable with! So if you're in the market for a MOPAR. Go see Irwin, humble down to earth guy, and is working for the customer not just for the sale. Ty Wilson Indio CA read more

My husband and I were greeted right away by Jennifer when we arrived for our oil change appointment. She was incredibly friendly and welcoming, and got us all checked in quickly. She also let us know about a current promotion that will save us money on future oil changes -- such a nice surprise! The rest of the service team was great as well (I wish I had caught their names!). Picking up the car was fast and easy, and I really appreciate your text and email system -- it made the whole process seamless. A special shoutout to the young man who brought our car up for pickup; he had the A/C running since it was a hot day, which was such a thoughtful touch. Very pleased with the service from start to finish! read more

Had an amazing sales representative Gabriel, was so nice funny and just got us our dream car ! Thank you to him and Ernie for getting us what we wanted and needed for our family. read more

Just bought a 2022 Chevrolet Malibu and had an amazing experience with Felipe Chavez as our sales representative. Please go see him to buy a car at Jeep Hemet location. Best customer service and the sales Manager Ernie was able to assist us With an even better monthly payment and Apr! read more

This dealership has really built up my trust. This is the second time I've purchased through them. This time we worked with Freddie and we appreciated the time he took to make sure we got into the right Wrangler that worked for us. Thanks Freddie! Second time working with their Finance Manager and, as always, he made the finance process unbelievably quick and easy to understand. Highly recommend stopping by if you are in the market for a new car. read more

Fourth time buying a car from them in the lat five years. Excellent service by Felipe. He explained everything to and was courteous. Chad and Ernie were also involved in in the deal. Was able to my truck with no hassle, and left there with a better truck. Thank you again to Felipe Joey & Steph read more

Hemet Chrysler Dodge Jeep Ram - Rebel - Auto Repair Near Me - Hemet, California

I bought my Durango here and always get it serviced here now that I have Kassandra helping me. Talk about A1 service! She is on the ball. Always checks in to see if I need a oil change like she can sense I need one soon. Always explains what needs attention right away and what to watch for. Always gets me in right away and values my time. Can't rave enough. Go in and ask for her! read more

Id give 0 stars but for review purposes they get 1. BEWARE of Gabriel... "like the angel but far from it" his exact words (it rubbed me a lil. He told me I had an approval on the car I applied, called back 4 different time to reconfirm it was actually approved before purchasing insurance and making the 1 hr and 30 minute drive at night before they closed. 1st red flag, he didn't want to discuss anything over the phone, not even who approved me to the point I bought insurance and the agent thought it was skeptical he wouldn't tell me who accepted me. When I finally got there and seen him pull out that paper with the 4 boxes, I knew he was full of it but I gave him the benefit of the doubt. After over an hr waiting on something I was told I was approved for now over 3hrs ago he bring me a completely different car and tried to talk me into it. Idc if the payments were $1/mo YOUR SHADY PRACTICE was enough for me to not sign anything with yall. I literally got an approval on the same car, less miles, and 5yrs older at Carmaxx the following day and HAPPILY put an extra 1.2k down just because they were upfront and I didn't want to risk running into another Gabriel out here. AVOID THIS DEALERSHIP AT ALL COST, because it will cost ya. read more

Omg! There is more!!!!!!!!!!!!!!!!!!!!!!!! Besides this dealership losing my moms only key and pushing the repair out for another week because that is how long it took to make a key for the dealership Well.....when my mom went to pick up her jeep they walk my mom to the car and pulled out a jeep that was parked in front of her car and there is sat on the rim. She had a flat tire. She asked who drove her car to test it and they wouldn't say the name. Nothing but horrible experiences here. stay away from this place!!!! I can't believe this place! My mom is providing hospice care for my dad, and their semi-new Wrangler jeep's check engine light went on, so my mom hired someone to watch my dad while she took their jeep into the Hemet Dodge dealership maintenance department to fix this... read more

Was dealing with Halle at the store and what a true professional with stellar customer service skills. The list of vehicles that Halle sent was quite extensive and pricing attractive as well. The distance was a bit far, so we opted to stay local in our search for a possible additional vehicle. I appreciated Halle's approach and follow-up. Highly recommended read more

Do not purchase or lease veichles from this place. They will lie to you about a deal they made with you. And smile in your face. I could go on and on about how foul and messed up this place did me and my Family. But they will reap what they sow. I wish I could rate 0 stars. read more

Customer service sucks feels racist and they hold you're keys hostage to drag out you waiting for them to get a sail then they pretend they don't know where your keys are and make you wait longer. DO NOT GO HERE read more

Hemet Chrysler Dodge Jeep Ram - Worst car salesman in the world. - Auto Repair Near Me - Hemet, California

We were out shopping around for a car for our daughter. Sergio and his team made it happen. It was a hassle FREE experience. The customer service is above and beyond excellent!! This will be our go to dealership from now on!! read more

Hemet Chrysler Dodge Jeep Ram - My daughter loves her new car!! - Auto Repair Near Me - Hemet, California

Worked with Freddy Tabel on the purchase of my new truck. He went above and beyond to help with purchase and make sure we got what we wanted. read more

My boy Feras Kahlah definitely did his thang getting me into a 2023 Dodge charger sxt definitely 10/10 service

Took my truck for an oil change plus they washed it , amazing customer service everybody just greets you and makes you feel welcomed as well as making sure your taken care of will definitely come back thank you read more

Hemet Chrysler Dodge Jeep Ram - Auto Repair Near Me - Hemet, California

I wish l could give this place a minus 5 star as they deserve. Hemet Chrysler dealership advertise a 2023 Tesla Model Y for $32K but out of door they are asking 42K.. What a highway robbery. No wonder their rating is in the toilet. I don't recommend this place to anyone. Please be aware. The sales general manager is a total scam artist. read more

I would give it ZERO stars it that was an option. This place is just as everyone else is saying. List one price and you show up to something totally different. Not to mention the two people I spoke to were very unmotivated to speak. I would avoid this place if you can and purchase elsewhere. So many other options available where you'll be treated fairly and not scammed into false advertisement. read more

I had an outstanding experience at Hemet Chrysler Dodge Jeep Ram when purchasing my Black Subaru Ascent. From the moment I arrived, the team was welcoming, professional, and genuinely helpful. They made the entire process smooth and stress-free. Feras and Freddy took the time to listen to what I was looking for and made sure I was completely comfortable with my choice and experience. The car was in excellent condition, and they were upfront about everything. The financing team also made the paperwork quick explaining all the details clearly. What impressed me most was the level of customer care Feras and Freddy gave me because I got exactly what I was asking for. Thank you! read more

my experience there was amazing , felipe chavez helped me in the process of getting everything done , the manager i forgot her name but she was super helpful as well, i recommend coming here to get your vehicle, they listened to what we wanted & they made it happen. read more