I'm sad and frustrated to provide a one-star review for The Courts of Avalon Apartments. While I…read moreenjoyed living at the complex during 2023, I insist on posting such a low review primarily due to the concerning attitudes, poor communication, and severe mismanagement exhibited by the property managers. This review is a warning to potential tenants about the negatives of this complex, with some positives to balance it out. While the apartment itself was satisfactory at best, the overall experience was marred by an unresponsive and uncooperative management team. Let's start with the perks. The garage is nice, location is great, and I loved the fireplace in the winter. However, more negative aspects of this complex are overshadowing of the positive ones. Attempting to contact management proved to be a difficult task on its own from the beginning. I recall that our scheduled tour in December 2022 was delayed, which should have been a sign that management was not Avalon's strongest domain and one that begs for improvement. During my lease term, I found communication with management was practically non-existent. The only way to truly get in touch with anyone is to stop by the office, which isn't always convenient if you work full-time like me. Repair requests regularly went unanswered (some for weeks or months), or would be closed without having actually done any repairs. At one point, I just gave up. The best example I can share is upon moving in, where I was delighted to have a brand-new sleek refrigerator. I noticed immediately after installation that the ice-maker didn't make ice (it really had one job). I figured maybe they forgot to attach the water line? I'm still not sure. Despite multiple attempts at getting it fixed with maintenance requests, it never worked. I sadly I never got to enjoy the luxury of ice on demand, but as is life at the Courts of Avalon. The most recent and frustrating issue occurred only after I had left the apartment and concerns the withholding of my security deposit. Per the lease agreement, the management is obligated to provide a written list of damages claimed and the associated costs within forty-five (45) days after the termination of the lease. As tomorrow (01/23/2024) marks the 45th day since my lease termination, I have not received any such notice, despite numerous emails requesting more information. A family member of mine (who co-signed the lease) inquired about the status of the $500 security deposit earlier today, and was met with an unsatisfactory response. The property manager insists that the 45-day period following my tenancy excludes weekends. To my severe distress, I cannot seem to find the clause or subsection where this is stated, after hours of carefully re-reading our binding document. Regardless, the lease agreement states that I was required to submit my intent to renew my contract within the 60-days prior to the termination of the least agreement. To my confusion, however, the renewal offer letter was dated 10/16/23, 54 days before my move-out date. The lease stipulates that I would be given notice of rent increases or lease changes at least 5 days before this 60-day mark! Now, I do take responsibility for not responding on exactly 60-days, but I provided my response the following day from receiving the letter with the new offer (on 10/17/23). How would I have been able to even determine if I could renew my lease if I didn't have the new rate? And if we aren't counting weekends regarding the 45-day period after I move out, I'm sure we can do the same thing with the 60-days before, right? Also, the best part of the renewal letter is that I would've had to contact the office 6 days before the letter is even dated to take advantage of the new rates (oof, now that's a little embarrassing). Lastly, the mismanagement extended to the move-out process. Despite my multiple attempts to schedule a move-out inspection, I received no concrete response from The Courts of Avalon. On my official move-out date (12/9/23), I expected a thorough inspection with a member of Avalon management as per the lease agreement in several paragraphs. When our loosely agreed upon time had come (11am sharp), I waited in the office for about an hour. Due to the property manager being unavailable, I was eventually asked to film the apartment myself on my phone and send it over email. Now, this is clearly a deviation from the agreed-upon and legally-binding process, which also states that a "failure to comply with the security deposit law may result in us (Courts of Avalon) being liable to you (me) for a penalty of up to three (3) times the security deposit withheld, plus reasonable attorney's fees." I spent hours cleaning the apartment in anticipation of receiving as much of the deposit back as possible. https://youtu.be/NWS9iJL2-28?si=GTiMiu1YxqaNCzc-

Initially pleased with service and residence. Nearly 2 years in and now I am seeing mice in my…read moreunit. Purchased tons of traps and deterants to catch 2 last week. Waiting for the exterminator while mice do what they do has not been easy. It's been a week since the exterminator came and did what I could have done. Still no point of entry has been identified. I saw another critter this afternoon. This is leaving a sour taste in my mouth after having such a peaceful experience here. Still waiting for a followup from the exterminator and check up from maintenance and management. THINGS HAVE GONE SILENT. Not a happy camper.

2 1/2 **s? I'm shocked. This is one of the most sought after communities in Baltimore County…read more Very safe, good schools, no traffic - yet close to be Beltway. The community is beautifully kept; the carpets in the entries and stairs vacuumed daily by Joe; the office staff is terrific - the property manager (Bobbie) is very helpful and has been nothing but professional; maintenance takes care of everything carefully and expeditiously. I have NEVER seen a mouse or even an incest (totally serious!) An exterminator is on the property every single week and cannot believe that there would ever be a problem with that sort of assistance - or any assistance for that matter. Always be careful signing ANY documents: leases, loans, mortgages, marriage licenses, etc. (I find that a lot of negative reviews are faults of the tenants, personal preference/subjective, or what may seem like a long length of time.) My own motto: treat others the way you want to be treated - you are far less likely to have difficulties. I love living here. My family and I have lived her for 6 years. Our first apartment was a GORGEOUS 3 bedroom; however someone moved so I decided to move to a smaller place - now with a fireplace, Both have been great. All 6 years have been terrific, and the increase in my rent has risen minimally over the years. In this neighborhood, I feel safe walking up and down the hills, and have done so innumerable times, passing other walkers and their dogs, and listening to music without worry. (Even all the way to Quarry Lake - where there are wonderful shops, pharmacy, groceries, doctors, offices, pretty much anything you can think of.) It's a VERY safe, beautiful area. There is a pristine pool; dog park; fully equipped gym; ongoing apartment events and contests, etc. The management/staff thinks A LOT about it's tenants and there is always something going on. We have been in our current Twin Ridge apartment 3 years. About 6 months ago the washer/dryer started giving us trouble. Within 1-2 days the W/D was replaced with a very fancy new model. That's just one example. Everything is ALWAYS taken care of swiftly, professionally and to my satisfaction. You do get what you pay for. As far as apartments in a safe neighborhood, with virtually zero noice, terrific maintenance and management - you're getting a bargain IMO with Twin Ridge. Everything you could want - it's all right here.

Clean, Quiet, Refreshing! My move was effortless and seamless! Maya provided me all the necessary…read moreinformation and kept me abreast on the steps I needed to do prior to my move! The community is spotless and the staff is friendly! I would highly recommend Twin Ridge to anyone looking for somewhere to call home

We stayed at Mt Vernon Flats for five months while relocating to Baltimore for work…read more Roman and his team were fantastic! They were always quick to respond and quick to take care of any issue. The registration, check-in, and monthly payments were all automated and easy to use and navigate. The space was cosy but roomy enough for two of us, and the place was fully furnished with an outfitted kitchen so we could easily cook any meal if we wanted to. I recommend Mt Vernon Flats for anyone needing a furnished place for a week or months.

Wonderful, kind, responsive landlords with very well-maintained properties! Would highly recommend!!read more

I'm not even sure where I can begin this review because I have so many issues with 611. So, I've…read moredecided the best way to communicate all the ways this place screwed me and other residents over is in bullet point. Brittany, Sattie - eat your heart out. - Makes the rent look cheap for the area but with the massive utility fee not worth it. Utilities are supposed to be taken as a percentage of the full bill based on square footage. Which doesn't sound bad until your gone for a summer and are still paying $250 in addition to your $1300 rent. (My apartment was 455 sqft btw) - The building smells at all hours of urine and rotting trash. So much so that flies are attracted to the lobby. This is odd considering there should be maintenance people there all day. - The building consistently has animals urinating in the elevators and the only way it is handled in by sending a less than stern email saying to not let your animals do that followed by a febreez spray to clean the elevator. - Maintenance men overshare an egregious amount about their personal lives while they are in your home. I've heard comments like "Damn, Durran (our old maintenance man) really messed this up now when I take this cap off water is going to spray everywhere." and "Sattie is a very abrasive woman." Always a good sign when the maintenance men complain to you about their boss. - My sink backed up and flooded 5 times in the YEAR AND A HALF that I was a resident. The result was black water with food particles and grease which I had to full up buckets and flush down the toilet just to keep it all at bay while maintenance showed up. Contractors showed up to tell me that I "Needed to scrub good because that was sewer water." When I mentioned this to Sattie she said he was "being dramatic". The water damage was so bad that my downstairs neighbor told me her ceiling tiles fell down and ruined her couch. When I asked Brittany how "(redacted) was doing downstairs with her ceiling?", she replied, "The flood didn't effect anyone else in the building." - Sattie is the most manipulative property manager I have ever met. She not only bullies her residents when they come to her with an issue but speaks to them in the rudest tones and never actually fixes anything. When many of my personal belongings were ruined for the second time because of the sink, I was informed that I would not be reimbursed even though the issue was not my fault. And the insurance company wouldn't reimburse me because it didn't meet my deductible. - I came down with welts on my body from using the pool when the lifeguard stopped maintaining the pool levels. He also asked me "do you mind if I smoke a blunt?" The day later I had welts on my skin and the day after the pool was closed because it had turned green. - The front door of the building was replaced in January and it is open for a hilariously long amount of time in which anyone can follow you into the building. Between January 2025- April 2025 I saw the following: a homeless man sitting in the lobby screaming to himself, multiple nonresidents come inside the building, and was also stalked to my apartment. Do I really have to explain why I don't feel safe as a young woman? - On April 27th 2025 I came home late at night and found a man suspiciously lurking in the lobby. When I went upstairs in the elevator he followed me to my floor and loitered to see which apartment I went to. He then proceeded to ring not just mine but numerous residents' doorbells between the hours of 1am-8am (and yes he came back to ring mine again at 8am). When I called the front desk, I was told he had done this to numerous residents and that Brittany had "asked him to leave" to which I said "have the police been called because I thought I was going to get murdered" to which she said "oh he left before they could get here" No email alert was sent out to the community in response- obvi because it's Brittany and Sattie... - My floor neighbor had a situation where a man followed me again into the building and pounded on my neighbors door using force and body slammed the door multiple times intermittently between the hours of 10am-3pm. I called the police because it sounded like someone was breaking in and then was later questioned by the police. **He indeed break in and the man's dog was absolutely traumatized** You may be asking yourself "why does it seem like so many things go past the front desk? Where are the full time staff" well great question because no one is ever there. And they probably aren't because it smells like piss and trash. Thank you for reading this far and do yourself a favor and NEVER LIVE AT 611 PARK

I just want to start off by saying that I moved to 611 from out of state for the location in…read moreBaltimore, I had no idea what the apartment looked like beforehand or the nature of the building so I walked into this blindly. Living here for almost 3 months I can say I'm happy with my apartment, and the service I receive here . My apartment was clean and certain aspects of it was brand new which was a nice touch upon moving in. The building has an elevator, laundry, pool, fitness center and optional pay parking which makes life easier. It's also centrally located to restaurants,Museums, downtown, the inner harbor and the monument/ park. The monument is around the corner and is a great place to sit outside or walk the dog. What I like about the building besides the amenities is that it gets involved in the community and sometimes host fun festivities in the lobby for the holidays. 611 also keeps us posted on what's going on around the neighbor which is nice. I'm forever grateful to the staff. Brittany is such a gem and was helpful through the whole process from applying for the apartment to assisting onsite with any questions or concerns since I've been here. The staff including maintenance is usually available during business hours and responds quickly to request. Everything has been easy for me here and I appreciate that being new to town and all. I also want to mention I feel safe inside and outside the building which is often quiet and peaceful at night. I would definitely recommend 611 for the good location, nice apartment with amenities and friendly staff.

Mr Michael in the leasing office is super helpful and gave a great tour of the available…read moreapartments. He is very knowledgeable and answered all of our questions about the area.

Yes, the staff has been outstanding and very responsive. My only complaint is the width of the…read moreparking, otherwise, they are very easy to lease from which was quite refreshing.

I havent been here in a while frankly because I had forgotten it existed but this afternoon Robert…read morea team member at Fox Run Apartments hipped me to it when I asked him where I could leave a review. Robert was trememdously helpful today not only did he give me this information but he also installed new blinds for my bedroom window which are, as he pointed out upgraded to a new design and even look. Robert installed the blinds in minutes dispite the fact I had the old school versions of the blinds, they look great Robert and thanks again.

If you are looking for a apartment look at fox run the office staff are truly amazing cute…read moreapartments quiet the neighbors are nice the office people make it fun Kristen she's the best if are going to look here ask for Andrew so pantint he doesn't hurry you what's so ever have lived here for several years it's really nice

Edit: 11/1 We have officially moved out because we bought…read moreour own home. Since Chelsea became property manager, she took care of everything. She is a great manager and I hope she stays there for awhile. Chelsea reset the rules and made sure the building was secure. I would recommend anyone who needs a short term place to live in Towson. 6/23: I have lived in the Winthrop since three months opened. I have watched the building grow from not having anybody here to fully filled. I do love this building, but we have had a few issues. Management is always responsive and kind, but the problem is, there's not enough staff. They promised when they opened that they would get a doorman 24/7. They have not. There is a desk that is not used. Things get hectic on the weekends. I've seen children unsupervised in the common areas - which is NOT allowed (and written in the lease contract). Three children were downstairs one night at 11:30 pm. They were around the age of 8 and two boys were throwing rocks in the fountain. I was seriously afraid they'd break it. I told the leasing office, but they are not here after hours do not much they can do. People prop the front door open and I swear half the people using the amenities aren't living here. They say there's a security guard, but I really don't understand this. There are a lot of noise complaints here, but I won't say anything bad about that. Walls are soundproof. We live on the side of Dulaney. It is loud, but Winthrop walls actually help that! I do love our apartment size. I feel realitively safe here. There has been times though that a homeless guy came to sleep in the lobby. He said he was looking for a place. He wasn't. I was down there the entire time he was there - slept, used the restroom and walked out. That's probably the worst I've seen, but the leasing office was open at the time so I think they would've kicked him out if anything went wrong (safety reasons). I love the amenities but as my husband calls it, there are tragedy of the commons. People leave trash in the halls on the weekends. I'm afraid of bugs/rodents coming. We did have an ant issue but it was resolved. The good thing is in the common areas, they clean it every day. The cleaning staff is friendly too and they always say hi. We have had a few appliances break. We contacted the leasing office and they were replaced the next business day (although I did freak out when we almost had a flood from our washer breaking in the middle of the night but my husband dealt with the water). It's expensive here, but you get what you pay for - you pay for the area. You won't find a place much cheaper and I do love the staff here. Even when staff is replaced, they're always nice. I just wish they hired more staff (i.e. Doorman/security staff). I would recommend this building, but not long term. Maybe for a year or two until you plan on buying a house (which we will be buying when we move out). It's a lovely area and close to shopping! I can walk to work which is why we moved here. If you're looking for short time convenience, it's a great community!

Winthrop apartments are absolutely a wonderful place to live. Professional people are residents of…read moreWinthrop. If one wants peace, quiet, safe surroundings, Winthrop, Towson Maryland is the place to live. This is an absolute guarantee and piece of mind for anyone who wants a safe, friendly and secure place to live at all times. Many times a person has to spend more money to get quality living quarters. I believe, the more money you spend for an apartment, home or condominium, it keeps the "riff-raff" out of the environment. Gail

If your search is time sensitive please search elsewhere. I hate to write reviews, but I have to…read moreelaborate on my experience applying here. I would hate for the next person to be shortened out of their hard earned money the way I was, so my review is solely to bring awareness to those after me. Throughout my process there was a complete lack of empathy, common courtesy, and ethical practice. I'll begin by saying the holding/ reservation fee is a compete scam. They will stall and take your money. Using their leasing agents at the forefront, they will systematically avoiding routine application updates for 2 weeks just to keep your money (keep in mind during the two weeks they close early on Saturday , they're closed on Sunday, and barely even answer the phone). First, they'll begin by telling you that they are still "processing" your application. When you apply they provide you with this misconception that the fee you're paying is a holding deposit that reserves your unit, and goes toward your first month's rent - NO. It is indeed going into their pockets. This will be right before they cease all communication, and put the unit you paid to reserve back on their marketing website as "available for rent." Once that two week time frame expires, they'll re-open the unit you reserved to new applicants. This rinse & repeat method is an ongoing cycle they use to bring in revenue to mitigate their losses. It's unfortunate that this egregious "business" they are operating will go the mile of using scandalous and ambiguous tactics just to keep the lights on in the building.

Camden Court is within walking distance to the UMB campus and Camden Yards baseball stadium. Inner…read moreHarbor is very close, as is the Baltimore Ravens football stadium. The city is full of history. The apartment is secure with indoor parking and closed lobby. You even have to use a security pass to get the elevators to move. The building is very secure, the apartments equipped with smart technology and the hallways are kept clean. Downside is hallways sometimes smell like marijuana and parties can get loud. Seems like a good, secure -if not on the expensive side - place to livr.