To the Coconuts Cleaning Team, I wanted to recognize Cody…read morefor the exceptional service he provided. Not only did he do a phenomenal job, but he was also personable, professional, and made us feel comfortable from the moment he arrived. In a time when great customer service seems harder to find, Cody reminded us that there are still people who truly value hard work, integrity, and treating customers the right way. He is a tremendous asset to your team and represents your company exceptionally well. We recently paused our membership due to a family member's illness, but after the experience we had with Cody today, we'll absolutely be reaching out in the near future to reactivate it. Employees like him are exactly why customers stay loyal. Please pass along our sincere thanks and appreciation to Cody. He made a lasting impression, and we're grateful for the outstanding service

First off I want to give credit that the two technicians that came into my home were very polite…read moreand professional when they were speaking to me. The customer care/routing managers I spoke with over the phone all very polite. However I would never use this company again nor would I recommend them to anyone. I was quoted $300 to clean two area rugs. I had a giftcard that covered the amount. The technician that came into my home took maybe 10 minutes to clean both rugs and complimented on how clean they already were. He left and that evening my dining area rug had brown dirt spots running down about 1/4 of the rug. My rug was cleaner and white BEFORE he got there. The next day the company called and asked how my service went I explained that my white rug is now brown and they quickly wanted to make it right. I sent them pics and they got me in the schedule the next day. Great right?! I was impressed. My appt was scheduled the next day between 10 and 12. By 11:45am I called and they informed me the tech was finished and on their way. 30 minutes later I called again and they informed me now that he was "finishing up in Chandler and is on his way." I'm like you said he was on his way 30 min ago so is he or is he not? They put me through to the routing manager and he said he's on his way. I asked did you speak to them because no one has called or texted that they are on the way. You said 30 min ago he was finished and on his way but now it's "he's finishing up in Chandler?" I'm in east Gilbert. He said I'll call him now and get an ETA. Great thank you. Gets back on the phone and now he's coming from Mesa? Like what the heck?! You said he was in Chandler and now it's Mesa? Routing manager says my appt is being bounced around different techs. I have never heard of that? It's almost like if I hadn't called no one was going to show up because literally no one showed up until I called twice. It's now 12:45pm. Tech shows up-again super nice young man. Spent maybe 8-10 minutes on the rug focused on one specific area. That area is clean now and white again but he neglected the other 1/2 of that strip that was still brown. Ugh. I will never use this company again. And I'd encourage anyone thinking about using them to run! They will ruin your carpets and leave jobs 1/2 finished with brown dirt splotches all over. If I'm gifted a gift card again it's going in the trash.

Terrance is a rock star! I've been using Stanley Steamer for longer than I can remember, but my…read morelast several visits from them have been a complete bust. Carpets that weren't dried enough after being cleaned and which smelled moldy. They even missed a closet completely on their last visit to my house. After searching around Yelp I came across Spotless and decided to give them a shot. Terrance listened to my concerns and did a fantastic job! I didn't need a large area cleaned, basically once room and a closet, but he charged me a super reasonable rate. He showed up on time, and took the time to do the job right. I just cannot recommend him enough for your carpet cleaning needs!

Terrance did an excellent job on our carpets. Besides that, he was kind and friendly. I will…read moredefinitely use him again.

Terrific experience. The house my son purchased had really dirty floors. When Matt was done, they…read moresparkled. They arrived on time, worked hard to get the tile clean and were competitively priced. I will definitely be using Matt's floor cleaning from now on. LisaP.

I never knew my carpets could look this clean! I have a 2000 square foot house with carpet…read morethroughout and I don't know how many years it has been since the carpets were cleaned. Matt Feeney got them looking and feeling brand new. They were very inexpensive and were in and out in about 2 hours. I will use them regularly from now on and recommend them to everyone. Thanks guys!

Great carpet cleaner. The carpet looks amazing and I was surprised how much better it looks with I…read moreClean Carpets when compared to other cleaning companies I've used. He came the same day I asked to schedule the appt and was very responsive. Also, very reasonable pricing.

I called this company for my mom, the owner literally went to give her a quote the same day in the…read moreevening! He was on time, friendly and definitely knows he's stuff!! He cleaned her tile & took out the dog smell! My mom is soo happy her floors look great and her place smells great now. I called at least 3 other places and his price was great!! Highly recommend if you need your tile or carpet cleaned!

Ty did an AMAZING job on our tile and carpet. The tile had not been professionally cleaned in 20+…read moreyears and it was fantastic to see the original finish. I clean with a mop weekly until the water is clear, but Ty made the floors new again. We are so happy. The quality and care he took in our home was refreshing to see and the cost was very reasonable. Highly recommend to anyone.

Efficient and friendly. Was able to get an appointment within a timely manner and the price was…read morereasonable. Small owned business so would use again.

I believe the company's business name has changed to "Vickman Family Floor Care". We had a large L…read moreshaped couch with ottoman, 2 recliners, 3 large area rugs and 4 smaller throw rugs all cleaned in about an hour. The prices are fair and competitive. The guys showed up on time, were professional and super friendly. I plan on booking services again soon for tile cleaning. Thanks Todd & Anthony!

We're in nesting mode with the baby arriving any moment now, so Jared arranged for George /…read moreParadise Carpet Cleaning to come clean our carpets... I believe he found him on Yelp, and once again, the reviews that came prior are right on! George managed to come on pretty short notice. He was professional and did an amazing job cleaning our carpets. His pricing is reasonable, and add the 10% Yelp discount, and I'd say he's a bargain. His minimum is $60. He just left the house and left us with detailed instructions / helpful hints regarding our now very clean carpets. He also left us with I am super impressed with George / PCC and will 100% use him again in the future!

I can't speak highly enough of the quality of service. Our before and after is amazing. Beyond…read morehappy with the product.

Very easy to work with and did a wonderful job of deep cleaning our carpets. We found their prices…read moreto be very reasonable as well.

The one star rating is because I can't give any less. Tracie Clean provided me with the most half…read moreass, partial cleaning job I've ever had! When I say half ass/partial cleaning let me vividly explain. My house was fairly clean before the cleaners came in. When I reached out to Tracie via Yelp I was requesting upkeep monthly services, nothing major, sweep, mop, vacuum, windows, most importantly dust!!! I feel like the cleaners walked into my house (I was at work), looked around and said "Easy money" because it wasn't much to clean per se, I needed housekeeping, literally. I feel completely scammed. So when I say half ass, here's what I mean. The workers wiped the refrigerator off, but didn't clean the outside of the ice maker (see pics). The cleaners took the trash out in all of the bathrooms and bedrooms did NOT sweep around the trash cans. They cleaned the inside of the toilet but didn't have the decency to clean the actual toilet seat. I left it up and it was still dirty. I shut the door to use the bathroom and noticed all the same dust and dirt in the corners of the bathroom that were there before I left that morning (see pics). They cleaned the shower but didn't bother touching the tub. I fell asleep on the couch the night before and left the pillows as they were. When I came home they were the exact same way!! There was still crumbs on the counter from my toast I made that morning. I swiped my hand across the counter ... yup ... hasn't been clean! I saw vacuum lines in my master bedroom but none on the steps. Lastly, Tracie Clean chargers $5 per window. No problem! Great. That $5 per window does not include the window sills ( that was not explained in the initial consult) so they were left filthy. My cleaning was initially supposed to be for 3 pm. Tracie texted me around 1 and said they finished a job early and wanted to come and start mine. Great! Around 5 when I was on my way from work she texted and said done ... here's the invoice. I'm thinking wow! 4 hours of cleaning. It's gonna be spotless. Nope! It was the same damn way I left it that morning. I was so disappointed! I reached out to Tracie and said, Tracie I want to share this with you before I share it with Yelp. Your workers came in and did close to nothing. They didn't even fake me out by moving anything around. Everything on the counter in my bathrooms and kitchen is the same. They literally "wiped" around everything." She said that was unacceptable. They were "new workers and in training". She said she would personally come out to clean and correct everything. She seemed apologetic but didn't come out to correct anything as she said she would. I feel like I've been scammed completely. Never mind those two 5 star reviews. I'm not even sure if they're real. I've never stirred my followers wrong, so ... here's the real deal!!

Where to start... they were two hours late... they came in here wiped some things down but the…read moreentire job was half assed...I paid extra to have my walls cleaned.. my place detailed.. they left dust hanging on all the vents they didn't even take the pictures down like I asked.. there's still dust cobs in the corners... they cleaned inside my toilet but not the toilet itself they didn't take anything off the bathroom counter leaving it dirty underneath.. the floor behind the toilet was left undone... the bathroom ceiling had mold i paid to have cleaned but wasn't...the floors they mopped had residue you can see... the ceiling fan was not done... so much dust... It was my stupid ass fault that I paid her before I looked at the work... She charged me $400 For a detail clean on a 900 foot square apartment and I didn't even get a regular house cleaning... She sent people to do it, she didn't do it herself and when I asked her to come back and look at the work that wasn't done she said she would, she scheduled a day to come back then didn't show and has been ghosting me ever since... It's been 2 weeks since she cleaned and she still hasn't come over or she refuses to video call me... I feel like she ripped me off 400 bucks and now I have to pay somebody else to do the work that she didn't do... If I were you I would keep looking to find somebody more responsible and more professional someone who actually knows how to clean...this girl is not it