Helped me find a beautiful car and have followed up. I found a scratch on the car and they're…read moreordering the paint (it's a unique color) so the detail dept can address and fix it. They have great customer service and lots of perks for their customers! Glad I bought my car from them and Payton was wonderful! Thank you!

I don't know what seems to be the issues with the service department, but no matter what vehicle I…read moretake there, and no matter what time of year I schedule -- even with regular maintenance -- I can't get out of Germain Toyota in under 6 hours or without paying $1000. Shame on me for giving them multipel chances thinking things might change...

David Wheeler was our sales person. We thought he was very knowledgeable and professional. We would…read morerecommend him. Jim & Jo

We went in to buy a new Civic and trade in our Accord. T…read moreMark C. was the salesman that took our appt. Nice guy but he rushed us through the process. Didnt offer to have us test drive, sit in the vehicle or even see the car we were purchasing before having us fill out all the paperwork. I specifically asked during the survey they make you take to have him go over all the features. All he did was sync my phone and hand me they key. I had to ask him to explain a few things because he didnt offer. Then they wanted me to come all the way back to put the "courtesy" mud fenders on but i said i would rather get them on now because the dealership is a drive for us. I get handed off to service only to find out Mark didnt even give us the little service and car wash discount card. So i had to walk back over and find him. I then sat in the service waiting area for over an hour. The finance guy was as expected and tried to relate to my wife and me but was honestly obnoxious and his pandering fell short. This is a big purchase and we felt like we were just a commission.

We are in the market for a new SUV. What struck me about…read morethis dealership staff They were friendly well informed and not pushy for me this made the entire experience there better as far as product, accurate and excellent car a little bit expensive. But in my opinion, all cars are. We drove an MDX and we loved it. The sales rep that we were working with was named Keno. Excellent experience, I highly recommend him.

Salesmanship and service have gone way downhill. I've been a customer since 2013. But I'm looking…read morefor a new dealership and service department. Went in last year to upgrade my lease. Salesman asked me the same question 3 times. Clearly wasn't interested in my response and simply didn't sell me at all. I just bought out my leased vehicle. Then at my last maintenance the service department rep lied about my tire tread and advised I get new tires. Shortly after I left I got a second opinion. It was completely different and I still had plenty of tread. So disappointing as I loved Lindsay for a long time. I won't be going back.

I had a great experience picking out and purchasing a used car at Byers. Kole was super to work…read morewith, and never pressured me. Very friendly people and a nice inventory of used cars.

Byers Jeep and the team was great! I set out, after online research, to buy a used vehicle. I set…read moreup appointments at Byers Volvo and Byers Jeep. I was very tentative due to a previous experience with Byers, but a friend convinced me to give them another shot. Gabriel and his team at Byers Jeep didn't disappoint. However, I was met with a disappointing experience at Byers Volvo. Maybe the folks at Byers Volvo were having a bad day, but my wife and I didn't feel welcome. Great experience with Gabriel and his team. Everything from having the car ready and clean for the test drive to working with me on the finances. Customer service is key, and they have it! Buying a car can be a nerve wracking experience, but Byers Jeep made it pleasurable. Thank you! We will be back!

Nice people and best price in town! I got lucky finding this place when I did, as my brakes were…read morewell past the "braking" point :) I will return soon, for an oil change, and keep their number handy for any future needs.

Very professional and knowledgeable. Big shop quality of…read moreservice at a fraction of the cost. He rebuilt the brake system on my Hummer H2, which was completely corroded, for a couple of hundred dollars less than what others are quoting. I will be taking my other cars there. Highly recommended

Terrible experience with the service department! Told me the noise my car is making wasn't from the…read moreaccident I was in. It clearly was! Total incompetence. Avoid at all costs!!

I go to check my payoff amount from time to time through the myGMC app - the moment I do, I get…read moreblasted / bombarded with your scripted CRM spam emails, your scripted CRM text messages, your scripted voice messages from Morgan of their BDC department. Morgan, if you actually paid attention to the notes you supposedly put onto my account the previous time you did this, none of this would be happening. The first time she did it, I understand but politely asked her to please stop; it happened a second time and wanted to blame it on "system errors" and that she would be sure to put notes into the system not to contact me anymore. Well, guess what everyone, I checked my pay off last night at 7:03pm EST last night, and within 2-4 minutes later, the text messages, emails, and phone calls started YET again for the 3rd time. I've been more than polite asking not to be bothered and you still can't seem to comprehend so here's this public message, STOP CALLING ME Morgan (I truly hope this public request of mine will finally break through your incompetence). Each time this continues on your behalf, you're merely leaving footprints and a paper trail to better this case. Riddle me this, why would I want to continue to do business with a company when their BDC department can't respect a person's (previous customer's) simple request? This speaks volume and goes to show you truly don't care about your customers. I've now asked twice prior to this most recent encounter, and yet you still bother me! When a person checks their payoff and you immediately contact them, is that not borderline stalking? When a customer asks twice not to be bothered anymore and they go to check their payoff and you contact me again for the 3rd time; does that not constitute as harassment? I've asked not to be bothered/contacted numerous times, but yet, here we are. YOU are the reason why I will not be coming back. Kudos to you Morgan.

2 weeks ago I had a dead battery. I am on the 4th battery on my 2018 Subaru Outback. After getting…read morethe car started, I called the service department to determine if my 2 year old battery was still under warranty. The person I spoke with could not answer my question but said someone would call me. Should I still be waiting for a call back?

Great service great people. Did a great job on my Audi !!!!!! They gave me a loaner that was…read moreawesome.