We have a Jaguar f-pace and whenever we have taken it to MAG they have tried to rip us off and over…read morecharge every time. North star can work on Jag's and we are so glad we found them. Not many places work on these cars and anything you have to do to them requires special tools half the time. It's saved us so much money going here. Ithey get us in quickly too!

I would give zero stars if I could. Took my 2019 Audi Q7 in for an oil leak. They said it was a…read moregasket seal and took the engine apart to fix. However after 4 trips back due to the engine and oil light still coming on after each supposed repair, and about $1,400 later, I took it to a well known European shop in Westerville. They found that the fuel lines were bent, they replaced the PC valve with an aftermarket part that had duct tape on it and clamped off a coolant line to the turbo charger. And to top it off there was still an oil leak because they used a generic oil plug and ring. I spent an extra $3,600 to fix the damage they caused. I asked for reimbursement for the costs and was refused any by the owner Dave. They told me they had worked on Audi's before but clearly they didn't know what they were doing. Lesson learned

I have been a satisfied BNZ customer for over 6 years! The owner is very knowledgeable and…read moreexperienced. I have appreciated his advice, service and quality workmanship.

Benz Automotive is my go to guy, for all repairs on my Benz and my wife's.Outstanding work,and…read morecustomer service. If youwant experienced,knowledgable diagnosis and repair,this is your only true option. Dean is who you need at,Benz Automotive

I recently had the water pump replaced on my vehicle at Luke's Auto Shop. Unfortunately, shortly…read moreafter the repair, I discovered that a coolant hose clamp associated with the water pump had been left improperly installed. This caused coolant to leak into the engine bay and could have led to much more serious engine damage if it hadn't been caught quickly. A mistake like this is concerning because the cooling system is a critical component, and something as basic as verifying that all hose clamps are properly secured should be part of every final inspection before a vehicle is returned to the customer. That said, I also believe it's important to recognize when a business makes a genuine effort to address a problem. Once the issue was brought to the shop's attention, the service manager handled the situation professionally. While the original workmanship issue should not have occurred, he did what he could to make the situation right by listening to my concerns, arranging for the vehicle to be checked over, and working to restore my confidence in the repair. No repair shop is immune to mistakes, but how those mistakes are handled matters. In this case, the initial repair fell short of the standard I expected, but the service manager's professionalism and willingness to stand behind the work improved what could have been a much worse experience. Overall, I hope the shop strengthens its quality-control procedures to ensure critical items like coolant hose connections are verified before vehicles leave the shop. If they do, I believe they can provide a much more consistently positive customer experience.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

Very quick response, fair pricing, and an excellent job done. Interior was spotless. Highly…read morerecommended (founded by Yelp!)

They've detailed our vehicle twice now and as always did an amazing job! Highly recommend.read more

Mike was very helpful. Great communication and did the best possible job for us. Very happy with…read morethe results.

Overall, great experience and customer service. The quality of the install was amazing. Looks like…read moreit came like that from factory. Will definitely be doing business with them again. And the pricing was great also

Very adequate variety of auto, sun's, trucks, sports cars and luxury vehicles. Great service with…read moreno pressure.

10 months later discovered that the car they sold us was in an accident where the damage was not…read morefixed but covered up. Bent crash bar, leaking radiator, other parts damaged, but they slapped a used bumper on over it and sold it without disclosing the damage. Hyundai across the street mentioned it would be $8000 in repairs and that they often see scammy practices by Auto Boutique, like swapping transmissions between incompatible used cars. Avoid this place.