I called and got a quote. So I went to drop my watch which needed a pin for my band and he fixed it within a minute. Not a bad deal for $20 to fix my watch band. We'll definitely be coming back here. read more

Great service & prices! Walk in for watch battery repair and find a beautiful collection of estate jewelry and new and custom designs. Highly recommended! read more

I've trusted Time Wise Jewelers for years with smaller needs like ring resizing, but my recent experience working with the owner, Stephanie, to create a custom wedding necklace was truly amazing. Stephanie is an absolute joy to collaborate with, bringing an incredible depth of knowledge and a wonderfully warm demeanor to her work. Her eye for perfection and beauty resulted in a stunning final piece that I am absolutely thrilled to wear on my wedding day. Beyond her artistic talent, Stephanie's professionalism and level of service are unmatched. She was quick to respond anytime I reached out, provided multiple options with thorough explanations so I could make educated decisions, and was consistently considerate of my budget. I am already thinking about my next custom project and will absolutely be returning to Stephanie to bring it to life. If you are looking for a trustworthy, talented jeweler, look no further. read more

Needed a band/strap exchanged on my wrist watch. Walked into Time Wise where I was greeted with a smile and was promptly helped. The owner Stephanie personally helped me and preformed the switch on the spot. She even adjusted the buckle to fit my wrist better. Wonderful experience, I will definitely return for any of my watch or jewelry needs. read more

Consistently great prices and customer service. Recommend 10/10! They are very professional and friendly. You will not be disappointed

Stopped in to get watch links removed, and ended up coming back with bracelets to be repaired, resized and necklace fixed. Best place in town, so professional and honest. Thank you again! read more

Time Wise Jewelers - Watch link removal - Jewelry Near Me - San Diego, California

Easy peasy lemon squeezy watch battery replacement for $25! I popped in, got quoted a price and a fifteen-minute wait, left to buy some groceries, and came back to a fully functional watch again! That's it. That's the review. You can stop reading here unless you want a lengthy sob story. --- Many years ago, I'd stopped in to a different watch repair shop (on the other side of the continent) for a similar battery replacement. Shortly after picking up my watch, I discovered some condensation building up under the watch face. I went back to the shop and they explained that my gasket probably needed replacing. They did so, fixing the moisture problem, but it wasn't until many months later that I discovered they had replaced my virtually scratch-proof sapphire watch crystal with something else... And it now readily accumulated visible damage because I'm an utter klutz and bump into things regularly. During the pandemic, I got out of the habit of wearing a watch, because--like many others--I stopped frequenting an office where I had to dress in less casual apparel than pajama pants and a tee. My watch has been languishing in a drawer for several years. Fast forward to this week... after getting my battery replaced, I chatted with the friendly lady while she rang me up and learned that several higher end watch brands are notorious for having crap service (or don't even service their own devices), but also that some horologists can replace a synthetic sapphire crystal. I'd given up on it! That said, they're not cheap, and the estimate ran about 30% of the original cost of my watch. At any rate, I was grateful to not just have a working timepiece again, but also left with renewed hope of finding a way to restore my watch to its original form! read more

Time Wise is the best! Stephanie helped me get a new ring I purchased somewhere else resized and also my great grandmothers ring fixed up. I appreciated her keen eye to detail with a family heirloom that is 100+ years old. She recommended reinforcing the prongs to protect the stone better and it was extremely affordable to do. Josh helped me create a custom ring based on a low quality one I found elsewhere. I appreciated his honestly and his knowledge surrounding the design process, metal types, and the longevity of the piece. I think other jewelers may have had less integrity and promised me they could resize the ring I found, which was gold vermeil, and cashed in on the process but Josh was up front that it was more worth my money to have it created the way I want it in solid gold. I also have a necklace I will be making for my mom's birthday and for a simple piece they had more options than I know what to do with! lol They also have a wonderful estate section with quality pieces at a discounted price. I could tell a lot of them are one of a kind and very unique. Josh also polished up my grandmother's wedding band for me and I was SHOCKED at how shiny he was able to get it with just a "mediocre" buff! Safe to say Time Wise is my new spot for all my jewelry needs and I look forward to the many pieces I will have from them! read more

Time Wise Jewelers is the kind of business, small business's use to be. Extremely helpful and knowledgeable with a friendly personal touch. I have been using Time Wise for years, for gifts and repairs, and have always been impressed with way they handle their customers. I recently was there to repair a family heirloom and Stefanie couldn't have been more amazing. Extremely patient and honest she guided me in the right direction to modify a watch that has been handed down through generations. I am truly grateful for their help and plan on using Time Wise for all my jewelry needs. Truly a Gem of a business! read more

I can't believe how humiliated and upset I felt today at Blumenthal Jewelry. On February 9th 2019 I took 3 watches into this establishment to have the batteries replaced. I brought in 2 Movado watches and one Gucci. On March 4th I decided to use my Movado bold watch and when I put it on I noticed the time never changed so I thought either I had a bad battery or my watch needed to be repaired. Today I went into the establishment to have them check my watch and I brought in my receipt. I was told the back of the watch was hard to get off and that they would have to use a machine of which I said no problem. Then a young lady came back with my watch and stated that there was no sticker in the watch and if they had replaced the battery the back would be loose and have a sticker. Once again I provided my receipt for 3 batteries that cost $60 the young lady stated to me how would they know this is the same watch that I brought in the 1st time. At this point I was livid she further went on to tell me that there are many people who come into the store to have batteries replaced on watches that weren't on the original receipt. Once again I protested stating that was the receipt I was provided with and why would I bring in my $400 watch to cheat them out of a $25 battery. Extremely unprofessional worst customer service ever basically I was being called a liar although I had their receipt. All I can say is wow and I will never ever go into this establishment again. read more

Time Wise Jewelers - Jewelry Near Me - San Diego, California

I originally thought going in here and getting my Rolex resized was a good idea. I talked to the person working got it done, paid and got out of there. Except I'm now learning that resizing a rolex let alone any watch with a band with removable links is the same process but I was charged 55$ for the resizing because the lady working told me it was a more luxurious watch they don't usually work on. I don't believe this was an ethical honest business practice and I am extremely disappointed. After talking to another watchmaker nearby I was informed most jewelers and watch makers would do micro adjustments for free and a link removal for no more than 20$. I feel like I got hosed for sure. But I do suppose the watch fits well now so there's that. Update: Since the owners reply to the review I have since stopped by the 3 other watchmakers in the San Diego County all which quoted me under 20$ for the same service I had completed here. Spewing a thousand words to make it sound like the adjustment took a heightened level of knowledge just because of the watch brand knowing full well that it was not a different process or took any different tools is why this business receives a 1 star in my opinion. It's the words chosen to create deceit and the owner of this business does not understand that. I will be happy going to a new watch maker. I would never let this store service anything more than a walmart watch. P.S. I just did a micro adjustment on my own watch using a paperclip and it took me less than 20 seconds , I cannot believe I didn't do my due diligence. read more

My husband and I got the rings of our dreams!! We came to Stephanie with ideas of what we were wanting and she made it happen! The rings are all custom and made perfectly with love and care going into each band. Stephanie always went the extra mile to get the best materials and clearest diamonds. What really got me was how quickly Stephanie could take the idea, make it into a reality, and the turnaround time for the actual rings was speedy! We've referred our friends to Time Wise and the work that they have done for them has been phenomenal as well! Thank you so much Stephanie and all the others who went into making our experience with Time Wise absolutely memorable We love you! read more

Time Wise Jewelers - Jewelry Near Me - San Diego, California

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Time Wise Jewelers checks the main and most important part of the box! And that is customer satisfaction! Came here to resize a watch today, as I'm waiting the gentleman asked me if I have any jewelry that needs cleaning while I wait for the watch free of charge. I was surprised, because I just had an incident from another jewelry store a couple days ago that every breath you take you'll get charged a fee! The gentleman also answered all my questions without getting annoyed or irritated. They know customer service at this place for sure! And now that I know this establishment focuses on treating their customers right, it'll definitely be my go to for any jewelry needs and/or repairs. Thank you guys! read more

I love this business! I walked in to get a watch battery and a couple of links taken out of my ceramic watch. The young man helping me, greeted me warmly and asked "How may I help you?" I explained my situation and he got the owner who is a lovely person... She looked at my watch and explained that ceramic is tricky and there are risks but she did the work quickly and easily as I waited. I even bought a bracelet while I waited... There are lots of nice things in the shop. I appreciate the swift and awesome work but the thing that will bring me back is the outstanding customer service! Too often customer service is lacking at establishments and people feel they are doing you a favor but at Time Wise they will treat you with courtesy and respect!!! Thank you so much ‍ read more

Awesome place to change your batteries and pretty jewelry . Wonderful ambience, home feel. Extremely knowledgeable on watches and diamonds. Will come back for sure. read more

I absolutely love TimeWise! They provide Cadillac-level customer service which never fails to please. I've purchased watches and bands, and have had items repaired, and have left thrilled every single time. Today, I stopped in and told Stephanie I wanted to cry because the metalwork on my purse had fallen apart. Fast as a rabbit, Stephanie examined the pieces, pulled out her tools, and voilà: as good as new! A *purse*, mind you! I just can't thank them enough for assisting me and my family with our purchases, and for fixing our little problem children. I recommend TimeWise most highly. read more

Fabulous 5* service from Josh! Took my Diesel watch in to have metal strap made smaller. Super quick service and very inexpensive! I'll be back! read more

I have been having Time Wise Jewelers tend to my watch needs for several years now. I had a customized clock made by a friend of mine but the actual clock mechanism kept getting stuck and would not keep time. So long story short they fixed it by replacing the mechanism and now it works great. Thank You Time Wise Jewelers! read more

Time Wise Jewelers - Jewelry Near Me - San Diego, California

I've been going to this 'gem' of a shop for over 5 years now and am always super happy with the service I receive there. Amy is an exceptional lady, knows her business and is always very friendly and helpful. I've tried other jewelers who are always trying high pressure sales tactics, but feel like this shop has always been more concerned about what I'm actually looking for versus what their trying to sell me. read more

I inherited a gold ring that was very worn, dull, and a little bent. I took it to Time Wise where they looked it over and set a very reasonable price for cleaning, polishing, and to reround the ring. A few days later it was ready to pickup looking brand new and beautiful. Very happy with the service and Amy who helped me was very nice. read more

Time Wise Jewelers - Jewelry Near Me - San Diego, California

First time customer here. This place exceeded my expectations, and did a great custom engraving job on a rush order, with kind, affordable and prompt service. Back Story: We ordered one of those online customizable watches from Zazzle for my 94 year old WW2 veteran father. It has his infantry division logo, a combat infantry badge and a small medical alert logo so if my father was found wandering lost, the finder would know to turn it over for info. It was supposed to arrive the day after Fathers Day. But as luck would have it, it came a day early! I called Time Wise asking about engraving the back. They said they do engraving, and had the ability to do a rush order on it today, however they'd need to see it to know for sure how much they could fit. Very reasonable request, so I headed right over for them to take a look. Once I arrived and mentioned I'd called about engraving a watch, they remembered my name and knew exactly what I'd come in for. I had my concerns as the logo on the back was large, and had a lot of writing. They spoke with me at length to identify what information I felt was most important, how it might best fit, and the various sizes and fonts available. There truly wasn't a lot of room to put much on the back of it. While they could have fit some of the information around the logo, they came up with a solution to remove the existing logo; being very honest that it depended on how deep it went, and that it wouldn't be the shiny finish it was but more of a brushed finish. I hated the existing brand logo and was indifferent to the finish, so we decided we could fit everything better, and with much larger font like I'd wanted if the existing logo was brushed off. It took under 3 hours, and came out better then I had expected. I sure wish the photos could do it justice, it really was exactly what I hoped for. In addition to the engraved watch, I also left them my old Bulova watch there yesterday to have the crystal replaced. That wasn't a rush job, so am patiently awaiting it's return, knowing I left it in excellent hands. Thank you again Time Wise! You made an old WWII veteran very happy, and earned some continued customers. read more

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Watch batteries are reasonable here. I had a birthstone ring repaired here. They did a beautiful job. My ring is 40 years old. It was a gift from my father. Great customer service! read more

Time Wise Jewelers - My 40 year old ring. - Jewelry Near Me - San Diego, California

My fiance and I came in to get some custom rings made. Our experience was outstanding. I cannot express how awesome our experience was working with Time Wise. Neither of us are very knowledgeable about jewelry so we are so thankful to get the help and professional opinions from Stephanie. She assisted us every step of the way, making this process my favorite experience of our wedding journey! She truly is incredible at her job. She kept us in the loop with any update, we valued her communication! She was able to find the perfect garnet to add to an existing gold band for my fiance... it seriously looks as if the stone was meant for that ring! The results far exceeded our expectations. For my ring, I showed her a reference photo. Not only did she nail it but she also was able to make it my own, not just a replica. Stephanie helped me customize a white gold mounting and pick out the perfect stones. I wanted something simple yet nonconventional. She was able to bring that vision to life for me. I adore the results. We are so happy with our rings, we still cannot stop staring at them! It was a really fun process and I cannot wait for the opportunity to be able to work them again on another project. read more

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I LOVE Timewise Jewelers! I have bought several pieces of jewelry over the yers and have been more than satisfied with their quality, prices and of course the customer service! You are treated as if you are family. All the staff are just wonderful. I have worked a lot with Amy (absoutely fabulous!) and also Stephanie, the owner. They do not rush you and spend time with you to make sure that they understand your jewerley preferences. Keep up the great work! read more

Needed one small link taken out and they wanted to charge me $20. Ridiculous. The link is the size of my pinky nail. Needs a small screw taken out! Take your business somewhere else read more

I'm very happy with the appraisal I received from Time Wise. They took extra precaution while recording my requests and gave me a decent time range for all services needed (soldering of a broken chain & ring appraisal). I also inquired about future work that I would like down on some Hawaiian heirloom jewelry I have which makes me excited to return to Time Wise. Mahalo Nui Loa Time Wise!!! read more

Time Wise Jewelers - Engagement Ring - Jewelry Near Me - San Diego, California

Be wise with your time and shop around. I saved 62% for the same watch service than quoted here. I wanted to give them a second chance when I had stopped in to have the date corrected on my Citizen Eco-Drive watch (which they are an Authorized Citizen dealer) that I would have had to leave my watch, and it would cost $35. I said no thank you (it was a two minute fix and however long to download a manual - but really.. know your product you sell to adjust the date - and there wasn't a customer to warrant anything of being busy). Then trying to sell me a damaged watch band, with 30% off (only thing they had) and no discount for bringing in 5 watches to have all batteries replaced - all higher than what I paid at a jeweler around the corner, and a plethora of watch band options to boot. Hopefully their sales prices on watches and jewelry are better than what they provide on the service side. But certainly have not won me over as a customer to ever step foot in again. read more

Watch repair employee named "Josh" very rude. Was going to ask a simple question and he kept interrupting telling me if he should focus on just replacing a battery in my watch or answer my simple question. Got the job done, but I guess he can't multitask. Wouldn't recommend. read more

Timewise jewelers really takes care of me! Pricing is pretty decent and the staff excellent! I've been a pretty frequent customer over the last several years and occasionally a necklace or a bracelet breaks and needs to be fixed. The few times that's happened the staff at Timewise has taken great care of me. Once they had a vendor who was less than responsive in getting my bracelet replaced and really went to bat for me. Not only did they get my bracelet replaced but also got me one of equal value for free after letting the vendor know how bad he was making them look. I truly appreciated that! read more

Time Wise Jewelers - The bracelet I was referring to. - Jewelry Near Me - San Diego, California

I needed to have a watch repaired that was originally purchased at Time Wise years ago. The jeweler's gave me options and helped to send the watch to the manufacturer. Based on what the manufacturer offered, I chose to purchase a new watch at Time Wise. Again, the staff was very helpful. They made the entire experience a good one. I will also look to Time Wise first! William B read more

I just went to this shop today for the first time to get batteries for 4 different watches. Was greeted by the friendliest staff. I had some rare and unique watches and they explained to me that they were able to fix all of them. They are super knowledgeable on all types of watches and were able to tell me the estimated cost for the whole job before I left the store. It only took them 1 hour to get this all done and the price for all four was super reasonable. I am so glad I found this place as I have a lot of watches and this will be my goto place from now on with any jewelry or watch repairs!! read more

Went in for a watch band repair. Staff were friendly. Quick turn around with reasonable prices.

This is an awesome locally owned business that knows how to take care of business. I had over 8 watches I hadn't worn in years due to no one being able to fix them, even the company that made them. I brought them all in and in one day Stephanie, Racheal, and Garret had them working like new. I was blown away by the customer service and personal attention I was given. I was so impressed I then purchased a beautiful Citizen watch and they knew everything about it all my questions about the watch were answered, you just don't get that customer attention anywhere. Everything is reasonably priced and their services are cheapest around anyone who says otherwise is not getting this level of service and quality, you pay for the knowledge and expertise, if you want 17year old Johnny to maybe fix or maybe break your jewelry then go to the cheap places that don't care. If you want it done right and know it's going to work for many more years to come, then take it to the amazing staff of Time Wise Jewelry. I will definitely be coming back over and over again, support local businesses! read more

I LOVE Time Wise! My family has been using them for years! Stephanie is amazing! She is so knowledgeable and friendly. You can walk in there not knowing anything about what you're looking for and she can help you consider your personal style, budget, etc. I looked at quite a few pieces before I selected this beautiful ring . I absolutely love it. I bought it two months ago and it's just as beautiful as the day I got it. I get tons of compliments on it too! There were definitely other pieces I had my eye on as well! Thank you Stephanie and staff for all of your help!! read more

Time Wise Jewelers - Jewelry Near Me - San Diego, California

Needed a ring repaired and I'm so glad I decided to check out this store. Everyone there was so helpful and knowledgeable, especially Stephanie. I ended up picking up a pair of earrings as well and they are absolutely gorgeous! Thank you guys! read more

My family and I have been coming here for 30+ years. They are the best! Anything you need, this is a one stop shop. The customer service and staff are outstanding and I always leave happy. My family and I will never go anywhere else. Thank you Time Wise for always being my go to place! read more

We have been using Time Wise for over 30 years. You name it, watch repair, jewelry repair and cleaning and even purchases of new jewelry. They have always been professional and trustworthy. About 10 years ago I used a jeweler of Friars Road near 163. He said the chain and charm I bought were sterling silver. Needless to say they BOTH tarnished to brass and wouldn't return to silver. I should have gone to Timewise. I won't stray again. Try Time Wise, you won't be disappointed. The new management is just as reliable. read more

Ironically, the only reason I'm writing this review is because they sent us a thank you card asking us to write a Yelp review. Well, here it is. I really, really, regret choosing TimeWise Jewelers I would advise you stay away. While friendly, their workmanship is very poor and they don't stand behind their work at all. I much rather have deal with a rude staff that does great work than a friendly staff with poor work, especially with my wife's wedding rings! I found TimeWise on Yelp. The reviews looked good and I wanted to support a local Clairemont business, especially when small business are suffering. We needed to get my wife's ring cut as she was 8 months pregnant and it was getting too tight. She had two rings: her engagement solitaire ring and her eternity wedding ring. The engagement ring was very tight but the eternity was a half size bigger so we were not trying to get that one cut and could have got it off with soap/water/ice, etc. We went down to TimeWise and they seemed friendly enough. She said the resize was between $120-$200 - perfectly reasonable. She said would cut them free and only asked that we use them for the resize. Of course we agreed to come back. However, the cutting seemed to be a struggle and they insisted we needed to cut both rings off, even though we felt they could have easily just cut the engagement ring. Looking back I would have just bought a ring cutter from Amazon as it's a $20 tool and there was clearly no expertise involved in the actual cutting as she just seemed to want to get them cut and move on. We left very frustrated and felt taken advantage of. After the pregnancy we went back to get the rings resized, only to find the price had skyrocketed. The solitaire ring resize was the same $200, but they told us the eternity band - the ring we did not want cut - would be between $600-$800! The ring itself was $1800! On top of that we had to wait a week to get an actual quote since their jeweler only works Tuesdays. Again, we left very frustrated and felt taken advantage of. After a week they got back to us and said the eternity band would be $350. We felt relieved it wasn't double that but still frustrated that this was a situation that could have been avoided entirely. We just wanted our rings to be fixed and be done with TimeWise so we agreed. After two weeks we get a call saying the solitaire ring is done but the jeweler noticed that 5 of the diamonds in the eternity band were chipped and that they could replace them for $60 per diamond, adding $350 to the bill, saying that they could not guarantee they wouldn't fall out due to the chipping if we did not repair them. No mentioned of any stones potentially falling of the engagement ring. We declined as we just wanted to get away from TimeWise and be done. However, a WEEK later two 2mm side diamonds from the solitaire ring (not the eternity ring with the chipped diamonds) fell out! My wife was barely wearing her ring at this point as she didn't want to potentially scratch the baby. The two diamonds were at the exact same place on each side, so it's not like she went BONK on the left and BONK on the right side, it clearly was due to the structural integrity when they cut and resized the ring, perhaps not double checking the prongs. Frustrated again, I called them to let them know it's only been a week and this was ridiculous. They seemed apologetic and told me to come in. When I arrived they looked a bit flustered and then babbled something about "the stones sometimes don't set and this happens" and "well it was cut so...". I said YOU cut it, it's only been a week and there's no way this was caused by my wife damaging the ring. She said the best she could do was offer a free install of the diamonds ($30) but we'd have to pay for the diamonds themselves ($80). As usual with TimeWise, I left very frustrated and taken advantage of. Finally, my wife went to pick up the rings and expressed our frustration and disappointment with the entire experience from start to finish. She was told that they can't guarantee that stones won't fall out, etc, since the bands were cut and then resized (again, BY THEM). My wife explained that we were only told that the eternity band would potentially be an issue and nothing about the engagement ring having issues since that was a simple resize, and that it is very bad business to not stand behind their work after such a short period of time. She tried to compromise, asking that the 2 stones at least be discounted. They responded with "It's only $80". Exactly. It's not about the price but the principal of what a good business really is. TimeWise clearly is not. Take your business elsewhere, we certainly will be. read more

I have been going to Time Wise for years now. Recently I just went in to get a battery for my watch replaced and I couldn't believe all of the unique jewelry pieces they have in their store! I ended up getting a beautiful Amethyst bracelet, but it was a bit too big and needed to be shortened. The girls that work there spent so much time with me as I was indecisive on the length to shorten it to. They helped me decide on the perfect length for my wrist. Since I have gotten the bracelet back, I wear it almost everyday because it doesn't slide up my arm too far. I'm really glad that the girls helped me out so much, from selecting a piece to making it fit comfortable on my wrist. I will definitely be back for my next piece and any future jewelry or watch repairs that I have! read more

Been coming here for years, this is my go-to spot when I need some kind of jewelry repaired. I recently brought in a ring that was my grandma's high school class ring from 1957 and they made it look brand new and it hadn't been worn in decades! I was really impressed, as I brought it in for resizing but they cleaned it up really well! read more