Efficiently run urgent care with doctors, PA's and nurses that were very nice and caring. I think…read moreit's great and appreciate them being here in Lompoc! Thank you for what you do.

Hello human kindness??? The front desk staff Cassie, is rude and impatient both in person and on…read morethe phone. This is the first person you interact with, it's literally her job to be sure you don't feel like you're a problem.... Never referring

I've had nothing but good experiences over the last 8 years of using Lompoc Valley. Our doctors are…read moreall with Lompoc Valley and I've been to the various labs and radiology and talked to their billing and even been to the ER a couple times and always been pleasantly pleased with the staff, doctors and facilities. The conscientious treatment and personal attention has been noteworthy. Of course its possible at any medical center to occasionally get a snarky receptionist or a stressed and rude nurse or doctor, but I just haven't had that here and I would rate them as well above average compared to my lifelong experience else where in CA and the US.

My 18 year old son had surgery performed in June of 2026. The staff were incredibly accommodating…read moreand kind to my son, and made him feel at ease through every step of the way. I was very happy with how staff communicated with him and myself through the process; they went above and beyond to make my son comfortable.

As a 51 year old woman who has had several doctors throughout her life, I cannot say enough good…read morethings about Dr. Liebo. She is the first doctor who has taken the time to learn about me as a whole person who has medical issues instead of as a case file. She has done deep dives into the findings of all of my specialists to create a comprehensive understanding of all that is going on with me and how to best address each thing and the whole. It may sound odd, but instead of finding excuses to reschedule, I actually look forward to exploring options with Dr. Liebo. I know that she will give me her full attention, care, and expertise. If I could give her more than five stars, I would!

Less of a review and more of a warning, or heads up to potential patients. If you're having…read morenon-emergency chest pains DO NOT MENTION IT. They will use it as an excuse to not see you. I tried to make an appointment for a lingering cough and mentioned that I've also had some accompanying pains in my lungs. They immediately told me the wouldn't see me and that I would have to go to the ER. The excuse to avoid giving me any sort of care is that they "dont have the equipment for that sort of emergency" but It's clearly not an emergency as I'm walking, talking, and making an appt for a future date. I know nothing will change there as its government-run so theres no sort of oversight or quality control, but I want to make sure prospective patients know what to not say so they don't end up in my situation

Dale is amazing, and extremely informative. i am so thankful I found him and his office.read more

Been visiting this doctor's office since about 2015, and over the last couple years customer…read moreservice has really declined. I got a call from "Linda" who was absolutely rude, didn't want to listen and didn't offer any means to help me. When trying to explain my situation I was totally dismissed by her. When I went into the office to make a formal complaint and get my paperwork, "the manager" couldn't really be bothered to step away from what she was doing to listen to my concerns, only expressed an apology, and didn't even bother to help me with the original issue. All this because I needed some paperwork filled out and the two doctors offices that are both dignity health couldn't be bothered. Will no longer patron this location.

Before I begin my story, I have never met a more competent surgeon who was very thorough, kind and…read morepatient with me. He's an excellent doctor. About 2 years ago I was feeling really tired, fatigued and mentally defeated.I just considered it with getting older. I was put on medical leave by a different doctor thinking I was having anxiety issues, which I wasn't. I had missed my wellness checkup by 2 years, neglecting my health. After having my wellness checkup 2 years later, Dr. Kaplan called me into his office and began explaining what was going on with my body concerning my prolaspe. He went into great detail, drew pictures that I could understand and showed me detailed pictures on the computer. He didn't rush through the details. After the visit, I was overwhelmed and a bit nervous about my situation. I thought if I don't go forward with the surgery, things would only get worse for my health. So, Dr. Kaplan proceeded with tests for several weeks explaining my test results and helped to ease my fear and anxiety moving forward with the surgery. Once surgery was completed, Dr. Kaplan came into my room and assured me the surgery went well. The next few weeks were painful but the outcome was fantastic. Dr. Kaplan restored my health both mentally and physically. My post op appointment went smooth. I'm very pleased of the outcome. Dr. Kaplan is a truly outstanding urogynocologist.

He started out cordial and knowledgeable. After going through my surgery, (6 procedures) I had…read morecomplications and had a difficult time reaching him, or even getting a callback. I'm 10 weeks out and I have new issues that I didn't have before. I lost trust and faith in him. I don't think I will be going back, as now I need to find a new physician, this is a rough overview, I have purposefully left out the details

Had a family member admitted to the Emergency Room and was stabilized before transferring to a…read morehigher level of care. Staff were as acoomodating as they could be, but since they did not know me, information was hard to get on my family member. I appreciate the adherence of PHI laws, but it was very stressful in that my family member was unconscious. Another family member was there and the nurse said that she could not even tell my other family member what was going on. Very stressful experience and worst when you cannot get information. I will give them the benefit of the doubt and respect their need to abide by the rules

Went to the ER and admitted to the hospital for surgery the next day…read more Every member of the staff was kind and professional. Thank you