my experience was horrible they over charged for metal crowns my grandaughter had an infection that…read morewas not treated with antibiotics a few days before the procedure they said they would not accept any payments within 30 days ,humiliated and crying while her 2 children were lathargic after recovery they didn't care to continue to assist with their post surgery. I asked them should they go back to recovery ? While they lectured her and told her she could not leave without paying every dollar paid in full! I paid 2000 on the spot, the manager was rude and told her she wasn't supposed agree for treatment, unless paid in full an additional 4000 before leaving very unprofessional and rude around everyone. My poor decision don't be deceived when they say. "we work with you " don't go there They didn't even apologize for the misinformation from the other clinic.

Very poor experience with my daughters dental exam and cleaning. The woman who did the cleaning…read moretalked to me the entire time about her personal life and her marriage issues and didn't pay much attention to my 3 year old daughter. We waited over an hour before the actual dentist came. Overall it was a very uncomfortable experience.

I asked my coworkers for recommendations for a dentist, and Elite Dental kept coming up in glowing…read moreterms. I'm glad I followed their advice! I came in for a teeth cleaning, x-rays, and check-up, and I received excellent service. The atmosphere was warm, welcoming, and professional, and their technology is state of the art. I feel like I'm in very good hands here!

I came in for a routine cleaning and was told I had to get a panoramic mouth x-ray that would earn…read morethe clinic around $300. I was told it was to screen for oral cancer. Being 23 and having no risk factors, I politely declined. I was then told it wasn't optional and all patients had to get this x-ray that wasn't completely covered by insurance and earned the clinic $300 a pop. This is dishonest to try and force people to get a scan. I tried declining again and was told I had to do it for "legal reasons." It seems there's no worry about the legality of a procedure that's "not optional" and only a concern about saving the dentist from getting sued no matter how much extra radiation it takes. It wasn't until I said no 3 different times that the hygienist agreed to postpone the scan until "next time." I wouldn't be surprised if they've forced many people to get this scan who don't really want it but don't feel like no is an option. This is a huge problem for informed consent. Several weeks later they told me my experience was untrue and they scan only costs $42 (??) and didn't mention anything about how they'd tried forcing me to get the scan during my visit. As a patient it feels very deceiving to be told by your dentist office that what they told you while you were there wasn't actually true and they were just overcharging the "real" price. It also feels very deceiving to be told the American Dental Association recommends every patient pay for a panoramic x-ray every 3 years and then not be able to find evidence of this recommendation anywhere on the ADA website. It feels even more deceiving when the recommendation you find on the ADA website is in fact nearly opposite of what your dentist says it is. Even if a dentist decides they would like to have their own schedule of routine imaging, it is frightening when they fight against a patient declining a service. I would be wary of trusting what they tell you at this dentist office.

I have been coming here since they opened and loved Dr Brown and the cute environment. However, my…read morelatest experience shocked me and left me very hurt. My last visit was for a cleaning for all four of my children which I made 6 months ago/last year. Before the visit, they confirmed my appointment vis text and that I would be doing self-pay because my insurance had expired, and due to our financial circumstances, we do not have dental insurance this year. WHEN I ARRIVED, I was told the cost of the visit. I was already there and known there would be a cancellation fee at that point, so I felt like it was too last to cancel or change my mind. I was already emotional that morning from other personal struggles, unknown to the staff, and throughout the visit I was holding back tears with the overwhelming financial burden. This unexpected cost just tipped my emotions and I spent the rest of the visit trying not to cry. While each staff member was doing their job and asking me their routine questions, I was short in my responses as I mentally was trying to figure out the best way to pay and texting my husband about what to do at the same time. I left the appointment embarrassed and hurt. A few days later, I called to set up my kids necessary cavity appointment & hopes to ask for financial aid. On the phone the lady told me that I was not allowed back because I had "offended" the employees and made them "uncomfortable" -- I was SHOCKED. I was the one that was embarrassed and felt like none of the front office ladies even gave me an ounce of sympathy or concern but instead just watched me cry. After the call, I even reached out to the Dentist and carefully explained my side. I had no intention of offending anyone at the office and hoped that as a valued, consistent client, he would be more understanding. I had never had a problem with any of the employees there ever. Even though he responded kindly, I am still not allowed back. I am extremely hurt. Why should I be judged by my worse day, rather than given the benefit of the doubt for all my years of loyalty and kindness. My review is not meant to destroy this good business. I simply hope the next person the staff struggles with is handled more carefully - with a little more empathy and little less judgement.

This is my daughters second cleaning since moving to Utah. I didn't get to attend to her first, so…read morethis was my first experience with Dr. Kevin Brown and his staff. Everyone is friendly and welcoming and Dr. Kevin is very informative. I also really liked how he thanks his staff repeatedly as well as the patients in his care, and the parents for bringing them in an allowing him to treat the patients. Based on my first experience today, I was impressed that he spent quality time with each patient and their parent, he was able to fit us in for sealants rather than make us schedule another appointment. The only issue I had was that the checkout lady gave me a significantly higher price for the sealants than Dr. Kevin mentioned. He specifically mentioned that our insurance covers them, she tried charging me $95. I came home to find my treatment plan and it's only $8. She charged me for fluoride which I think is covered also. But I accepted that even tho I think I was still overcharged for services my insurance covers. We'll see what our EOB says. Office was clean, and I watched them clean after every patient. Definitely happy we chose Alpine Kids for our pediatric dentist.

Fastest dentist appointments ever! Makes it so much easier and quicker to bring my 5 kids in! I…read moreused to dread taking all my kids cause it would take all afternoon but these guys work fast and don't make us wait at all! Our latest appointment for the check up and cleaning took 20 minutes for 5 kiddos! All the assistants are kind and courteous and the dentist is super good with kids and very professional and kind. I'll never take my kids anywhere else!

Dr Jensen was the pediatric dentist for all 3 or my kids before they grew up. Two of my kids had…read moreextensive work done including emergency repair from a bike accident. They both had great fear of shots. He was kind and quick. Recommendations given to all my family and friends.

Everybody who works there is super helpful and explains things very well. I normally get nervous at…read morethe dentist, but it was totally chill!

Unfortunately couldn't even book an "emergency appointment". Spoke to Elisa on the phone whom I…read morementioned we had a broken molar situation (which according to their own website is a dental emergency) . Well first they tried scheduling us DAYS later, which is actually not the bad part, what was bad was the fact that she said she couldn't book us unless our insurance was PPO. We stated we were willing to pay out of pocket. She said she couldn't book us unless I called insurance and unless we had a PPO insurance. I told her about their online statement saying this was a place we could call for a dental emergency in Utah and she had no idea what I was talking about. I even read her the phone number which was the office number and she wasn't even sure it was their own number. Office staff needs to be trained on what services they offer and if you only take clients with specific insurances and certain coverages fine, but please list that in your website and included in your "Emergency dentist" ad to avoid wasting time.

The staff is fine, but it takes FOREVER to be seen. Waited almost an hour. They kept telling us 5…read moremore minutes, 5 more minutes. If it's going to be a while, don't lie!

Excellent experience. The dentist and the entire staff are very professional, kind, and attentive…read more They always treat my daughters with so much care and patience, and thanks to their dedication and attention, my girls feel happy and comfortable going to the dentist. I would especially like to highlight the dental hygienist, Lindsey. She is incredibly kind and excellent at what she does. In every visit, she shows her great experience, professionalism, and genuine love for working with children. We highly recommend this place 100%.

The most understaning dentist and staff!! I have always had trouble getting numb for dental work so…read moremy dental fears have kept me from regular visits. We moved to the area and we needed to find a new dentist. I couldn't be any happier!!! Always makes me feel comfortable and super understanding of my dental fears. Our kids are older but if you have kids, this is the perfect place to bring them. Such a kid friendly office space and today I even saw the staff bring in a teddy bear for a child to cuddle with while getting work done. As much as I hate getting dental work done, I'm happy to have finally found a dentist and office that I feel comfortable visiting when needed.

Everyone was so happy and kind. The office has a very family friendly vibe! I came in for a second…read moreopinion from a not so great dentist experience and Treehouse blew me away. It was a night and day difference. The Doctor explained everything going on with my teeth in a way that I could understand and it genuinely felt like he wanted to help me. Overall I felt welcomed and taken care of and I will never go to another dentist!

My kids have autism and they are so patient with me and my kids they are awesome. They go the extra…read moremile when it comes to taking care of their mouths and their hyper sensitivity

We love Lehi Pediatric Dentistry, and particularly Dr JD! I don't know who Brandi B is, but maybe…read moreshe was just having a bad day. We've taken all 4 of our kids here since they were little. The entire staff are always lovely, and Dr JD is very knowledgeable, caring, and easygoing. My kids adore him. He always goes with the most conservative, least invasive plan, and always advises, then lets us decide how we want to proceed. I HIGHLY recommend this practice!

Seems like there are issues all around this entire company but the lindon office especially is…read morehorrible. Traci maye is the office manager and I have a voicemail from her calling me dumb as well as phone call where she is being extremely unprofessional. Avoid Burg Family dental at all costs. Truly cannot fathom how this company treats its patients. Money hungry group for sure.

Love love love them! They are so sweet and gentle with the kids. They give kids these cute capes on…read moretheir first visit. They explain everything well. Dr Sorenson is amazing and we've had Hailey as the hygienist both times we went and she's been absolutely wonderful as well. The kids are able to earn tokens during their appointments and it makes it so fun for them. Would recommend anyone with kids to come here!

We visited Peak today with our 3-year-old son. Our son had chipped a tooth last Augst, and we went…read moreto a pediatric detest in Eagle Mountain Utah. The options that we got from the EM dentist were not the best and or many at that. Today, Austin Williams at Peak was amazing and he and his staff are top notch! The options for my son were multiple and explained in depth. The experience was awesome! Austin is very talented and has that X factor with kids. My son settled right in, and they were able to get the work done. My son was most upset about leaving the office after the work was finished! That is no joke or exaggeration! Seriously, could not have gone better! Also, it was affordable in the pricing, and the insurance was accepted and processed quickly. WE will be going back as long as we are able to! Solid work Peak!

Love the staff at Peak Pediatric dentistry! Dr Williams is so attentive and great w kids!!read more