Expensive however they treat you right and get the job done. Very friendly at the service desk…read more Comfortable waiting area with dollar sodas plus free coffee, water, and popcorn. The only short coming is the general dinginess and poorly kept floors.

Other than being a little pricy they are honest and do good work. I've used them several times, and…read morehave never been disappointed.

Two different auto repair stations told me that I had bent wheels and one cracked wheel. Both…read moreshops recommended Bent Wheel Solutions. The repairs were not cheap - the peril of owning a Volvo. On the other hand, the repairs were less expensive than replacing the wheels. The repair process was quick and my car is as good as new.

They mounted tires on my Corvette Z06 that other tire shops did not want to touch. In the process…read morethey discovered two wheels out of round and trued them removing a slight shimmy that I had experienced for quite a long time. They were courteous and efficient.

They broke a stud mounting my tiers, after already charging me $289 the told me it wild be an…read moreadditional $80 to replace the stud they broke, claiming it wasn't their fault, they said it was who ever messed with the tier before is responsible so they didn't feel they needed to fix it, so we take the car to our garage and try to replace the stud, they messed up the lug nuts so bad 2 more broke... so by Marty's tiers standards it was their fault the other 2 studs broke... and for a little extra...the pressure in my tiers ranged from 30psi to 41psi so they didn't even check that. Just know they will try to get you if they can. OK, I agree. It had to be done, but you did not have to charge me the $80. You broke it. You fix it. And the tier pressure was way way too high in 2 tiers, you know what you did.

At their Nitro garage - Although I requested synthetic oil for the oil change they used regular…read moreoil. In addition, what usually takes approximately 1 hour to complete, they took nearly 1/2 of the day.

Cross posting because I suspect my Google review was marked as spam by the owner. Google maps…read morelists as Nitro Tire Auto & Detail. Yelp has a listing for Shield Auto Detailing. Same place. I came to Shield with high expectations based on strong word-of-mouth and positive reviews from people I trust. While the staff was friendly and the pricing fair, my experience raised serious concerns about attention to detail and overall quality. I wanted this to be my go-to shop -- but unfortunately, the results just didn't meet the standard I was hoping for. After our regular detailer moved away, I started asking around for someone new. Over the course of a few months, two separate folks in the industry mentioned Shield by name. On top of that, their Google reviews page had several reviews from people I personally know who had great things to say -- so I felt confident giving them a try. Last week, I picked up an F150 work truck that had sat unused for five years. While it's a base model, the interior clearly needed a deep, professional-level detail to bring it up to standard. I stopped by the shop in person, and after the tech looked over the interior, he gave me a fair quote and said it would be about a week before they could get me in. That sounded totally reasonable to me. We set a date, and I asked how to handle drop-off. The guy gave me clear instructions on where to park and how to leave the key. I dropped the truck off at 6:15am as planned -- no issues. But around 1:30pm, I got a call saying they hadn't realized my truck was out front or that the keys were in the drop box. The person on the phone said they weren't sure if they'd have time to get it done, since they were leaving by 4:30. This caught me off guard because we had clearly discussed this exact scenario a week prior. I explained that, and the caller said they'd do their best. At 2:50pm I got a text saying the truck was ready. I was between meetings, so I swung by quickly. The guy was friendly and walked me through a few things -- mentioned discoloration on the rear floor and a couple minor issues with the factory tint. A quick glance with the interior light looked decent, and I was in a rush. I thanked him, paid, and left. Later that evening, I got a chance to really look things over. In the sunlight, it was clear there were still surface smudges and goo on the door handles. Dust on the headrests, in the door wells, and around the seat brackets hadn't been touched. I really wanted this to be my new shop, and maybe this was just an off day. It happens -- maybe the detailer was as distracted as I was that day. Still, the lack of attention to detail on a relatively simple job left me pretty disappointed. I'm grateful I started with a vehicle that wasn't part of our daily rotation -- but even so, I expected a thorough, professional detail and didn't get it. I'm not saying they can't do better. Maybe I just caught them on a rough day. But based on this experience, I'll be holding off on a return visit.

Super job. Truck looks great. Mirror finish. Great price too. Like the recommendations the mechanic…read moregave me along with the product list to keep the truck looking great.

Made a 9:00 a.m. appointment on a Saturday. It took longer than expected, but overall it was a…read moredecent experience. I went in because our Jeep Patriot was making a squeaky noise when backing up. They ended up replacing the rotors, brake pads, etc.--$2,000+ and about 7.5 hours later, it was finished. The drive home was fine, but by Monday morning the squeak was still there. I called NTB, and they had me bring it back the next day. After waiting about 30-40 minutes, two mechanics checked everything over and said it all looked good, at least from a safety standpoint. We stopped using the emergency/parking brake, and the noise went away immediately. At this point, I'm guessing it's just an older Jeep thing and occasional noises are "normal."

This location has gone downhill. After I told them I had a full size spare on the front and the…read moretire with a nail in it was in my trunk, they still changed the tire on the spare and left the flat in my trunk, then charged me $40 to mount and balance the tire that they took off back on the rim. I will never come back to any NTB after this.

They don't know what there are doing told them to check everything and fix a leak and sent me…read moredown the road and it wouldn't shift or do nothing next day call and they say bring it in long store short they hooked up the transmission backwards not even 2 months go by and I call them and tell them its doing the samehing from one they hooked it up backwards they didn't check anything I sent it in there for and tells me there ain't nothing that they can do paid 1200 dollars to blow my transmission and make me pay 82 more dollars to tell me that my transmission is out and there ain't nothing they can do it shifted perfectly fine till they did that

From the owner: We strive to make all your automotive needs as easy and affordable as possible. We have 3 very…read moreexperienced techs always ready to help. And 2 service advisors who's main goal is to make your experience easy for you. No job is to small or big.