Finding a thoughtful, analytical, and problem-solving tradesperson is like finding a diamond in the…read morerough--especially when you own a historic three-family property in West Roxbury with older plumbing featuring a mix of copper and galvanized pipes. Rich recently spent several hours working on our condo association property, replacing an old, problematic hose faucet and spindle connected to aging galvanized pipe with heavy mineral buildup behind our fieldstone and wooden trim. While it was nothing he hadn't seen before, his approach was exceptional. After giving the aging setup its initial glance, he shifted straight into modernizing the assembly with flex PVC and beautiful brass and copper fittings. His thoughtfulness, meticulousness, and positive demeanor shone through every step of the process as he used his critical thinking skills to finish the job with absolute precision. Beyond his top-tier quality and craftsmanship, his pricing is fair and honest, delivering incredible value for the level of expertise he brings. Because he is in high demand, you do have to be patient and wait your turn--and he occasionally prioritizes urgent emergencies, a policy you are always deeply grateful for if you happen to be the one in need. However, when you give him the time to do the job, he will always follow through, get you back up and running, and leave you with work that lasts. Because of his outstanding quality, fair value, and thoroughness with our older infrastructure, I completely trust Rich to handle any plumbing job on our property. Highly recommended!

Great experience with Rich. He was very professional and did great work. We would use him again.read more

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

Scott Burrough Plumbing are the best.....many jobs I've had done this…read moreyear.....honest.......pleasant.....and I'm more than just satisfied....I'm thrilled

I would give zero stars if I could. The lack of communication from Scott and the rest of his team…read moreis quite unreal. Scott was hired to connect my pool heater this spring. He did not respond to several messages about scheduling and showed up over a month after my first request without communicating to me at all. On top of that, one of his colleagues promised to be here to fix a drain for us, and instead of communicating with us that he could no longer do the job, he just didn't show up. I will not be using this company again, and I would urge others to look elsewhere for their plumbing needs.

Harry's Heating & Plumbing has been servicing our home for thirty years. Outstanding service and…read morequality of work, fair prices. Wouldn't call anyone else.

I called them on Thursday night about looking at a leak in shower unit in master bedroom. Joe…read morecalled me back the SAME NIGHT and came over on Friday morning. He fixed the leak at a very reasonable price. Was very nice and professional. It was so nice to work with such an ethical and reliable Contractor. A TREMENDOUS experience.

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

I reached out with a simple question about a faucet, and the call was abruptly disconnected on me…read more The way I was treated was disrespectful and unprofessional. I would not recommend their service.

Scott was prompt, professional, and very quality focused on his install of my replacement water…read moreheater. I called him at 6pm when I realized that my old water tank had let go and he was able to give me a quote and scheduled the work for the next day. By 2pm the next day I had hot water again! Good price too! Will be using his services in the future for sure. I could not recommend his services enough! Thanks Scott!

We had a great experience working with Charlie. He was easy to work with and just an all-around…read morenice guy. Communication was excellent throughout the entire process, and his pricing was very fair. He really went above and beyond to accommodate our hectic schedule and tight timeline, which we truly appreciated. He completed work in our kitchen and two bathrooms, replaced our water heater, and relocated our washer hookups--all done efficiently and with high-quality results. Highly recommend if you're looking for someone reliable, skilled, and great to work with!

He did what was needed and rather quickly didn't leave a mess and no leaks after when he was done …read more What more could you want could you want

They saved the day!…read more We had a new dishwasher installed by a local appliance company and when the installers left we were worse off than before they installed the new dishwasher. The appliance company left us with an actively leaking water line and a broken discharge line into our sink. I called Rodenhiser the next morning at 7:30 and was greeted by a great lady. Rodenhiser had someone at our house within 3 hrs. They explained the issues and cost, we agreed, and they fixed everything. All set by 1:00 in the afternoon. We have used these folks 2 other times - all very good experiences. Not the low cost provider but totally worth it!

Operator sounded drunk..overly friendly long winded chats about how she was almost "a neighbor" to…read moreus in Natick. Total windbag, used soft pressure tactics to make us feel we'd not get service for many days if we didn't let tech come over in a 8 hr window same day I called! Plumbers were parasitic for finding more "faults" in basic copper plumbing leak in basement...complete b.s pricing, like $500 to change $75 outdoor hose faucet/a 'half day job' to supposedly repair a shower strainer "oh, it connects to the iron main drain. Thing is, it wasn't even leaking. Their printout for other things is basically colored pictures and big prices. I've seen this rap from other "home service providers" who come in and scare old people to death with $400 wall outlet changeovers...but if you protest, then they come down (a bit, since they're still taking you to cleaners). I thought Rod was a credible outfit (years ago, they serviced a disposal install w.o too much $$$, perhaps b/c they were the poor souls who were subcontracted by Lowes where we bought it). I yak-ed before Yelping, vm/email about how absurd their knee jerk techniques were to get insane money..yes, plumbers can get more than doctors...but add up what this plumbing gravy train probably gets by feeling up their youngish field crew..its only a matter of time before screwball operations like this start serving mcdonalds and opening churches...conglomeration is the greed that pastes home service corruption, and its heading your way...BEWARE/avoid!

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!