ZERO STARS: Quaint place, but new owner has the rudest maintenance manager that seems to run the…read moreplace and his girlfriend, whom is general manager, (we found out about this after talking to people) have absolutely no skills in customer service. Treat paying customers with no kindness or respect. They genuinely would rather have no customers, which I would think the owner would dislike. The rooms did have a mold and mildew smell. The pool wasn't cleaned. The stairs were slippery from algae. When we stayed here five years ago it was the most pleasant place to stay. Definitely not worth the money or hassle now. Owner APRIL, you are wondering when we booked?? So pathetic, your staff should now, or are their so many people that are unhappy with your rude maintenance manager & his girlfriend?

great quite spot, get the pontoon boat and head over to blue springs. relax on the river and enjoy…read moreyourself. highly recommended.

Booking this site online was a breeze using the KOA App, in this day and age it's nearly impossible…read moreto book a site on a holiday weekend especially with only a few days notice unless by happenstance you score one because of a cancellation. I decided to come here to celebrate the July 4th weekend first because of the availability, it's proximity of my home and certainly because of the beautiful riverside location. I've driven through this campground several times before booking to see the accommodations. I agree with other reviewers most of the sites are pretty close together this is especially true for a Class A MotorCoach. The site we reserved was a back-in site along the tree line so there was some partial shade and even though the sites were gravel they did offer a level and mostly compacted pad. The location of the utilities were somewhat close to the neighbors and the sewer connections were a little closer to the awning side of our RV than I would of liked but the connections were positive and I never detected any odors. The 50 amp electrical service was stable and the fresh water quality and pressure were good. The old saying is you can't pick your neighbors and although for the most part RVers are usually friendly and courteous but some can be a little less than ideal - some just don't understand common campground etiquette, one would hope this is simply out of ignorance and not intentional but either way this is when you hope the campground management team steps up without a request especially when it's a rules violation, anyway it wasn't a deal breaker, just annoying. The close proximity of the campsites probably escalates the frustration of these minor infractions which would otherwise go unnoticed, I somewhat expected some of this when I saw how close the sites were from each other. I was overall okay with the entire experience, the accommodations met our expectations, the on-site restaurant and bar were a positive, the campground was well maintained, the location next to the river makes up for a lot of mis-cues and since the agenda is to relax and enjoy most sins are forgiven. I definitely would come back but I'd try and request my site instead of being assigned a spot without input. I think the per day price is a little steep but not outrageous by any means...

We had 2 sites and 2 motorhomes (RV), each with trailer. We reserved 6 months in advance.....at…read morethat time I was told sites will be pull through for trailers and we will be camped side by side, as requested. Well, that didn't happen. We had to disconnect and park trailers in seperate area and our sites were not next to each other at all. We traveled 1400 miles so here we were. I understand possible miscommunication or whatever so let's just accept and work with it.... The absolute factor to reserve here was the website showing the pool with an ADA pool lift for handicapped people. This was absolutely necessary for me to use the pool as I use a wheelchair full time. And I also frequent water therapy. The office confirmed the pool lift availability at reservation time. Well. That pool lift turns out to be long time rusted and seized. Staff seemed ok with it and casually shrugged it off. I was desperate so I thought we would just help to get something done, timely. We got authorized to go buy batteries for it in town. Well It needed far more than just batteries. Was told it would be repaired. Dead silence followed until i further inquired near 2 weeks later. I was then told replacement part "on way" and no eta. NO ETA. Who believes that in FL pool lift parts would take that long to get? The owner literally turned his back on me. Lying to me no doubt. No pool for me. Family members physically assited me a couple times out of the pool but each time injuring myself so that had to stop. Zero compassion by owners here for me. I did request some sort of refund. I was offered zero by owner and accused of bullying. I was told to do whatever in terms of reviews or ADA violation report. No cares given. In retaliation we were then accused of not cleaning up behind our service dog. Another lie. Bottom line, do you feel lucky? Do not expect any courtesy here.

Had some family in town and they requested a boat ride so hey why not an airboat right. Capt Jed…read morewas fun & made the trip enjoyable. There wasn't too many creatures out this time of year but the scenery was great. Would love to come back first of the year

Went on this airboat ride yesterday and I must say it did not disappoint. Captain Jed airboat ride…read morewas the best. Our captain was Joe. Love the tour!! He was very friendly and knowledgeable He even extended the trip. Saw manatees, turtles, birds and a small gator sunbathing. Highly recommend our Captain Joe! He also suggested many places to eat and we choose one, Brian's BBQ!! So good! Thanks again for a well spent day. Ruth and Katrina

The folks at Deland Boat Center operate at 110% ! Honest, knowledgeable and eager to help. Thank…read moreyou for getting us back on the river soaking up the Florida sun, just in time for the Holiday crowd to arrive :) Barbara B

Paul and Irene and the crew are awesome. Unfortunately it means they're always busy. Not a bad…read moreproblem to have. Merc and mercruiser are their specialty.

After being out of boating for about ten years due to job-related travel, I decided to get back…read moreinto boat ownership on the east coast of Florida this summer. My wife and I became interested in a split console design by Robalo with a Four Stroke Yamaha. I started a national search online and found a used boat that interested us at Florida Family Marine in Deland, Florida. While I was in Orlando on business, I made a call to Florida Family Marine and was fortunate enough to connect with Josh Gourley, the Sales Manager. From beginning to end, the process of acquiring the boat was made easy and enjoyable by Josh and the entire team at Florida Family Marine. The staff on Old New York Avenue politely showed me every aspect of the used boat, and they disclosed both good and not so good items and made everything on the boat 100% functional before I picked her up. They detailed the cushions and cockpit as well as the hull and made the boat feel new to me. The test drive on the St. Johns River (which included some much-appreciated trailering schooling) with Josh was more like a fun family outing with your relaxed brother-in-law than a shake-down run! Josh and the Florida Family Marine team take the hassles out of purchasing a used boat. Boats are expensive vessels in 2025, and this family business takes the risk and discomfort out of the process with a "customer first" focus from beginning to end. They are patient and thorough and insist on making the process an enjoyable effort. This is a model that should be emulated for used boat sales across the nation. I would very highly recommend Josh, Austin, and the entire Florida Family Marine Team.

Best buying experience I have ever had! First, the boat I wanted to purchase was exactly in the…read morecondition it was represented in the sales ad. No tricks or gimmicks. This is important because I traveled 1.5 hours one way to see it. Second, Frank, Mark and Geoff were awesome. Really wonderful people to help me through the buying process. I also want to mention Austin responded to my initial email inquiry in a very timely manner and fully answered my questions. My message to the owner, you are lucky to have such great employees. I love the boat I purchased. It was the one I really wanted but couldn't quite afford until I found Florida's Family Marine. Best price in the whole state. I will definitely tell any of my friends and coworkers who may be thinking of purchasing a vessel to consider Florida's Family Marine first. Thank you again for a terrific buying experience! Sincerely, Duane F.

FDOT had their office Christmas party here tonight. We all had a great meal and a good timeread more

We had our 35 th anniversary party at the Lake Beresford Yacht Club and it was a terrific event…read more Pat, Dave, and the entire staff made our party a night to remember forever. From the planning stage through the party the communication and follow through was spot on. All of our guests, and there were at least 80, commented on the impeccable service the staff provided. The band, The Backyard Band, and our opening soloist, Matt Fansher, had everyone dancing all night long. The waterfront setting is beautiful and the parking is plentiful. If you are considering having an event you should definitely check out this venue! You will not be sorry.

When my trim/tilt went out on my stern drive I parked the boat in an open slip after hours and got…read morein contact with them the first thing the next morning they were very accommodating even though i was not a member of the Marina. After diagnosing that issue I chose to have them do my annual service as well. They did a great job! Would recommend to anyone seeking a great Marina and great mechanics. Boat is running better than ever thanks to Danny and Larry.

Best group of guys. Did everything they said they would do. Would highly recommend them. Boat sat…read moreat Aloha Marine for 3 weeks untouched. Took it to Pier 44 and the boat was fixed in week as promised.

I usually do all of my own maintenance and repair work and am highly skeptical and critical of…read moredealership and marina repair facilities. We've all heard the horror stories of getting ripped off, or treated poorly at these places. I have now had two experiences with Pier 44 Marina and i am thoroughly pleased and recommend them highly. The first experience was something simple and they told me what to do, sent me away and said, "We can do it and charge you for it, but you can do it yourself and save a lot of money." The second experience was a potential major repair. Three other shops quoted much higher (2-3x) prices and wanted to do additional work that wasn't needed. Larry and Danny did only what was needed and took great care of me and my boat. I have no problem using their services again and recommending them to anyone.

It was okay. I went there during a conference. The food was similar to an Outback Steakhouse…read morequality. Pretty empty for a Frida evening. The service was really good.

We booked a tour for six of us online. A couple days prior, I got a call saying there weren't…read moreenough people booked on that tour for them to actually take the boat out. They offered to rebook us on another day and time of our choosing. Well, I happened to be in the car when they called so accessing my schedule while I was on the phone, was not an easy task. The lady on the phone seemed SUPER annoyed with me the entire conversation. TWICE she asked if I would like to call her back. I'm sorry- are you THAT busy that you can't wait for two seconds while I pull up my calendar?!! I was so irritated by this lady's rude behavior that I almost said forget it. Refund us. We don't want to support you. You are being rude. However, my in laws were coming from out of town and I wanted them to experience the springs and the manatees. I had an entire week of activities planned for us so I just needed a second to check my calendar. If the lady who called was SOOOO BUSY, then why did she choose that time to call me? I will not get over this. Her customer service got the job done and we rescheduled but I will not forget how rude she was. On the day of our tour, we checked in at the little shack on the dock. Our tour guide was super funny! He was narrating our tour and making jokes. He was interacting with everyone on the boat. It was a cold day but we were able to see one large sunbathing gator and some hawks and other birds. The manatees were best seen from the shoreline walkway. We left a large tip for the tour guide and thanked him. He probably has no idea that the lady in the office is a real jerk.

Kudos to Blue Spring Adventures because the tour went out even though there were only three of us…read moreon the boat. The captain was an excellent critter spotter and very informative providing great information about the animals and the environment. We are avid birders and still managed to learn a few things from her. Despite the chilly temps in addition to a wide variety of birds we also saw several gators (large & small) and turtles. The trip was fun and educational. We would definitely do it again.