My child wanted to come here for her birthday. The associates were very kind and supportive. My…read moredaughter got scared and wanted to come down after 10 minutes. An associate went up and guided her. Eventually she started walking through the rope course alone and with confidence. I was grateful because I needed a mommy-break! I definitely recommend and will be back on my next visit to the Riverwalk.

5 stars for Francisco!!! My daughter was terrified of the zipling and he was amazing with her:…read more encouraged and informed her and helped her be BRAVE!! He made her day (and ours)!! Thank you Francisco!!!

We visited Kids Empire and the kids had such a fun time. They have a little disco dance room with…read morestrobe lights, a big jungle gym area for the younger kids to climb and explore equipped with a couple different large slides, a toddler section for the smaller children to play in and a small go-kart area where the kids can ride at a slow, safe pace while you walk right next to them. My kids really thought the indoor go-karts were exciting. Admission came to roughly $24/per child after taxes and it included two adults free of entry, which I appreciated. You can purchase a Play Card separately to add tokens to the card for access to activities like the kiddie go-karts or the few game stations they have pepper inside the facility. One thing I really liked is that once you pay for your admission and come in, you can leave and re-enter as many times as needed. Just keep your receipt and show them at the front when you return and they will let you back in, which is super helpful if you need a break or have to step out for a bit. Even though it was busy, it didn't feel overly chaotic. It felt like all the kids were engulfed in fun. They also have a station to purchase beverages like juice boxes, apple sauce and soft drinks and small snacks for convenience. The environment felt safe and families were respectful and attentive to their kids. Overall it was a good experience and we would come back again.

Eh, went here for my friend's daughter's birthday and I wasn't impressed that much. They were very…read moreunorganized. Not enough room for seating...friend only got two small tables and it didn't fit everyone. Then we needed a few high chairs...they only had a few...for the entire place...ridiculous. The bathrooms were shut down for maintenance for like 30+ minutes. The toddler play area was small but I think my daughter enjoyed it and the bigger kids area looked really neat. Other than that I can't say much.

Clean, good service during a party we attended. Will def be coming back for open play. There's…read moreareas for little ones and older kids.

I have been to this location a few times already. We mainly go during there Halloween Mickey party…read moreand cookies with Santa Mickey. Those are my two favorite times to attend with my daughter. Everytime we go the customer service is amazing. I love the new updates they've done to the place and providing kids a safe, clean and fun place to go play. I included both photos of the Halloween part and Santa party! Loved them both and will continue to come to these parties for as long as I can!!

Super fun play area for kids of all ages. There are so many different activities, a huge playscape…read moreand I absolutely love the space theme. There's a smaller area restricted for kids 4 and under which is great for the younger ones. Birthday parties here are pretty rad too. You can bring you own cake and order pizza for the guests. No other outside food is allowed.

May 30, 2026 review ---…read moreI've been there two times in month of May for my friend's kiddos birthday party and both of them were similar age. This place is huge, tons of play activity inside. Upon entering, they ask you for showing signed waiver, which is valid for an year. We showed it during first entry but we're needed to tell phone number the second time. They stamp on your hand, very light, more like just a formality and let you enter inside a small door. Pretty big play area with tons of slides and other games for all kids. There were rounds table as well in one zone where families or adults were hanging out. At the back, they have 4-5 rooms for birthday party. It's little bit small size but ok for birthday party. They have setup for kids size table and big table one side for other items like pizza (which is in House provided) and other stuff. I think they allow some outside food, not sure. At one of birthday, I saw chips and guac and salsa so thinking so. At the center of room, you can have big chair for your kid to sit/stand for cake cutting. They provide a cart as well for moving your stuff from room to car which I think is pretty helpful. Staff usually is there throughout the event and checking on food, serving cake and all. Bathroom are clean and spacious too. Location is good on 183 highway so I think that's why this place is always so busy. Consider this for your toddler fun day or an event.

Wish I could have given them a 0 start review. Very disappointed with an establishment that is…read moregeared into celebrating a kids birthday! We were immediately kicked out without consideration of the birthday boys special day! Bedside the horrible service from the location managers, the establishment was not well kept. The floors were dirty from previous stains. Walls had scratches and holes-yet they were upset bc a banner was taped onto the wall. Moonbounce looked dirty and unkept. Most video games were broken or shut down. Not sure what the price was to rent the establishment but we were better off elsewhere for the amenities given-also considering the awful service. (We were saved by another location at HC card house down the street who opened up their patio for us to complete the birthday cake, pizza, and presents. ) Highly do not recommend if you are not wanting surprise charges throughout your party to dampen up the mood

If I was able to give a 0 star for communication I most definitely would…read more Tuesday January 2nd I scheduled a walk through for Friday January 5th at 6pm. We arrived at 5:30pm waited till 5:58pm to send a message letting them know we were outside. Didn't receive a text back until 6:07pm stating "your party isn't until 7pm someone will be there at 6:30 to open the door" It's now 6:30pm the party for 7pm shows up and we inform them we are waiting for someone to show up to open the door. At this point neither one of us were receiving any type of response from SAFUNZONE in regards to when someone would be there to open the door. Basically the walk through I scheduled was never scheduled because when the son should up to open the door he stated "I'm sorry my mom didn't tell me about you scheduling a walk through" We worried about our party the next day & wondered if they would be late again. Thankfully a party was before ours & that didn't happen to us, the place itself was decent our party was a good turn out. Seating is weird, I paid for extra seating ($100) for the seating to be away from the party & blocked off. Wasn't worth paying the additional $100 for that. Our host mentioned our deposit would be returned within 24 hours after the party. We are now 4 days after our party & have yet to receive our deposit. When I text/ call SAFUNZONE I receive NO RESPONSE WHATSOEVER! I've texted 5times in total, & called twice with no response & no way of leaving a VM.

Pros: The trampolines and slides has my toddler very engaged and active. He loved figuring out the…read moremazes to get to different slides. Cons: We bought a game card and was disappointed to find that many of the games were broken. Pricing is expensive compared to other establishments in town.

This place is so run down and gross. My kids found old pizza in the ball pit; mold in the tubes and…read morebandaids all over the floor. We had never been to it and used the groupon but we wont be coming back. It is DIRTY!!!

I had my nieces and nephews for summer and found this place while making a summer to do list! It…read morewas our first time here. We loved it and the kids had a great time. They have a main play area and a separate area for toddlers. They also have some arcade games that you can purchase coins for. Service was good. Price was reasonable as well, compared to other places I have been to! Overall great experience and I recommend for all parents/family looking for an indoor place to take the kiddos out of the Texas summer heat !

We've been coming here for 4 years and over time it's become apparent that maintenance is not much…read moreof a concern, and staff are not as friendly. The best part about it is that it's an indoor playground with ac. That's about it. The last few times we went over a span of this last year we have seen the foam mats warp (so kids trip over them), trash and crumbs (we go opening hours on Sundays so they aren't cleaning before opening or at closing the previous day. Wall paint in bathrooms are peeling away. Most of the games at the arcade are not functioning properly, are out of order or haven't been maintained. I'm not even going to mention the ticket distribution and prizes. The last time we went, I noticed the casing on the toddler swing toy was completely gone. I mentioned it to the staff and was met with, " there's nothing we can do about it now". While that can be true, you could convey some kind of acknowledgement, apology or genuine concern versus irritation. Eventually staff went and did their best to remedy that particular situation. There's also an area for foam balls to fly out of a machine for kids to play and they were filled with the plastic ball put ones so it wasn't really working. I brought it up to staff and they just shrugged it off and said kids take them and so they are probably all around the place in ball pits. (Again we came at opening). So that particular area doesnt really function as intended, because it has a drop down basket for the foam balls and cannons to shoot the balls from. Overall it is just looking more run down each time we have gone and by this point it seems like it wasn't accidental. It's a shame because I have fond memories going when my oldest was a baby and that's why I don't give it a lower rating.