I wouldn't hesitate to give four stars to this salon if I hadn't been pressured throughout my services for all kinds of add-on services and then scolded at the time of payment for not bringing cash for a tip. Customers should be able to pay by any method without pressure to help you avoid paying taxes. Everyone knows why you want tips in cash and here's a hint to the owners: what you're doing is not legal. I will say that this place doesn't smell like a typical nail salon, which was nice on the nose during my visit. I got a good mani/pedi from friendly and efficient staff. Prices seemed fairly reasonable too, considering this place is a few steps above the typical strip mall nail salon. read more

Left with bloody nail beds and unbuffed nails. Go elsewhere. I probably should not have even paid by I didn't really know what to do.

I've been going here for twelve years...that should say something. I don't think they've raised their prices in that entire time, and for the most part I've always gotten excellent service. Sandy's been doing my nails for upwards of ten years, and she's the best. I adore her. She seems to do a better job remembering the details of my life than I do...always remembers where we went on vacation , and when my wedding anniversary is. :) Tiffany is a fantastic owner who is hands-on, and runs a great front-of-store. Occasionally her son will be working the front desk, and I've found the whole place operates a little less professionally when he's there. That's just an opinion from a long-time customer. Seriously though, I love this nail salon. They've done a great job of upgrading both the decor and the equipment over the years, and also expanded to the space next door when business picked up. On occasion I'll try someplace closer to home (moved to Allen from Plano 9 years ago), but ultimately I keep coming back to TTTN. There's something to be said for customer loyalty. read more

This is not my usual place, but I stopped in here because it was close by and I'm glad I did. It will be my new place now. Everyone is friendly. The young man up front was so nice and welcoming and Cathy did a great job. She was very thorough but still quick. read more

First time visitor and returning back! Great service! Katy and Nicole did a great job! I'm particular about my nails. I got the Nextgen nails. Katy did them thin nice and even. They weren't bulky or uneven. Perfect and just the way I like them. Excellent service and workmanship! Thank you! read more

Tip To Toe Nails - Nail Salons Near Me - Plano, Texas

See all

Poor customer service unwilling to provide information on their work or process. Not recommended.

I would give this place zero stars if I could for there terrible service and rude front desk guy Michael. I called and specifically asked if they had student discounts and I was told over the phone 10% for students. I walk up to the counter WITH my student id to pay and he tried to charge me full price stating and I quote 'sorry you don't look like a student!' Good luck running a small nail salon with that kind of rude attitude and disrespect. Too many other nail salons around that are better than this place. Go elsewhere. read more

What happened to customer service?? This place had a policy to only speak English in front of English speaking clients and to not be on their phones-that is no longer the case! They now speak their language while working on you so they are not paying attention to your requests and they watch videos on their phones while trying to work on clients-THIS IS UNACCEPTABLE AND RUDE!!! The service is consistently going down hill here! I was a very loyal customer for many years and thought I would not have to look for a new salon for a while but due to the above experiences I will not be returning or referring my friends. I have also noticed over the past 6-9 months that the staff has decreased...easy to see why that could be! I almost forgot to mention the older woman (owner) behind the desk is a nightmare to deal with! read more

Cathy & Hana both do great work! Salon has latest "Chairs", and is always clean & kept looking good!

I don't get my mani and pedi as often as I like. But this is the best place I've been to in Texas!!

This is for eyebrow waxing. I was a walk-in at this rather large facility in Plano and I was immediately taken care of by Lynne. Lynne spoke English and listened to my requests. She was quick, efficient and pleasant. Recommend. read more

I had pretty much given up on french manicures in Plano TX, but gave it one final chance - and I am SO glad I did. My sister and I stopped by Tip To Toe Nail last night; she had Vivian and I got Tammi. We both could not be more pleasantly surprised and excited by the results. Both jobs (gel manicures) were beautifully done; I had french with soft jade green tips, and she had 'traditional' coral - both are exceptional; both are stellar. We discussed and have summed it up to a few things: 1. Excellent technique: beautiful shaping of the nail, great brush strokes -even and invisible ... 2. Quality polish in GREAT condition - not drying out (producing lumpiness). On that note, a great selection of color as well. 3. Superior technology - the drying machines were a step above those in other places I've tried in Plano. They also had a novel way of removing our prior gel polish which worked really well - silicon caplets of some sort. Where my french was concerned, Tammi painted the curve to perfection - one of the best I have ever had - and actually hers now ties with the very best I've had (which was done a few years ago by Lilly at Polish in Santa Monica - Polish no longer exists as Lilly sold that year). We are looking forward to getting pedicures this weekend as we found pictures of some very unusual and beautiful pedicures posted on their site. My sister stated she will no longer try to rush to get a manicure before flying here - and in fact will time it out and get it done with Vivian. I am relieved to have found an artist who can paint a beautiful curve - and overall even polish thickness from base to tip (not interrupted by the additional color french requires); I could not be happier - thank you so much Tammi - you're the best! read more

POOR CUSTOMER SERVICE. Well I have been here 3 times and although they have a nice place their service for customers is awful . The first time I came I had an appt but still had to wait . The second time I asked the lady to trim my cuticles before going with my next gen nails and she told me that would be 5$ more . Funny in other places they do it as part of the service Third when one of my nails broke I came to fix it and the man said "sorry but most of my girls are on vacation I can't fix it right now " so I understood that and asked what time would be better ? And he said " come back at 4". So I did and I had to wait one hour until 5 pm waiting on someone to fix my one broken nail . I don't understand why he told me to come back at 4 when I had to wait . He could have just said come back at 7:30 and I would have but instead he made me wait one hour . Again it's the customer service that will keep me from coming to this place . You can get better service and another place . I don't recommend the service here read more

My mom and I went to get pedicures here, and I experienced probably the least amount of care I've ever gotten during a pedicure. The woman working on my nails rushed through the entire service, barely allowing me to soak my feet, massaging my feet and legs for maybe one minute, then painting one thin layer of polish on my nails. During the service, I tried to turn the massage chair to an enjoyable setting, and she kept turning the dial back and putting it on one that just rolled back and forth on one inch of my back. She continually tried to upsell me to get paraffin wax or extra services, but I politely declined. After hurrying through the process, she ran off to cater to what appeared to be a higher-paying customer getting the works. There were no heat lamps or anything to dry our nails, and we didn't even get those little foam toe separators when we left - they just used a piece of paper towel. The woman who worked on my mom's nails did a decent job. I sat there for a full 30 minutes doing nothing because my lady had already run away while this woman took her time giving my mom a good experience. It may just depend on who you get, but I definitely did not get my money's worth. read more

Absolutely the best customer service and technicians!! I will be a life long customer here! Amazing dip colors! They take their time and are extremely diligent! Love them!! read more

Love this salon! I never have to make an appointment, and everyone who has done my nails does a great job and is super nice. They even help pick out a color that best matches your skin tone if you're like me and can't decide! read more

Horrible. I got a gel French tip mani and it was the worst. She didn't even really clean it up so the French tip looked awful. It peeled within a day. Waste of $50 I'll never go back here again. read more

This was a 3-4 star review in the making but they blew it big time. I was excited when my mom decided to treat me to a mani pedi. Mani was pretty good - got a basic one and my nails look great. However, didn't appreciate the upsell. Pedi - woman was extremely rude the entire time, my water was cold, she was pushing my toes in directions toes don't go and was extremely standoffish. The pedi itself looks nice and that's where it would've ended but no it didn't. When putting on the flip flops, she smudged a nail of mine, looked at it, and disappeared without an explanation without saying anything - I'm sure hoping I wouldn't notice. We were able to get her back to fix it but she all but drew blood leaving a mark where she dug her nail into my toe while fixing it. The one star goes to my mom who was trying to do a nice thing - zero stars to this place. read more

First, I decided to give this shop a try for one thing and one thing only, they actually sterilize their equipment (tools that clean your nails) make it a point to advertise it on their website. This is the FIRST nail salon I have personally found that practices sterilization of equipment (come to find out, it should be practiced but 99% don't!). I had contacted nail fungus at another local nail salon in Frisco where I live and loved my manicurist, only when she wasn't able to do my nails one day another gal who said she did my mother in laws (who contacted fungus from her) did mine and I didn't want to be rude by not saying anything thinking maybe it was a fluke, BIG mistake, I ended up getting it and stopped going. Unless you practice what Tip To Toe nail does, most of those manicurists are so busy they aren't going to clean their tools the way you would want them. Most don't realize contacting fungus and even blood related diseases are so easy to catch from a nail salon. With that said, once in this established salon (they also have a loyal following for good reason) I went to see Sandy based on another yelp review. She's as sweet as pie, makes it a point to get to know you and your nail needs. If you're not happy she makes it a priority to make sure your satisfied which is rare, a lot are about getting you in and out; her massages are also very good if you're doing a pedicure, so relaxing you forget why you're there i.e. to get nails done. I believe her name is Michelle at the front desk, she rocks, she also makes it a point to make sure your happy, gives tips if your needing them and goes out of her way to provide A+ customer service, speaks English fluently if that is important to you (not to me necessarily but I know some of you post about that). In addition, Jenny does in fact have a gift for eyebrows; I had no idea mine could get as ARCHED as they do until she worked her magic. She has a gift and if you need your brows done, go see Jenny and it's worth it to wait if she's unavailable or busy, trust me on this! Edit to include, when they bring out the tools to work on your nails they're in a sealed plastic bag they have to open just as if it's brand new, that I like! Same practices DR.s offices and Dentists use. read more

Enjoyed my first visit. Reasonable price, and very nice facility. The cash-only tip is a bit unusual, but they offer a good range of service in a comfortable atmosphere. read more

I went here for eyebrow waxing. While the lady did do a good job waxing and cleaning up my brows, it wasn't until it was too late when I realized she did my eyebrows crooked! Literally, one eyebrow was arched and the other one was rounded. Of course, at that point, there was nothing she could do but yeah, looks like I won't be coming back here. read more

I fell in love with Tip to Toe Nails the first time I walked through the doors, which was, gosh, 3 years ago now! Michael cheerfully greets you as you walk in and is ready to please. Every single nail tech in there does a fantastic job. I always have Vivian do my solar nails and she is awesome! Tammy is also great. But again, if they are unavailable, I am always pleased with the work that anyone else does. Tip to Toe Nails has a comfortable, relaxed atmosphere. The prices are competitive. I pay $30 for a solar nail fill at Tip to Toe, and at Glamour Nails in Richardson (near my home) they charge $35 and don't do nearly as good of a job! Vivian is also talented at eyebrow and lip-waxing! I just love her! read more

Loved loved loved this place. Met my BFF for girls weekend in Frisco stopped here for a mani/pedi and had a great experience. Pedi was wonderful. The girl doing Mani asked several times about additional services. That was annoying, but otherwise great experience would be a regular if I lived in the area. read more

I have been coming here for years! The salon is spotless and the owners are always on premises. Ask for Hannah, she has been doing my nails for 15 years! You won't be disappointed! read more

This is the most expensive nail salon I've ever been to, and I can't say the finished product is any better than any of the cheaper places I've been. It took a lot longer, too. The staff is nice, but the lady I had drilled down my nails so much that my fingertips were sore for the next day and a half. I saw three beetles inside, but I hear that is pretty standard for any business in Texas, so I can't complain. It's a nice place overall. read more

I have gone to Kelly for about 5+ years now. She has been at Tip To Toe for a little over a year. It is a very nice environment, the staff remembers me when I go in or call for my appointment. I have no complaints. read more

This place is nice inside. It has kids chairs which I thought was super cute. It looked clean and newly decorated. The service was so-so. I was a little upset that the lady told me my nails were too long and chopped them off when I asked her to just trim them and file. Then I was criticized for wanting them rounded instead of the easy square. I was then asked for a brow wax and when I just had one done last week and only came in for a Manicure. I felt very blah after leaving when this was supposed to be my pampering for the week. I wouldn't return here, the service was mediocre and I don't like to be pushed or made to feel bad when paying for a service. read more

I have gone to many nail salons. Tip to Toe is by far the best. I have been going here for 2 years now. Jenny (who is WONDERFUL) has been doing my nails for the whole 2 years and never have I had a problem. She has become a friend to me and I always look forward to going and seeing her. The one and only time she was running behind when I had a scheduled appt, she gave me the greatest massage ever! Whether it's acyrilics, mani, pedi, shellac, it always lasts, and if something happens they will fix it right away. I have a tendency of biting my nails, i bit my nails off 5 days after i got them done, and Jenny fixed them for me no problem! Also, Jenny is the best waxer ever. I HATE being tweezed, when she waxes my eyebrows she gets ALL the hair without having to tweeze me once! Love love love tip to toe! I will never go back to any other nail salon! read more

I think, due to location, this is my new nail place. Close to work and quite affordable. You can get a manicure in your lunch hour and they are cognizant of a time crunch. Very happy with the job they did on my shellac manicure, I went back for a shellac manicure, pedicure and brow waxing. I got all three for about 75. I think it's affordable. Happy with all services. I had no wait when I went on a Thursday at lunch but there was a wait on a Monday after work so it's probably best to just make an appointment. They were extremely apologetic about the wait and everyone is very friendly. I even met another patron that had been going to them for 16 years! read more

This salon is so so not overly impressed. It has been several years since i have been here and thought i would try it again. Not one of my top favorites. They try to upsale all the time. The girl who did my pedicure did a good job. I wanted a nail design which she clearly couldn't do rather than asking someone else to help her she did a crapy job and i made her remove it. read more

I was reading some reviews here and decided to make one . They tried to cheat my daughter who was much younger and still at school . These people are not honest! read more

I found the nail techs to be nicer than usual and they took their time with me. My nails look great and I found their prices to be typical of other nail salons I've been to in Houston, Lubbock and California. It's def my new nail spot! read more

Looking for a new nail place and first time in this salon. Pleasant pedicure experience. Could tell lots of regulars were there from the greeting they received from Michael at the front desk. Everything seemed very clean. Was shown the "menu", made my selection (mid price range) and no push to up sell was made...which I appreciated after reading some of the other reviews. I'll go back again. read more

Went here for the first time today and the service was terrible. They kept trying to up sale me on my pedicure and the rushed through it. They did the same pedi on my friend with me and did stuff to her that they didn't do me. The pedi was called "callus" remover yet they barley exfoliated my feet. 1 star, waste of money, won't be coming again. read more

Nail tech did a good job on pedicure. However, after I had been there for several minutes I had major itching on my ankle. I told the tech and she immediately put alcohol on my ankle. After I got home I realized I had 12 close together bug bites (fleas or bed bugs) that were in the salon. The salon obviously knows they have a problem since she knew immediately what to do to kill the bugs. I'll never go back. read more

Been here a couple of times to get my facial waxes done. Private room is always clean and the staff is super nice! Wait is never long and I recommend seeing Tammy. Close to home and I think this is my new place for all of my needs.. read more

I love the workers and they are really nice and also did great designs on me. Great for extensions too!

WORST NAIL SALON YOU WILL EVER USE. This was the worst nail salon i have ever been to they lied about the type of gel nails they do, i specifically asked them if the make of gels they use are called Bio sculpture gels and they said YES so they did this so called bio gel on me and my sister which we then saw were not the make bio sculpture gels but another make which have ruined our nails completely the gel nails started to chip and come off within 24 hours, so I would strongly say DO NOT GO THERE, i don't know how they are still in business they are con artist who say what you want to hear but can't deliver the service, and all of this cost $50 a complete rip off when we went back they refunded both of us a full refund as they knew how bad it was and the fact they lied. I want anyone who is thinking of going there DON'T you will be waisting your time money and ruining your nails. read more

Got my nails done here for my senior Prom and cousin's wedding and have gone in a handful of times for a basic mani/pedi, and I walk out feeling and looking great each time! They do a wonderful job with my nails and I never have to wait long to be served. They do talk to each other in another language and of course I always wonder if it's about me, but they are very friendly and it's a minor aspect of the overall experience. Great place to sit back and relax for a bit while enjoying nice mani/pedi. (HINT: remember to bring some cash for tips.) read more

Wish I could give it negative stars. Worst service I have ever received. The lady Nicole seemed to be in a rush and didn't cut my cuticles and when I asked she said she will do it before putting on the nail polish. She almost burned my hot with hot paraffin and stones. I told the guy at the front desk and he said he won't charge me but still ran my card for $50. Please please don't got there with your hard earned money. read more