Friendly service, and clothes are always cleaned on time. I've also had some uniform patches sewn…read moreon shirts.

I take all of my dry cleaning here as well as alterations. I am short and have my pants hemmed…read morehere. They are always the exact length requested and professionally done. I even had my wool winter coat's sleeves shortened and it looked like I bought it that way.

First time using Martinizing. Work was excellent. Great prices and very friendly people…read more Definitely would recommend.

I was extremely impressed with the diligence of Martinizing owner John when I raised an issue with…read morea stain that didn't fully come out. John took the time to not only explain fully their process and the reason behind the stain not fully going away, but tried a second time and also credited my account. He took what I had thought was going to be a negative experience made it one that really renewed my faith in people. I will absolutely go there moving forward.

My daughter and I were a little hesitant to take her school blazer here because of the reviews…read more However, we did and we are both happy with the results. The man who helped us was super nice and my daughter really liked the texting service they provide. She was able to get updates on when her blazer was ready and knew the exact time as to when she could pick it up. This convenience alone would have made the entire process worth the $9. We will be using them again! Thank you!

I am extremely disappointed with how this business handled damage to my brand-new $150 pants. I…read moreentrusted them with pants that were new and in perfect condition, and they were returned to me damaged with ink transferred and pressed onto the fabric after they were cleaned against another one of my items. Despite causing this damage, the only reimbursement they provided was the $15 I paid to have the pants cleaned. Reimbursing the cleaning charge does nothing to compensate me for a brand-new $150 pair of pants that was damaged while in their care. The customer service afterward was equally disappointing. Halle, the manager, did not even bother to call me to discuss what happened or attempt to resolve the situation personally. Their proposed solution was for me to drive back to their location and drop off the damaged pants, even after I specifically explained that I am not from the area. After damaging my property, they expected me to spend additional time and money traveling back to address a problem they caused. I gave this business an opportunity to make this right before posting a review. I wasn't asking for anything unreasonable--I expected them to take responsibility for the ink damage they caused and provide fair compensation for the item. Instead, I received $15, no call from the manager, and a request that I further inconvenience myself by driving back to their location. The damage itself is unacceptable, but the lack of accountability and customer service afterward is what made this experience particularly disappointing. Based on my experience, I cannot recommend this business.

They've always done a good job for us and the drive-thru is a great service. People here are…read morepleasant and we they are quick to fix anything that may not be to our liking. I did prefer it better when they didn't send everything off-site, but after working out some kinks the dry cleaning comes back in great condition. All in all, we enjoy their service and they are a good local company to do business with.

I've taken my shirts, pants and jackets to this location for years and haven't had a problem…read more Prices seemed reasonable compared to other cleaners I have taken my laundry too.

The quality was fine but I have an issue with the cost. I took two pants to be hemmed shorter 2 in…read more and a frayed flag to be repaired. We wanted the flag to be fixed only on the frayed section and they took it upon themselves to stitch all the way around the flag without letting us know first if we wanted that done. All in all they charged us $20 per pant to stitch up 2 in. and $13 to repair the flag. Seems a little steep to me. I didn't pay $20 for each pair of pants. I didn't expect a hem to be that much either. The cost for three pieces cost us $57. I know things are expensive everywhere but this just seemed like a money grab to me. I won't be back to this establishment.

dropped my comforter off Sunday and I told the girl at the counter it needs a good cleaning the dog…read morestepped on it with dirty feet (wasn't even that bad) i paid for it at the same time of drop off. 41$ it was ready to be picked up Monday at 1:00. I get it home and it still has the same smell as I dropped it off and the few dirt spots were still on there. never even attempted to clean it. so I tried to call and now nobody answers the phone. oh yeah and not to mention the girl at the counter when I dropped it off didn't even know how to work the credit card machine because it wasn't reading my card then I figured it out. she literally said I don't know I never used it before. my rant is over heading to the laundry mat now and I won't be going back ever again! very disappointed.

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

They are a 100% pick up and delivery service without a store front and while there are some store…read morefront businesses in pepper pike, I have yet to come across someone else who is better. I have had enough miserable experiences with cleaners across Cleveland from when I stayed downtown till I moved out here. The pick up and delivery service works like a charm. They have yet to mess up a single order to date. Not a lot else to say about a dry cleaning service, about as good as it gets.

They dry cleaned my blanket instead of washing it - it is washable. The stains are still there…read more Leaving it soaked in chemicals and with a oily- feel -- like there are still petroleoums and chemicals on it. The water even beads on the blanket and it leaves a oily feeling. Not soft and fluffy like when it went in. Basically left with option to wash 10 x to remove the film or toss blanket out. Seeing as I have a coin operated laundry in my building I now just have to put the blanket away till I have expendable time to fix this. Useless -- they can't even read the tag and wash a washable item because they would rather fill the world with chemicals and charge a dry cleaning charge. Go elsewhere - tons of dry cleaners in Beachwood/Richmond Rd area. Find one that is enviromentally friendly - ask them if they are.

Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

I've used this place for several years now and always appreciate the qur cleaning and the…read morefriendliness of the people who work the counter. Highly recommended!

I found this woman online and chose her because she had literally 100% five star reviews on Google…read morewith hundreds of reviews. I was not disappointed. I needed not only a mother of the bride dress hemmed, but I needed the bust adjusted too. The bus part was complicated work and she did an amazing job. Her prices are not inexpensive, but the work is quality and perfect. She adjusted everything one time fixed it perfectly and it was exactly as I wanted it when I arrived to pick it up. I highly recommend this woman for any Important tailoring needs that you might have. She works out of her home. It has a separate entrance for the business part. She was very personable and business like. I also appreciated the ring doorbell and security cameras all around since I was going to what look like a private home When I walked in to the business part of her home, it was all dresses and looked like I walked into a tailoring shop or laundromat type facility.

Used this place for my wife's dress alterations. The quality of her work was amazing and she was…read moreable to work with our timeline. Pricing was great for what we needed done. Definitely recommend giving her a try for your alteration needs.