STAY AWAY! we waited over an hour in line (which I understand its a Saturday) for them to to tell…read moreus " we cant do your oil change we dont have the right part." 1. Why didnt you have an employee let us know while we waited in line? 2. We have gotten our oil change done here before and have had issues where they were mid way into our oil change and " didnt have the right filter." 3. The employees were rude about the situation and didnt seem to think it was a "big deal" that we wasted an 1.5 of our time at this point. These quick oil change places suck but this place is the worst of them all.

The worst thing about this location is getting my truck into the back to get into line. It's kind…read moreof tight back there but if it can be done. Everyone is super friendly and last time I brought my new puppy to socialize her and they all came over to give love. This has been the only place I have taken my dad's truck to get its oil changed since it became mine. They have also replaced my wipers (without judgement) when they broke last winter after I tried to use them and they were frozen to the windshield.

Absolutely terrible experience. One of the workers was beyond rude and aggressive just because I…read moredidn't want the extra services she was trying to upsell. I came in for a basic oil change -- not to be pressured or talked down to. When I politely declined the upsell, her whole attitude changed. She became short, dismissive, and downright unprofessional. It was clear she didn't care about customer service, just pushing sales. I'll never go back. There are too many other places that know how to treat people with respect.

Been here a few times. Always gotten in and out super fast. Places like these are perfect for…read morepeople who don't have the time or patience to schedule service at a dealership or places like Conrad's. Service is always friendly and swift! Military vets and active duty members get 25% off! Amazing value and decent prices here! Highly recommend!

HIGHLY recommend! The owner Chris is such a great guy to work with! He is honest and fairly priced…read more He will give you recommendations and his honest opinion to help you out! Amazing service!

HONESTY, INTEGRITY. I had been told that I needed an a/c compressor replaced. I took to Sylvester's…read moreand told them what I had been told. Chris took a look and all that was wrong was a clogged drain. 15minutes and done!

27 Jan 2026. URGENT and CAUTIONARY ADVICE. Brought my 2024 Toyota 4 Runner TRD Pro in to Conrad's…read morein Berea for avHunter Road Force tire balance, tire rotation, and oil change. The next day I was driving around town and was notified by the person I was visiting for the week that there was a large stain on their driveway. Upon returning to their home, it indeed was the oil from my truck. Checking my dipstick, it indeed registered nothing. I called Conrad's and was told to bring my truck in immediately. I have a skid plate on the front of my truck (for protection for off-roading) and I told the manager that I wanted every speck of oil removed as it acted as a serving dish for the six and a half quarts of oil that had drained out. The manager said that the technician admitted that he "thought he had seen a gasket" fly off during the oil change. Due to the absolute negligence of a simple oil change, I took my truck to Olmsted Auto to have them go over the work that had been done at Conrad's. The skid plate had been cleaned, HOWEVER, two of the guys working on my truck rolled my tires into the waiting room so I could have a look at the absolute mess the tech at Conrad's had done. Heavily scratched my rim most likely to his using a metal screwdriver to remove the weights instead of the appropriate plastic tool, and in the words of Olmsted Auto, "this is how you should NOT balance tires". The weights had been spread haphazardly around the rims of all four tires. I did reach Mike, a person in an authoritative position at Conrad's Tires who refunded me the full amount of service. I am now responsible for fully cleaning someone's driveway once it warms up as this occurred during subzero temps, and I will be contacting Conrad's for a rim replacement when I return to the area.

Don't Listen to the pricing they give! I Called ahead and gave the exact year and model of my…read moretruck. I was told and oil change would be 79.00. When I picked my truck up I was charged 127.00. Ridiculous!!

Joey was professional, friendly, and efficient. great experience. He let me know that I had a nail…read morein my tire and recommended where I could get it fixed. Really appreciated his kindness.

When Tim couldn't upsale me on the more expensive oil change he was furious He poured the oil in…read moreand said he wasn't responsible for what happens to my engine. He under inflated my tires and never checked anything else. He refused to reset the oil warning on my dashboard. When I asked for help he waved for me to pull out. Stay away unless you want to pay for overpriced filters washer blades. I never had this problem with the one on 82 in Strongsville.

I've been using Grant's auto services for over three decades!…read moreI've personally used his expertise over all auto dealerships. He and his Chief Mechanic, John, are amazingly knowledgeable, professional and courteous. He has solved every issue within my past 7 cars (all makes and models) and continue to do so with my current car. He'll assess your car's problem, let you know the cost of repair, obtain your confirmation before going through with fixing your car. He'll also order a necessary car part (again with your confirmation) if he doesn't immediately have it. You may wait in their office for oil changes, which take about 15 minutes, and cover regular maintenance. You may also make an appointment for most repairs, which are resolved within a few days. I'll continue to retain his expertise and highly recommend his services for anyone with a car.

Its under new ownership and the service quality went downhill. The oil change took less than 5…read moreminutes. The guy cared more about upselling me wipers on my back window. I use to go here for even brake service but I after this experience, I will never come back.

I recently took my 2021 Silverado to Ron's Auto Service for shocks and brake service, and I…read morecouldn't be happier with the experience. Ron quickly diagnosed and fixed the issues, delivering a fast turnaround time that fit perfectly into my schedule. What really stood out was the price--roughly one-third of what the big box automotive shops quoted me--while still providing work I have full confidence in. The service was professional, honest, and reliable, making Ron's Auto Service my new go-to for vehicle maintenance. Highly satisfied and would definitely recommend!

Wish I would have looked at the Yelp reviews before taking my car there. The bad reviews are spot…read moreon to my experience. They took about a month to complete the repairs. They obviously put other vehicles ahead of mine. Which rubbed me the wrong way. But I tried to be patient. We agreed on an oil change, tune up, brakes, strut and tires for 2 grand. They charged me 2500$ and didn't even do the tires or oil. I immediately took it for a second opinion and the new mechanic told me the vehicle's engine was shot. I am so upset that I paid thousands of dollars to fix a van that wasn't worth fixing in the first place. DO NOT TAKE YOUR CAR THERE!!!

Drove buy this place hundreds of times growing up and when my Ram truck had some issues I thought I…read morewould try to give some business to a local company. I am very glad I took the chance! They got my truck in to the shop in a few days and quickly diagnosed and fixed my exhaust issues as well as some other service issues. While the fix turned out to be relativley quick (and cheap) I appreacted their fair and honest treatment and look forward to working with them again in the future!

Outstanding service, pricing, and people. Was recommended by a friend and they did not disappoint.read more

Oil Change and filters...Tyler was Excellent !! Quick and Easy..Explained everything as he…read morecompleted the work

I went here for an oil change on my 2024 Ford Maverick. I chose the lower end full synthetic oil…read morechange because I don't put a ton of miles on my vehicle, and let's just say I was shocked at the end price.... I had a 'coupon' and after all the taxes, shop fees and whatever other charges they added. I paid nearly full price! I understand inflation etc but Wow! Way too expensive!!!! Service was Ok. Not real happy about my experience at this location.