daniel and her employees are all first rate accurate diagnosis and solution at,competitive prices we have used center heights for over 15 years this place is honest competent and highest quality only problem given their value they are popular and you may have to wait to schedule service read more

Nearly perfect under the previous ownership, it's now a small shop with not much knowledge about car repairs. Your phone calls are not returned, and neither are the website inquiries. When my car stalled at a red light, this shop couldn't diagnose a bad Mass Air Flow sensor.... enough said. These are the basics! Free emissions test is about the only good thing about this shop. I would stay away and can't recommend. P.S. It is not located in Beachwood but rather in Warrensville Heights. read more

Awesome experience-Booked appointment with Danielle-dropped off the car. She estimated the repairs would take a day however maybe longer due to lots of cars before mine. They finished repairs and came in below the estimated costs. I arrived late to pick up my car by Brandon was nice enough to wait for me. Nice people great service! I highly recommend them read more

Continue to be a very satisfied customer. Tom Carey and now Danielle are great at helping my cars get back on the road as quickly as possible. They try to keep expenses down and will help you decide about whether to keep you car given it's problems versus moving on. I trust them. They are also kind and are willing to drive me home if the repair will take a while to do. I won't take my car any place else and neither should you!! read more

Came in for an e check and was in and out in the same amount of time it took to save 15% or more on my car insurance! The gal that did it was kind and courteous and really couldn't ask for more here. Highly recommend read more

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Pre arranged appointment for suspension work on my auto. Per owner, ordered parts and brought parts when I dropped off the car on the day the owner suggested. Advised owner I was not in a real hurry to have the work completed, within reason of course. I called a couple times for a status report. Five days later I was told the primary work(suspension) was not completed as 1 part did not fit. Upon delivery, I was given what could be called a song and dance story: "Try out the ride and let us know if the tire change(all new tires) helps in the ride quality". Consequently, I was able to return all the parts I ordered to the vendors. Bottom line, my opinion of the business is: They are capable of tasks like tire change/rotation & oil change. Other jobs that are more detailed, Let the customer beware! Listening to customers concerns is one thing, the skills to complete the task is another. read more

I brought my car in for a general checkup before a long road trip. I was really impressed with Danielle and the team. Within a few hours they gave my car a once over, told me I didn't need an oil change yet (aka didn't provide unnecessary services) and even filled up the air in my spare tire, which I didn't think to ask about. I had a question about my key fob so Danielle looked up a video for me. Then Max gave me a tutorial on how to use some of the not so obvious dashboard features of my car. Above and beyond. read more

They don't make auto shops like this place anymore!!! I brought in an old car I was planning to sell that needed a few bits of maintenance I had been putting off, and Danielle got it squared away quickly. Also helped me avoid paying for things I didn't need, and when I called her up a few weeks later, she remembered the model and year and can answer questions about it off the top of her head. read more

Absolutely amazing experience talking with them on the phone they're kind honest and they tell it like it is they're accommodating and they are wonderful to deal with they say what they're going to do and do what they have said I would highly recommend this family run business because of the way they tell people the truth even if it cost them a few dollars of not getting new business they're honest and you can't be honest in today's world ever I'd highly recommend them as being incredibly nice ethical and really concerned about taking care of the customers you couldn't go wrong by taking your car here for anything that it needs!! read more

High quality service at a great price, very communicative and responsive throughout the repair process. Exceeded my expectations for how quickly my car was finished. Highly recommend. read more

Small mom and pop garage. Great ala carte service. Tire repair done right with customers in mind.

I rarely have good interactions with car shops but did with these guys! They explain everything being done to the car and why. A nice treat to find honest businesses like these. read more

Continue to be a very satisfied customer. Tom Carey and Danielle are great at helping my cars get back on the road as quickly as possible. They try to keep expenses down and will help you decide about whether to keep your car given it's problems versus moving on. I trust them. They are also kind and are willing to drive me home if the repair will take a while to do. I won't take my car any place else and neither should you!!! read more

Great service, family friendly, and efficient! Came here Friday 2/14/14 after I blew out my tire on a freezing day with my two young daughters right at lunch time Tom took care of us within the day with new tires and a realignment all by 4pm! This was invaluable for a mom with small kids! If you live close they can drive you home and pick you up! This is my family's third time coming here since we moved here 1.5 years ago and we have nothing but good things to say about Center Heights. Many friends have recommended Tom and Center Heights and I am so glad that we listened to them! read more

Absolutely the fairest, cleanest and BEST place in the entire Cleveland metro area you could take your vehicle for repair! I recommend them to all my friends and family. I used to bring my Volvo, and now I bring my Audi to Tom at Center Hts Service for any issues and repair/maintenance. I will never go back to the dealer again. Tom Carey, is a man of conviction and a stellar owner of high integrity and professionalism. He and his team provide friendly, honest and very fair counsel/input and are incredibly helpful and kind. He gets the job done right and quickly. As well, don't go anywhere but here to get tires as well, this is the best deal around. He also offers a discount gas club card to patrons which is a nice perk too. I highly recommend! Thanks so much guys! read more

Recently I found a nail in my tire. I could still drive on it, but I knew that I had to get it fixed. I asked two different garages to fix it and both said, "No way, you need to buy a new tire." Convinced I needed a new tire, I call the place where I purchased by current tires (Center Heights Service) and asked them for a quote. They said they could fix my issue, bring the car in. I told them they that is highly unlikely since two other places said it is not repairable. They insisted I bring it in, so I did. Sure enough, they fixed it. No new tire required. The service was prompt and friendly. I would definitely go back for any type of car repair, especially tires! read more

Yelp guided me here and it was a great decision. I came for a leak in one my tires. I called 30 min before and near the end of the day and the gentleman I spoke with (I think he's the owner) was super nice and was able to see me. They checked out the tire, sealed it, and checked out and did something (i forgot) to all my tires. The whole thing probably took less than 30 min and under $30! Customer service is fantastic here! It's rare that I have such a pleasant experience at an auto shop that would motivate me to write a review but this place deserves it. My friend went to a place down the street for the same thing and was charged more. Great value! Great service! HIGHLY recommend. read more

My mom came here for an e-check and said she was in and out in no time and that Danielle and Mr. Secret/not-Bradley were very friendly.

I am new to Cleveland and had been a little anxious about finding an honest mechanic. This is the kind of place that makes a customer for life in less than 5 minutes. I came here for a second opinion due to a recommendation by a friend of a friend. The first repair shop quoted $450. The staff immediately makes you feel like family. The place is comfortable, well decorated, and has a free coffee bar for you to sit back and relax while your ride is repaired. Adding to that, my repair quote was more than half off my first quote. ($215). I seriously feel like I'm the guy who found the secret oasis on the beach that no one else knows about. Great people and service... I feel really fortunate to have stumbled in here. read more

Prompt, honest and expert-level service, insurance on repairs, friendly employees, personal attention, fair prices. . .Center Heights Service has all the things that make an auto shop phenomenal, but it also has something more: you immediately feel like family. Tom consistently goes above and beyond to take care of his customers and their vehicles. He and his staff have helped me out in a pinch numerous times when my car has broken down or needed assistance. They are always willing to drive a customer home when a repair will take a long time, although I never mind hanging out in their waiting area: it's really homey and comfortable and there are candy bars and coffee. : ) My entire family are customers for life. I highly, highly recommend Center Heights Service for any automotive need. You won't regret it. read more

The team at Center Heights has exceeded my expectations based on customer service, professionalism, reasonable pricing, and overall care.

UPDATE: yesterday I had new ceramic front pads installed, and today the shop emailed me to find out how they were doing. This shop is absolutely unique, I am not aware of any other place email the customer to follow up on the job done. I am hooked on this place and highly recommend. read more

I found Center Heights on a list of repair shops here on Yelp. It is listed as one of the top ten in the area. I read the high praise given and knew that this was the place to go. I have an old car, and there was a lot wrong with it. Danielle the manager said that they could take my car in right away. She was very courteous, and professional. The owner is very helpful as well. They were honest and got the work done right! I could write a whole page on my positive experience. This is the place to take your car. This was the best auto shop experience I have ever had. read more

Have been getting my auto service here for more than 40 years. At the that time Tom worked here and as a mechanic. He purchase the business in 1982. He and his professional crew have provided the same great service consistently ever since. Tom's personal attention to his customers is his trade mark for excellence. read more

Got my tires changed here a while back. Friendly, quick service and their prices are competitive. They don't seem like the type of people that will try to rip you off. read more

Customer service like Center Heights is a dying breed. These folks not only ACTUALLY know what they're talking about, they're also polite, expeditious and will go the extra mile (no pun intended) to make their customers happy. They went beyond for me and I'm a customer for life. read more

My first time here. Very fast service for what I needed and pleasant staff. Staffed by owners who are highly experienced. I was pleasantly surprised by the lower than expected cost. I'll use them again and will recommend them to friends. read more

Great service! Tom and his team have been great at identifying and fixing the issues with my Pontiac Vibe (Toyota Marrix). He made sure I could take advantage of any rebates on tires, took care of an exhaust issue, recently fixed the heater. All done within a few days and at very reasonable costs. I would highly recommend as the 41/41F bus stops right there and you can drop your car off early. Plus the gas club has saved me a ton. read more

I can't say enough good things about Center Heights Service! Today, my car started making a weird thumping sound around noon, and I was due to pick up my little granddaughter at camp at 4! The owner, Tom Carey, seeing how frantic I was, drove the car himself and put two mechanics on the repair so I could pick her up right on time!! They have always been honest, saved me money, and provide top notch service. I will never go anywhere else. read more

First time visitor to this place 10/31/18. Showed up at 7:30 opening time to see about having a simple wheel bearing replacement done. I explain to the lady at the counter that I already have the part and just need it installed. She says they can probably fit me in, and puts my vehicle information into the computer. Then quotes me a ridiculous price of $175 to do it. Now this is a job anyone can do. It's not difficult at all (and if you lack the specific tools required, Advance Auto will loan them to you for FREE). I've done it myself on this vehicle twice in the last 5 years. It took an hour to complete the job, and I don't have a lift or any pneumatic equipment to assist me. So when I questioned her why so much for a simple job that shouldn't take more than an hour she got snotty with me and told me in a rude tone that the computer says it will take an hour and a half. I mentioned that I can do this myself in an hour, and she doubles-down by even more rudely replying "well, I guess you can go do it yourself." That is an exact quote. So here are my first-impression takeaways of this repair shop: Almost $90/hr (more, if you factor in taxes on the final bill) is not exactly what I'd call "low cost," and padding the time to do a job is not what I'd call a reputable practice. Combine those two items with the unbelievable rude lady at the counter (possibly one of the owners?), and I will NEVER, EVER consider using this shop again. My office is just a mile away, so I thought it would be a great place to take my vehicle for repairs while I'm working. Forget it. These reviews gushing over low cost and friendly service are misleading at best. One star from me is only because I can't give less. read more

This is the best auto repair shop in the area! Always take great care of me and explain everything going on with my car in detail. Have been here for multiple oil changes and wouldn't go anywhere else. Nice staff and fast service. read more

I give this place 5 stars but would give them 100 if it was available!!!! I was in desperate need of a good, honest, caring mechanic and I'm elated to report I found one! My car was making an awful "clanking" noise and I knew it was going to e expensive when I found Center Heights Service I called and Tom the owner, was very friendly and said bring it in!!! When he took me back to show me it was tie-rods on both sides.. I held my breath thinking this is going to break me!! Much to my surprise it was 3 times cheaper then I had been given in the past! I was so thankful for their kindness and integrity. He stated that he was fair, and honest as if we were his own family! Honestly I feel that way!! I would recommend this place TO ANYONE !! Hands down an answered prayer in a day an age where everyone is trying to take you to the bank!! Thank you Tom and the entire team at Center Heights Service !!! read more

I was visiting from Chicago, and was starting my return drive. The front passenger tire was making noises, and I wanted to get my van checked out before hitting the highway. Tom got me right in, and did a safety check. I was back on the road in about 20 minutes, with peace of mind that everything was working properly. Thank you Tom! read more

I've been taking my cars to Center Heights for many years. The service is tops. Tom and his crew go the extra mile for customers.

Always a challenge finding a great mechanic in a new city. Tom Carey knows his stuff, and his staff is friendly and helpful. When I take my car in for service, I want to know what's wrong and hope to get a reasonable price to fix it. Center Heights Service is straightforward and honest and has built a great reputation because of that high level of no-nonsense service. Thanks Tom! read more

LADIES, If you know a thing or two about cars and are tired of all the other shops treating you like you don't know what you're talking about, THIS PLACE is for you. Caring, respectful, able to chat about exhaust manifolds and listen to your full and best description of what's going on with your car... Patient and understanding throughout the whole process. Heck, even if you don't know what's going on, I would trust this place every time. Thank you, guys. Job well done. I'm honored to write this review. read more

Tom Carey and staff at Center Heights Service -- kind, considerate, knowledgable, and capable! I give this auto service a 10+! Not long ago, I had my car towed into Center Heights Service with serious engine trouble. Tom was right, the engine was blown. He was kind enough to allow me to park my vehicle on his property overnight until I could arrange for a towing service. That was huge! Thanx, Tom, for being so helpful. I feel like I made a friend! read more

The only place I'll take my car! Charming shop. Friendly owner. Honest service. Always great local characters coming in and out.