Customer service and their lack of tire inventory has cost me $$ and being hostage to a one tire purchase and installation when i was promised 2 Yokohama tires. And they only had one and couldn't order the matching tire. They should have taken the one tire off after finding out they didn't have the tire and I could have purchased a different set !! Wow right !! Why would they not offer that option. Now I'm dealing with Monro CSR with no luck as of yet read more

Tire Choice Auto Service Centers - A 2022 tire. That I was sold - Tires Near Me - Eureka, Missouri

We had a flat tire on Christmas Eve on our way to St Louis MO. Our Car was towed to this location. We felt very comfortable leaving our car there. Building was well lighted and very clean! we flew to VA the next morning. We were told by the tow company they would contact us on Tuesday. We were called Tuesday AM and tires were ordered! Their service was wonderful we were kept informed and they let us know when the car was done. We ordered two tires and had a complete report done on the car. It was picked up by my son on Saturday! Can't say enough.. great job! read more

After I picked up my college age daughter from this business she disclosed one of the two mechanics who talked to her about her car spoke sexually inappropriate with her. Don't trust this company with your card or leave your daughters alone with their employees. read more

I wish I had the choice of Zero stars. I stopped to ask how much to remove locking lug-nuts, as I had a lost key. I was told 4 hours of labor, maybe a wheel or all 4, and at least $450. I stopped by Autozone, and 5 minutes and $12 later the problem was fixed. I'm all about profit but robbery is what you will get there. Crooks! read more

These guys are always great and try there best to get you back on the road ASAP! Do not listen to the negative post, it's hard to please idiots! I continuously come to this place whenever I need anything! read more

Called to tell them my wife's car needed the front brakes done. She took it in and they barraged her with a list of things that "needed" to be done and confused her. She called me to tell me they were doing the front brakes and rotors for $400... well above what it should have been. I called them and they told me they were flushing the front brakes as well and gave me the general run around in the price. When we finally got the invoice back they had done the flushing for free but still charged us over $400 just for the brakes and rotors. They had the parts listed as $107 for just the front brakes, which is $50-$70 more than it should be. This place will take advantage of you if they think they can. I'd stay away. read more

WOULD GIVE 10 STARS!!!! My daughter and I called to ask if anyone could check and fill our cars' tires before we headed out on a road trip. Rick Bon Durant said, "Sure! Just bring your cars by." Rick not only checked and filled all of our tires, but he offered to give our cars a once-over to make sure they were road trip ready. He topped off all of our washer fluid reservoirs, gave my daughter a tire gauge, taught her about the importance of regular air pressure checks and fluid checks, and quickly fixed a loose headlight connection - ALL FOR FREE AND WITHOUT OUR ASKING HIM TO DO ANY OF IT. He was so gracious and patient and thorough - all just to make sure a mother and daughter were safe while driving an eight-hour road trip. Thank you, Rick! read more

Tire Choice Auto Service Centers - Tires Near Me - Eureka, Missouri

We HAD been going to this store for a couple of years but when we took our car in for service, I had called first and been quoted the power steering flush/fill and had an oil change coupon. They told me to return in an hour, I came back in an hour, still not done. Forty-five minutes later they gave me the bill, I told them it was not correct that they $150 charge had been quoted to me for $90 and the manager said, Oh yeah, I spoke to you. Immediately reduced the amount to $90 and then added a $15 service charge to the flush for "non-itemized services". He doubled the oil charge and said they could not combine the discount services. We will not be back. read more

These guys were fast and did a great job, friendly staff, too. Four stars only because I thought the repair was a little more than it should have been. read more

Nick at Auto Tire was super friendly and honest. Would definitely recommend this place for your car repairs/maintenance.

These guys were true heroes! I was traveling from Chicago to LA when my car ran over a nail on the interstate and my tire went flat. I was able to exit at Eureka and find them online and drive the car to the location where they thankfully had a MINI tire available (not always the case since it's a custom tire). They were super helpful and changed out the tire in record time. They also performed a courtesy inspection on the car which gave me additional peace of mind for the rest of my journey. I'm happy to say that I made it safely to my destination and wanted to make sure to thank these guys for all of their help! read more

Called on a Friday to ask if they had specific tires. They didn't but the guy said they would order them and they would be in on Monday. Came in on Tuesday to have it done and they hadn't ordered the tires. They assured me they'd get them that afternoon so we made an appointment for the next day. The next morning I came in and they said they'd get on it asap. Came back 2 hours later to find my car up on the rack, with the old tires off and they STILL didn't have the new tires to put on the car. DO NOT do business here!! read more

This place is filthy!!!!! I just moved out to the areIf you are going to use their services make sure to have someone pick you up and bring you back or walk up to JPs for a cold drink. The waiting room floor is covered in ants. I advised them and the gentleman just shrugged his shoulders. Gross! They are Super slow and not customer friendly. read more

My daughter went there for an emergency when her tire blew out. They gave her an entire list of things that needed to be done to her car, including having a front end alignment that had just been done 2 weeks earlier. They told her she needed new brakes, needed to have the brakes flushed, etc., all things that didn't need to be done. I find it horrible that people take advantage of people who don't know a lot about cars. Luckily, she got in touch with her father who told her not to do any of that stuff. I'm not sure how the tires compare to other places. We could have checked that out if it hadn't been an emergency. But, I will never recommend this Auto Tire Center because of the way they tried to bilk my daughter with unnecessary services. read more

I would have given them a zero except that they did actually answer the phone. I called to get a price on some tires for one of my vehicles and the person that answered the phone sounded like he was brain dead and that the manager was to busy to take the call for pricing. WHAT in the world no one there except for managment allowed to give prices out? Or even a ball park figure? Sorry they could have made a few bucks but they lost out. After reading the other reviews this place can go belly up in Eureka Mo. read more

I have been to Auto Tire for a repetitive leak, new tires, tire rotations. Each experience has been excellent! They are efficient and honest! Great place! read more

Just had my tires replaced on my truck at the Eureka location, but while replacing the rear tire one of the technicians broke off my mud flap. To add insult to injury they didn't even inform me of the damage. I will not be returning to auto tire Eureka. read more

We have been going to this location for the past 5 years and it has gone down hill quick. Last week we had one of our vehicles there for an oil change which we had an appointment for. They never called us to say it was done. We finally called later in the day and they said it was finished. When we got there it was still being worked on and they did not have time to do the tire rotation. We then gave them one more chance and took our other car there yesterday for an oil change that we had an appointment for. They told us it would take longer than expected. We got our car back and it was filthy. The steering wheel, door and dashboard were black. We will not be going back! read more

Professional and honest! I came in with a tire rapidly leaking air, and not only did they fix it very quickly, but they also were honest and did not try to cheat me by saying I needed something more than a new valve. Great experience! read more

DON'T GET INSPECTIONS HERE!!! They have tried more then once on more then one Vehicle to tell me they need thousands in repairs. Took them to a near by tire only place and they couldn't find any of the problems. Out Rages!!! read more

This shop is a complete scam. Not only did I spend close to 1,000.00 dollars on four tires, after one year the tires were bald , ready to blow and obviously faulty, not only did they NOT stand up for their product they tried to sell me MORE faulty tires supposedly at "their cost". They also went so far as to argue that the problem was mine for "lack of maintenance" and simply passed the buck from one associate to the next in order to NOT help me with my problem. SAD! I would never recommend them or their work. their ethics in business are beyond comment it is sooo bad! After telling other people of the problems I was having and saying I honestly have a faulty product, multiple folks said, "oh, I wish I knew you went there, I would have told you NOT TO!" read more

I called about new tires 235/60R17. I was given a price quote $150.00 over the price listed on the internet at autotire.com. He told me the internet was indeed correct. However when my wife went to pay the price was back up. She had kids with her and paid. We went back later to complain and he gave us $30.00 because we had a $30.00 off coupon. Didn't matter we already paid $150.00 over the posted internet price. Also he kept saying he had to talk to the manager but the manager was never around for 2 days. What can I say, I've been swindled. Won't happen again. read more

On Sunday, 05-19-13, I went to the Autotire in Eureka, Mo. store ID #942, 85 Hilltop Village Center Dr, Eureka, MO 63025, and requested the AC Tune Up service for my 2000 Plymoth Neon. While waiting the manager had a long conversation with me about her personal life, including the history of her cheating Husband with the Wife of her married friend, and how now she is dating an Italian that she met on Match.com. I didn't want to be rude and tell her I was not interested, so I stood patiently and listened to her. Then a previous customer came in and complained about the extremely poor service that they had received, and how that Store Manager had been rude to his Wife. I waited and waited and eventually after 2-3 hours later they came and told me my car was finished. Then they informed me that it was still not blowing out any cold air. They recharged my compressor and ran die through the system to check for leaks, but found none. They said that the air might kick in while I drove home or tomorrow or whenever they didn't know. To which I replied sarcastically, so should I wait to pay until it comes on. They laughed and said no but if it doesn't come on I could come back for a diagnostic check and the manager said she would not charge me for it. So the following day Monday, 05-20-13 I returned to the Eureka, Mo. Autotire Store ID# 942and had the diagnostics checked after waiting another 3 hours they had come to the conclusion that I had a bad compressor and it was beyond their abilities to fix. I then took my car down the street to a different shop for a second opinion. The opinion of the other mechanics was that any AC Certified Tech. would have tested my compressor first before filling it. They also checked the amount of pressure to my system to the factory specification listed on the inside of my hood, and then informed me that my compressor had been way over charged. The factory recommended pressure is.76 and their gauges were reading 1 almost 2 in the red zone. They then recommended that I return to Autotire with this information and request a refund of my $150. So I returned to Autotire and calmly requested a refund, explaining why I felt one was due. They asked to see my receipt I handed it over and the Manager pulled out a red pen and started righting notes on it. That I only requested an AC Recharge, but I was specifically charged for the AC Tune Up Service. Which I believe should first be performed with checking the AC compressor to even find if it is even operational. I was refused a refund, the store manager and I got into a yelling contest, me saying that I paid them to do a job that they did not do, them saying I didn't know what I was talking about and I wouldn't get a refund. I drove away in my non-air conditioned car yelling out the window, repeatedly asking the same question over and over again "Have You Ever Had A Satisfied Customer?" read more

0 stars if I could,my car was in for service getting new tires put on. When I received my car back I noticed the underside of my driver door was completely caved up with 3 large gashes. When I brought it to their attention the manager was very rude and told me they did not do the damage (which I know they did) the damage was more ham likely caused by the lift. After calling for days to cooperate my call was finally returned and I was told they filed paperwork to get this looked into. 2 weeks later and I have not received a phone call. I will never do business with auto tire for as long as I live, and I will never recommend them to anyone. This is one of the most shay shops around. BEWARE of this shop. read more

had an appointment for an oil change and fix small hole in tire. I got there 15 minutes early. I was there for approx. 2 hours!! UNBELIVEABLE! Kept being told different things as to what was taking so long. First was told usually it takes them approx. 1 hour at least for an oil change. When I said "That's odd, when I can take it pretty much ANYwhere else and it's only 15-20 min for an oil change", then they said it was taking longer for the small hole to be repaired. Then I was told "it takes a while for alignment and balance". Then when finally done, they "graciously" said they didn't charge me for the hole repair. Well I hope NOT since I bought the tires there and they are supposed to have FREE LIFETIME repairs!!! That's the ONLY reason I went there for the oil change as well....NEVER again!! read more

7/20/16 I was on my way to a seminar when my low pressure tire light came on. I happened upon Autotire in Eureka. From the time I came in with my tire problem until I left the service I received was excellent. Unfortunately I could not wait until the afternoon to get all the tires replaced. They put on my spare and made sure it was safe to drive on. They did not charge me anything for this service! I was simply amazed by that. The technician said they are here to help when customers need it. I could not have asked for a better place to come to with my car problem. I recommend them highly!! Thanks guys for all your help that day, I was frustrated, but you made it alot easier for me! read more

I went to the Eureka, MO Autotire on 9-23 and was refused service. I got to the location at around 6:45pm and the store closed at 7. It took 5 minutes for someone to come from the service area to the showroom. I brough my tire up because there was a nail in it and needed it repaired. I was told that they could not fix my tire before they closed. I was EXTREMELY UPSET to say the least. I told them thank you and that I would not be back. I was so upset that I walked back in, waited for the gentleman to get off the phone and asked how long they needed to fix my tire. They said it would take 20-25 minutes. I said, "So, I got here before you close, yet you are denying me service? I have a nail in my tire and you are not going to fix it?" I had to drive a half hour home with my 2 year old daughter and had to get my tire repaired. Luckily, there was a O'Reillys down the street where I was able to buy a tire repair kit and my dad installed it for me. I will NEVER dirty another AutoTire's doorstep and will make sure that nobody else will either. You are not even worthy of one star! read more