Take 5 Oil Change #771 - Extremely Disappointing Experience…read more On 3/7/24, I visited Take 5 Oil Change #771 at 100 Nannie Ln, Palestine, TX for a routine oil change. While there, the team suggested a radiator flush at half off their normal price. Trusting their recommendation, I agreed. Unfortunately, that decision ended up costing me much more. After the radiator flush, my truck's coolant sensor was damaged due to improper draining and underfilling of the coolant. This led to an air pocket in the system, which caused my truck to overheat and left me stranded. I had to have it towed to the GMC dealership for repairs. Despite a full diagnostic report clearly stating the overheating was a direct result of Take 5's service, I spent over a month going back and forth with the local facility, corporate customer service in North Carolina, and their claims handler, Fleet Services. In the end, they denied any responsibility. While the staff at the Palestine location have always been friendly--and I've gone there for years for oil changes--it's clear now that they are woefully undertrained when it comes to anything beyond basic service. Even worse, the company as a whole refuses to stand behind their work or take accountability when mistakes are made. Based on this experience, I wouldn't recommend Take 5 Oil Change to anyone--no matter how convenient they may seem. A friendly smile doesn't make up for poor workmanship and a complete lack of responsibility.

every since i moved to palestine a couple of years ago i have used take 5 in palestine tx next to…read morestarbucks..i have 4 vehichles so i go there quiet often..never a problem until last week..pulled up to an empty bay..there was 1 car in the other bay an that was it..seen several employees standing around..one employee came out and told me to move out of the empty lane and pull in behind the car that was there already inside..wasnt quiet sure they didnt motion me to come into the empty bay ...i moved my car overin behind the other car an began to sit there..after awhile i got tired of waiting and backed out..the employees seen me backing out and got excited that i was leaving..it only takes 1 time to leave a bad taste in your mouth..

Lousy experience. Lousy customer service. I've never seen a more mismanaged service department…read more Slowest employee I've ever seen. The first time in 25 years I have gotten tires at Walmart and it will surely be the last. 2 1/2 hours to mount 1 set of tires by an employee who doesn't care about his job performance. one star is too high.

I had to go back 3 times for the same issue…read more Going forward I will go to a tire shop like discount for serving my vehicle. I just found out they are an installer for Tire Rack, that is a plus. Good prices and knowledgeable staff.

Had trip planned on Saturday, a young man came from Trejos Tires to fix flat in my garage, it was…read moresos. He did a high quality job at a discount price. I am so grateful for this company.

These folks were at our location in 15 minutes from our call. We had a flat on our RV and they…read moretook it off. Put on the spare and ushered us to their business location where they quickly repaired our tire that had a messed up valve stem. I'd highly recommend Trejos . Very professional and courteous employees. Excellent!

I have used the Pit Stop for many years. I prefer to bring my own oil and get charged for the…read moreservice minus the standard oil cost. My last visit I am credited $4.00 for my oil and charged almost $50.00. Getting them to change my oil is a convenience and not a need. I do my best to make use of businesses in the Athens area as long as the company treats me fair even if the cost is a bit more. Fair is fair, I don't want more than I paid for and shouldn't be charged for more than I received.

They do a great job with quick & efficient oil changes. They also send text alerts (along with…read morecoupons) about the next time for an oil change. They would also do other car diagnostics (air filter, tire stuff, fluids) & state inspections. I like to leave the car there & walk to some place nearby for a drink or something. It's just a block or 2 over from Calloways (local coffee shop). Prices are also decent. Fun side-story: I have a seatbelt cover in the drivers seat that looks like a stuffed animal version of Donatello (from "Teenage Mutant Ninja Turtles", the purple one). It's a great conversation-starter with one of the guys who works there. So I get to have my car maintenance done, as well as get to "talk Turtles" with someone while there!

My daughter had a flat but they didn't have the size tire needed. We had a spare but couldn't get…read morethe lug nuts off. Thankfully they were able to remove them. They saved our day!

Great service done well. Hardly any wait time. Really fair price. I would recommend them for oil…read morechange and auto detail service.

if you have a nice car, these guys are absolutely the best. If you're in Crockett, don't go…read moreanywhere else. These guys are thorough and they know how to get the job done. Love this company.

Pleasure doing business with them. Will use them again…read more Replaced my headlights and brakes.

Great service, had a flat, took it in and they repaired it and put the spare back in about 10…read moreminutes and only charge me $20.

From the owner: Eddie's Autobody & Tire proudly serves the local Fairfield, TX area. We understand that getting…read moreyour car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair.