Where do I begin and can I even attempt to be concise? Alright--I'll try my best here. I lost my brakes while driving home at 1 AM from work the other night. Well, I didn't lose them, but they went kaput all of a sudden. Sure, I had warnings, but having no knowledge about what they sound like days before, and thinking they were just wet from the rain and going through puddles, I kept driving till I couldn't anymore. It was a scary experience, y'all! The next morning, I called several shops in the area. I was hesitant because I've been burnt badly!! I almost didn't call them because like many, I was under the impression that they were a tire store. But I soon found out that the "plus" stood for full services. Tires Plus Sawgrass not only beat everyone's estimate, but they gave me a same-day appointment which others would not do. Now, before you assume they were dead--they weren't! They were fully staffed and the customers flowed all day into the evening! Everyone I encountered (and observed) are professional and most of all, genuinely caring and willing to go the extra mile, pun intended, to help their customers get quality service at the lowest competitive cost. They also offer a drive now, pay later option for your auto service and tires through their Tires Plus Credit Card and the Tires Plus Mastercard which I completed digitally and took less than three minutes. Having been a victim of fraud, I also felt peace of mind that my personal data was kept entirely confidential--between me and the company only. Oh, and props to Gus, the Service Manager, for being exceptional! read more

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DO NOT GO HERE!! I came into Tires Plus in Plantation because I had a nail in my tire and simply wanted it repaired. I was told it could not be fixed and was pressured into buying a brand new tire for $305. Thankfully, I had sent a photo to my husband, who told me there was no reason it couldn't be patched and asked me to bring the tire home. Sure enough, I took the SAME tire (only 4 months old!) to another shop, and they repaired it for $12. The nail had barely gone through -- it was absolutely fixable. I feel completely misled and taken advantage of. This is a deceptive and unethical business practice. I essentially paid $305 for something I didn't need. To make matters worse, when I called to speak with a manager, I was told they weren't available and no contact information could be provided. Very disappointing experience. I would not trust this location. read more

Immediate assistance from Chad upon entry. Assisted me with a great quote for new tires and oil change. Their price is in the top two best for the immediate area. Nice waiting room with a big screen television right in front not tucked away in the back like other tire shops. read more

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They helped with my modified Honda Civic Type R. Had terrible flat and they were able to get my wheel and tire off without damaging my car. Unlike a terrible experience I had across the street at pep boys .! read more

Tires Plus - They helped with my modified Honda Civic Type R. - Tires Near Me - Sunrise, Florida

This is the absolute biggest scam in the automotive business. Really i cant believe anyone still gets work done there. They not only rip people off, their employees steal, iots a fact, there are tons of cases posted online saying items were missing after they had service done. I moved to Pines and tried their business because i needed oil change and the crooks damaged my vehicle and then refused to pay for it. Whats worse i had item missing too when i picked up vehicle. I didnt even care about the missing item, if you need to steal something of such low value, you need it more than I, but I was truly shicked when they damaged a $200 part during oil change and then tried to cover it up. The people that work at the Pembroke Pines location are truly the lowest form of human beings on earth. Dishonest, crooked theives and complete incompetence and laziness. I am actually shocked they are still in business and the govt has not shut them down by now. I wouldnt go to them if service was free. Thats how bad they treat customers! You know a business is bad if customers refuse to return even when free service is offered. I truly believe that the people that work there are the reason hell exists because they certainly will not get into heaven scamming and stealing from customers year after year! read more

After several frustrating months of trying to get my screeching brakes fixed at this Tires Plus location, I called corporate multiple times over several weeks. After escalating my issue four times, I finally received a call back from the district manager. Unfortunately, this came far too late and did little to resolve my dissatisfaction. The district manager didn't even follow up to see how the solution had gone and showed little care or interest in the first place. I was eventually told by the local store that they would replace the parts with OEM parts. However, when I called to confirm, the General Manager (GM) was rude and dismissive, telling me, "With all due respect, you need to call back on Wednesday and speak with Chadwick." Chadwick genuinely tries to help, but the GM's attitude ruins the experience. I've witnessed the GM dismissing other customers in-store and now experienced it myself over the phone. When I finally reached Chadwick, he informed me that the GM had instructed him to refund my money and not work on my vehicle any longer, despite their earlier promise to use OEM parts. The GM here prioritizes profits over customer satisfaction. I strongly advise against using this Tires Plus location. I am closing my Tires Plus credit card and will return to the dealership for my automotive needs. This Tires Plus can't handle even the most basic repairs. read more

Long time customer- made 1 visit and s/w mgr who promised call back. Called Mgr 4x and never recd call back . Never returning to Tires Plus.

So, this is a nice store but sometimes they have stupid answers and do not cater to cars that are a bit older. Most cars built before 2014 require grease/lube for the suspension. This is usually done when an oil change is done. Also they need to have dye available at all times for leak testing and working AC and Smoke test machines available at all times. This is basic. This shop does not have a working grease gun and it has been that way for quite some time! AND often they are lacking basic diagnostic supplies. I have seen managers come and go at this shop and NOW with a new manager in place I only hope they get their act together. A grease gun, dye for an Engine block test and dye for a AC leak test are basic tools that every shup must have available as an example. PLEASE ORDER WHAT YOU NEED TO ORDER TO SERVICE ALL CARS NOT JUST NEWER ONES! read more

I schedule an appointment to get 4 new tires on 2/14/2025 @ tire plus sawgrass location for 2/17/2015. Pick out the tires online while scheduling the Appointment. Appointment is confirmed on 2/14/2025. On there Monday morning early only to find out the tires would not be avaliable until Tuesday or Wednesday of this week. Upon hearing the tires are not available today, I said I had made an appointment and it was confirmed. When I asked why the appointment was confirmed the service manager boldly States he did not confirm the appointment. ​He then preceeded to provide other more expensive options to the toyos i had picked out. Or suggested no name brands. Finally suggesting kumho which i guess were available but my truck would not be ready until 4pm. Good thing I made 8am appointment. Why confirm an appointment knowing the tires would not be available? Glad the service manager took no responsibility. I guess it is ok to inconvenience some one with a useless confirmation. Would be nice to get an honest answer so I can make other arrangements or make another choice. My choice was to leave extremely missed off for having my time wasted. Thank tire plus! read more

I took my car in with a known bent rim. I left it there to see what they would tell me. It turns out my car is fine nothing wrong. These guys dont care about the work they do. If mechanic would have done his due diligence, they would have noticed the bent rim and not sent me home with "your car is fine." Dont go here. You will regret it. read more

Tires Plus - This is the bent rim. If they would have "really done their due diligence, they would have seen this. - Tires Near Me - Sunrise, Florida

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Take better care of customers cars going on the lift. They was going to break a side skirt on my stock Camry TRD. I had to call it out, & it's Not even lowered. Then I bought 2 tires and go figure they didn't bolt my 5th Lug Nut on my rear passenger side wheel. Take better care of customers cars. Sad. read more

Gus and his team are amazing ! Best Tire Kingdom in south Florida. Great customer service. Happy to have the best service by this location !

Renel the Store manager was amazing, he pays close attention to his customers and has a great professional demeanor. while waiting he suggested I saved money using the tire plus card. It was helpful in giving me a discount on my tires and he also pointed out that an additional tire needed to be replaced while I was in the waiting area to ensure I had a safe vehicle to drive. I felt comfortable in my purchase decision and not pressured like many places a can make you feel. if you need to get your tires replaced Rebel is the man and this is definitely a great place to do business. Did I mention he also squeezed me in after they were no longer taking any cars that day because of the emergency I was experiencing! Thank you Renel and thank you Tire Plus read more

So I had my tires and wheels shipped here from tire rack ; since I think that is the best way to get a good deal . Customer service was great , and they installed and aligned tires on time ; and the end result was great . Commuter car has at least another 100k lol . Currently at 192k :) . Recommend this place for sure read more

Tires Plus - Tires Near Me - Sunrise, Florida

Horrible experience all from one single person Ranell -the manager. I was initially told the car would be ready at Noon. Then that turned to 4pm. Then that turned to 5pm. When I picked up my car the replace of the started was done but then I had another problem. The car was shaking significantly which was an entirely different problem and they won't be able to repair this until 1/1/2024. As if that wasn't enough --I was quoted $516 for the work and told that if I signed up for the credit card he would take $40 off the total bill. He took $40 off an entirely different number. He's math was foreign to me. Something so simple turned out to be a huge headache and very unpleasant. I would not recommend this place or at least not while Ranell is there. read more

Whatever you do if you do nothing else stay away from Tires Plus on Northwest Saint Lucie west boulevard in port saint lucie period!!! They are liars , scammers and all they care about is taking more money for the company to keep their jobs. They put my car in a lift for a simple oil change and sold me $1040 worth of nonsense period I was fool enough to buy their s*** run forest run period!!! Then they came out of the very end and tried to upsell me again, and again and, again that's all they do is upsell.!! My battery was just checked and prorated and brand new and they told me it was bad the customer next to me said they told me they said the same thing to them. I left there and my car has a foul smell after putting a new rotors and pads . I called and spoke to Kamara Supervisor And he would not answer my question directly about the odor it smelled like an electrical smell And ask me if it smelled like old socks and I said I've never smelled old socks.What the heck? and wanted me to bring my car back in. I am going to take my car to someone else because I think they're going to try to sell me some other service and tell me it's another body part of my Ford 20005 vehicle, I only have a 100,000 miles on my car just turned over. He told me that my tire was ready to fall off And then new brake pads and rotors cost me $1047. When I went in for a $39 oil change period they see a woman and they think that you don't know any better and honestly . I did not. My husband blew a gasket saying they saw you coming. Please stay away from these people stay away from this company stay away!!!!.Run Forest run.!!!!! This is. Not over....RUN... read more

Recently had the pleasure of having services done at the sawgrass location. This shop is always so nice and helpful. Have used this location for years since the original Nick, the second Nick now in Boca days and now Renel. Prices go up over the years but quality and value and the fact that a business stands behind its work brings customers back and has them as staying customers. On this day I had an oil change, the service was performed as well as them reviewing any current and future services I could anticipate. Highly recommended. On a side note, also a business I felt safe and not pressured going into alone as a woman. read more

I bought tire at the Flamingo Rd location, and 2 years later one tire went bald on the inside. They honored the warranty and I got a prorated discount to get the new tire on. One rep said it might take 1.5 to 2 hours to get it done, so at that point I needed to come back. The manager Renel said NO!!! He called in to the bay and got a mechanic to address is asap. Looked at me and said "30 minutes". Renel is the manager. He is EXTREMELY nice, but re really gets sh!t DONE!!!! read more

I went to get tires and an oil change at tires plus and Renell took care of me he was very nice till there was a problem. They broke one of the bolts that holds the tire. I spoke with Renell, and he called me a liar and said the person who did my brakes stripped the bolt and I said I haven't did brake for over 2 years ago and he called me a liar and said the brakes look new to him so I payed and left and now I'm writing review and contacting the bbb and attorney general this place will scam you and try to rip you off. stay away from this place or believe me they will rip you off and lie. read more

I'm here for the first time and with an 11:00 am appointment. It is now 1:38 PM and just began to do a simple oil change and tire rotation. What's the point of making the appointment to wait 2 1/2 hours until they start. Will have to find another location for next time. If this is with an oil change, they could take a week for a serious repair. read more

I was in there last week. With my Astro van! Chadwick, did a great job taking care of me right away. He wrote up my service proposal which included a new remanufactured alternator and replacing the battery on the warranty , right away and so far everything is running really well! read more

Horrible experience!!!!!! STAY AWAY FROM THIS PLACE!!!! July 18, 2020, 4 Continental tires we purchased from Tire plus Sunrise location. A road hazard protection was added to the purchase for $10,99 each tire a total of $43.96. At the time of tire replacement, nothing was mentioned to me about the hazard protection other than I would need it in the event of some mishaps. Feb 19, 2024, my front driver tire is not holding pressure, called Tire plus to schedule a service, only to be told that I will be charged for the service due to my hazard protection has expired after 3 years. I explained to the store manager that I was not told about a 3-year window and my tire have less than 8K miles since installation, my tire has a bulge on the outside wall and it keeps losing pressure, it should be covered under the original manufacturer 50K warranty. Furthermore, the 3 years window policy is not mentioned in my contract. He restated that there is nothing he can do for me and it didn't matter weather or not the policy is in writing, then he hung the phone and terminated the conversation. I contacted their corporate office to complain, only to be told the area manager will get back to me within 48 hours. As of today, 2024, at 4:00 PM, no one has made an effort to contact me to resolve my issue, and I am still unable to use my car due to the flat tire. It is absolutely wrong for a business to sell product with a hidden agenda only for the customer to be surprised when hazard protection is needed with their false sales pitch. The 3 years window not only should have been explained to me, but it must be listed on my written contract. I expect this outfit to honor the road hazard warranty and to repair and or replace my tire free of charge due to their negligent of not declaring their policy. Having my vehicle sitting in my driveway for 2 days with a flat tire is totally unacceptable. Their store manager poor and substandard attitude is not justifiable, and an apology should be in order. Still waiting for the area manager to call, this is the 3rd day and nothing. read more

Overpriced, and changed my appt for no reason. They got the job done but probably won't be back.

Terrible service!! Lied to my about an appointment schedule for an wheel alignment! Wasted my time! Would not recommend going here horribly service! read more

This place is the best, cheaper than Tire Kingdom and could get my tire the same day. Nick is who took care of me Great place and get customer service read more

Been a very loyal Tires Plus customer for years, but not anymore. My a/c stopped blowing cold. Went in and they could not find a Freon leak and refilled it along with dye for over $200 and told me to bring it back when it started blowing hot. Did as they said and they still could not find the leak. They refilled it and told me to bring it back the next day. Did so and after about 3 hours, they told me I would need a new evaporator and I would need to leave the car for a few days. Made arrangements and dropped the car off. Picked up the car on a Saturday, paid an almost $1400 bill, and went to leave only to discover that somehow my backup camera was malfunctioning (only blue screen showing on the dash) and they got what I thought was grease on my driver's seat. The mechanic admitted that he saw it malfunctioning but it came on eventually, yet failed to say anything. He tried at one point to "fix" the camera by banging on my rear hatch door! And it turns out the grease is actually mildew that has come up on both front seats now probably from blowing hit steamy air on them in a dark garage. They were supposed to call me the following week to follow up on the camera issue and never did. I called them a few times and was basically told they weren't doing anything. I called their corporate number and the area manager was supposed to call me within 2 business days. That never happened so I called back and the district manager was supposed to call me within 2 business days. Guess what?! That never happened so the regional manager was supposed to call me within 2 business days. Still waiting on that one too. In the interim, the repair failed and my a/c has been blowing steaming hot air again for the past 2 weeks to the point that it has now made me ill. Probably breathing in all that Freon was not a good thing either. I guess it's time to take legal action since there has never been a response on any level. I did get a phone number for the head of the Company. Voicemail message simply states this is the President. Leave a message. I did twice. Same results. After years of patronage on multiple vehicles, this is how they treat a customer. read more

I change my tire second time there and next day I found nail in my another tire.Also I realized after that they put my bold tire to driver side and moved used tire for himself! read more

The last time I was in for an oil change and tire rotation (tires bought at this location) someone lost the locking lug nut key. The store manager Nick fed me a line of bull about replacing the locking lun nuts and key and they would have to be ordered because they were out of stock. Well four weeks in a row I called Nick and was told four different lies about the replacements. Today I go in for an oil change and another tire rotation and Nick leaves the sales area once he figured out who I was. So Scott rights up the work order and asked me for the lug nut key and I tell him they lost it last time. They change the oil and I ask Scott three times are they going to be able to rotate the tires and I never could understand his answer. So no they didn't rotate the tires even though they added it to the receipt like it was completed. NEVER GO THERE! THESE GUYS ARE A RIP OFF!!! read more

The men who work here are amazing. Truly. Over the past couple years I have gone multiple times for various issues with my car, and every single time the staff here have gone above and beyond. Someone always greets me as I walk in, even if they can't help me right away, and they are always honest and upfront. I got a second estimate from another place for a big project, and it proved Tires Plus prices are reasonable and fair. I have had issues with dealerships, with Goodyear, with other shops, in the past... but I trust these guys. Thank you everyone there for keeping my old car running perfectly! read more

I do not recommend supporting this store location I was quoted $108 to change an out brake light bulb not a brake light assembly.... a brake light bulb. read more

This is a very good store! Actually this is one of the best Tires plus locations I have ever used and I use them all the time! Nick, the GM, does a great job at making sure everything gets done right! However, corporate needs to make some changes in operations and policy moving forward! First of all, the person in charge of operations needs to do a better job and staffing this store. #1 they need more desk help! #2 they need more qualified master Mechanics #3 There needs to be a corporate policy put in place that allows customer appointments to be put ahead of everybody else AND a qualified mechanic must do the repair work that is assigned to them by the GM- no questions asked! Tires plus, in general, is more expensive than almost any other corporate run store- for mechanical repairs anyway! I find them to be more expensive than the dealers in some cases for repairs- although they have the best prices for tires and related tire work like alignments! Their hourly rate for mechanical repairs is certainly higher than Pep Boys, Tuffy's and Sears as an example! If, as a corporation, Tires Plus wants to continue to charge these premium prices, they need to use premium parts ONLY- with lifetime warranty's on the parts and extended warranty's on the labor. At the very least there needs to be a corporate policy put in place for price matching on ALL repairs! read more

I've been a long time customer of this Tires Plus location. There is no better place. Any negative review posted by anyone about THIS Tires Plus is BS. Nick and Brian (I've also had a great interaction with John) know how to run their business and take care of their customers! Businesses in this industry struggle for people to trust them, not these guys. A big thanks once again to Nick and Brian for another unforgettable experience (no, that is not overstated)! Best, Trevor read more

I just visited this store the other day and had a nail in the tread of my tire. I wasn't sure how far it went in because my psi levels didn't change but one of the guys at the counter came outside and sprayed some soap water to see if I had air leaks first before bringing it in and helped to extract the nail out and check for any air leaks after the fact. I was good to go as the nail didn't puncture the tire. Great job! Very courteous and assessed the tire first. I was very pleased with the customer service. read more

The ABSOLUTE BEST STAFF IN SOUTH FLORIDA! Best shop ever! Consistent, honest, so kind, and funny ( which makes the wait so much better ) nick scott and John?! Are awesome!!!! Thanks y'all. Second time coming back and will continue too as long as I'm here in soflo read more

I've been coming to this Tires Plus location for about a year now. I've gotten new tires, oil changes, 3 year alignment deal, and GREAT service. These guys pull out all the stops on my vehicle and keep me cruising down the road. Their prices are fair, the staff are knowledgable, and my car runs great :) read more

I went here to get new tires and an alignment. The "man" at the front desk (who spent the entire time there telling another employee how great of a salesman he is) called me, "good girl!" (Yes like an f**king puppy) after he discovered I purchased an alignment package with a warranty. So beware to the women out there who are hoping to be treated like decent human beings, won't happen at this place. read more

The staff at Tires Plus Sunrise on Flamingo Road by Burger King is phenomenal!! Brian Dave Scott Jon Thomas and the guys are soooooooo AWESOME!! They were super busy yet still changed my tire unlike Pep Boys who refused to even have a mechanic just look at my tire!! Definitely recommend Tires Plus in Sunrise!! read more

Wuaooo I finally found a place where they gave me a unique attention and service. The seller Rafael Carrillo manages a professionalism and quality of service that make clients like me want to return. I recommend them, and I will continue to visit them and recommend them to my family and friends. Well, attention is important. Wuaooo al fin encontré un lugar en el cual me brindaron una atención y servicio único , El vendedor Rafael Carrillo maneja un profesionalismo y calidad de servicio que hacen que clientes como yo, quieran regresar. los recomiendo, y continuaré visitándolos y recomendándolos entre mis familiares y amigos. Pues la atención si es importante. read more

Have used Tires Plus on and off for a long time. Recent service included new tires and a coolant leak repair. The shop was fair on pricing however they used an aftermarket thermostat which triggered a check engine light. They stepped up to correct the problem at no charge. As with any service, know what you need, do your homework, get estimates from other reputable auto repair shops. They need to "pick up the pace" on the service times. I noticed lots of chit chat and smart phone use in the garage. There appears to be no sense of urgency from all of the mechanics. I'm certainly not a mechanic, however, I work in customer service and understand the concept of getting things done efficiently. read more

With 5 cars in our immediate family, it seems like we buy tires more often than milk! Over the decades I've had tires delivered from online discount mail order places, gone to the dealership when they had BIG tire sales, tried every corporate store and can say I'm consistently pleased and return to TiresPlus in Sunrise near Sawgrass Mall. My newest SUV needed replacement tires from the factory softies, it was time, 30K. Original (factory) tires are designed to wear out early and they were true to form. I did my usual due diligence and called the usual tire places (Sam's Club, Mavis, Tire Kingdom, Pep Boys, Walmart and 1 Mom and Pop tire store) Honestly prices are relatively similar at first glance. BUT it is always good to ask if there are any sales, promotions or discounts being offered after being given the initial price. Being semi-retired I have the time to call all these places and get full specs and info before making an $800 decision. As usual Tires Plus got my business and I was pleased, yet again. Service dude Scott was awesome. No B.S. No lies. No upselling me. No false promises as when it would be ready, and he made true on all his promises. The discount he offered on the phone (to get me into the store) he delivered on. After the new tires were installed the lug nut wheel lock key was replaced exactly where it came from (always wise to check BEFORE leaving the store that the wheel lock key is back in your possession.) I dropped my car off at 10:00 AM, was told it would take 90+ minutes, so I walked around the Mall came back in 90 minutes and car was waiting for me, ready to go. How often does that happen? I learned 30 years ago the importance of safe tires and not putting your family at risk driving on worn or near-bald tires. With the team of Scott & his co-workers at Tires Plus we are in good hands. I'm sure in the next 2-3 months one of my kids' cars will need (yet again) new tires and back to TiresPlus we go. My car rides great, I'm pleased with the performance, pricing, service and professionalism. read more