Long wait times, bad customer service, cheap aftermarket parts. My ignition broke and I called…read moreahead to see if they could fix it, they said yes, this was the beginning of my nightmare. It took 6 days and I had to call everyday to get any sort of updates, they rebroke the piece they fixed making it take even longer. They then gave me a crappy key that doesn't fit my doors, or key fob and now my key fob won't work so I'm locked out. They suggested I watch a YouTube video to fix it, if I could give 0 stars I would. Do not recommend!

Very special thanks to Zach. Exceptional service, thanks again for helping so very quickly.read more

I was stuck at 12am in the middle of an intersection at the end of a winter storm and Kieth came…read morequick and ready. He towed my car to my home. very very good experience

Worst experience of my life. I would not hire them to do anything. Bought a used excursion from…read morehim and he lied. I asked if it was a salvage vehicle and he said no and showed me a clean title. Turns out vehicle is salvaged and title is no good. Called him back and he told me too bad so sad and hung up on me. Contacted police and they said it is a civil matter. In process now of sueing... don't walk, run from this business!

I've been here multiple times for routine service and have had 0 issues. The staff are friendly and…read moreprofessional, and get it done pretty quick. Thank you!!

Wells Automotive knew what was wrong with my wife's car,but, didn't fix it. They strung her along…read moreand fixed everything EXCEPT the issue. Just took her money for months. She told them she was going on a cross country trip for a funeral...she broke down halfway. It was a spark plug. If wells had given her a tune up, Or cared, She would be fine right now. But, no. She missed an important family function because the greedy liars at Wells lied to her and cheated us. It is my wish that all the people at Wells Automotive have terrible mishaps and profound angst like they have done to us. Thousands and thousands they took from my family! Avoid Wells at all costs.

I had my Lexus GX tires replaced from this place. Team there is very professional and I was able to…read moreget good deal as well. I would highly recommend this business for new and used tires. They also do Maryland state inspection as well.

Excellent and prompt service, every time I go! The owner is extremely friendly and helpful.read more

Blew out my tire, but I was fortunate to be close to Gillette. Tire was beyond saving, but they…read morewere able to pop on my spare while they got the tire I needed. Very reasonably priced. I will come back for future needs

Management.. The owner is a good business man..There was…read moresome confusion where I was wrong and he made everything right.. Plus the staff knew there stuff..good place to go for your tire problems..

The staff @ K&K took good care of me & they are easy to deal with not to mention reasonable.read more

Horrible service I asked the store owner (Bill) a few questions and he acted like it was a problem…read morethat I was asking questions. I bought four new tires and not even two days later one of them went flat come to find out it was a used tire. I then asked for a refund and they refused

On 11/12. Sold me a tire that went flat the next morning. They will not give your money back. Said…read morethey will fix but what can I do with another tire.

I drove from the eastern shore to Gore to have the 37 inch tires balanced on my Jeep because nobody…read moreelse was capable of doing it right. They took great care of me and did it quickly. I highly recommend this shop.

Customer reps were outstanding .. I'm just confused as to why my car is running much worst after a…read morerecent oil change

service is horrible and the employees are racist . I was called all types of racist slurs from…read moreblack beech , monkey , go back to where u came from . I was slandered about my sexuality and all . simply because the employees would not let me out of the parking lot . I was calm the entire time only asking nicely to be let out of the parking lot . Please do not use their services as the owner is well aware and does not care. I'm so hurt I can't even continue my day with ease . I'm going to the doctors offices and I will be talking to my lawyer as well !!