Customer service was really good. They have what I need. The lady was very professional. I had to…read moreexchange my Knee brace for a different size, and I did not have any problems. She was very nice to me.

Good job for taking care of my New scooter and fix my bumper correctly. Didn't force to get what…read moreever they have on the store. He know that I wanted.

I sent this note to the owners due to I don't feel they put forth any great effort to understand…read morewhat I was needing to resolve my issue. The answers were swift and pretty much uncaring in a way. I was a little disappointed at the service and response I received when I called in and wanted to return the pads that I ordered. I explained I would not need them and was told at first you were not taking anything back due to the Covid 19 and as I continued to talk the young lady finally decided to check with her supervisor and came back with the only way to get them returned was to pay for the cost of the return shipping (not sure if it would have been the 15.00 to send them). I have ordered from you for awhile and to not even be offered a courtesy return since we do purchase a nice amount was rather disappointing. I will not be making anymore purchases and would not recommend this company to any of my friends. Customer retention and extending a better hand at handling this issue would have been a much better way to do business.

They have such a huge selection of everything you're looking for. Their prices are very fair. Last…read moreyear I needed to purchase a shower bench for my elderly mother. I went onto their website and purchased it. Within hours I drove to their warehouse and picked it up. It's still in great condition. This year I needed a couple more aids for mom and they were my first option to go to. They really do sell quality items.

I had an amazing experience I would like to tell you all about ,two of my three mobility scooters…read moreneeded batteries so I called U2 mobility and in a couple of days,Jay one of the technicians came out and in half an hour had both scooter batteries changed and I was up and running again. What a relief that was, the owner John Gunner box is also amazing, he has crippled from a former accident when he was young but; gets around better than most healthy people. I highly recommend this business. they are clean high-tech, and most of all caring for those who need their help and; honest to a fault. I am your most obedient servant in Christ Jesus. Daniel Bryan Jones, Corona

I cannot emphasize enough how grateful I am to have found U2, and especially Mike!! I was very…read moreanxious about getting my first wheelchair, especially after being denied by my insurance, but Mike helped me throughout the entire process and really tried to fit me with the best build for my needs and budget. If you go to U2 you aren't just a customer to them, but family. They will be with you every step of the way and are always willing to help you with questions or adjustments on your equipment. Thank you so much again to U2 and Mike for helping me with everything. My chair has changed my life and opened a new chapter for me!

You will receive excellent service and focused assistance from this store. We will use them again.read more

I've received two hospital beds from Riverside Medical Supply, and every experience has been…read moreexcellent. They always deliver fast and set everything up properly. When I was forced to move and couldn't take my bed with me, they replaced it quickly with a new one. I also got a wheelchair from them and they even provided a free seat cushion. They came out to service my bed when I couldn't reassemble it after moving it to another room. They're reliable, helpful, and genuinely great people. After trying another supplier for two weeks with no results, I asked to switch back--and Riverside Medical Supply had my bed delivered within days. They're now my preferred medical equipment provider.

The staff seems to always make or break a company. Solo Medical is no different in that regard. The…read morestaff is friendly, knowledgeable, and willing to help make the customer experience smooth. Yes. The staff definately makes the company in this case. We place our orders over the phone and swing by and pick them up. It really is that simple. Good products at good prices. Check 'em out when you're in HB!

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

I was starting to feel sick from not having my medication and they bent over backwards making sure…read moreI had my medicine as soon as possible. They turned what would have been a weekend in bed to a weekend free of withdrawals and I can't recommend them more.

The employees are helpful and polite. Pricing is good on their compounded products. The atmosphere…read moreis so peaceful - every time I go in, they have beautiful piano music playing. I drive from Riverside just to use this pharmacy and highly recommend it! Ladies - if you need compounded hormones for your peri-menopause season of life - this is thee place to go for all the goodies! Get your doctors on board!

Prime medical has always been there for me. Getting the work done fast and efficiently! They have…read moreprovided me with an electric wheelchair, hemi-walkerS and a standard walker quickly. I can't say or write enough great things about the service and good personalities at Prime medical. Thank you Jorge, Carlos, Anna and of course, MJ.

Had a very bad experience with this company recently . There a terrible company . They are rude on…read morethe phone and have an attitude when you speak to them. They do make many excuses why they cant deliver cubby beds that they have been on back order which is a lie. I spoke to someone there and they have no knowledge on the medical equipment and are unprofessional . They say they work 6 days in a row that's a lie because a gentlemen there told me there not allowed to do overtime and they said the insurance does not pay them to deliver it and they schedule it on there company time. stay away from this rude company.