This review is coming from a member who has decided to expose some things that went on at the westlake location. I have spent many years with Title Boxing in Westlake and have decided to review due to the dissatisfaction that I have been having towards this gym and the issues that came up during my time there. This is my personal experience and my own opinions.
First of all, title is great for people who love a "group" fitness class. People who like to socialize, chit chat, and gossip when working out. TITLE westlake is NOT for people who are serious gym goers with specific goals in mind, regular gym use, and need flexibility with hours and equipment. Basically, they market themselves on boxing fitness when in reality all they want you to do is come to a class and leave right after. My second point is PERSONAL TRAINING. This aspect of the business is extremely blown out of proportion. The personal training is a joke. I have had my experience with this as I have had my own session, it's a scam. All your gonna get is someone telling you what exercise to do while they text on their phone and chat around. A true professional personal trainer would never do "personal training" how title westlake does it. The boxing aspect is all a fitness gimmick. You won't actually become a better boxer at this place, get fit from personal training, or improve self defense skills.
Issues with the staff: the staff here are very sale motivated and once you're in the door and signing the contract the real personalities come out and they are not all good. The women staff are unwelcoming to paying members not on their good side, gossipy about members they dislike, and have a "high school" mentality. You pay to have access to the gym, the classes, and the special kickboxing classes. In reality, the equipment is for the personal training which is usually being used. The classes are taught by VERY INEXPERIENCED people. With absolutely NO qualifications most of the time. Don't be fooled by the website. The trainers they use are not all pictured, and the names of the trainers are removed from the class schedule for a reason. This is to detour people from not coming to the classes taught by the inexperienced and bad trainers which nobody wants. Kickboxing is hardly ever incorporated into the schedule due to lack of staffing qualified to teach it. This place is loosing its ability to keep staff and members and there is no question why. Members are treated like garbage by the management and the trial people are told a bunch of bs when they first walk in.
I personally pay around 1,000 a year to be a member here. That too expensive for what you ACTUALLY get. And for how you are treated. During the slow seasons they run online promos to get people in the door for a few classes or for a couple months. They do this knowing classes will become overly crowded and you will have to double up on heavy bags... awkward. When you pay as a member, $1,000 a year, why would this be okay with you?
In summary, if you want a serious place to workout, focus, and improve...This isn't a membership for you. If you enjoyed high school drama and throwing your hard earned money in the garbage, this place is totally for you!! You'll love it. What you see is not what you get with Title Boxing Club Westlake. And if your still interested, just keep an open mind before signing the dotted line. I've had great experiences with FMU in Avon. They teach group classes for around the same cost, they have a great message, and wonderfully motivating members. S.M. Smith martial arts is also a great place to try. They teach kickboxing classes and have qualified martial arts trainers to improve form and fighting technique. Neither are a franchise. Thanks for reading. I hope my experience here helps for any future interest.
I will challenge the response I was given by the staff. The "anonymous box" for suggestions is put right next to the front desk. This is not anonymous when employees are watching you as you put anything in. And this club is not open all hours as described. When they cancel a class randomly, they clear off the rest of the day (advertised hours) and do not offer the gym to anyone.. staying closed until the following day.
My advice for title:
Please respect that not everyone will share the same opinions as you. Being an employee and part of the management team makes you bias and therefore irrelevant to my thoughts as someone who was a paid member and giving you MY business. Also, just because my opinion may be different than your own, or someone else on Yelp, doesn't mean it needs to be challenged or proved "wrong". The beauty of yelp is that you get all sides, experiences, and honest thoughts. Criticism should be openly accepted and respected. But the response I got proves that it is not and therefore approaching with these issues would have been useless. read more