Great company!!! I have all my insurance with the Gene Harris Agency. They make sure I have the…read morebest coverage at the best pricing. For example my son had a renters policy that he was paying $428 a year for with a $25,000 coverage limit. Shari got him a $100,000 for only $235 per year. Great company.

From the owner: Progressive, Citizens Insurance, Michigan Millers, Grange Insurance, Safeco, Hagerty, Foremostread more

Mike Rousseau was wonderful. He searched every option he could find for me and presented me with…read morethe best insurance to suit my needs. He explained every option and coverage. I couldn't have had a more pleasant and knowledgeable person. I've already started referring him to my friends and family. Thanks Mike, much appreciated. Willie Ross Jr.

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

Have been a customer for over 30 years and I would never think of trying another agency. They are…read morealways ready to explain why I should do something and they've always been right. I know George since we bowled at Royal Lanes in the 80's. His son is as great as he is. The apple doesn't fall far from the tree. Keep up the good work and God Bless.

George and Shane Henry are owners of Consolidated and are a father and son team. They are quick to…read morerespond and give great follow up service. They have a great staff who are equally efficient and polite. I received good advice on coverages come up ways to save money, but more importantly, ways to manage risk effectively. These days is a lack of appreciation for those who provide top service to their insureds. Shane and George are very engaging and listen to their clients well. Give them a call before you insure your car, home or business.

Absolutely terrible customer service time after time. So much so that I can hardly imagine these…read morereviews are even real on this platform. From dropping umbrella insurance because agent(Jacob) not adding sufficient coverage on a homeowners policy, to dropping my auto insurance MULTIPLE times for no good explanation, to dropping incorrect homeowners insurance when making changes because your slowly leaving this terrible establishment. I can go on and on but I think we get the point. If you want to know your covered by your insurer at all times without having to second guess it daily, I'd suggest staying away from Joan Warners office. Unlike a good neighbor, Joan Warners, State Farm office will never be there!

Simply amazing. Diana and Joan have been the best ever in the business. My husband and I from the…read moremoment our accident occurred to the minute our claim was settled felt taken care of. Felt seen. Felt like we mattered. Felt like we were family. Thank you.

If you're lucky enough to get Dan Williams as your agent, good for you! What an amazing young guy…read more ALWAYS gets back to you with thorough information. I WISH all customer service experiences were like this!!! My life would be so much better. I have been with them for a year now, and every time I have needed anything, Dan goes above and beyond! Totally worth the time it takes to write a review, cause he deserves the credit.

George Samra has been our family insurance agent for 40 years. George and his wonderful office…read morestaff offer incredible customer service and unparalleled insurance knowledge. I highly, highly recommend George Samra State Farm agency.

From the owner: The George D Samra State Farm Agency mission is to create your insurance plan.We look to Manage the…read moreConsequence of your Loss. We give you the confidence of knowing even though tragedy may strike anytime, you will have someone standing beside you to move you toward recovery. We are here to help the residents of Farmington, MI and the surrounding areas recover from the unexpected. We stress value and service over expediency. Our years of experience is here to assist you, when you need us most. License #: MI-0068767

Not happy with this place…read more Almost a 60% increase on my annual car insurance, because my car "symbol" changed. Knock on wood, my record is decent to where my quote should DECREASE for being a good driver, not increase. It only took a couple phone calls to a couple other companies to a get a quote that was not only back to my original price, but LESS!

From the owner: We represent several leading insurance companies rather than any single provider. Therefore, we…read morehave the ability to continually monitor the marketplace and offer you the best possible rates using state of the art computer rating and management systems.

While the people were nice, they sold me a policy that canceled less than 30 days later, then…read morerefused to give me all my money back. I had more than five calls where no one followed up. I got scammed. They kept 60% of my money.

BEWARE!!!!! Fraudulent Agent!!!! READ!!!!…read moreTold us we had Insurance. (New policy was started and paid in late Aug '17) His underwriter messed up and we received a letter that the application had been denied. (4.5 months later) Dave Davis told us not to worry about it and he'd take care of it. Well, we needed to make a claim recently. Claims Dept told us there was no policy. Dave Davis told us the policy was terminated Jan 30. Farm Bureau customer service told us there was NEVER a policy created for the property.... (If no policy, how did one terminate? ...because he lied! He never "took care" of anything.) This insurance agent commits insurance FRAUD!!!

Greg recently reviewed my mother's home and auto policies. He was able to save her $957.18 a year…read morebetween the two all while providing her with better coverage than her current policies. I understand that every insurance situation is different, but it never hurts to see if there is something better. My mother was dedicated to her former insurance group because she had been with them for so long, but the current savings are a game-changer. We found Greg to be friendly, knowledgeable, honest, trustworthy, dependable, and personable. He listened to my mother's concerns and addressed them politely and reassuringly...a true professional.

From the owner: Hi, my name is Greg Dattolo, and I help individuals and families protect what matters most. Life is…read morefull of uncertainties, but with the right insurance coverage—whether it’s life, health, auto, or home—you can have peace of mind knowing you’re prepared for the unexpected. My job is to simplify the process, tailor coverage to your needs, and make sure you’re not overpaying for the protection you deserve. Let’s chat about how I can help safeguard your future!

I couldn't be happier with Amy Brace at TDA. She took over our account this year and went above and…read morebeyond. She not only found us the best priced policy by far, but since we were so close to our renewal day, went out of her way to make sure we didn't have to make two payments in the same month. When we needed to make a change again, she replied within minutes and made sure to take care of our needs the same day. She's truly amazing. I highly recommend everyone to reach out to her. I've honestly never worked with a better insurance representative in my life! Thank you for everything!!!!

From the owner: TDA is a leading provider of professional insurance and financial solutions. We help our clients…read moreprotect their assets while building additional wealth for a lifetime. We focus on our clients' needs with caring, superior service. We specialize in the following products: Auto Insurance Bond Business Owners (BOP) Commercial Auto Insurance Contractors Insurance Dental Insurance Flood Insurance General Liability Insurance Group Health Insurance Health Insurance Home Health Care Insurance Homeowners Insurance Motorcycle Insurance Recreational Vehicle Insurance Renters Insurance Restaurant Insurance Technology Insurance Term Life Insurance Vision Insurance Watercraft Insurance Workers Compensation Insurance