I was originally going to take off 1 star for the following. I called in and got an appointment…read more When I went in, I was told they couldn't find me. My appointment was for 10:15 and they said they didn't do :15 apointments. They got me in about 45 min later. I checked my call log in case I made a mistake, but I called the correct number to make the appointment. Not sure what happened. However, once the appointment started, I just had a basic oil change service. It went speedily. I gave them back the star when I found out they checked my air filter. I have a Mazda and the air filter is a pain to get to. Every other auto service I've been to since the life of this car, when they do a "multi system check", they NEVER check the air filter. The fact they did suggest they were actually quite thorough with the inspection. Furthermore, as I sat waiting, there was about 6 completed services that I overheard. Only 1 of those 6 "found something else". In my experience, whenever I'm getting an oil change via a coupon, the goal is to get me in and upsell me. They didn't do that to me, nor did they do it to the majority of what I what I observed. They seem quite honest. I will be back.

I had a great experience at Prime Automotive with Juan and his team. They are extremely…read moreknowledgeable and take the time to really explain everything in a way that makes sense. What stood out to me the most was how they showed actual graphs and walked me through what parts were being affected and why--not just telling me "you need this" and giving me a price. They took me to the back to physically show and explain things, which made me feel confident and informed about the work being done. It didn't feel rushed or transactional. Instead, they made sure I truly understood what was going on with my car. On top of that, everyone there had a positive attitude, funny, nice, and made the whole experience feel comfortable and uplifting. It's rare to find a shop that is both honest and cares about their customers. Highly recommend Prime Automotive if you're looking for transparency, professionalism, and making sure the parts being ordered are the exact ones they even put everything they do in a system were you can see all the services that's ever done , they do things by the book and this is not a chaffa service it's a great honest eye opening great service!

I recommend this place Wendy is a professional person helps you with any questions and will call…read moreyou to update status on your vehicle

I honestly would not go to another mechanic. Even though u read some bad reviews don't base it off…read moreof that. They are honest people. Wendi was especially very communicative with us throughout the whole process. She went through my warranty multiple times. Even though you may think it takes longer then u would expect don't question their intention. They are wanting to do the job correctly. Wendi kept in contact with me throughout the whole process and in the end my car is running perfectly. It's been 3 months since I had repairs and couldn't be more pleased!!

Made a very quick stop here on the hunt for a used tire. The man that greeted me at the counter…read moreinformed me that they DO NOT sell used tires but gave a very quick recommendation for a shop down the street. Super helpful even if they weren't the ones to personally solve my issue. Thank you!

Super helpful people and gave me various options at different price points, showing me pictures and…read morepointing out any potential issues along the way. Ruben was super great! Will be coming back for my next maintenance!

I asked what the labor rate was and he told me they charge by project so I asked for a quote for…read moreoil pump oil pump solenoid and timing chain tensioner replacement say he needs to diagnose and would be 75$, I agreed however all he did was call the dealership for OEM replacement parts and look up labor hours, He then told me it would cost $2500 without diagnosing anything. Basically providing me a whacked out quote for 175$ in parts. That means the labor rate is 232$ an hour Diagnostic should have provided me if the solenoid is cycling as should or isn't. He still charged me 75$ instead of a free estimate. Anyways if you feel like being swindled by all means do business with this guy. Got quotes from numerous other mechanics at $1100 for labor plus parts from C&S and $1570 for parts and labor from DK, stay far away from this greedy owner Alex.

Battery died. Ed was very helpful straight forward and honest. I would recommend this shop…read moreanytime!

A Breakdown That Turned Into a Wonderful Experience…read more If you're ever traveling through Corona, California, and find yourself in need of an honest, dependable auto repair shop, J's Garage should be at the top of your list. My family and I had spent a wonderful week at the beach and were driving home to Arizona when our van suddenly started overheating. We had already stopped at a gas station to check the fluids, so we knew this was something that needed to be repaired before we attempted the drive home, and since it was a Saturday afternoon, we started searching for a garage that was open. By chance, we chose J's Garage--and we could not have made a better choice. We pulled in around 10:00am and explained our situation to J. Even though he and his team already had a bay full of cars to work on, they immediately pulled our heavily loaded van into the shop and checked it out. They quickly discovered that the problem was the thermostat, gave us a very reasonable estimate, and told us they expected to have it finished by 1:30. We were thrilled, but honestly, had been preparing ourselves for the possibility that we might have to find a couple of hotel rooms for the weekend because most shops are closed on Sunday. There were five of us, including my 82-year-old mom, and we were all standing outside in the heat. J himself came out, brought extra chairs into the air-conditioned waiting room, and told us to make ourselves comfortable. There was a movie on for us to watch, and he even gave us recommendations for some great Mexican restaurants in the area. We were planning to take him up on that recommendation and grab lunch around noon--but we never got the chance! Jay and his team worked incredibly quickly. Our van was repaired, and we were back on the road by 11:30 am--only about an hour and a half after arriving! J and his lovely wife were incredibly kind and welcoming throughout the entire experience. The repair cost was extremely reasonable, the service was fast and professional, and they treated us like people rather than just another repair order. And, as an added bonus, we got to watch "Back to the Future" while we waited! A vehicle breakdown on a road trip--especially with a fully loaded van, five people, an elderly family member, and a long drive still ahead--could have turned into a complete nightmare. Instead, J's Garage turned it into the best breakdown experience we have ever had. Thank you, Jay, your wife, and your entire team, for taking such good care of our family when we were in a bind. Your kindness, honesty, reasonable prices, and incredibly fast service made all the difference.

My family and I use to come here all the time since we moved here to get our cars repaired. Just…read morerecently, I took my car in January to repair the clutch actuator in my hybrid and they took 4 months to complete the repair after trial and error. They took on a bigger project than they were qualified for, damaging a part after another, eventually replacing the hybrid battery and transmission. They always had an excuse pushing the deadline on every single inbound call. After applying daily pressure on them on a continuous basis , I finally received my car in April, however, the shop still owes me $583 for one of the car rentals they told me to purchase. I kept calling to retrieve the money but they didn't keep their word and denied paying me back. I could have easily placed a lien on the business for $583 with all the proof to retrieve my money but you know my good heart didn't follow through. Instead, writing this review will sting bigger and is the least I can do for the people. Im an easy going guy but after going through this extensive car repair, we decided to pull away from doing any future business for the wrong doing and unprofessionalism of their actions. I believe it's only right for everyone to hear about this and avoid what I went through, therefore, save yourself a headache. The owner is not a man of his word. This will bake in slowly. P.S. I also have screenshots, messages, and documents in case they want to lie and deny the truth.

Walter was friendly and so helpful! Price value was good for my oil change ! I will be back. Thank…read moreyou!

Another great job by the team at GT Imports. I did a wait…read moreappointment for my oil change. they said 2 hours, but it was about 1and a half hours. great job as usual team. the 300 runs great.

I was told by the dealer that I needed front and back rotors and brakes. They quoted me over $1,500…read more! I questioned it because I didn't feel like my brakes were shot and I also wasn't hearing metal to metal . I declined the service immediately. Was referred to C&S by my daughter-n-law. They immediately checked out my jeep and confirmed my suspicion. No routers or brakes needed . Not surprised that the dealer lied, but disappointed and how quickly they want to turn a buck I Couldn't be more grateful to C&S. Thank you for your honesty and service. You have a new customer for Life.

Great experience! They were very helpful and honest. My front axel was faulty/leaking and was…read morerepaired here. Very professional and done in a very timely manner. Price I was quoted was VERY reasonable compared to other quotes I received from other repair shops. I am happy and I highly recommended this place of business.

I was looking to purchase a vehicle around the area and called them for a last minute pre sale…read moreinspection and they were available. I was very satisfied with the detailed inspection, service requested and the fact that they send me the report digitally was great - which included pictures of each description of the items. Appreciate the immediate support, friendliness and professionalism by all the employees. Luis was very helpful. I totally recommend this shop. The cost was matched the prices I got around tithe area. Thank you again.

Alex and David were so helpful and caring. Very reasonable pricing for services- and done well…read more Good people:)