Overall, I've had a great experience renting with this company. The rental process was simple and straightforward, and Johnny was fantastic to work with. He communicated clearly throughout the process, answered all of my questions, and was genuinely friendly and professional. Since moving in, any time I've needed maintenance or a repair, they've responded quickly and sent a technician out promptly to resolve the issue. It's reassuring to know that any concerns are handled efficiently. So far, I'm very satisfied with my rental experience and would definitely recommend this company to anyone looking for a well-managed place to live. read more

Five stars aren't enough for Johnny Torrelli. He's helped me rent out different properties, and each experience has been smooth, professional, and completely stress-free He doesn't just get the job done -- he goes the extra mile every single time. Even during this difficult economic climate, he found me excellent tenants with high credit scores for all my properties. What I appreciate most is his clear communication and unwavering dedication. He's responsive, honest, and always full of positive energy. I've never had to chase him。 If you're looking for someone reliable, proactive, and 100% committed to your success, I highly recommend Johnny Torrelli. I'm deeply grateful for everything he's done. read more

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This company is a joke, why do they hire that guy name Johny Pagarelli. This person is rude and mean and unprofessional selfish, he only think of himself not customers, he haven't even let you fill out application and he already think you are not approve and he expects to get the deposit money before you even fill out your application. I would not recommend this company for rental and this guy Johny he need to go to school for customer service. Especially you live in Las Vegas and you don't know how to service. And communicate with customer is so poor.Do not use this company. read more

Thanks to Johnny our move in process was smooth and efficient! He was very transparent with every question I had. He even took care of us on the weekend, which was super convenient as I work on the weekdays. Thank you again Johnny! read more

Just wanna say thank you Johnny torrelli you made the process very easy on finding a rental home. Very professional guy right here and great way to represent a company. If your looking for rental home this is guy Great job. read more

Think twice before going into business with this agency. I rented out a house for one year and I signed a lease agreement. Nobody did a walkthrough with me and I was given a house with dirty carpets and non working AC/heating system. The "servicing crew" came in at least 10 times before fixing the A/C and none of them was speaking English, so I was clueless about what's going on and when I will have a properly functioning house - something I was paying for in full and on time every single month. Meanwhile, I had to stay at home every day they showed at the house up and ended up losing work days. Then when the pool season started ( I had a pool at the community with a key fob I can use) I realized that the key fob is not functioning. It took two and a half months for them to give me a new key fob. Clueless about who is responsible for servicing the key fob and they made me call HoA every single day. So I was doing their job,because obviously it was "my problem " not be able to access the pool area. At the end of the lease (3 months prior to expiring) I asked what are the options of ending it earlier, because I had to travel out of the state for surgery. Talking to my agent Johnny, he told me that if the owner agrees, they can re-list the house, but in case it doesn't rent out, I'm responsible for the remaining payments, which I found it reasonable. I submitted an early move-out request, as instructed by Johnny, and shortly I got an email from Karen-the manager of the agency, that I can move out with no fees as long as I leave the place clean and neat. So, led by this email, I drove my life in that direction. Made arrangements for my surgery trip and started moving out things. A week or two later, I called Johnny to confirm my move and he told me that he believes that the email was sent in error and yes, I'm responsible for all the remaining payments. Nobody cared to call and inform me?! An hour later, Karen - the manager, calls me and in broken English (I have nothing against it but when business has to be communicated this is unacceptable) and barely explains that I need to move out and pay the rest of the balance, being rude and yelling on the phone. At this point Johnny was not even answering my calls, because I guess, I was too much trouble at that time, especially when asking reasonable questions: how is this happening and do they have a person in the agency to clearly explain what's going on?! He was very rude, telling me that no matter the broken English, they run a multimillion $ business and that's all that matters. He never picked up the phone again and on the move out day when I gave him the keys he refused to explain what's going on with my deposit and answer any further questions. He was very rude and non professional. On the top of everything, they tried to charge me cleanings fees, carpet fees, besides the fact that the place was professionally cleaned ( and I emailed them pics with before and after). They kept insisting and were not answering my questions and emails. I decided to move on with my life and not deal with this scamming agency. Non professional at all, rude, they are ripping off clients, non reliable!!!! Please skip them and don't complicate your life over a rental. There are agencies there who appreciate their clients and value your business. Cheers to all professionals out there in this world who do their job diligently! This agency doesn't belong there!!!! read more

I am overjoyed with the service and the professionalism of Johnny Paganelli. He was so helpful, punctual, and made the overall process of renting a home through O' Harmony Realty a breeze and stress free. I highly recommend him and this agency if you are looking to buy or rent. My family and I couldn't be more grateful. read more

Johnny was really nice and thorough , explained everything, he has excellent customer service , very kind and professional. I recommend his services. He oversees 600 + properties and gives Aloha vibes read more

BEWARE DO NOT LEASE WITH THESE PEOPLE! Seriously be very careful when you look for properties from this company. They will bring the moon and stars down more if you have great credit, just so they can lock you into a leasing contract then back stab you in the back with charges they are responsible for. When we first moved in the house looked pretty good on first sight but when you actually start vacuuming you could smell the horrible pet odor as if they didn't even take the time to steam wash the carpet. When we had the gas company technician come to turn on the gas he had to move the stove to double check if there were any gas leaks and we were both disgusted by the thick layer of cat/dog hair and dead bugs that were behind the stove. Next incident: It was the middle of the summer when we first called them about the A/C not working they said that "WE" were responsible for getting a A/C tech to come fix the problem not them. A/C broke twice. We finally decided to move out before the summer started this May of 2019. In all the time we have rented/leased we have never had our deposit taken away. We always make sure to hire someone to come do the last minute cleaning details like steam clean the carpet, clean all bathrooms, wipe down base board and cover any holes on the wall. But I guess that wasn't enough for OHarmony realty They kept all of our deposit. The charges they decided to use to keep our deposit where charges these type of companies are responsible for that is why they are called leasing agencies so they can make sure these properties stay looking clean and fresh that includes and a must "painting walls and doing a one last clean up" for the sake of the new tenants even though we had already cleaned. They charged for ridiculous things they are responsible for. Weeds???? Really the grass and weeds grow regardless if someone doesn't live in the property. Power wash garage? Are you serious??? Does everyone in Vegas put on wheel covers on their tires before they get in their garage? Hope everyone who is even considering this company reads this before they make the same mistake we did. read more

O' Harmony Realty - Property Management Near Me - Las Vegas, Nevada

This is a great real estate company. I found a house last Saturday. Although it was the weekend, Mr. Johnny Paganelli still helped me. He actively contacted the landlord, patiently asked about my needs, and reached an agreement within one day. I was amazed by his speed and service! Come here, you will feel the warmth of home, and believe that Johnny will find the house you need for you. read more

OMG, this management company is a real 5 stars services, they rented out my house quickly and efficiently, they are also very corteous and detail oriented on the monthly report (which i get every single month) Don't U want to try anyone else before trying this company first! Always call Karen Xiao for any of your rental management need, her cel is 702-588-2216 read more

I definitely would not recommend using the realtor Johnny motto is " honesty and integrity come first " i think that is true but don't be judgmental. He definitely was judgmental when he called me it wasn't no good afternoon or how's everything going first this is what's your credit score how much can you afford how many adults that's rude i would never recommend anyone to go to this place as along as he's associated with it cause you never know who you could be speaking to miss out on a great opportunity. 19 year in a business with a ugly attitude will not cut it read more

NEVER RENT FROM THIS COMPANY! Hidden fees (not in contract), racist, un professional and don't want to deal with you unless it's in their terms. Has even had complaints and been fined by the board, yet they continue with their license! It should be revoked!! read more

BEWARE! If I could give them no stars I would!!! These people are the worst to rent with. Stay far away from them. They do not deserve any stars. They are a bunch of scammers like everyone has already mentioned in the previous comments. You're not able to reach them when you need them. When you call they get mad at you. You will not be able to get anything fixed in your house. Rentals are dirty looking and outdated. These people are seriously evil and will charge you extra fees. I had neighbors knocking on my door complaining about O harmony and how their water is leaking and they weren't able to reach out to them. It's really a shame. Karen is the worst property manager. Do not rent with these people. read more

If it was possible to give this company a zero star rating, it would be well deserved. This property management company lacks all compassion and empathy towards every day problems. Even things that they themselves might come across. They have broken so many Nevada laws against tenants and tenant rights. We've had to contact a lawyer just for them to get our basic necessities fixed, which weren't even fixed in accordance to Nevada statute. Please, If you respect your family and your well-being do not ever rent nor try to own a property through this company. Highly unprofessional, and hands-down just a dreadful nightmare. read more

Johnny Torelli helped place a solid tenant in my mom's Vegas rental property. He's been responsive and emailed us the signed documents promptly. It's been a positive experience and we look forward to continue working with him. Thanks Johnny! read more

I wish that I was reading the reviews here before!! You can definitely tell that she don't have any passion of what she is doing ... nit polite rush and definitely not someone I wanted to deal with read more

We have O Harmony managing our property since 2014. We have been happy with the management. 1. They are diligent to find next tenant when existing tenant moves out. We had another company finding tenant for us in California. In comparison, O Harmony does a better job giving us minimum vacant time! Also, they would inform us on the application status and let us comment on applicants. 2. The company is responsive to our requests. Emails replies are normally within 24 hours. 3. We appreciate the annual financial report that shows the monthly income and expenses. This makes it easy for filing tax return. I would recommend O Harmony Realty to friends. read more

This company is such a good rental property management company I have ever meet. The unit I moved into was quite safety and clean. The cleaning crew cleaned my unit before I moved in. Appreciate your hard work. read more

Johnny at o Harmony is absolutely wonderful. He went above and beyond to help me with a rental property. He was patient, kind , and explained everything to me. I highly recommend o'Harmony and Johnny for all your rental needs read more

I called to inquire about a home for rent from Johny Paganelli that we were really excited about.Extremely rude and made me feel extremely awful about my families situation. We are looking to move from Los Angeles and I take care of my father who had a stroke and he spoke down to me because my credit wasn't up to par even though we have the income for it. He asked me "what am I doing moving to Vegas anyways" and said he has to cut the conversation short and wouldn't even let me ask him any question. Made me feel like like my credit is my worth as a human being without considering why I'm left with such bad credit. . Left me with a bad taste in my mouth. Cold hearted and rude is my take away. read more

Karen and her team did a great job to manage my property. Requests were taken good care and issues were solved quickly even during weekend they still reply to my email and message. wherever we go， we can check payment, tasks etc. on an app. They are very professional to handle everything. Yeah, really very happy to work with them. read more

I leased a home from this company for 1 year. It was the worst management experience I've ever had. My reasons are as follows: 1.) No one answers the emergency line. We had electric outages and an AC unit that stopped working in the middle of summer. No one would answer or return our phone calls. 2.) They do not respond to repair requests or installations. Our particular property was just built, and for security purposes a gate needed to be installed (per the HOA). According to the homeowner himself after we moved out, O'harmony was lying to him telling them that the tenants (us) were causing the delay and that he had approved the gate before we moved in. 3.) O'harmony lied to us again by telling us that the owner of the property lived in China and that we couldn't communicate with him... We just met the owner, 1 year later, who confirmed that it was a complete lie and that he lived in Las Vegas. 4.) Horrible communication. The staff does not communicate with the Broker/Manager, Karen, who is not attentive nor helpful. If we have issues, they'd often be forgetter unless we continuously contacted them via phone and email. 5.) Our landlord fired them. Not only were we dissatisfied, so was our landlord. We informed Oharmony, in writing multiple times, about plants that weren't receiving enough water. A year later, the plants are dead and despite our multiple efforts to communicate with O'harmony (our responsibility as tenants per our lease agreement), the home owner confirmed that O'harmony never even contacted him about the dying vegetation. In conclusion, I would strongly suggest you never use this company for your property management needs. read more

UNRESPONSIVE!! Why post listings if you don't return anyone's phone calls, emails or texts?!

Karen, the Manager was very kind and resolved our air conditioning very fast. Within 30 minutes a very kind and professional technician came to our home and fixed the issue. read more

Can only write a review based on them not answering their phone calls ever. Have called the office in regards to getting property details and no picks up ever. Definitely cant even advise my clients to rent from this company if they can't pick up the phone. read more

I lived in Vegas for a year and leased with o'harmony realty. They are very knowledgeable and have helped with issues I've had with the home I was living in! I'm currently looking for to buy a house and Karen has been very helpful with answering all my questions! She has so much experience as a real estate agent, broker, and property management! Call her for all your needs! She will not disappoint you read more

This company is a joke! When you express an interest for one of the properties, she (Karen, Johnny or whoever) takes days or weeks to respond via email and text. When they do decide to respond, they ask screening type questions every time. You don't get any responses after answering the questions. It's too tedious to be chasing after them when they're looking for tenants!! I don't understand why this company is sooo freaking unresponsive!! What type of business runs this way?! It's no wonder why you have sooo many negative reviews! read more

Anne always take care the requests that my asking. She is very patient to explain questions about rent, utilities and repair. Mike was the person who processed my lease when I started and he was so nice. A great group of people. read more

Although my one-year lease has ended, I have not received any communication regarding my current status as a month-to-month renter. I have paid in full each month and have stuck to my lease agreement. O'Harmony has now begun to harass me for an extra payment. I receive daily emails stating I have not paid for the month of April. The emailed statement does show my payment but they did not zero out the balance. I am fed up companies like this who attempt to use MOB style tactics to extort and harass the people. I believe they have watched to many Vegas Mob movies. Bad, Bad, Bad! Shame on you O'Harmony! read more

Called to get information on a property that was listed and possibly set up a viewing. Called the "company phone" listed for O'Harmomy Reatly and was greeted with a "hello" from a female who didn't identify herself. It was awkward, so I politely explained who I was and why I was calling. I was asked "can't you call Johnny?" I was clueless as to who that was or how I would know to contact this person? I figured it was too much of an inconvenience for them so I let this woman know we'd rent elsewhere. I'm thankful I said that after reading these reviews. My boyfriend ended up finding johnny's number and he also had a similar awkward/rude conversation like I had. read more

I have been renting with all o harmony for two years now, I have had the best experience with this company by far, the staff has always been excellent and has gone above and beyond ,the property has been well-maintained by the maintenance crew who gives a lot of attention to detail when doing so, I couldn't of asked for a better experience with this company. The girls at the front are by far one of my favorite, any time something is needed to be fixed it was address right away the property that I had been renting was fully upgraded with great appliances an excellent neighbors if I had to give my personal recommendation I would recommend a o harmony with five stars read more

I saw a listing for a two bedroom and requested a showing. I was immediately contacted by Johnny Torreli at 9:40 PM at night. I asked about pets and his rude response was that "none of our listings takes pets." Figuring since he called me this late I tried to see if as a realtor had other listings that he might know about. I told him I had two small dogs and he rudely responded "good luck with that" and then hung up. Unfortunately, if this a representation how he treats prospective clients how is he going to treat you when you are already renting from them. read more

The worse place to rent from if you put a deposit on a property please don't expect to get it back they will make up things & charge ridiculously expensive prices for small things to charge up your bill...Pathetic! Sonia is Rude & advised me to go to court if I want to. Also received a 24 day notice(not 30) to vacate via Email because they think the owner want to sale the home now!!! read more

I have rented a property from O'Harmony for 2 years now and have had a great experience. I especially want to thank Michelle at the front desk she has always been a great help and is a big part of why I'm giving O' Harmony 5 stars they are lucky to have her. Any issues I have are always taking care of so I would recommend O' Harmony to anyone who is looking to rent . read more

I'm only giving 5 stars because of Michelle, she is the manager assistant also known as (front desk lady) lol. she is amazing, and helped us out through so much while living there. our realtor was John Orwick, not sure if I spelled that correctly. He lied to us upon move in and a couple other things. Karen made it seam like she was just trying to take all our deposit upon move out, but was later fixed thanks to Michelle. I can't stress this enough, I had so many problems while living there but Michelle quickly fixed all of them and made living there not so bad. Problems that I though were big she would help me calm down and assure me it's nothing to stress about, and quickly fixed whatever it was. She is amazing. Thank you again Michelle :) read more

I have rented with O'Harmony for over 2 years. They have been the best management company that I have been with since I've been here in Las Vegas. When things go wrong, it is promptly addressed and resolved. The staff is friendly which is a plus. Customer service and efficiency is very important to me. I've had the pleasure of dealing with Michelle. She is such an asset to this company! Always pleasant and a pleasure to work with. I will be moving this month only because I desire I bigger unit. I am bummed that I will not be working with this company anymore. I hope to return in the future! read more

It is with great pleasure that I write this review now that my small claims court complaint has been settled. For four years we rented a property managed by O'Harmony Realty and for the most part our relationship during that time was amicable. When we had a problem it was addressed quickly and to our satisfaction. On our part (wife and four kids) we paid the rent on time, we didn't cause any trouble with the association in Rhodes Ranch and most importantly, we took great care of the property. This story would have had a happy ending if only O'Harmony had acted responsibly and justly and simply returned our security deposit like a responsible, quality landlord would have done. Instead, they not only denied our security deposit, but drummed up a bunch of BS charges with intent to keep our full security deposit and create every conceivable roadblock stopping us from regaining it. They thought we would simply go away, grumble a bit and move on minus our $1700....wrong. We took comprehensive videos both before and after our residency at the O'Harmony property, sent a demand letter to both O'Harmony and the property owner and eventually filed a formal complaint with the Las Vegas Justice Court to reclaim what was rightfully ours. We also filed a complaint with the Nevada Real Estate Division with a Ms. Maria Martin regarding property manager Karen Xiao. Our complaints fell on deaf ears (Sonia/Karen) until they were formally served by a deputy from the Constable's office. After that, presto! The next day we negotiated a fair settlement and we were paid! What irks me the most is having to go through the trouble of sending demand letters, filing a case with the court and editing my property videos--all completely avoidable if handled by a reasonable property manager. In conclusion, I suspect that this property management company withholds everyone's security deposits under false pretenses (made up property damages) then calmly expects you to walk away--DON'T DO IT! Take videos/photos comprehensively scanning every room/closet and the outside of the property before you leave (also preferably before you move in too!) It may seem like a drag at the time, but it will be worth it in the end! You should not be punished for being a good tenant. The law states that normal wear and tear are not reasons to withhold your deposit. Don't let them bully you out of your hard earned money! read more

This is THE worst property management company I have ever dealt with. Most of the employees do not speak english. They are also known very well for trying to keep security deposits after property has been left in GOOD condition. read more

We moved into a rental that is managed by O'Harmony Realty October 15, 2018, first of all the gentleman that showed us the property & works for them is wonderful, his name is Johnny & he seems to be on the up & up, but once you've signed the lease etc with him you get the pleasure of dealing w/ O'Harmony staff, which is extremely frustrating. First off, our dishwasher was not working and they finally replaced it 1 week before Christmas, whoever owns our unit is a piece of work, kept sending people out to fix it when she had been told it wasn't working over & over again, her own maintenance guy is sweet but fixing things is not his forte, in fact he made the old dishwasher worse by banging at it with something & then the door wouldn't stay closed. There are other things too but I'd be on here forever listing those, at the same time in October our clothes dryer was not working correctly, not getting things dry, i have had umpteen attempts to have this rectified to no avail, the property manager just ignores you & emails you about something else. We are into Jan 2019, Dryer still not working properly, 3 hrs for my sons clothes to dry & he had to go to work in a damp shirt. We have been good tenants and paid our rent on time sometimes 3 days early so I don't know what the landlord's problem is or the company itself. As soon as our lease is up I'm booking, hopefully can buy a home again. Never liked renting and this makes it even worse.... read more