Great selection when the store is stocked. Unfortunately this place is so busy a lot of times they…read moreare out of what you're looking for. This store has become to small for the amount of people that shop here they definitely need to build or squire another location on the east side closer to Puna or build a larger store so the shortages are addressed. Closing at 11pm is very inconvenient they should be open 5am-12am.

This is my first yelp review. F@ck Walmart and their crap VIZIO TVs that prioritize their consumer…read moretraps and internet "updates" over the consumer using them. What bullshit!!! What kind of consumer hell is Walmart creating here? I just got up early to catch an exciting World Cup game only to find that my Vizio TV had different plans and thought this morning would be a good time to insist on a OS update for the TV. Not necessary. So, I missed the entire first half of the game because the Vizio crap TV had its own agenda to force onto me So, like I said, f@ck Walmart and their consumer espionage!!! I will NEVER buy a Vizio TV again! And, will avoid giving any of my money to this soulless meglomanicial corporate beast.

I want to thank Rhoda& Jade for their great attitude while assisting me on April 26, 2026!…read moreThey are extremely helpful& knowledgeable about Macy's' inventory! If not for these gals.. I would have walked out empty handed! Kudos Macy's for hiring such kind& considerate employees..I will be back!

Super high pressure sales ladies. If I tell you 3 times that I don't want a Macy's charge card that…read moremeans NO. I left my would be purchases on the counter.

It's been years since I last went to Hilo, I wanna say it's been like 5 years or so since I last…read morevisited Hilo town. Whenever I'm in Hilo, I would come to this little strip mall called - "Hilo Shopping Center", just for two reasons - 1. Lanky's Pastries..........this is my all time favorite local bakery in Hilo. As I always would come here for their Cream Buns, Glazed Donuts, & Monkey Bread. 2. First Hawaiian Bank (Hilo Branch), as this is my customer...........it's just like I get paid to visit my friends, and while I'm at the bank, it just so happen for me that I have to fix something for them (while I'm visiting). :D Aside from these two businesses, I've seen a lot of business come & go from this little strip mall. On my recent visit this past Friday, I was pretty shocked at how empty the mall looked like when I took a quick stroll inside of the mall. Established back in 1961, the Hilo Shopping Center was the 1st shopping center on the Big Island, and from looking at the strip mall directory, they currently have the following businesses listed here - 1. First Hawaiian Bank (Hilo Branch) 2. Lanky's Pastries - I went here on Friday (12-4-2020), and they were closed. I hope they didn't close down permanently??? 3. Island Naturals Market & Deli 4. Kamana Kitchen 5. LV Tech 6. Optical Dispensers 7. CVS Longs Pharmacy 8. ACR Dollar 9. Restaurant Miwa 10. Sole Comfort 11. The Orient Connection 12. Diva's Boutique 13. Liberty Tax 14. Edward Jones 15. Bayada Home Health Care 16. Keiki Dental Specialists 17. National Fire Protection 18. Hilo Air Conditioning & Repair 19. Yoga Center 20. Native Nations Education Foundation 21. AlohaCare 22. Diet Center 23. Hilo Family Dental Center 24. Hawaii First Community Resource Center 25. Hawaii First Federal Credit Union 26. Sunlight Cafe 27. Hawaiian Brain Freeze 28. Jin Ju Hair Salon 29. Institute of Acupuncture 30. Happy Valley Seafood Restaurant I'm not sure if all these businesses are still in business, as the mall sure looked pretty empty. Of course we are in the middle of a pandemic, so I'm not sure if a few businesses had to closed down for now, until safer times. I am hoping my beloved Lankys Pastries will reopen one day.........I kid you not gang, I actually stopped by Lankys (2) times on Friday!!! I first came by Lankys Pastries around 6:45 AM, but when I saw it was closed, I was thinking maybe I had come here too early in the morning, and that they had not opened up yet. Then later that afternoon, around 1:00 PM I swing by Lankys again after leaving K's Drive In, thinking I'd stop by for my Cream Bun fix. This time after parking & getting out of my rental car & walking up to the bakery...........the bakery was closed, but the bakery items/shelves were still in there. Please pray with my that Lankys is just closed for a short time, and not permanently........Aiyah! (Sad Panda Face!)..............

I mainly go here for Island Naturals Mkt & deli. I do like to browse the other shops, especially…read morethe baked goods, snow cones. There are numerous food establishments for your Indian, Chinese or Japanese cravings. Enjoy the stop and grab a bite!

Cute gift shop in downtown Hilo! Anytime I want to send a cute Hawaii themed item to my best…read morefriends in the states, I like to stop here. They have things for both keiki and adults. They do like supporting local businesses as well, so make sure to support them to support other local businesses too! How perfect!

Shopping in Hilo Town, Hawaii…read more.. I remember the name of this store... I was here decades ago when I was active with the Jaycees (Junior Chamber of Commerce). We would have meetings on the Big Island every so often. After our gatherings, we'd roam around the town! This store still has amusing gifts, practical items, and cute stuff! It has postcards, jewelry, t-shirts, plushies, baby items, children's toys, Aloha shirts, soaps, lotions, books, Hello Kitty merchandise, tote bags, greeting cards, and more! Service is very friendly! The nice lady at the cash register asked me about my Shohei Ohtani shirt... LOL! Note: this store didn't have air conditioning... shucks! However, there's free street parking all around the area!

I bought sneakers there and they were cracked in about 2 weeks. Danny, store manager in Hilo, HI,…read moredeclined to accept them back and provide refund. I have receipt. This is real shame for you, guys and I will never come to you again.

Great place to go shopping for nice deals often at half the price off regular retail price. Many…read moretimes though I have that "impulse " buying on my wants lol. My go too especially for socks and underwear...... only problem for me is lack of space for all that "stuff" hehehe. I know people who would not step in this store, But why? Guess that they don't want to find hidden gems at great prices.

Disregard to customer's safety. My car was damaged by their maintenance crew, report was made to…read moremanagement & police. When I spoke with management to file a complaint, "we'll talk to the company and see how they do things." The company they use has no regard to the customers either. Multiple times, employees talk the crew about damages to the car. Of course the mall management doesn't have any complaints about them. I don't expect any changes with a response like that.

The largest indoor mall on the big island since 1985…read more....... The Prince Kuhio Plaza has been the main shopping complex on the eastside of the big island which provides - restaurants/food court, banking services, dental services, veterinarian services, shopping, and entertainment for all of the Hawaii community, & visitors abroad. Situated in Hilo town, you can find this mall just about a 3.7 miles away from the Hilo International Airport. I haven't been to Prince Kuhio Plaza in ages, as I had stopped commuting to the Big Island on a regular basis, but when I did finally come to this complex for work recently, I noticed a few changes in the vendors at this shopping complex, for instance Sears is no longer here, and a TJ Maxx took over a very large portion of the shopping complex. For a list of vendors at the Prince Kuhio Plaza, check out this link - https://www.princekuhioplaza.com/en/visit/ As a bonus, directly across the street from this mall, you will also see Walmart, a Ross Dress for Less, Office Depot, Target, Safeway, Home Depot, and a few other vendors who provide food & banking services. The mall is clean & well kept, this used to be one of my favorite spots to go to watch movies, whenever I had to stay overnight in Hilo. Of course one cannot compare this mall to like Ala Moana Shopping Center on Oahu, but at least the big island has a pretty good mall that provides many types of services for the big island community.

We were visiting from Oahu and stopped in to see what they had. I saw some really cute shirts for…read moremy girls and they were on sale! The workers here were soo amazingly friendly. I absolutely love HILO and the genuine Aloha!!! Thank You HIC Hilo!!

Very similar to other HIC locations. Price and sales are consistent with other locations as well. I…read morewouldn't call it cheap but it's also not terribly expensive. They carry all the standard surf brands with great selection for men and women. We come for the accessories like their bags, belts, hats, etc. and they have great variety. The style is geared toward a surf and skate lifestyle. Staff was really friendly and helpful. They're consistently approachable and chill, which blended right into the feel of the store. We got exactly what we were looking for with the staff's help. They even helped us get a better deal by recommending some of their current sales.

I was very disappointed with my experience. The store felt dirty and unkempt, and the selection was…read moreodd and poorly organized. Many of the items looked outdated or in poor condition. What really made the experience unpleasant was the employee working there. She was rude and seemed to watch customers as if she expected them to steal something. Instead of feeling welcomed, I felt uncomfortable and judged the entire time I was shopping. I won't be returning and would not recommend this place to others.

My experience at this store was very disappointing. My group was in the store for about 15-20…read moreminutes, and an employee continuously stared at us the entire time, which made us feel uncomfortable and unwelcome. When we left the store, the employee followed us to our car and accused us of stealing a pair of glasses. We immediately went back into the store and asked her to check the security cameras because we knew we hadn't taken anything. Despite cameras being visible throughout the store, she claimed the cameras were not working because there was no chip installed. A short time later, she found the glasses right next to the display where we had said they were the whole time. Being wrongly accused of stealing was frustrating and embarrassing. I understand that employees need to prevent theft, but customers should be treated with respect and not accused without evidence.