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    TJ Maxx

    2.9 (55 reviews)

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    Shoes
    Keiko M.

    They have some high end brands bags, clothes, and shoes because of the nice area. I always find something good for me here. Variety: Good. Not so many men's. Customer service: Just ok. They look too busy to say hi. Parking: Street or valet. I parked on a street on Sun, which means free. Location: A great shopping area:)

    Found some cute summer colors at half the price they'd be at a normal beauty supply-$4 Essie
    Kera T.

    I've spent the last 4 months of my life filling and decorating my new home and I don't know how I could have done it without the help of all of the TJ Maxx stores within a 25 mile radius. I blew through my budget with quality furniture so when it comes to the smaller accent pieces--candles, toss pillows, high-thread count sheets, kitchenware, baskets, etc, I scale back and supplement my Pottery Barn/Crate & Barrel binges with discounted items. This location is pretty prime because it's in fancy Friendship Heights so they usually have nicer home brands. To dispel a common myth: things aren't discounted because they're damaged, it's usually just department store leftovers and I could care less if my housewares are last season. And real talk you must have patience, you're not going to "clean up" every time you go but they get deliveries regularly so check back as often as you can. I work down the road so there have been times when I'm there 2 or 3x a week, ahh the thrill of a bargain chase :-)

    Thanks for harassing us out of your store!

    My husband was carrying the backpack I bring to work every day (city life=backpack life, am I right?). I'm not sure if it was backpack, or because my husband is brown, but I have never felt so unwelcome in my life. We were followed by two guards who would not stop staring while talking to each other. We went to other parts of the store--they were never more than a rack away, and they checked the racks that we left. When I wanted to try on clothes, the woman working at the fitting room counted my clothes herself (wouldn't allow me to), and then stopped me to count them again, and then AGAIN, while snidely telling me that she couldn't remember if she had counted 9 or 10 items (the limit is 10, so it doesn't matter--unless they physically count every customer's items three times?). I was pumped to find cool threads, but after being followed, confronted, and harassed, I left them behind. Just have a no backpack policy (or no non-white people with a backpack policy?).

    Michael Kors black platform pumps

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    10 years ago

    Lack of customer service, no "thank you" or "how are you", employees both at the check out and the fitting room seemed irritated.

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    Page 1 of 2

    Ask the Community - TJ Maxx

    Review Highlights - TJ Maxx

    Great location in Friendship Heights is Metro friendly and close to other great shopping.

    Mentioned in 3 reviews

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    Saks Fifth Avenue - Beautiful purses.

    Saks Fifth Avenue

    3.1(105 reviews)
    0.0 miFriendship Heights
    $$$$

    Saks in Chevy Chase is a throwback to a more genteel era. Stores like this used to have snooty…read morereputations but nowadays I always find the staff very friendly and welcoming. While the standalone men's store across the District line is now sadly gone, the third floor is now the men's department and has just a good of a selection as the old store. What I like about Saks compared to Neiman Marcus or Bloomingdales is that Saks still has a top notch, high quality private label collection of menswear basics. In addition, their sales can be great, especially on the private label clothes. The new parking lot arrangement is very odd. When you park you have to scan a QR code, pay for parking, and then Saks can give you a discount code inside that makes it free. It's a lot of steps for what used to be just handing over a validation ticket. Given that the clientele here skews quite old, I can't imagine this change has gone over well. If you are a regular customer, your sales associate can register your plate and then you don't need to go through this whole rigamarole each time.

    I had placed an order on the app. I can see the transaction on my credit card. However, I cannot…read moresee the pending order on their website, nor have I received a confirmation email. I called their customer service about it. The wait was not too long. The customer service representative could not find anything about it. He seemed annoyed by my request. He gave me the phone number of a third party company that handles their credit card transaction to confirm whether the transaction went through or was a hold. He was ready to hang up to get rid of me. Why should I call a different company? Anyways, I did it, after being on hold for 20 minutes, the other representative was just as clueless, did not ask for any information. Once I told him it was an amex card, he told me they only handle visa and mastercard transactions. Now I need to call Saks again to find the subsidiary that handles their amex transaction?! What a horrible waste of time, and inefficient workflow. They should have audit logs in place for their representatives to access and understand what went wrong. They just had zero explanation and wasted my time for nothing.

    Photos
    Saks Fifth Avenue - More stunning designer purses.

    More stunning designer purses.

    Saks Fifth Avenue - Nice ties deserve a BOX. I am way too old, $, and educated for "dumb" customer service.

    Nice ties deserve a BOX. I am way too old, $, and educated for "dumb" customer service.

    Saks Fifth Avenue - Saks.com does not know how to maintain a level of presentation.

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    Saks.com does not know how to maintain a level of presentation.

    Target

    Target

    2.8(38 reviews)
    0.8 miTenleytown
    $$

    I really want to like this store but somehow every time I come here I never buy more than one or…read moretwo things. There's just better options either at the super crowded Whole Foods or poor service Giant. Pros: * Better service compared to other stores in the area. You can frequently find someone and ask them where a product is located (which might not work ... see the Cons list). Even pre-Covid, I can't ever seem to find an employee. * Clean store, well lit, good structure Cons: * Selection - this place tries to do everything in a small space and ends up having only the basics. I wish they'd buy out the Container Store and have a proper destination for food. * Brand names - as with most Target locations, they don't do many generics, which might be something you prefer but I dislike. Maybe when I was a kid, generics were lower quality, but nowadays, you're just buying the colorful packaging. * Produce - despite what you see in the pictures for this location, this section is minimal and of average to low quality.

    On 8-1-2025 I SPLIT my pants and had to run to TARGET to purchase a new pair of pants I found what…read moreI was looking for and noticed there were No cashiers working there I asked a nice employee to help me with the self checkout machine and she did I give this place 5 starts in spite of the fact there are no cashiers there which there SHOULD

    Photos
    Target
    Target - Not a good sign. This store MAYBE closing. A lot of stuff is on clearance. The customer service is pretty bad here so I'm not surprised.

    Not a good sign. This store MAYBE closing. A lot of stuff is on clearance. The customer service is pretty bad here so I'm not surprised.

    Target - Shopping cart wheels locked up in the store. Lol.....

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    Shopping cart wheels locked up in the store. Lol.....

    Banana Republic

    Banana Republic

    2.6(21 reviews)
    0.2 mi
    $$

    I was looking to buy cloths for summer vacation . Went to the Wisconsin Ave Banana Republic. The…read morefew sales people were busy talking to each other . I finally flagged down a young salesman asking how the sales work . His answered with hesitation " some items are on sale - others not " and walked off to chat with his colleagues. To confirm the store was almost empty . I finally found a shirt I liked . As it was impossible to get help, I went on the BR website . Great on sale it seemed. Took it to the counter : " sorry others motifs are on sale but this one is not ". This person was actually pleasant. I actually didn't really care about a sale price or not but I was not OK with the overall service. I left and end ended up spending $370 next door at the Gap. BR Wisconsin -never again.

    Overall, I had a decent shopping experinece at this Banana Republic. I stopped by primarily to…read morepurchase a couple pairs of pants. For what I wanted the store had a nice selection. I was quite impressed by the friendlness of the sales associates. *I've forgotten his name, but he was thin Black man with a neck tattoo.* He was really helpful in finding the correct size for my pants. While I found what I was looking for, I did not think this location had too much variety for men's clothing. While I did not personally experience this, I thought one of the sales associates was a bit aggressive with a customer in regards to applying for a store credit card. I get that sales associates will receive bonuses based on the number of customers that sign up for a card. After a customer says no for the second time, then the sale associate should stop. For instance, my sales associate asked if I wanted to sign up for a card, and I said no. He followed up with the typical "if you sign up for a CC, you'll save X% on today's purchase" statement. After I said no for the second, he let it go. In my opinion, that's what the other sales associate should have done. This location validates parking with a purchase, but be sure to double check that you are using the correct parking garage.

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    Banana Republic - Sad site

    Sad site

    Banana Republic
    Banana Republic - Daniel was awesome!!! Thanks!!!

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    Daniel was awesome!!! Thanks!!!

    Saks Jandel

    Saks Jandel

    2.8(12 reviews)
    0.3 mi
    $$$

    Best department store that I've ever been to. I come to D. C. 5 times a year and always shop…read morethere. WONDERFUL

    This review was originally posted on "The Bridal Salon at Saks Jandel" Yelp page on 8/10/2013…read more.. Went into Saks Jandel today after receiving several emails about a huge sale they were having. Actually, wanted to check out a few cocktail dresses for some upcoming galas but figured I would also browse their sample sale bridal gowns (just for ideas). That place looked like a zoo! I'm starting to wonder if it was actually a going out of business sale which would explain why the sales associates seemed to care less about helping customers or if there was another underlying reason why no one assisted me or even acknowledged my presence. When I walked in there were sales racks everywhere, I felt like I had walked in a Marshall's or Ross. Spotted a few associates, no one spoke or even attempted to make eye contact with me. I continued to walk around for several minutes, still nothing. Eventually, picked up a cute purple cocktail dress and still no one approached me or acted like they were interested in making a sale. Oh well. Would've at least like to try the dress on but I don't patronize places where I am clearly not welcome. Continued to walk around still nothing, so I left vowing to never go back. I shop at upscale department stores, namely Saks Fifth Avenue and Neiman Marcus, all the time and have never experienced anything like this. Definitely will not be returning to Saks Jandel ever again. If you decide to go there, don't say I didn't warn you. 2/8/14 I was asked by a Saks Jandel Bridal Salon representative to remove my review from August since it was about Saks Jandel, not specifically their bridal salon. Again, my review speaks solely to my experience at Saks Jandel, not their bridal salon.

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    Saks Jandel
    Saks Jandel

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    TJ Maxx - deptstores - Updated May 2026

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