These folks are great. I've had a number of separate work projects with them, ranging from…read morereplacing my oil-based boiler with a gas-burning boiler, to servicing our hydronic radiators in a few different ways (replacements, fixes, removal). Planning on having them back later in the year to put back some radiators that are being removed in favor of a remodel. In my experience they've been very honest about how our system can best be served (including recommending solutions that are appreciably not the most expensive, based on our own priorities, which I appreciate), and have been flexible when work had to stop mid-way through a project due to unforeseen circumstances. When we found out that our exhaust wasn't exhausting, they were able to get a chimney person out the same day to get an assessment. I can't express how much I appreciate someone who knows when they've hit their technical limit and is willing to say "Let's bring someone else in". Can't express enough how grateful I am to have them around to help out. It's important to me that I have good people that do good work on a house I love dearly, and it's comforting to know my plumbing needs are able to be taken care of by people I trust. Keep up the good work y'all.

I used NW mechanical previously for some fix work and they were great…read more Recently I had some broken pipes , and asked them to give me a quote. Their trip charge is 200, because they were great before and I was ok with that. But this time, not only it took them 2 visits (including a missed one) and a long time to give me a quote, but they gave me a ridiculous estimate that made me think they don't want this job. This is ridiculous so I have to go to others. All my 3 other quotes ( from other well reviewed companies) were like 600-1000 to replace the broken runs, but they quoted me something like 5000. So 2 star for previous good work, but they disappoint me this time.

A few days ago, I called Fischer with a question about my furnace thermostat. I wasn't sure if it…read morewas actually malfunctioning, but since the device is many years old, I wanted to make sure that what I observed was a genuine problem before scheduling an actual service call. Companies with less of a service ethic wouldn't have taken the time to have a product manager call me back to discuss the problem before insisting on scheduling a service call, but Matthew at Fischer called me back and addressed my concerns!! We are recent converts to Fischer, and truly appreciate the way this company treats their customers. No upselling or unnecessary charges, and they're just nice people!!! 10/10 would recommend!!

I had the pleasure of working with Seth, Mike and Jeremy to get a 3 zone Mitubishi minisplit…read moreinstalled in an apartment downtown. Out of the 3 bids that I received: - One company refused to install a 3 zone due to the complexity of the job. - Another quoted me double what Fischer did for a 3 zone, and recommended that I install a two zone instead, greatly reducing the work needing to be done. - Seth was able to design a good solution and give me a fair price. My install required cutting through a significant amount of drywall, which is something generally not handled by HVAC installers. I was worried about the question of how much it would cost to repair the damage. The drywallers I reached out to would only give me quotes after the work was finished. Seth once again beat expectations by reaching out to Fischer Restoration and managed to get me a quote in advance of the HVAC install being done. Finally it came to the install. Cutting sheetrock (especially ceilings) is messy business, but Fischer Restoration sealed everything off and left the place spotless when they were finally finished. Jeremy and Mike installed the Mitsubishi minisplit over the course of 4 days. Just like the drywallers, Jeremy and Mike left the place spotless at the end of each day. Naturally we ran into a few issues once the walls were cut open, but both were quick to solve problems and suggest alternate solutions. It was clear that these two take great pride in their work. I'm incredibly happy with the entire experience with dealing with Fischer, and I'd insist that you get them your business!

During a remodel, my general contractor subbed out the HVAC work to Seattle furnace. John came,…read moreinstall the units, took payment, and the units were never functional. My general contractor tried to reach out to them repeatedly, with no response. As a result, I had to call another HVAC company to come out and fix the problem with their work. He even denied doing the work, denied receiving payment (despite cashed checks and check images). No wonder they are out of business now. Green City Heating (who bought Seattle Furnace) also was zero help.

John is such an honest guy! My heat pump's cooling function quit working. John came over but found…read moreout he doesn't work on the ductless type of heat pump I own. However he helped me reset my outside unit and that did the trick! And he told me he was not going to charge me anything since all they did was a reset. I would highly recommend John-- he is trustworthy.

Had an issue with our gas furnace and got another company to come in and give a quote. They told me…read morethe induction motor wasn't working and would need to be replaced, giving me a fairly high quote for replacement. I wanted to get another quote and ended up going with Airloop as they said their quote fee would come out of the cost of repairs, unlike the other company I used before. When Jairo and team came in, they showed me that the induction motor was working fine and it was actually another part (motherboard) that had to be replaced. Gave me a much more reasonable quote for replacement, even telling me that they'll check for me whether the furnace is under warranty and the reduced price if it was still available. Great service, communication, everything. 5/5! Will definitely call again.

Very happy with the service. My HVAC was repaired the same day and the follow up was prompt and…read moretimely. Will recommend to everyone.

Friendly staff who have very flexible hours. I needed them to repair my AC super early in the…read moremorning. Just a heads up to anyone else reading this, I called around and they have competitive prices. Air conditions working fine now.

I cannot thank Charles enough for everything. After calling and explaining my furnace situation he…read moremade me a top priority. Promised to make it out to my house no later than tomorrow afternoon depending on what time his appointments were done with. He followed through and came by around 11am to come repair our furnace. He gave us a rundown on tips and tricks to make our furnace last as long as possible. Very honest and hard working guy. I highly recommend using him and Decker Heating.

I clicked on an ad for a $79 cleaning thinking it was too good to be true -- but I'm so glad I…read morebooked it! They scheduled my appointment right away, and Cody came out to do the service. He did an excellent job, didn't try to upsell me on anything, and took the time to give me some really helpful advice for when I eventually need to replace my 12-year-old furnace. Super professional, honest, and easy to work with. I'd definitely recommend them and will be using them again in the future!

We had a new hot water tank, fuenace, and air conditioner installed. The fellows who came to do the…read morework were courteous, friendly, efficient, and professional. The result was clean, well thought out and nicely planned. The value will give great returns for years to come. We would recommend Snohomish Furnace and Air to anyone.

I don't like to negate the hard work that business people do. However, this negative review is…read moreabsolutely necessary. Last summer (2024), my general contractor hired After Hours (Brandon) to install a brand new heating system. My house had suffered a fire and the old system was being replaced. The new system included a furnace, heat pump, and all new duct work. They were also hired to install fans for the two bathrooms and for the kitchen vent. They did a poor job. It does not appear that they are aware of, or read up on, the municipal code prior to starting the project. There were code violations and poor workmanship: 1) Installed R4 flex ducting instead of R8. R8 is code. The code inspector noted this. 2) Adjoined two sections of flex duct with metal. Inspector called it out that flex duct should not be spliced. After Hours fixed this. 3) Did not insulate the heat register boots underneath the house. Instead, they only ran the ductwork up to the connection of the boot. They abandoned the job before this was found by the inspector. 4) Some of the duct runs were on the ground in the crawl space. 5) Did not level the heat pump and did not secure the heat pump pad to the ground. Inspector called it out that it needs to be secured. After Hours was already off the job and did not fix this. To their credit, they did move the location of the heat pump and related connections to a different location upon request. 6) Gave me a dented heat pump which they would not exchange. 7) The roof boot that they installed for the kitchen vent leaked rain. They did come out and tarp it the night that I informed them of it. We've had other companies come out to fix these mistakes. Other than this, I have a working heating system, bathroom fans, and kitchen vent.

Moved into a new house recently during the summer and finally decided it was time to install AC. I…read moredidn't know what I needed and Tim walked me through which system would best fit my needs and house size. The work was scheduled and completely very quickly. Tim was very professional, there has been no issues so far, and the price was the lowest out of the other three quotes I got from different companies. He also mentioned they do furnace maintenance and laundry vent cleaning which I'll definitely use in the future when I need it.

Fantastic service. Super knowledgeable efficient upfront costs…read more Michelle is an amazing tech

Almost a decade ago I invested in an in-floor Janes's Radiant Heating System because it's clean,…read moreefficient, economical. I rely on their trained technicians for annual servicing & maintenance of the system. I especially appreciate the discounted 2-year Maintenance Agreement to help me save some money. Today I want to give a shout out to Josh who showed up right on time at 8:00 a.m. having driven a long distance from off island. He went right to work making sure that all the parts were still in good shape to give me another year of service. While here Josh suggested relocating a PVC pipe to better protect it from being inadvertently knocked out of place. It's that level of professionalism, courtesy and attention to detail I have come to expect & value from Janes Radiant Heating. Thank you.