In this day in age it's hard to find good customer service, let alone GREAT customer service. But…read morenot at Cooper's Floors. You walk in the door and immediately feel like family. They give you one on one attention and listen to your needs and wants. We have used them for our flooring needs multiple times with multiple houses from carpet to laminate to LVP and have always been over the moon with our final product. Even when we have needed carpet patched because of a paint spill, their carpet installers patched it so well we couldn't find where the patch was. I would never go anywhere else for my flooring needs.

Great prices, large selection of what we were looking for and helpful staff. We love our new carpet…read more& plan to purchase more flooring from them in the future for our home. We are happy to have shopped local & supported a small business instead of the big box stores.

Thank you, 651 Carpets, for a job beautifully done. The entire process was seamless and efficient…read more From the moment the sales representative arrived to the final installation, I truly felt I was receiving white-glove service. Every employee was top-notch--knowledgeable, courteous, and incredibly helpful. I absolutely love the new flooring and have already received many compliments on how great it looks. If I could give 1,000 stars, I would without hesitation. I highly recommend 651 Carpets to anyone looking for exceptional service and quality.

I had carpet installed in June and noticed what I thought was a seem. I called and talked to…read moreStephanie and had someone come out to inspect. It was determined that it was not a seam and was defective carpet. She filed a claim with the manufacture and within a couple weeks I had new carpet installed. Can't say enough about how she handled this claim. Turned out way beyond my expectations. Thanks, Stephanie, for all you did to make this happen so quickly!

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

So far so good. Response times are great and being kept up to date with our flooring order has been…read moregreat. Price is negotiable and able to provide good selections based on your budget. More review coming after the floors are installed!

I had most of the ugly carpet in my condo replaced with vinyl "wood" flooring (will re-carpet…read morebedrooms later). Redmann's made the whole thing much easier than I had feared it would be. Kind and patient design help at the shop to choose the product, caring and thoughtful people measuring and estimating, decent prices, and two of the nicest installers anyone could ever hope for. The actual installation was pretty much a breeze, except of course for all the furniture being crammed into the bedrooms which was actually kind of funny and only lasted for the four days it took them to do the whole job. Would I use them again? Absolutely!

Super pleased with the staff at Redmann's. Always quick to respond and work with your schedule.read more

We went with Touchdown Tile for our upstairs bathroom remodel, as they came highly recommended. We…read morereceived our estimate at the beginning of September in 2024, Final payment 12/30. Initially we were told it would be done by Thanksgiving and it ended up going through Christmas. Throughout this process there were numerous issues. They installed a bath fan that still did not work appropriately and the contractor put his foot through the newly finished knockdown ceiling, floor tile improperly laid, improper grouting (they had to reapply multiple times), electrical outlet and switch not installed level, they damaged the bathtub, the entire tile surround in shower was installed badly and waving. Not to mention the mess left outside, drywall compound/grout water being dumped in my backyard and damaged my siding/grass; and a piece of plywood in the front yard that was buried by snow during the project and killed my grass when found in spring. Due to this, I reached out to the GC about my complaints in March of 2025. The GC was shocked by the quality of the initial job and stated he would correct the mistakes. They finished corrections in January 2026. After the "corrections", the bathroom fan doesn't work and drips a lot of water when in use. The entire surround was replaced and still not done well, the tiles aren't aligned and in one spot i have a cut myself a few times from the tile jutting out. Not to mention, I purchased this tile for the contractors and didn't receive payment until the fix was complete months later. This was brought up during the second surround installation and the solution was to add more grout to the bottom of the jutting out tile. This grout has since deteriorated and it is sharp again. Grouting was done incorrectly and redone 3 times during the fix. Multiple attempts to patch the damage to the tub were done, damage still visible in 2 spots. They tiled over a water pipe that held the shower wand, so we had to wait for the GC to drill into the tile to reveal the pipe. The plumber came out to the drilling being incomplete and had to reschedule multiple times. To the plumber and I's dismay, this delayed the process. On the other side of the shower there is a closet with an access panel which has began to show increased signs of water intrusion at the top of the wall near the shower head. In the end, I was compensated for the tile I purchased + a little extra. (this did not cover the cost of tile plus interest due to delays). Plus a bathroom with improper tiling, a steam issue (to the point it has rusted the light fixture in the bathroom), and incredibly messy finishes (including towel racks falling out of wall). We wasted 20k dollars and will have to pay to have the bathroom remodeled, yet again. BEWARE, please think twice before using this company. I will not be recommending/referring them to any friends, family, or clients.

Extremely professional and knowledgeable. Kyle came up with the perfect solution to a tile repair…read morethat ended up looking better than the original design. He was very efficient and conscientious, as well as very pleasant to work with.

Caleb of Sota Coating did an exceptional job…read more Extremely pleasent, a very hard worker and stayed on the job start to finish. Was very responsive out the same day to give us a quote. It was refreshing to meet a genuine, no bull person and no surprises. He was truly excellent. Great results - just look at the photo! I also highly recommend.

From the owner: We got water in our basement over the spring and we're looking at options other than carpet. We…read morecame across Caleb and he was extremely responsive and quick to come over and take a peek, offer a quote, and get started! We ended up doing an epoxy flake floor in our laundry room and a metallic epoxy in our main living area. It turned out amazing and we couldn't be more happy!! Caleb is a great guy work with and goes above and beyond to make sure you're happy!