I have had the pleasure of dealing with Gabriel and his team on at least 5 plumbing issues. I had…read moretwo leaks within a month apart which was devastating. Gabriel came and helped me get my home back together. I met him years ago and he is the disaster team specialist for sure. He has been there no matter what even during the holiday, he came through when you can not possibly find a plumber to come out. Gabriel came even my home association plumber would not. I have recently had him do painting in my Master bedroom and Bathroom. Replace all my plumbing fixtures and Change my light fixtures inside and outside of my Condo. Not to forget they power wash also. I am about to replace all the old plumbing in my home and I only trust Gabriel and his team. Not only does he do Amazing work, he is very professional and kind hearted. I am thankful and grateful to have met him.

Gabriel was very quick to respond to me when I reached out concerning a leak in my bathroom that…read moreturned into a dangerous situation with my floor. He was extremely thorough, honest and reliable. He got the job done exactly when he promised and let us know what was going on. We are very happy to have found an excellent contractor who did what he had to make sure we were safe and well taken care of. Thank you Gabriel!

I called with some water damage in my home. They initially set to accommodate me after hours with a…read moreservice visit to my house as late as 10 PM. After asking me to walk them through what had occurred, and what damage was visible, the tech on the phone explained that what I described would simply require sheet rock repair and not the exhaustive repairs that this company handles. He specifically noted that he did not want to charge me. The amount required for what sounded like a minor repair. His honesty and integrity was unmatched and saved me a lot of money. For their honesty alone, I 100% recommend these folks to anyone who needs their services.

My water heater leaked and flooded the whole dining room and part of the living room and closets. I…read moream glad I found a local water damage restoration company that were responsive and quickly started the process. Sam explained how they are working with the insurance company and take care of A to Z and everything went well as was explained. The techs were professional and polite. They removed the wet floor and dried out the walls and the cabinets. The drying equipment were running for few days and they start the renovation right after they made sure everything is dry. We have new cabinets and floor and the kitchen and living room is newly painted. They worked closely with my adjuster to address all their concern. I will use the gain if I ever need any emergency flood services.

I had such complicated and worst kinds of flooding problems (multiple times in my residence and an…read moreinvestment house). John (I call him John John) is the most reliable person I have met n my life. He will become a trustworthy friend in flood. He will do everything he can to help you. He knows what he does, stay touch with you and contact and negotiate with your insurance company so vigorously for you. He is such a savior in unfortunate incidents. Thank, John John

Unbelievably helpful during one of the worst days I've had in a long time. They were fast,…read moreprofessional, with compassion for me while I was panicking over water damage (all is well! Phew!) highly recommend keeping their information handy but I hope you never need it like I did!!

Alex has done several projects around the house for us including tile work, countertop…read moreinstallation, sump pump installation and sink and faucet installation. He brought our electrical panel back up to code, installed light fixtures and updated our electrical outlets and light swItches. He's reliable and always on time. We trust him with any job and he is always a joy to have in our home.

ALEXSVCS is great to work with. He showed up on time and I explained the electrical problems I was…read moreexperiencing. ALEXSVCS patiently explained the issue and then he solved it. ALEXSVCS offers competitive pricing with an excellent service. I look forward to working with him in the future for my electrical and home improvement needs.

14 photos posted including text thread with owner. Click the link ^ to see them all…read more I originally hired him to pull cable and that work went off without a hitch. While he was doing that I mentioned we needed the house pressure washed. He stated he could do that and fix some caulk issues at the same time. We agreed on a price. I pointed out a specific issue with caulk while we were talking and asked that he fix any caulk issues he found. My expectation was that he would actually look at the caulk over the entire house. He did not. He did the work when I was not at home so when I returned I asked him about what I could easily see from the ground as unfinished work. I wanted him to come back and do it right. His response was to offer me a $50 discount, meaning I needed to go find someone else and pay them to do what he didn't. We went back and forth by text with him becoming more angry and dismissive. Attached are photos of the work he did (or didn't do). His task was to pressure wash the house and fix any caulk issues. You can see for yourself the quality of his work. All of the guttering has black lines clearly visible from the ground so someone on a 40 foot ladder at eye level would have known it was dirty. The soffit face is dirty. The siding is still dirty. Several windows still have black on the bottom. Integrity shows through when nobody is looking. My experience shows me that Mr. Jessup doesn't have or demonstrate any. His blaming a customer for unfinished work does show he takes no pride in doing a good job. Update: Entire message thread posted in photos. If you are going to do the job, do the job. If not, don't take the money. I never offered to hire someone else. Read the text. I said your telling me you would give me $50 off was the same as you telling me you were not interested in finishing the job and to go hire someone else. I clearly told you I was not looking for a discount, that I wanted the work done. Either you are going to do the job or you aren't. Stop blaming me because it isn't clean and caulked. My end of the deal was paying you $370 which I have absolutely done. Your end is the one one still not complete.

Charles showed up with a mask and was very professional. He helped me fix my very squeaky floors…read morewhen others turned the job down. Price was very fair and I was pleased with the results. Didn't eliminate the squeaks... maybe a 60% reduction, but considering the fact that others said it wasn't possible without tearing up the floors, I consider this a win. Will be saving his card for future projects!

Excellent service. All around a Great Guy!…read more Was struggling to get my in-laws' house in Silver Spring through a refinance after my wife's dad passed away. (Vietnam Vet RIP). Bank said several things needed repair before they would approve. Put a solicit out on yelp and VicKnows was the first to reply. Others did later, but I appreciated his timeliness in communication as well as his commitment to engage with me to hash-out the problem before coming to the house. Vic replaced rusted hot/cold shut-off valves for the washing machine, replaced the faucet for the laundry basin, removed the toilet in the basement bathroom, installed a drain plug to seal off the toilet drain, and installed a supply shut-off valve in the same bathroom for future use. My mother-in-law often don't take too kindly to strangers in her home, but when she met Vic, it warmed her heart. I was pleased to see her take to Vic and that she was in a good place especially after the recent death of her husband. This meant a lot! Vic is very professional and does really clean installs. Fast service. Prices were very reasonable. He's an honest man with a very kind spirit. Will definitely be using him in the future!!

Really happy with Vics customer service. He responded quickly with a very reasonable quote and was…read moreavailable for our emergency electrical issue. We needed a switch replaced and received quotes from multiple electricians that were over-priced and a bit cold in delivery. Vic literally saved the day. I would highly recommend Vic because he is kind, fair, and really reliable. Thank you so much Vic!!

Too bad I can't give this company zero stars, because it deserves it. A few weeks ago, I had a…read moreplumbing issue and shared this info with my sister. Since she's a member of Angie's List, she volunteered to look me up a few reliable plumbers in the area. The first name she gave me was Mr. Jackson from Reliable Home Improvements. I called him on a Monday and spoke to him about possible resolutions to my plumbing issue. We decided that Thursday morning between 9-9:30am would be the perfect time for him to stop by and inspect my issue. I remember that I specifically asked him if I needed to call him back to confirm my appointment with him later that day. He said, "no, I have you on my calendar, but if their is a problem, I will call you back." I thanked him and told him I'll see him Thursday. Well, Thursday rolls around and I didn't hear from, nor did I see Mr. Jackson. Extremely unprofessional! I worked from home that day, so thank God I didn't have to take off, but it was still an inconvenience. Why on earth is it so hard to find honest, competent and reliable plumbers? This is a give and take situation. I pay for a service, you fix the problem...plain and simple. I wasn't asking to fix the problem for free, I was a paying customer! Moreover, if he wasn't available, a simple call to reschedule would've been the proper thing to do. Two weeks to the day and I still haven't heard back from this company. Horrible customer service! Take it from me and don't even bother contacting this company. My sister suggested that I call him back, but I refused because it's plenty of plumbers in the area that are willing and able to assist me. I found one too, he fixed my issue lickety split and was very professional! One and DONE!

I left a message, he never called me back. I found this odd as waited several days for a call back…read moresince I stayed over a friend's house. Who doesn't call back? Update: Called me back a week later, said he was on vacation. That's cool and all, but could you leave a message on your voice mail stating as much since you also use this phone for business? How am I supposed to know that?

he was very quick and professional and answered all my questions. I will be using his services againread more