We want to commend TLC Inspections for their outstanding performance and customer service, but also for the character and integrity with which they operate their business. We used TLC for an inspection on our home purchase at Horseshoe Bay in October of 2016. John Gilson was there at the hour they were scheduled, and spent at least three hours doing the inspection. Within 24 hours we received a 25-page PDF report by email, with pictures and recommendations for code issues and corrective actions, even for items that were not actual deficiencies. The sellers fixed almost everything on the report without objection. While that was impressive, what happened this spring was even more so. We were only there on the weekends, and wanted to install a valve to cut off water to the house but leave the sprinklers running. The plumber could not find the backflow preventer to plumb the valve after that point. We searched the City records, two previous owners, and had an irrigation company dig for the backflow preventer. It was simply not there. At that point I contacted Nick Moomaw at TLC to ask if they had found a device. He checked their report and said no, they did not, but it was not on their report as it should have been, for some reason. While it was six months after the inspection, he did not hesitate to own the problem, and ultimately took care of the entire cost of installing a new backflow preventer. He could have ducked, or said it was beyond their coverage period, but he never did. The key point here is that it is not that we are perfect, but it is what you do when you encounter a problem that defines us. We would rank TLC Inspections and Nick Moomaw in the highest level of business practice. They are people that you can trust to do the job well and also to stand behind their work beyond expectations. As another aside, they recommended Residential Warranty Services for a home warranty when we purchased the home. We actually changed warranty to RWS before closing. They have also been excellent and we are using RWS in selling our home in San Antonio this summer. Thanks again to TLC Inspections and Nick and Laina Moomaw. Good people, good business. You cannot go wrong. Brent Lane Architect/MBA/LEED AP read more

On Wednesday, 17 Feb. 2021, I hired TLC to inspect the house I wanted to buy in the Carmel Creek development in Hutto, TX. This was near the end of winter storm Uri, which left ice, over snow, over ice on area roads. Mr. Kevin Tran came out at 8 AM Friday, 19 Feb. 2021. The roads were still icy. He did a thorough inspection of everything he could. City water supplies were depleted, so water pressure was deficient at 5 PSI. The roof had snow and ice, and it was too cold to run the A/C or test the lawn sprinklers. He came back the following Monday, in warm weather. He walked the roof, and tested the A/C and lawn sprinklers. He re-measured the water pressure, and found a normal 65 PSI, because the city supply was restored. He did not charge for the return visit. He posted a preliminary report on line Friday night, and a final report Monday night. The reports were clear, complete, and well illustrated with photos. Mr. Tran was unfailingly polite, knowledgable, clear in his explanations, and generous with advice for fixes and suggestions for maintenance. The house was built in 2017 and had been well maintained, so he only found minor deficiencies. He said it was very clean, even for a house so new. He set my mind at ease about spending more money than I ever have. read more

I was looking to purchase a house in Burnet. My realtor contacted TLC for the inspection. Jeff Diehl was on time and extremely thorough. The inspection was a little over 3.5 hours. I'm actually surprised Jeff did not tell me how many nails were in the porch! After he finished, he went over the report with me, item by item, taking his time explaining the items and why somethings did or did not do well in the inspection. I asked him some very pointed questions and what if scenarios, he patiently and objectively answered all my questions. I received a full written report later that night and was able to read in detail all the components of the report and look at the pictures of attic and under house issues. I wish I could say there was a happy ending to this. As much as I wanted the house, I did not want to take on all the issues Jeff identified in his report. There were too many for my liking and even if I had countered with a lower offer, the cost of repairs would have brought me back to the original price. OK, I didn't get my house but, I did get an excellent referral for the next house I seek and will encourage my friends who are house hunting to TLC and Jeff for their inspections. read more

My wife and I just purchased a home in Horseshoe Bay, Texas and TLC was referred to us by our Realtor. I highly, highly recommend TLC to anyone looking for an honest, trusted home inspection company. The detail and knowledge of our inspector and the thorough report gave us exactly what we needed to ensure we negotiated proper repairs with the prior homeowner. It gave us a real peace of mind about our home purchase and pointed us to the high priority areas we needed to address before we closed on the house. After the inspection but prior to us closing on the house, a problem occurred with the pool pump. Even though we are certain TLC had nothing to do with the problem (the pool was working fine for days after the inspection,) Nick, the owner of TCL, came out personally to check things out. He fixed the leak in the pump and replaced several parts on the pump and the filler, to ensure we wouldn't have any further problems. Again he and his company were not at fault, but he spent at least 2 hours and did all of the this, without charging us one extra cent. Incredible service - way over and beyond what was required! read more

I hired TLC Home Inspections to perform the home inspection, termite, and sewer inspection on a townhouse condo that we wanted to by. We had a tight option window associated with our purchase, and we had to schedule several inspectors all present during the same day. Chris Mayner was our inspector from TLC, and we had other inspectors from pest, AC, fireplace, and security companies as well. They all worked well together. Chris integrated his inspections and his reports to dovetail with the pest, chimney and AC company. We really liked his low key approach. We also like the way TLC Home Inspections communicates and the style of their reports. I needed some detailed photos the day after the inspection. He was easy to reach, and responded quickly with texts of the requested images. TLC Home Inspections was a bit on the higher send of the prices we saw, but we felt that we definitely received good services and good communications, and were happy with the outcome. read more

I had an outstanding experience with Chris Mayner from TLC Home Inspections. From start to finish, Chris was incredibly thorough, professional, and knowledgeable. He took the time to walk me through every part of the inspection, explaining everything in a way that was easy to understand without ever making me feel overwhelmed. What really stood out was how informative and patient he was. Chris answered all of my questions in detail and made sure I fully understood not only the current condition of the home, but also what to keep an eye on moving forward. That kind of insight is invaluable as a homeowner. His attention to detail gave me complete confidence that nothing was overlooked. I truly appreciate the time and care he put into making sure I felt comfortable and informed throughout the entire process. I would highly recommend Chris Mayner and TLC Home Inspections to anyone in need of a home inspection. Top-tier service all around. read more

Professional and detailed home inspection. On short notice Nick came out the next day as we secured the purchase over the weekend and we wanted to be present for the inspection before we had to leave town. Nick was fast, efficient and yet very through in our inspection. He answered many questions as he worked through the condo. His knowledge of building and construction is very extensive. He knows how particular items should be built and put together and has a keen eye for spotting when something isn't correct. He shared his observations as he worked and what might be concerns. And we had his written report within two hours of him completing the inspection. Besides all the above Nick is a nice and polite guy that works very hard. We highly recommend TLC to inspect your next purchase under contract or where you have need for such services. We would certainly use them again. read more

I've bought and sold a lot of real estate as a homeowner and a realtor. This is my second time to use TLC. The first time was a good experience but this one was excellent. Carson was our inspector and he was so thorough- even to the point of walking the roof (they don't all do this, by the way!). The report was delivered later the same day as the inspection and was clearly and well written. Carson was personable but very professional, even to the point of making sure that we were OK with the seller's agent present at the time of inspection discussion. Loved that extra measure of customer service and representation. read more

Nathan West was very professional and through. Very Plesant and engaging . He kept us informed of the process and explained each item that was found to need attention. I think for the expense, this was money well spent. Nathan spent 4 hours completeing his examination. I was originally referred to another inspector, who never showed up. After 2 hours and a few phone calls, I was given TLC's name. After a brief phone conversation, TLC arranged to have Nathan West at the house within 3 hours. He was right on time. The printed report is very informative and complete. I highly endorse TLC and Nathan West. read more

I referred a client who was buying a new home and needed a thorough inspection in a timely manner to Nick Moomaw and TLC. Their team reached out within a few hours to schedule the appointment. I was extrememly impressed on their turn around times especially in a fast real estate market where timing is everything. Nick and his team provided pricing that was very competitive and completed the job faster than any other inspection team out there. They have years of knowledge under their belts and know exactly what they are doing. I would highly recommend TLC Home Inspections. read more

My wife and I moved into our first home about a year ago and were experiencing MAJOR heartburn when we started to see cracking in our drywall. Wanting an unbiased, professional opinion, I googled Marble Falls Home Inspection, and TLC was at the top of the list... and for a GREAT reason. Nick showed up and was incredibly helpful and was able to answer all of our strange questions. He pointed us in the right direction and knows his stuff! We would recommend TLC Home Inspections to anyone and everyone, that is, if you want fast, informative, professional service. VERY PLEASED! read more

We are building a new home in Austin and we wanted to get a 3rd party inspection of the framing to ensure that everything was in good order before drywall installation. Travis Wright went out to the building site and conducted a very thorough review. His report was very detailed and was complete with photos of areas that he believed were deficient. We'll use this when we meet with the construction foreman in January 7. I could not be happier - I live in Arlington, VA and it's challenging doing business at great distances. I would recommend TLC Home Inspections! read more

I had an issue that I addressed with Ida Ribera. What a perfect person to have as a representative of the company! She was courteous, attentive, concerned, caring, and had incredible follow up. The issue was resolved to my utmost satisfaction thanks to Ida and her professionalism! I was in management for many years in the supermarket industry and owned my own company also, Ida is the type of employee that we all wished we could find and they are few and far between. Whatever TLC is paying her, it is not enough as she is invaluable in customer retention! Steve T. read more

We used TLC for the inspection of the home we purchased last year and Nick did a very thorough job, with an extensive write up. We recently had Nick out this past month as a follow up for Termite inspection and he made himself available the following morning. Our home on Lake Travis is our second home and Nick personally made the trip the morning we were there. He walked us through the inspection process explaining in detail what he was looking for and what we should do going forward to prevent termite infestation. Lucky for us, no termites... read more

When you meet the professionals with TLC Home Inspections, you will feel like you have been invited into a great family!! I have the pleasure of working with Laina, Nick, Craig and Faye and the rest of their staff on several occasions a month! They all step up within our community as well as for our Highland Lakes Association of Realtors and our WCR Highland Lakes Chapter! The time each of them invests in their inspections, local charities and supporting the local businesses is unmatched! Love referring them~ read more

Recently purchased a home in Fredericksburg and contacted TLC to Inspect. This was the second time I have used TLC. The first experience was great and this one was even better. Teagan was polite and courteous and scheduled my inspection for the next day. I met Robert at the house. He was very courteous and professional and most importantly thorough! I could not be more please with the entire experience. From first call to reporting to follow up. Totally seamless! Thanks read more