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    Tlc Kennels

    2.3 (6 reviews)

    Services - Tlc Kennels

    Pet sitting

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    4 years ago

    Last visit: Kennel Cough(bad), charged for nail trimming that wasn't done, charged for extra day that he wasn't there. Never again

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    7 years ago

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    13 years ago

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    15 years ago

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    16 years ago

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    9 years ago

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    MSPCA Angell - This sweet kitten came in for her first primary care visit with us. She was adopted from Northeast Animal Shelter in Salem.

    MSPCA Angell

    (891 reviews)

    Jamaica Plain

    I received a quick appointment for labs. Dr Stokes called with the results. I was able to pick up…read morethe medicine that night. When I called for clarification Dr Stokes called me back and helped me move forward with my cat's treatment.i cannot ask for more. Communication has improved 300%

    Everything. I brought my dog to Angell after VEG consulted…read morewith them about repairing an incision that had opened 2 days after TPLO surgery. Angell quoted about $3000 for the repair. When I got to Angell, it took almost an hour for triage to even look at my dog. It took another 5-6 hours before I we were seen by a vet which means my dog was left on a tile floor in the waiting room with an open incision that was seeping blood and with no pain medication or sedation. When we were seen by an intern - I don't remember her name but she was horrible, yelling at me to keep my dog still - she checked the wound, took some pictures, and disappeared. When she came back, the cost she gave was what Angell told VEG. I went to pay and was told that I was given the wrong quote and it would be $7-10,000 and that my dog would absolutely need a second surgery in 8-12 weeks. I was able to contact the vet tech where the original surgery was done and she asked the intern if they could bandage it in a way it would last 24-48 hours and she said yes. So, $600 later, I took my dog home after being told he had not been given medication and that he was aggressive with behavior problems. My dog is a favorite at my real vet's office and they always comment on how sweet he is. 7 hours later, the bandage had completely loosened and the incision opened completely, exposing the plate in his leg. I decided not to return to Angell and went to Blue Pearl where they properly medicated and bandaged my dog's leg. 24 hours later, I brought my dog to my vet where they repaired the incision for less than $1000. He did not need the surgery Angell wanted to do and he did not need an additional surgery. Then, I got a bill for medication for my dog even though the intern told me no medication was given. After 3 requests to talk to management, someone finally got in touch with me, told me my dog was given medication, and that if I didn't pay, they would ruin my credit (I sent them a check not even made out to them and they cashed it anyway - isn't that illegal?). I told them I believed they should reimburse the charge for the incompetent bandaging that I had to have redone and they refused. I filed a complaint with my credit card company - with the bills from Blue Pearl as well as the bill from my vet showing the work that actually needed to be done and they agreed that the charges should be reversed. Angell refused to reimburse any money. I hope you're happy that you stole over $600 from a senior citizen on a fixed income and that you would have done 2 unnecessary surgeries totaling over $10,000 if I had agreed to it. I remember now why so many people say that Angell is where dogs go to die. You people are horrible. You kept my dog waiting - in pain - for hours, lied about medicating him, lied about him needing two major surgeries, and did an incompetent job bandaging up his wound which needed to be redone 7 hours later by a competent vet. If I could give you negative stars I would. I will never trust you to even touch one of my dogs again. The only thing you want is money and you're willing to lie and do unnecessary surgeries to get it. So, enjoy your blood money. You're a bunch of thieves. If you provided competent service, at least I could justify paying but not when someone else has to do the exact same work, except they did it properly.

    Tlc Kennels - pet_sitting - Updated July 2026

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