Been here a couple time before. This time was looking for some lamp hardware for a special project. Got super help, but unfortunately was not able to find what I was looking for. However, the staff person was able to give me some good ideas on how to accomplish what I was trying to do. That is the part that separates an Ace Hardware from the Big Box stores. Excellent service that makes the best attempt to help you solve your problem. They carry plenty of the usual items that you would expect from an Ace Hardware. Thanks! read more

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Went in today for a new key. The experience was quick and the staff was very helpful. I was in and out in 10mins. We love Ace and keep coming back. read more

I had a great experience with Tim. He was very professional, knowledgeable and friendly. He took the time to answer all my questions and recommended the perfect product that works very well in my home! I will definitely be back! read more

Bought wing rub for $13. Basically tasted like sugar in a bag, gross. Went in to do an exact exchange for a flavor that was edible and was told it's not satisfaction guaranteed and I should try contacting the manufacturer. I threw it away in their garbage and I'm out $13 but I don't be back. read more

Update: Back to 5 stars. Between the communication with the GM and having to go back in there for user error with the gas chainsaw they have really went above and beyond on making things right. I just went in there due to flooding the engine. They fixed the issue and verified the chainsaw worked. If I took this to a big box store I wouldn't have received the customer service/help I received - especially with it being user error. This Ace has really jumped through hoops and I plan to continue to shop here. Again - support local business! Dropping stars from the 5 star rating. Recently had an issue with a chainsaw, in which the GM corrected. I had to go back to return the batteries from the old one after I got a new chainsaw, paying the difference. I went back to the service desk at the back of the store, dropped the batteries off and then looked at the bird seed. Biggest advice I can give to the business- make sure your customers aren't in earshot when your employees bitch about them. We'll see if I come back here, the main GM is really the only reason I still shop here. read more

When I need something (hardware wise) and usually something quantity wise smaller, I opt to come here even if I know the price may be more expensive. Why? should I drive 8-10 miles to a big box store or go a few miles and save the time to support the local hardware store. I'll support the local hardware store. So what do they do different that separates them from the big box competitors? Extremely helpful and friendly staff. The staff has been trained from the moment you step into the store to great you and ask if you need help or have found what you need. I am usually not more than a few minutes past the front door and check out lane (a welcome greeting from the checkout person) to ask if I need help. I can tell you this, I don't get that at the big box stores. If I ask for help finding something, they will walk me to the location. I have never been disappointed and obviously, they don't carry the larger inventory to be able to get the big purchasing power of the big box stores so the prices can be a bit higher. I also love that I can get my Traeger wood pellets here. The big box stores don't carry this in there stores. They tend to carry specialty items that the big box stores don't carry. Thanks for being in this community. read more

Okay once you get in, and better than the big box DIY home repair places but calling ahead isn't very useful because they put some girl on front end phone duty who doesn't know much. Maybe she'll get better over time, but until then, you just have to drop in. read more

Extremely helpful staff. You will never be more than 30 feet from someone who is willing to help. During my most recent visit I was greeted at the door by a chipper employee and asked if I needed help. I explained what I was looking for and the employee took me to the product and explained the different types and how they are different. Very good experiences here. Will be back. read more

Their prices are excellent I'm happy to have coupons by mail and they have Rewards when purchase something there. but I'm not happy with the owner customer always comes first and always right!! I don't need to argue about prices on products With owner of the store:( read more

I LOVE coming to this place. People are always helpful and there is always someone there who is knowledgeable. Mark and his dad have run this place and know what they are doing. I'll take this place any day of the week over a Home Depot or Menards just for these reasons. Stop in, you won't be sorry. read more

I love coming to this ace hardware store. The people who work here are always so helpful, kind, and full of great knowledge.

Amazing customer service. They go above and beyond to make things right and have integrity. Been shopping here for over 30 years, won't go anyplace else read more

Not reputable! Sold a piece of equipment to a friend which turned out to be about 4 years old and never cut price down. This piece of equipment was not in working order and they were not willing to refund full amount after owner had it only two weeks. Go somewhere else! read more