I'll start this review with a simple question. Do you want a gun? If so then On Target is for you!…read more They have a fantastic stock of long guns and hand guns, and it's constantly being updated. It ranges from top of the line manufacturers such as H&K and Sig Sauer, and Kimber, mid range such as S&W, Ruger, and Glock, to even budget minded buyers with High point and a vast selection of Com-bloc surplus! They have a wider selection of .40cal handguns than I've seen anywhere else around here, they even have decently priced .22lr! In closing l, out of all the stores I've been to, and all the private sales I've partaken in, On Target has me walking away satisfied 100% of the time.

Absolutely, a horrible shop!! Avoid at all cost. Unsafe firearm handling. Employees and some of the…read moregoods on sale seem very sketchy and of questionable quality. Dave your time and money. Shop elsewhere.

I inherited my grandfather's coins, knowing they were valuable and went to Scott's to be offered a…read morelittle over $200 I passed and went to eBay and what not and I made a couple thousand but in reality lost thousands before realizing what I had now going through Pcgs I plan on setting a new record for grading and auctioning. Most of my coins especially 1863 Indian head. Avoid Scott. Very untrustworthy people bad business I went to them and hopes to be appraised would've had better luck at a random pawnshop. Take a look at these nice high MS grade coins. They only offer me $200 for.

Scott was very kind and helpful. I had never been there and I took some coins in based on a…read morerecommendation from a friend. I feel he was fair and honest.

Went in there to receive a cleaning of my ring and to get a appraisal for it. The lady at the…read morecounter was so nice, explained what the ring was worth, and showed comparable rings. Informed me on how much it would be to get a upgraded diamond (did not push it on me, I asked before I was about to leave). Cleaned my ring for free, so it did not cost me a dime. If I decide to get a written appraisal for it she told me the price, which was VERY reasonable. I would recommend this jeweler to anyone looking for a customer friendly environment. So much better than any chain store where sale associates tend to push things onto you. Support local businesses that really do have customer service, something that seems to be dying out.

I have had minor work done here previously and been quite pleased. Stopped in tonight to fix a…read morewatch band whose pin had come out. The store was quiet, so they worked on and fixed it immediately at no charge. I will be sure to come back for services that require payment. Very friendly staff. Thank you!

I went here while I was shopping around for a new engagement ring. The lady assisting me was super…read morenice and so helpful. She took her time with me and seemed like she really enjoyed her job.

When I walked into Second Chance I got major Disc Replay vibes because they look so similar. Wall…read moreto wall aisles of dvds and I was in heaven thinking about how I could fit all of them on my shelves. I used to have a dvd collection of over 500 dvds until someone sold them without my permission but this place could help me build it back up to its former glory. I chose to write this in February, the month of love, because I love dvds and anyone who loves me knows how excited I get when I recieve a new movie or tv series. I would literally be in heaven if someone bought be a boat load of movies here for Valentines day, or really any day. I will definitely continue to come back here when in Kalamazoo to make my movie dreams come true.

I've been in here a few times. I for one would buy more horror blu ray/dvd if they had them in one…read morecategory. Nobody has time to sort through stuff alphabetically! Also don't try and sell every cult classic video at eBay prices. Let people find a gem once in a while.

I've known the owner for years, he has the skills and knowledge few around do. Every visit has been…read moreprofessional, helpful and worth the time. Each of my children have received a watch (with engraving) from Doug Sofia. Whenever our jewelry store would have a watch question or repair THIS is where we've trusted to assist us. "Hands down" best watch man in town.

Oof, what a rough experience. Took a cheap Casio watch in because I thought it needed a new…read morebattery. Never been to this shop, but found it by Google search and figured I'd support a small business. Older gentleman was the only one in the shop - he took my watch and said he'd take a look. He opened up the watch and said the battery was "like new". I said, "Well thanks, I don't want to waste your time." He says, "Well, I've already got this all opened up." (!) I wait a few more minutes for him to tell me more, or return my watch. Nothing. After about 15 minutes of waiting, he finally exclaims from his workbench, "You may have to leave this here a while - I've never opened one of these up before and [nothing's going back together like it should]." I left my name and phone number and asked him to call me when it was ready to pick up. This was on Friday at lunchtime. No call comes the rest of the day, or the next day. Closed on Sunday, still no call Monday. Finally, after work Monday I go by to pick up the watch. He hands me the watch and says nothing. I say, "Did you end up putting a new battery in?" He says, "That one's like new." (So, no.) I say, "Do I owe you anything?" He says, "Well, I gotta charge you $12 for taking that thing apart and putting it back together." Here's the thing, I'm all about supporting the little guy and honoring their time. But what about my time? Dude took my watch apart without knowing he could put it back together, then never called to say it was done, kept it for three days, and didn't actually DO anything. If it was my shop, I might say, "Hey, I'm not gonna charge you today because I kept it for so long and didn't actually do any repair on it. Have a nice day. Come see me when the watch actually stops and we'll get it fixed up." Instead, the guy got his $12, but I'll never go back there again.

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

I went in to repair a chain clasp that was broken. The man who helped me was very friendly and took…read moreit in the back and bent the clasp back into functioning shape in 90 seconds and handed it back to me--no charge. I was fully expecting to pay, as other large-chain stores recommended a new clasp. I highly recommend visiting Rose Jewlers over other chain Jewelers in the area for fair pricing (have used Rose previously) and top-of-the-line service.

They did a great job fixing my lawnmower in a timely manner but the owner was the rudest and…read moreinconsiderate person I ever had to communicate with. Honestl! Sadly, I wouldn't go back and a good lawnmower guy is hard to find.

I was potentially a brand new customer, and the owner treated me horribly. I called to ask about a…read morespecific part I needed for my STIHL leaf blower, because they are a STIHL dealer. Apparently they sell used equipment parts, and new. When I called, I was trying to price out a new part not knowing about their used parts business. He acted as though I should know that, and seemed put off that I didn't. It's the first time I've ever experienced a dealership of new equipment that has a used parts side business. He said over the phone gruffly that he had at least one, if not many of the exact part I needed in stock. His wording was confusing though. He said "We have the part on site". I asked him what did that mean? Are they at your dealership? On site could mean a warehouse nearby depending on how you look at it. I asked him again "Do you mean at your dealership" ? He said again "On site". He kept repeating "On Site" without explaining. Once I decided to let that confusion go, I assumed he meant at his business, even though I still wasn't 100% sure. He then said it was a part that was normally around $40 new, but he would sell the used part for $20, which he said was 60% off. I didn't argue that it would actually be $16, because based on his attitude at that point I decided to let it go. I told him I was on my way. I was under the impression that the part would be waiting for me when I got there, because he seemed to act like he had his eyes on it when I originally called. So I drove the 20 miles to get there. When I finally got there, there were two nicer younger guys that I was hoping I would be dealing with as far as the transaction went. They were polite and friendly. Unfortunately, the owner was the one I would be dealing with. He didn't greet me, even though I was clearly waiting to talk to him for a few minutes. He just kept working on some customer equipment issue at his work bench for 5 minutes, even though I was standing right by him. Finally I got his attention and reminded him that I came for the part we had talked about. He gruffly started looking for the part that I thought he would have waiting for me when I got there. He spent a few minutes looking, and then told me "There is no part, maybe a flaw in the inventory", and gave me a shrug. I then asked the younger guys if they could look up the part, and see if they had a new one in the store, because I didn't care if it was used or new. As they started looking, I said to the owner "You seemed annoyed with me on the phone, but I really thought you had actually bothered to get the part because you were off the phone with me on hold seemingly looking for it. "Don't tell people you have multiple of a certain part on site when you don't ". He didn't apologize for anything, and acted like it was my fault. He then asked me to get out of his store, yelling like some lunatic. He went from grumpy, to super angry in about 2 seconds. I agree he is technically the king of his castle, and I can tell his workers are afraid of his personality, because they probably had witnessed it many times and started to try and look busy working on anything they could find in front of them. I must say given the situation, I understand mistakes happen, but don't act rude to customers that are only there because of your word in the first place. If your word is no longer honest or trustworthy, time to find some help that can service the phone line properly, and stay out of site of your customers if you seem to hate them that badly. I've never been asked to leave any establishment or business in my entire lifetime, and I'm 50 going on 51. You can be "King Of Your Castle", but understand customers can and will continue to voice their opinion about you and your business. I just noticed this similar thing had happened to another poor customer in the reviews shortly before I witnessed this happening to me. I truly hope you get some help for your obvious anger issues. Everyone has bad days, but this looks like a common reoccurring problem you seem to have looking at some of your reviews. Zero stars.