I can't believe I haven't reviewed TNT Rooter before! I've been using them for about a year after finding them on yelp. Tim and his wife Christine are amazing! They are nice and helpful, knowledgeable and their services are reasonably priced. I never feel that they're trying to trick me or convince me to get things done that I don't need and they always give me different options as far as cost and durability depending on my needs. Having people you can trust is such a big thing and that's what I've found with TNT Rooter. That sounds super cheesy, but I mean it! They've also helped me quickly when it was urgent, so I appreciated that too! Definitely worth a call. read more

Tim and Christine went over and above making sure we were completely satisfied with the work they did for us. They are just some of the most delightful people we've ever come do ANY type of service at our home. Thank you for taking care of us, Tim and Christine!! read more

I use TNT and I have to say that I Tim is a nice guy and most importantly honest with the work he does. Tim is reliable and dependable plumber and I recommend him highly. read more

Tim and his son deserve more than 5 stars. I learned something new during my quest of searching for a plumber. Always get a second opinion. I had a problem with two of my bathrooms where everything was backed up except for the sinks and looked to my fellow yelpers for assistance. I called a different plumber, not Tim, in the morning and they arrived about three hours later. They said they would call before arriving, but they didn't. First red flag. They show up at my door and they were very unprofessional. Vehicle was not marked with the company logo and their "uniforms" had no identification with the company. Second red flag. After looking at my problem, they videod the line and they determined that they did not want to attempt to use a snake because they were afraid that it would crack the pipe. That was understandable, for a lay man anyways. So they continued with the water jet. They would charge $575, if it worked. They tried it with no success because they couldn't get it through the vent on the roof. Ok, so on to the third option, replace the main under the house up until the garage where there was slab. That would cost me $4,400 just for the main that runs under the house up to the garage. Then the plumber recommended I do the uppers, which means everything that is above the floor. That would be $5,800, but all the drywall and stucco that they break, they will not fix. "We are plumbers, not drywallers", he said. Another red flag. Then he went on to say that he would give me a 10% discount if I paid cash and that if I don't hurry and act fast, I wouldn't be able to shower until Sunday, this was Monday, by the way. Woah, two more red flags. And then he gave me a great idea, he said, "If you want to get a second opinion, do it. I don't want you to think that I am trying to take your money". So I did. But wait, here's another red flag, I was charged $100 for the unsuccessful use of the water jet. Nice. I told him that I would call him back after I thought about his estimate. Then he went on to list all the jobs that they have pending, but he was willing to squeeze me in. Hmm, I thought, that's pretty cool, all those are jobs are not as important as mine. WOW! Yeah right...Red flag. So i keep looking through Yelp and I find TNT Rooter. Read the reviews, looked at the pics and I said, well Tim's appearance was professional compared to the first plumbers and the reviews were what I was looking for, so I gave him a call. Tim and his son show up about an hour and a half later. We start talking about my issue and he's walking me through possible causes. At the end of the conversation, he tells me what he's going to do, does it, and guess what, I was able to shower that same night. Not only are Tim and his son courteous, friendly and professional, but they deliver and are honest. There was nothing that raised a red flag. I saw how much effort they put in and I didn't have a problem paying them what they billed me for. In fact, it took them longer than they expected because of the different angles on both vents, and he simply told me, "Don't worry, we are not going to charge a penny more." No mess was left behind, gave me some tips and told me to call him anytime if I had any questions. Their work is guaranteed and above all, Tim is honest and he saved me thousands. TNT Rooters have become my go to plumbers from now on. Oh, before I forget, before he began working, I asked Tim if there was a charge if he wasn't successful and he said, "No, why would I. That doesn't make sense". With that, I called the other plumbers the following morning and I asked them about the $100 that they billed me for the unsuccessful use of the the water jet. The owner answered and we chatted about it and my experience with the second plumber compared to his plumbers. The owner did save grace and voided my check. I thought that was great. Seems like a win win to me. read more

Tim came out to our home yesterday and was professional and efficient. He did not try to up sell the services as another company had try to do. He is honest and I would recommend his service to anyone. I would definitely do business with him again. read more

Tim and his wife Christine were amazing. They are friendly , professional and honest. Fixed our problem in a jiff. We really appreciate their work ethic. read more

Great service Tim is honest and professional....Left my restroom sink better than it was....

Had them come out again for leaking bath tub. Price was fair. These guys are so honest. I wanted extra work done. He explained why it was silly. What I have is good. read more

My family had a pipe prob and Tim and his sons came over and took care of us they are very friendly they gave us a price and stood by the price they gave I really really am happy with the work they did I highly recommend them to everyone they are very honest and hard working read more

If you want a honest person to take care of the plumbing problems you have in your house, Tim Guzman is the man. He makes no BS about it and he is not out to rip you off. One of Tim's mottos is that anything he tells you is not something that you are being forced to do, it is simply a recommendation. I had a plumbing issue and when we called Tim, given the severity of our issue, he came within an hour to make sure our plumbing problem was taken care of and this was on a holiday weekend! He even came back a few days later to do a check up to make sure everything was OK. Tim is a honest plumber, he will even show you what the problem is and before you make any decision on his recommendation, he gives you the details of your problems and tells you to go out and try to compare his work and his price. You get what you pay for and with TNT, I am very happy and satisfied that the plumbing in my home is taken care by Tim Guzman and his family. Trust me, it beats calling a roto rooter or any big name companies. read more

Needed my main line cleared, and on short notice. Tim and company adjusted their appointments to fit me in. Very professional and extremely warm, friendly and honest. Tim alerted me to a problem with my line, and I will have him back soon to take care of it. As I've seen others post here; if I could give Tim and family more than 5 stars, I would! read more

Fantastic service. Provided me with a quote over the phone and arrived promptly to resolve my issue. Would definitely use their services again read more

They came on short notice, spent a few hours working, and because they weren't able to solve our plumbing issue to their standards, they refused to accept payment. That's service that you just don't find anymore. read more

Called Tim in the morning cause my water heater stopped working. He said he could be out shortly which he was. He told me what was wrong with it which was a part that you could tell was already replaced by the previous owner of my house. He could have just replaced the part, but since it had already broke before i didnt want to have to deal with it again so i decided to go with a new water heater. He went out and got me a new water heater, installed it and fixed the vent pipe which wasnt up to code all by the afternoon the same day. Couldnt be happier with Tims work and how professional he was. read more

My regular plumber retired. I saw the great reviews & called & so glad I did. Tim & Christine (husband & wife) came out. Being a women & alone, I liked that Tim had his wife with him. When you don't know someone it's uncomfortable letting someone into your home. I had three problems & Tim fixed all three. The cold water to my washer barely trickled out. I did wash this morning, great water pressure. My kitchen faucet had low water pressure & the cold water in my master bath sink barely came out. Thanks to Tim & Christine both are working great. Very nice couple & really caring. The fee was fair & I will definitely recommend them. I have found my new plumbers. read more

Tim replaced my tankless water heater and did an unbelievable job. The courteousness and professionalism was beyond reproach. I would highly recommend tnt router for any plumbing work you need. Thank god we found an honest and reliable plumber. We will use them for any plumbing project we have going forward. read more

Woke up this week to a broken water heater. Normally it would not be an emergency but we have a 3 week old newborn and my wife is still recovering. Found TNT Rooter through Yelp and called him early in the morning. Tim answered right away, asked a few basic questions and I sent him pictures of the water heater information. He said not to worry and that he would handle everything as the water heater was still under warranty. He had two other jobs however gave me an approximate time that he would stop by. Tim showed up on-time as I had to leave work early so appreciate his time management. Between draining the broken water heater, replacing and educating me on the basics; Tim was done in a little over an hour. He wanted to ensure everything was working properly so he called the next day. My wife and I were very thankful to finally find an honest plumber that cares about his craft/work. We will definitely use TNT Rooter again! Thanks Tim! Sorry for the long post but I had to provide an update as we used TNT Rooter again. It used to take 2-3 minutes for hot water to get to our furthest bathroom. Discussed the situation with Tim and he suggested installing a re-circulating pump instead of running additional pipes. This saved us money and the hassle of installing more piping under the house. Tim, his wife and son showed up on-time and were finished in 45 minutes. The installation was very clean and professional and Tim charged me less than the initial estimate because he did not have to modify or change too much of the original piping and connections. TNT understands what great customer service and trust really means! Keep up the great work! read more

The main pipe underneath the house, leading to the sewer, had corroded and failed. I got three (3) bids to take care of the problem, ranging from the outrageous ($10,000, from the initial service) to the more reasonable ($3,000 or so to replace all the piping underneath the house), to that for TNT Rooter. Although Tim could have gone for a much larger scope of work, he crawled underneath the house, took pictures, discussed them with me, and indicated that most of the piping was solid and good, and it was only one section that had to be replaced, at a cost that was a fraction of what others had quoted. Moreover, he and his wife immediately responded, took care of the situation promptly, kept me informed about everything he saw, and was a real boon. I recommend his company very highly and was very favorably impressed. read more

MAKE TNT YOUR PLUMBER!!! You won't regret it. I wish I would have went with Tnt the first time my main drain was clogged, would have saved me $300. The first company that came out completely ripped me off and didn't even fix the problem like they were paid to do. Soon as they saw the roots in the pipe they thought Cha-CHING$$$, stopped their work, and tried to charge me $3000+ to replace the pipes even though they haven't even seen it. I stopped and called TNT right away. Not only was Tim helpful even though I didn't originally use him, he was very informative, which I highly appreciated. I had every confidence that he was the person for the job because instead of trying to rip me off, he was doing everything to help fix the problem because he actually loves what he does. Not only am I saved from a backed up bathroom, I now have a squeaky clean, not needing to be replaced main drain, and more money saved in my bank account. Tim was thorough, very carefully cleaned up any mess left, and the price he quoted was exactly what he charged me. If I ever have a problem, I will 100% call Tim because I am tired of being ripped off from companies that lack in customer care. read more

I called Tim because our water heater kept turning off. Sometimes the pilot would stay lit for 1-3 hours or 2-3 days. He came out to take a look at no charge. He diagnosed the problem to be 1 of 2 things, he suggested we try the cheaper of the 2 to see if that option worked trying to save me some money. He said that if it was the more expensive option, he would do the labor for free. Thank you Tim, it's been 3 weeks, and so far our water heater has stayed on. If you are looking for someone who is professional, reasonable and honest...Tim is your guy. read more

I highly recommend Tim from TNT. Very rare nowadays to find honest guys like Tim. He gets the job done right at a very reasonable price. He actually came back an hour after he was done with the project to make sure that everything is working fine after the glue on the pipe dried. Unfortunately the parts that we bought were poor quality. So he let us buy a better material & then he came back the next week to re-do the job again at no cost. read more

Tim was great!!! He arrived quickly, and cleared the clog. Most importantly, he is professional and walks you through every step. I recommend TNT Rooter. read more

Wow! Tim and his wife are two of the nicest people to do business with. Very knowledgable and will take the time to explain everything to the customer. Give them the opportunity to earn your business and you will not regret it. read more

I called TNT for a mainline stoppage on 4/21/16 at 5:00. I was concerned they would have left for the day, but Tim answered the phone. I explained my problem, and even though he was headed out for another job, he stopped by to give me an estimate.Upon hearing he would have to use the cleanout on the roof, I told him I couldn't afford it right now, and he and Christine graciously offered to let me make payments. How often does that happen anymore? Tim and Christine are the best! read more

I called TNT Rooter for my father in Whittier, CA for a clogged washing machine drain pipe on a late Saturday afternoon and they came out forty minutes later. Tim came with his wife Christine and worked as a team and I found them friendly and knowledgeable. As another customer stated, "they're courteousness and professionalism was beyond reproach". They had difficulty clearing the clog due to the configuration of the drain pipe in the wall since it is also connected to a sink in the laundry room. After trying to clear the clog for forty five minutes without positive results he reassembled the plumbing and went up onto the roof and used the vent pipe to rooter the clog. That worked well and he did not charge me for his extra time and work spent in the laundry room. He even solved a hot water problem I had been having for about three plus years that two other plumbers were unable to solve. Tim spotted the problem immediately recommended a fix and instructed me on how to do it myself. I replaced the water shutoff valve to the heater and that corrected the problem. Tim charged me the original quote, even after the extra work and advice to fix my water heater problem. I would recommend Tim and Christine to friends and family without hesitation! read more

Today was my second experience with Tim. It is so great to be dealing with a plumber you can actually trust. I've been in my house 30 years and dealt with many different plumbers. For once I found someone who is not trying to rip me off or upsell me. I can't imagine ever calling anyone else. read more

Tim & his company TNT Rooter are awesome. I've had the privilege of knowing him for several years now. He has done several jobs for us at multiple locations. His family has been here on a couple of jobs as well, they are great also. Glad we found him, I will never call anyone else for any type of plumbing job again.... TNT can do it all & is always fairly priced. read more