AAA was unable to find an Affiliated Provider to tow my broken down car -- stranded off the freeway…read moreon EB I-40 climbing the brutally steep grade 7 miles before Williams -- back to the dealer in Prescott. The front wheels on my car had automatically locked (a feature or a bug?), and the initially-contacted Provider refused the gig claiming to be afraid of damaging the car getting it up on a flatbed -- the only trucks they use. Fred with High Desert Towing in Chino Valley eventually was contacted by AAA and accepted the gig (he told me that non-Affiliated Providers like him are a last resort, which actually impressed me about AAA since my past couple of experiences with them had been horrible). Anyway, Fred was extremely articulate, courteous, efficient, and answered all of my annoying questions as if he was training me to do the job. He employed "skates" to get the car's front wheels up the ramp and onto the flatbed without damaging it. Thanks, Fred!

They came and picked up our disabled Sprinter and took it to the Mechanic. He did a wonderful job…read more Would certainly use them again.

Claudia called me the morning of the tow to the body shop. She was warm and very courteous. Roy…read morecame and was able to tow my car out of my garage with ease!. He said he treats all cars as if they are his own. I believe it. This is a wonderful towing company. Unfortunately I am getting to know them too well.

We needed our truck towed back to our mechanic in Mesa after it broke down just north of Sunset…read morePoint. We are Triple A members so we requested service through them. They referred us to Tri City Towing. I called at 9AM to see how long it would be before the tow truck arrived. The dispatcher said 60-75 minutes. The driver never showed up. After 90 minutes I called back and was told the driver was 20 minutes away. Then the driver called and said he had to make another stop before he could pick up our truck. It is summer in Phoenix. We were lucky it was a little cooler and we had plenty to drink. If not we would have been in trouble from dehydration and probably needed to call 911. In addition there was almost no cell service where we were parked. We had to walk about 5 minutes to get service. We continued to wait. It took 3 plus hours for the tow truck to show up. Then he told us we would have to go back to Phoenix through Buckeye because he had to drop off another car. At this point it was not like we could say no. The air conditioning in the tow truck was barely working. The driver said the company employed 32 people and 2 mechanics. Clearly they need to hire one that knows how to work on air conditioners. We were getting very dehydrated from waiting so long to be picked up and the AC not working. The conversation with the driver was laden with the F word which we did not want to hear. When we were driving on the city streets he was following way too close to the cars in front of him. The last straw was the driver almost ran a red light right before our destination because he was too busy talking and not paying attention to driving. It took us over 8 hours from the time we called for the tow to arrive at our destination in Mesa. Unfortunately this tow company has the contract with AAA from Black Canyon City north past Flagstaff and over to Prescott. If you are an AAA member and they try to assign you to Tri City Towing do not use them. Tri City will lie to you about how long it will take for them to arrive. They will not tell you how many hours it will be before you are dropped off at your location. They will add other cars to the trip because they are more concerned about making money than customer satisfaction or comfort.

I would recommend Mingus Towing, reasonably priced, easy to schedule, and made a stressful…read moresituation a lot less stressful!

The customer service was like no other. We were stranded with a flat tire on our way to Sedona…read more Was able to bring us to a tire place. We had 4 ladies on vacation. Dropped us off and then an hour later realized a wallet was left. Called and the driver and he returned with the wallet. Was amazing customer service highly recommend.

Had a flat tire and they came out quickly to my house. That's the positive. They put on my spare,…read more but tightened the lug nuts so tight (my neighbor observed it) that the tire place couldn't get one off, and it broke the stud from their efforts, Cost me a $150 for them to replace it. I filed a claim with Tri City but they never responded to me, I called the office several times about the claim and a few months have passed, and crickets. Very disappointed in their customer service and not even having the courtesy to respond.

We just had such a wonderful experience with Tri-City Towing I had to write about it. The tow truck…read morearrived within 10 minutes of our call, which is unprecedented. Picked up the vehicle and took it to the shop and dropped it off, got there safe and sound. The main thing I wanted to mention was how very kind and efficient their dispatcher was, and when the driver Josh arrived to pick up the car, he was just a sweetheart. He was very efficient and skilled, and I couldn't be any happier to recommend this business. By the way, I noticed some other views were not so positive, but I think it's always a good idea to look at dates - they are over six years old, and from my experience, things have definitely changed! By the way, even though they are located in Prescott they picked up in Camp Verde and took the car to Cottonwood through our AAA membership. I am very impressed! Nice people!

We just took our BMW in for a repair to the front bumper. ABC Body Shop did a great job with the…read morerepair. We are delighted with the service and highly recommend them for work. They returned our car as good as new - it looks like it did when we drove it off the dealer's lot. We appreciate the fact that they detailed it for us before we picked it up. What a nice surprise! And, I just had to add they gave us touch up paint!

I have been in the body shop business since 1984, and I know the proper methods of repairing a car…read more I have been retired for two years, however I still run part of my business from Arizona, and I wouldn't take my car anywhere else. The methods that they use are totally correct, and I have seen the shop and it's very clean. Bob is the manager, (I assume) and everybody is friendly. This is the second time I used them for damaged done by others. It's like going to the dentist, ya don't want to go, but when ya need it done ya go. Steve G., Cottonwood

Verbally quoted $203 to transport a running piece of equipment from Mayer to Dewey. Plus 3% for…read morecredit card. After completion, billed meat $303.00 and claimed I misheard. Sent me a text saying that it was on schedule but did not text price. Convenient way to change pricing. UPDATE After a short time, but after posting this review, Ireceived a call from the office manager who listened to the dispatch recording and confirmed that I had been quoted the lower price. She immediately issued a credit for the difference. Quality service should be measured by how a company handles a situation when things go wrong; TNT Towing handled the issue correctly. Kudos to the office personnel for bringing it to the manager quickly.

Do not under any circumstances trust these people with anything .Use anyone but them and do not…read morerepair any vehicle for them .We repaired two vehicles for them they paid for one and asked for 30 days to pay for the other. Many people told me not to trust them but in good faith i did .My mistake , that was 1 year ago still no payment one story after the other they hang up on us when we call.. STAY AWAY!!