AAA was unable to find an Affiliated Provider to tow my broken down car -- stranded off the freeway…read moreon EB I-40 climbing the brutally steep grade 7 miles before Williams -- back to the dealer in Prescott. The front wheels on my car had automatically locked (a feature or a bug?), and the initially-contacted Provider refused the gig claiming to be afraid of damaging the car getting it up on a flatbed -- the only trucks they use. Fred with High Desert Towing in Chino Valley eventually was contacted by AAA and accepted the gig (he told me that non-Affiliated Providers like him are a last resort, which actually impressed me about AAA since my past couple of experiences with them had been horrible). Anyway, Fred was extremely articulate, courteous, efficient, and answered all of my annoying questions as if he was training me to do the job. He employed "skates" to get the car's front wheels up the ramp and onto the flatbed without damaging it. Thanks, Fred!

They came and picked up our disabled Sprinter and took it to the Mechanic. He did a wonderful job…read more Would certainly use them again.

Do not under any circumstances trust these people with anything .Use anyone but them and do not…read morerepair any vehicle for them .We repaired two vehicles for them they paid for one and asked for 30 days to pay for the other. Many people told me not to trust them but in good faith i did .My mistake , that was 1 year ago still no payment one story after the other they hang up on us when we call.. STAY AWAY!!

My daughter was borrowing my car while hers was in the shop and called to tell me my car "blew up"…read moreand she was pushed out of the drive thru she was in. Thankfully you were all available to come the next day and grab the car. Communication and coordination was on point as I was working from home and had limited time to meet the guys at the car. I really appreciate the lady that was answering the phones (I'm so sorry, I forgot your name!). I really appreciated the great service!

AAA battery service requested today. Wow! Literally two (2) minutes after I placed the request in…read morethe AAA app I received a call from Jared advising he was less than 25 minutes out and on his way. Indeed, Jared arrived in about 20 minutes. Checked my battery that was, ahem, 8.5 years old (OK no jokes please!) so yep it was toast alright. Jared advised in detail what was going to be replaced, why the new battery had different codes and details (my old battery was replaced with a newer model type for a 2006 vehicle) etc. Jared had it replaced in a jiffy and the old gal (car that is) fired right up! Thank you Custom Towing, and Jared. So much appreciated!

My wife needed a jump start and a couple gallons of fuel. Within 20 minutes, Jarrod was at our home…read moreand provided great professional service! Locally owned and operated. A great service to the community!

Great service, and fair price! Andrew helped me move my Chevy C1500 truck which broke down to my…read moremechanic. Highly recommend Hoist Towing!

Hoist Towing saved me!!! I drove 4.5 hours to find my RV flipped over. After a full day of…read morefrustrating calls with no results, I THANKFULLY found Hoist. They were responsive to my calls and texts, showed up as scheduled, and were very fairly priced. Extremely easy to work with and friendly while I was going through a tough time. Thank you, Hoist!

Talked to Tom last week about moving an old 1974 RV off a property I had just purchased. Told him I…read morehad talked to Grey Wolf Landfill and found that Grey Wolf would take it with a few mandatory items removed. I had concerns about a tow truck getting into my property because Waste Management was not able to bring me a dumpster of any size...so naturally, it was a concern if a dang big tow truck could get in. Tom said he would send a guy to have a look and either they would take it right then or instruct me what I needed to do. Dan from American came out, sized up the situation, gave me a couple of things I could do to ensure his truck could get in and after I had completed those things, I called Tom and Tom, Dan and Duck Tape (nickname) guy came out, to load up the RV. In no time at all Dan and Duck Tape guy had the stinky, old, falling apart RV wrapped up and ready to roll to the dump. My bids from other companies were $1400, $2000 plus dump fees and my total bill with the dump and American came to $430...a savings of $970. These are my new favorite people on the planet. Absolute customer service and consistency. Well done guys....give me back my duck tape! :) So guys...how much to take the single wide away. Send Dan!!!

These guys were great! I had a small issue and they were quick to take care of me and make it…read moreright. Highly recommended.

Short notice need of a tow. Underdog towing literally pulled through…read more When I need another rescue, this is my go to.

Just hired Ethan to recover my truck with a broken tie rod on Smiley Rock trail. The trail…read moreconditions were awful...washed out and covered with snow. There were many trials and tribulations with this insanely difficult recovery. He was very open and honest throughout the whole recovery. He not only did exactly what he said, but he honored his quote. I would have paid him way more for what he had to do. This is a stand up company, with a stand up owner. I definitely trust Underdog for any kind of recovery. Just a genuine, and honest guy, who you can 100% trust.

ACT towing rescued us and our truck and trailer in Seligman. Our new F150 Lariat wouldn't start and…read morenone of the usual suspects could be found... battery, starter,etc. The truck electronics were muddled and we couldn't get the emergency break to release. ACT trouble shot the problem and found a safe way to flatbed the truck without damaging anything. Even though Ford roadside assistance was waffling on dealing with our trailer predicament, ACT got us to our campground, got the trailer positioned and leveled at our site, and delivered our truck to the Ford dealer in Flagstaff. The ACT driver had decades of experience and man did that work in our favor. Getting stranded in the desert far from home on a COVID Sunday with an RV rig is a little stressful. Especially with two small dogs and 99 degree heat. We were so impressed with this company we gifted the driver the best bottle of California red wine we had on hand. If you have the option, call ACT.

On 16 June 2014, my wife, our pet dog Muffin and I were on our way to see the Grand Canyon, but the…read moreunfortunate happened and our minivan quit working at Seligman, AZ. The auto shop (Route 66) which we tried to get some help was not helpful at all in any way. Their towing was worse when they tried to take advantage of our situation, charging us $450 to tow our van from Seligman, AZ to Kingman, AZ which was double than what other tow truck company charges which we found out later during that day. We will never ever step in to the Route 66 Auto shop and towing, they are just plain horrible to do business with and will rob you blind. Anyway, our auto insurance (USAA) sent a tow truck to our aide, and that's when we met Larry of ACT Towing from Prescott, AZ. At first Larry was kind of shy, but after a couple of minutes on the road, we realized that we have met the kindest gentleman on earth. I was also surprised when he offered to bring our pet inside the truck cabin which other tow truck company would never dared ask that. Our insurance company covers the towing from Seligman to Kingman for FREE, that's about 75 miles away and because of our situation, staying in Kingman and having the van repaired will cost us a pretty penny. So we asked for a quote from Larry of how much they would charge us from Kingman to Las Vegas and I was surprised they gave us a very fair price, so we decided to be dropped off all the way to Las Vegas. If we ever see ourselves stranded by Seligman, Ashfork or Williams AZ area, we are confident that we are in good hands for as long as ACT Towing is around. They are professional, always willing to help, honest and reliable. Despite of our misfortune, we have met a person that makes us strive to be more kind to others. Thank you again Larry! God Bless you and your family...

Claudia called me the morning of the tow to the body shop. She was warm and very courteous. Roy…read morecame and was able to tow my car out of my garage with ease!. He said he treats all cars as if they are his own. I believe it. This is a wonderful towing company. Unfortunately I am getting to know them too well.

We needed our truck towed back to our mechanic in Mesa after it broke down just north of Sunset…read morePoint. We are Triple A members so we requested service through them. They referred us to Tri City Towing. I called at 9AM to see how long it would be before the tow truck arrived. The dispatcher said 60-75 minutes. The driver never showed up. After 90 minutes I called back and was told the driver was 20 minutes away. Then the driver called and said he had to make another stop before he could pick up our truck. It is summer in Phoenix. We were lucky it was a little cooler and we had plenty to drink. If not we would have been in trouble from dehydration and probably needed to call 911. In addition there was almost no cell service where we were parked. We had to walk about 5 minutes to get service. We continued to wait. It took 3 plus hours for the tow truck to show up. Then he told us we would have to go back to Phoenix through Buckeye because he had to drop off another car. At this point it was not like we could say no. The air conditioning in the tow truck was barely working. The driver said the company employed 32 people and 2 mechanics. Clearly they need to hire one that knows how to work on air conditioners. We were getting very dehydrated from waiting so long to be picked up and the AC not working. The conversation with the driver was laden with the F word which we did not want to hear. When we were driving on the city streets he was following way too close to the cars in front of him. The last straw was the driver almost ran a red light right before our destination because he was too busy talking and not paying attention to driving. It took us over 8 hours from the time we called for the tow to arrive at our destination in Mesa. Unfortunately this tow company has the contract with AAA from Black Canyon City north past Flagstaff and over to Prescott. If you are an AAA member and they try to assign you to Tri City Towing do not use them. Tri City will lie to you about how long it will take for them to arrive. They will not tell you how many hours it will be before you are dropped off at your location. They will add other cars to the trip because they are more concerned about making money than customer satisfaction or comfort.