Nice guys, but get a quote before they come. $168 service charge for a 20 minute repair!read more

I am so thankful for Roto-Rooter! Our waterline had gotten clogged when a new meter was installed…read moreon our side of the line so the water company was not willing to fix it. We had gone 2 1/2 days without water at the house when we called RR. They came in less than two hours, and we had running water again within an hour and a half! He was very knowledgeable & very thorough in exploring the situation and then making sure the water in the entire house was functioning properly before leaving. We will definitely call them if we need any of their services again!

This establishment is a ripoff. Was suppose to fix my toilet from leaking nope they did not charged…read moreme 450 and I'm former navy so I ended up fixing and replacing the whole toilet. I will never use their services anymore..I talked to my neighbors they ripped them off too.

Omg ! So so Happy with this Company and the Plumber Scott, Knows his business, So awesome great…read morepersonality, Wish I could give them both a 10 Star rating, Will 1,000% use them again,

Of course plumbing is expensive, but I will choose this company from now on. Had a new water heater…read moreand a shower fix done by them. Very professional and very personable when making appointments etc. I feel like they value their customers and want to see customer satisfaction.

Ed was luckily for me available very quickly. He was one of the most thorough contractors I've ever…read moredealt with regardless of the trade. He explained his work, gave a fair price and left no trace he had been there. I'd highly recommend him for service work.

I would give 6 stars if I could. He was very professional and made sure I understood everything…read morestep. I highly recommend this company for any plumbing needs you may have. Plumbing is never super cheap but I am very satisfied as he was willing to get to me asap. I Am a very satisfied customer and will call this company again if it is ever needed. He had to make me an access panel and it looks nice and neat.

Peter was here on time and he diagnosed the low pressure issue. The last company installed the pipe…read moreto the hot water. Came back and using the same pipe over tensioned it and it broke. Peter fixed it up, put in a better faucet with a water return cup on top. We are good to go. Thanks Davis and Green for hiring good people.

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

Needed quick attention. Needed licensed professionals…read more Needed response to home inspection! ( Selling our home ) Needed affordable repairs. And Cyphers Plumbing delivered. and PLUS we got Excellent Customer Service and personal attention, Thanks Dori! ( Felt like I made a new friend! ) And thanks to the whole crew. They were on time, supportive, honest and professional. They knew exactly what they were doing and what we needed. Highest Referral from US! Thank you CYPHERS Heating & Plumbing.

On time on budget good results They were clean, leaving no mess They have replaced a sump pump…read moreand installed a gas range.

I've only ever called one plumber in Richmond to come back for repeat business, and that call was…read moremade tonight to Harry, that really should be just about enough of a review. But in case you want more details, I've had bad luck with plumbers. I get overcharged and jerked around... I called Harry because, well, he had one review on Yelp, and it wasn't a bad one and he isn't somebody I had called before. I don't think I was the nicest guy to him on the phone (not outright rude) but I did tell him I didn't really trust plumbers in the area based on my previous experiences. He told me his story, and it's basically that he worked for the big companies for years, knew their tactics, didn't like it, and wanted to do his job for an honest price. He went to my house and unclogged my kitchen sink. Guess what, when he called me to tell me how much it cost, it was in line with what he told me when I first called him. He didn't jack the price up on me, he didn't rip me off, he was honest. He fixed the problem, he charged me what he said he would charge, and there were no additional fees. Tonight I called him about another issue. Like I said, he's the first plumber that's gotten my repeat business and he will continue to get my business as long as I still own my house in Richmond, which I hope not to for much longer, and am planning on putting it on the market this spring, if anybody is interested... just kidding, sort of... no, not really, I am not kidding, I'm ready to sell it. I can't be a long distance landlord anymore. But enough about me, if you need a good plumber, call Harry, seriously.

Update: 10/9/2025. I had an issue with my toilet as it wouldn't stop filling. Harry kept his…read morepromise to help with my future plumbing needs. He squeezed me in his schedule and updated me the day of service multiple times concerning his arrival. He is honest, kind, professional and VERY knowledgeable! He also has the most reasonable prices I have EVER seen for a plumber. I couldn't give him a higher recommendation. I'm recommending him to everyone in the Harper's mill area where I live. So grateful we found him. Below review from 7/2025 I have never left a 5 star review from only talking to a business owner, but please read on. I left Harry a detailed message about a couple of toilets in my 4 year old home leaking from tank to bowl. I thought maybe the flapper, but when it happened to an upstairs & downstairs toilet around the same time, I panicked & thought it was maybe a plumbing system issue. Harry called me back promptly & let me know right up front that he was fully booked until August. But he also eased my mind by reminding me that the toilets were all put in at the same time, so more than one could have components wearing out at the same time. Since I only had leaking to the bowl, I changed the flappers & now they both work great! Even though he was very busy, he took the time to call me back. Even though he was booked until August, he listened to what I said. Granted he didn't try to diagnose over the phone, but his common sense, honest approach prevented me from calling another company for an emergency that I didn't have. He was right. I had two toilets with faulty equipment at the same time..a coincidence! I would highly recommend Harry; he is busy for a reason. I would schedule with him in the future if I needed a plumber.

Carlos did a great job, installing my 2 air conditioners. He was thorough and efficient and…read moreexplained everything about the installation. I highly recommend his work!

Hudson Services was a godsend for me. He was courteous and knowledgeable on how to install my…read moredishwasher. He was quicker than I anticipated. Thank you for providing great service and a customer for life!

Just to be clear, Just Plumbing Yorktown Va Replaced a hot…read morewater tank. For starters their work was sloppy and made calls to the company to complain, the workers were NOT very professional. repeat complaints, wanted to argue with my wife. I cant prove it but a year later I lost 50% hot water pressure in a bath room, Another company found a screw in the line either sloppy or intentional. I will not recommend them to ANYONE

Called them for an emergency visit and they were late. First they say it's a much bigger problem…read moreand estimate it costing thousands...they attempt a temporary solution that they aren't able to complete. They didn't fix the problem at all and left without doing anything and still charged us $1200.....