RUDE, TERRIBLE, NASTY describes the cashier who rang up my order! I was waiting in line and trying to end a phone call as the other cashier called for "NEXT" in line. He looked at me with hate as I was telling my friend I really had to go...and I jokingly said to her "I really gotta go-this cashier is really giving me some attitude, with a laugh". Mind you I had just walked up- it was not as if I was making him wait while I chatted away. I actually try to make it a point to never be on my phone when checking out anywhere, as I have worked in customer service myself and know this can be frustrating. The cashier immediately made some nasty comment about how he was sending me attitude through his eyes? I said "what? I really don't think you should talk to customers like that", while he snatched my wallet from my hands to view my ID through the plastic cover....(all I could think was that he has seen me many times before, and I was holding my wallet for him to view it, not for him to grab it!!!) His response to me saying he shouldn't talk to customers like that was..."I'll find a new one". I then politely asked if he was the owner...because in my mind you shouldn't say such a thing unless you own the place and even then its bad business. He said he wasn't the owner "but the owner tells him not to deal with a b*tch". Real classy...I hadn't even said anything rude yet. Yet is the keyword here. I then let him know that he was being a total a** and that he would never see me in the store again!!! I only wish the owner had been there to hear just how trashy and disrespectful this bitter man was. I live less than a mile away and will happily drive out of my way and pay more if I need to in order to be treated like a customer, not too much to ask for when you are spending money in their establishment. I will also go out of my way to tell whoever I can not to shop there. My boyfriend purchases a lot more alcohol from here a couple times a week and he will not be shopping there EVER AGAIN. So Toco Giant you didn't lose one customer tonight you lost two! read more

So before you go down the "this is just a disgruntled customer who is pissed off" path, understand that it takes alot for me to take the time to give someone a bad review. The complaint is basically the manager, who's name I did not get, but his lack of teeth and lingering Russian like accent may help to identify him. My wife asked to use the restroom, the man behind the counter agreed and pointed her to the restrooms. Upon exiting she was approached and harassed by the manager, who then upon hearing my wife's explanation turned and went to scold the employee. Of course after my wife explained everything to me I went back in to talk with the gentleman, who obviously could care less about my complaint. His excuse for his behavior was simply " we don't really have a public restroom policy". That would be fine except that an employee of this establishment allowed my wife to use this bathroom, only to be harassed by the manager for doing so. I also spoke with the gentlemen who allowed my wife to use the bathroom, and was scolded by the manager, he told me that its ok to use the bathroom, that the manager was running to the restroom and beginning to pull his private parts out as my wife was emerging from the restroom, and this startled him. That is what I was told by the employee! I mean what the #*$) is this guy talking about. My wife did not confirm this to be true, she stated that as she left the restroom he approached her and asked "what are you doing? Who told you you could use the bathroom". At that point I left the store feeling helpless as a consumer, and after many years of buying beer and wine from here, I will now give all my money and recommendations to Greene's or North Decatur Package Store. The manager here is an obvious jerk with power and control problems, I hope this review helps you avoid supporting such bad business practices. Hopefully the owners of this establishment will here my official complaint and do something about this tyrant of a manager! read more

Brandon C sounds like a typical east coast snob. He should try PA for stupid alcohol purchasing laws. As out-of-date as GA laws for alcohol are (remember, we elected Purdue as Gov, Isakson and Chamblis as Senators, and voted 60% for Bush), Toco Giant remains one of the few enjoyable places to purchase alcohol in the entire SE. Excellent whisky (yes, I spelled it correctly for those who drink that fine stuff from Scotland) selection. In fact, Toco Giant has as good as selections as we've seen on the Royal Mile in Edinburgh. The Toco shopping mall is not as bad as Brandon C makes out. Excellent Publix if you like Publix, not a bad Kroger, if you like Kroger, and an excellent Pikes for those of us who enjoy buying plants for our gardens (which we have in Atlanta, but Brandon C probably didn't have in NY). For those of you who aren't too lazy to walk more than 1/8 mile (few Americans), all of this is within walking distance of Toco Giant! For excellent Thai, an easy walk is to Top Spice, one of the best Thai/Malaysian restaurants in the USA, maybe the world (excluding Thailand). The Top Spice at Toco is the best Top Spice in Atlanta. Also, it is just a short hop down Lavista Road to Whole Foods, Great Harvest Bread Co., and a little further to Tara, an excellent alternative cinema. Come on, Brandon C, get with it. NY sucks. Hotlanta rocks! We also have trees, gardens. lower taxes, and we are not as uptight as either east coast or west coast neurotics (neurotic =person prone to excessive anxiety and emotional upset). After making your purchases at Toco Giant, take I-20 east to Social Circle, GA, and have lunch or dinner at The Blue Willow Inn. You will then know why you enjoy putting up with the "biggest adjustment to make in Atlanta from big city life. . ." as Brandon C put it, is not so bad after all. Cheers! Toco Giant is Great! read more

I don't usually get upset by people's behavior, but the manager here was very rude to me. I have shopped here and with friends for some time, but after my experience I will never return here. My husband reviewed his side of the experience as well, they were rude to him when he simply tried to stand for me by explaining to the manager how his actions were out of line. Neither of us got angry at any point and my husband simply tired to talk to the man, and maybe get an apology....? All failed though and my husband left feeling helpless as did I. All I wanted as to use the Restroom, which I asked and was directed to. there were two marked male and female. As I was leaving a older gentleman approached me and asked me what I was doing back here, so I told him, then he asked more aggravated, who let you back here? He was also blocking my path of exit as it was cluttered around the restrooms, this made me feel entrapt and scared, I didn't know who he was at first, but quickly became aware he must be a manager based on the questions he was asking. I felt like I was being questioned and harassed for no reason, this man had no right to stop me like that with anger and suppressive behavior, after I explained myself he grumbled off and started harassing the employee who allowed me to use the bathrooms. I quickly left and returned to the car and waited for my husband, who had no idea what had happend until he came out and asked where I had gone. Point is this was a horrible experience and the manager on duty did not care one bit about the situation. I will never support this business again and I recommend you steer clear of them in the name of the consumer!! read more

The lady owner was horrible. I guess because their doing good numbers she feels she can treat You anyway. Support your own peoples business. They black people are treated like 2nd class citizen. Well their right. She looked at me with disgust. Please don't support this spot if you don't have too. read more

This guy is soo rude and unprofessional and does not like black people he threw my money at me and doesn't know how to talk to people

rude, horrible customer service. I don't think they like black ppl. one of the workers called me a bitch.

Some bad folks there. And yes, it is cluttered and they are not very helpful.

My favorite liquor store! Extensive selection, and friendly staff!

terrible customer service !! rude and unprofessional