Jane did my pedicure today and did such a phenomenal job! I am obsessed with my holiday pedicure!…read more‍‍ I let Anna pick out what she wanted to do for my manicure and she chose the perfect design and colors I love this spa. Everyone is so sweet and kind. It's so relaxing, the pedicure chairs give the best massages. Orchid Nail Spa is my happy place.

Few weeks ago I stopped in with a small time window and a hope and prayer that they could get me in…read moreas a walk-in. At first it wasn't looking good, they were busy and had appointments coming in. I was willing to compromise what services I was getting in order to fit in whatever time they had. They found a way to make it all work though! I was very happy with the quality, customer services, friendliness! Everything! I got a dip mani with gel polish and a regular pedi. The salon was clean and welcoming.

Women owned business in the heart of Grayslake, easy to get to with parking. You will receive…read morepersonalized service as the only person, or possibly with one more person, in the salon at a time.

Pros: online booking. Great cuticle work. Cons: they only do gel polish and the massage was only…read moreso so. They were super professional and fun to talk to. Very clean. Cute little spot.

Mary, is THE BEST nail person out there. My nails are always in point and NEVER break. I did a…read moreSpartan race last year with long nail and was scared they were going to break, they didn't even chip. If I could give a million stars I would

I tried calling several times asking for an appointment. Often the line was busy so I had to use…read moreoffering video phone call provider ( I'm deaf and I often would get my nails done ) but it discriminated me because I'm not currently or previous clients it won't accept new clients. I'm like really ? I'll look other places elsewhere. It's not open to welcome new clients. Or is it because I'm deaf and treats me differently?

Bernie is such a treasure! She can take your hands and transform your nails into art!! I get so…read moremany positive compliments! She sweet as can be.

I was in town for a wedding recently and had trouble finding a nail salon with an opening in the…read morenext few days. I ended up getting an appt here for the next morning. It's in the front room of (what I think is the owner's) house and has three little nail stations and LOTS of color options. I showed my tech a picture of what I wanted and she was willing to work with me to achieve it. All three ladies are skilled in nail art and very on trend. Plus it was only $45 for an acrylic fill and design which is great! The ladies were sweet and the attention to detail was immaculate (I'm super picky about my acrylics because I tend to pick at the edges). Definitely recommend.

Great service. Ladies are wonderful! Always listen to what I want. Big selection of colors and…read morestyles to choose from.

I hadn't gotten a pedicure in more than a year. This place took me as a walk-in and the service was…read moreexcellent. I got a great pedi at a competitive price. The color selection wasn't bad and I left feeling great. I'll be back for sure.

I walked in tonight on a whim, and was very pleased with Kim's service! I had a royal pedicure with…read moregel polish. The exfoliation and massage were amazing she was friendly and just the right amount of talkative and I already scheduled my next appointment. Services was 75 dollars and worth every penny.

This happened twice in the same manicure. Another nail popped off…read more The salon is very nice though.

Soooo relaxing. Truly mellow. I got a top notch pedicure. The nail tech made me feel very…read morecomfortable the whole time & the owner let me do a walk in although they are appointments only! Made my day Thank you!

I made an appointment with this nail salon as I live close by and decided to give them a try…read more My appointment was at 10 am I arrived at 9:57 am. I was greeted with a hello and asked what my name was. After that the lady doing someone else's nail told me to sit in the second pedicure chair and that someone would be with me. I sat on it and put the arm rest down and turned on the massager, I waited 10 minutes, then Adriana came to do my pedicure. I personally did feel like she was a bit harsh on my feet and as you can see she cut me with the file while she was filling my nail, I just wish that she would have been a bit more careful. Anyways I wanted to mention that when she came out to do my pedicure she did not say hello or good morning, she just looked at me without a smile. I would think that good customer service is saying hello welcome to my nail shop etc or even a good morning. When she was done she told me to sit in another chair so I could get my finger nails done. The lady that took care of that was Rocio and she was nice and even told me to tell her if she was a bit rough or I hurt. I did tell her once since the file was rubbing on the side of my finger and did cut me a bit. Overall I think this place needs a lil more customer service because I noticed that between them there's some kind of difference. I would give them a 5 out of ten, I did love my finger nails and the work that Rocio did, but my nail polish on my feet didn't look too good and my feet look dryer than when I went in. I think this place has potential but customer service needs to be worked on. Greeting the customers as they come in and meeting them as you do the service etc. I have a few autoimmune diseases and I am also disabled so I'm really used to being treated with helping me in the pedicure chair and pulling down the arm rests and asking what massager do I want. Helping me put my shoes back on or at least offer it. Will I come back? I might give them a mother try. This shop is Latina owned from what I was told and I as a Latina want to support my community. Yet I definitely hope they step up their game.

Morreen is the best hairdresser I know in Grayslake area. She does my mom's hair, and my mother is…read more93 and she makes my mother look so beautiful.

I don't normally review services because i know people can have a bad or off day, but this is…read morejust... not good. The manicure and pedicure I received was terrible. She talked about her personal life the ENTIRE time. So much so that she forgot steps and repeated some on the same foot twice. The polish job was uneven, and spots were missed. I had to go to another salon for a polish change. I don't mind "salon gossip" but it was OVER bearing. I also felt like the tools she used were dirty, or used on other people before me. I took the time to look up the salon the next day and found out the nail tech isn't even licensed!!!! I'm not sure what's going on there, but save the time and money and go elsewhere.

Worse pedicure and fill-in of acrylic nails. Some stickers came off same day as service on nails…read more Wasn't going to complain since am not in best of health and can't get in easily. But people kept telling me I should still let them know. So I did their response was every excuse in the book. One was they don't guarantee stickers or reg. nail polish. I tried to call a few weeks after just to get in and get nails removed. They decided to take care of their customer by blocking my number. How is that good customer service ? Stay away from Lux nails !!!!!!!

I called and made an appointment for a no chip and pedi, they were ready for me and so many colors…read moreand designs to choose from. I loved the hot oil they put on your hands and feet. My nails look so good!! I will definitely be back!!

I don't usually do my hands (I'm an electrician--hands stay busy!) so yes I still go to the salon…read morebut it's for the pedicures! I've been loving the trend of acrylic toenails lately. I think they make your feet look super cute, and it's not something every salon does well--or even offers. That's how I ended up finding Party Nails and Spa. I came in less than an hour before closing after a really rough week at work. I just needed a minute to breathe and do something for myself. Not only did they take me in with zero hesitation, but they kept working on me past closing time. That alone says so much about their customer service. The pedicure came out so good--super clean work, I did only put acrylic on my big toes, and just an overall pampered finish. The vibe was relaxed, never rushed, and honestly, it helped turn my whole day around. Sharing some pics so you can see the quality for yourself! If you're thinking about trying acrylic toes, or just need a place that treats you like more than just another appointment.

I am extremely disappointed with my experience at Party Nails in Waukegan. This was my fifth visit,…read moreand I had always gone there for a simple pedicure. During my most recent visit, the manager talked me into getting a manicure as well. I believed I was receiving a basic manicure and pedicure, so I was shocked when my bill came to $105 before tip. My previous visits had been around $65. I later realized that gel polish had been applied. I never specifically requested gel polish and generally avoid it because it has damaged my nails in the past. About three weeks later, I returned to have the gel removed and get a pedicure with regular polish. At that point, the owner told me they "never use regular nail polish." I found that very difficult to believe, especially since I had never requested gel polish and was never clearly informed that it was being used. As a disabled customer living on a fixed income, I need to know exactly what services I am receiving and what they will cost. Instead, I felt like services were added without being properly explained, resulting in a much higher bill than expected. When I tried to address my concerns, I felt dismissed rather than helped. What upset me most was the lack of transparency and communication. Customers should be clearly told when they are receiving upgraded services that cost significantly more. Unfortunately, after this experience, I will be taking my business elsewhere and cannot recommend Party Nails to others.