I was walking with my husband today And I saw this…read morebeautiful nail salon a nice scenery in the shop they our great in communication a very comfortable area to have your self care I fully recommend

From the owner: Hello everyone we are a new HAIR/Nail in the Waterbury with over 10 years with experience read more

I love Pink Haus! All of the nail techs do such a fantastic job, and I feel cozy and welcome. The…read moredecor is also so girly and pink and it's just a peak girlhood kind of experience.

My experience at Pink Haus was extremely disappointing. On April 18, my mom went in for a pedicure…read morewith Susan, and ever since that appointment she has been dealing with painful issues on her toenails. The service was done very poorly and her nails were injured during the pedicure. Even today, May 9, the area is still swollen and has not healed. We are not the type of people who like to cause problems, and we tried to handle the situation respectfully, but what is truly upsetting is that we have reached out to the salon and have received no response, no concern, no solution, and no refund. It is unacceptable to spend money on a service that ended up affecting my mother's health while the business takes no responsibility at all. I would absolutely not recommend getting a pedicure with Susan. Hygiene, proper care, and customer service should be a priority, especially when a client ends up injured after a service.

I have always had excellent service from making an appointment to amazing technicians. The salon is…read moreclean and bright. Always have seasonal decorations , peaceful music ...very relaxing environment. The technicians take great care of my toenails as I have a tendency to get ingrown nails..they are always cut perfectly and the massage is terrific!

I have been going to this place for years up until recently. This is strictly my opinion, but I see…read morewith my own two eyes that price gauging is definitely happening. How are you going to start charging me extra money for something your doing anyway for example? Not to mention, not once have I gone im there and they were able to do the designs I wanted. Everything my answer was "no we dont do that here! No we cant do that here!" And mind you, I wasn't asking for anything that complicated! Whats really funny to me is one of the pictures they use to advertise the salon i really liked the design, but guess what? When I asked for it, I got the same response always get! We do t do that! WHAT??????

I've been coming here since 2018. They always do a great job, clean and consistent! Everyone is…read morealways friendly.

I've been to this place many times but recently started to come regularly with my daughter. I am…read morewell pleased with the service that we receive here. Everyone is amazing but Caroline is top tier with her services and personality. She does a great job explaining everything she is doing as well as giving advice for what may work or what may look nice etc. She's not money hungry so she really wants her customers to come back as needed and not just every other week to make them money. The atmosphere is nice and peaceful and at the end of every service , you get the nicest neck and back massage!! All of the workers interact with the customers so you feel like they really care about you. They know customers by name and they take their time to actually have conversations ! My daughter loves coming to Caroline and we always request her and she makes herself available!! Love this place and you will too!!

I went in with a terrible infection from previous nail salon. Tom was closing but told me come on…read moredown he will take care of me. He educated on a safer product for my nails that would allow my infection to heal as well as grow my own nails with bio harder. If you haven't tried you have to. The staff is friendly, well knowledgeable on what they do. I kept going back and now no more infection just beautiful natural growing nails with great art work. Thanks Tom. As well unlike the mall salons where your rushed due to over booking that does not happen at Pretty Nails of Waterbury. It's a hidden gem with new owners. So if you ever gone there and had a bad experience in the pass give them a try. The prices as well more reasonable than at most salons I've been to. Go head Ladies and Gentlemen you will not regret it.

These nails are awful. He rushed on me, I was out in less than 45 minutes, and they turned out…read morecompletely crooked and bubbled up. It looks like a middle schooler attempted to do my nails, in reality it was just a shaky distracted old man. My boyfriend brought me here to get my nails done as a birthday present, y'all really just fucked my nails up & made me sad. Waste of $45 dollars. Oh and when I called it was only $35 for what I wanted... somehow taxes added $10? Bitch bye.

Under New Management…read more I was very surprised to when I walked in for my regular nail appointment to find that Cindy had sold the salon without a word to any of her clients. I had been her client for many years and she never said a word to me when I was booking my next appointment. However Stacy the new owner is fabulous! She was very friendly and did a wonderful job on my nails. They look beautiful. I have booked another appointment and plan to continue coming back.

Update 9/14/17 - Just had my brows done by Cindy. She does an excellent job, especially with my…read morebrows; one grows very differently than the other and it can be tough. Very happy. First review: Excellent. I always receive great service here. Cindy and her mom do fabulous work! I always leave here happy. Cindy's mom always offers me a complimentary bottle of water, and sometimes chocolate! I stumbled upon this place accidentally and it ended up being my go-to. I won't go anywhere else.

I love this place. The people are so nice and friendly and they are very accommodating and I love…read morethe massage after. Will recommend anyone to go there for their nails. The prices are fair

I have been coming to this place for around 4 months. I…read morelike the services they provide with my gel mani and spa pedi. The spa pedi includes a 20 minute reflexology option that I always enjoy. The gel mani included a quick shoulder massage and a paraffin hand treatment. It's a little pricier than other places but the extras are worth it. Great customer service and a modern playlist make this a really nice experience.

Service was good, nails looked great communication was good. Walked in without an appointment and…read morestill got service

One painful pedicure. First, she scrubbed my foot raw, then she started dabbing it with rubbing…read morealcohol once she saw it was bleeding and seemed confused when I started wincing in pain. This is next day, but still very raw and sore! Her hair also kept falling on my feet throughout the entire pedicure as well. I feel like they could have ATLEAST given me a discount!! I feel like they also get off on making you feel rushed.