Ordered a lawn mower on the site on a Monday they said pickup will be Thursday I waited until…read moreTuesday the following week to get the notification it was ready for pickup. Also ordered a Weber grill said they would have it done the next day cause they have to assemble it 5 days later I'm still waiting and I called them and they said there assembler doesn't come in until a certain day. Terrible communication this place sucks just buy what's available the store don't order online cause they suck

This is actually a really good Lowe's. I'm from Rhode Island and we are all about Home Depot there-…read morebut unfortunately in CT- the closest one is really far away- so I decided to give Lowe's a try and was pleasantly surprised. I started off in their garden center where I needed a couple of things for my roses- such as trellis and what not. They had decent prices for white vinyl trellis' online, which you can't find anywhere at that price. However, when I came into the store- I realized it wasn't white vinyl- it was wood painted white- which explained- the really low price. Their website is not that user friendly to be honest. Just saying- it may be easier to come in & take a look. The store itself is quite large and several people asked if I needed help- which was very nice to see. They had a huge variety of items in here and appeared to have a lot in stock. Of course I needed about 15 random things & the only thing I was unable to purchase because it wasn't in stock- would be the reflective #s for my mailbox! I needed 2230 and there was no number 3 in any size in stock unfortunately. Otherwise- they had everything else that i needed- including plants, garden trellis, flowers, ant killer, bird feed, hummingbird feed, spray paint, driveway markers and windex! Overall I was pleasantly surprised with the wide variety of items in stock & I really enjoyed their indoor patio area- where they show you patio's set up, grills, bbqs, outdoor kitchens, etc. I would definitely come back - especially for their flowers! They were beautiful and all appeared to be in really good shape!

I first bought a fiberglass pre-hung door unit with decorator glass, it was beautiful and had my…read morecontractor install it. Then the misery started, standard lock set pre-bored holes were out of alignment. Replace slab, second door had uneven jamb edge and would not close properly without hitting the frame. Replace slab, 3rd door alignment to the striker holes in frame off by 1/4". Guy came out, said it was the installation fault, BS... bottom line is these slabs have very poor quality control. After many weeks, finally an independent contractor was sent out and chipped away at the door until it would close properly and the lock set would engage. Not the installation - the door slab was the problem each time. the door and frame themselves are good quality and priced well, the quality control and time for delivery however, not very good. If I was not happy with the final product - one star would be too many. Good thing... they did finally stand behind their poor product until the issues were resolved - but that was a complete headache experience. Next; in the timeline of the above, I foolishly ordered kitchen cabinets for my kitchen remodel. Yes, the cabs were priced very well and the design by Renee was very good - better than 3 other vendors who incorrectly supplied designs that were not to the CAD spec I created. So I went with Builders, here is where buyers should take note of the Kingston Collection/Stone Harbor cabinets (if possibly not all cabinets made by GHI). 1: GHI is a China based company, which means... it takes forever and a day to get them. 2: Base cabinets do not have full width shelves, only half width (depth). After asking about this, I was told, that's the way it is (really an absurd policy) and sorry (doesn't make it right). So if buying cabinets from them, make sure you understand ALL the details up front. All the cabinets now here, look very nice - but there is splitting of the some of the sides from assembly, not a big issue because they will be hidden when installed - but again - quality control is an issue with units purchased from Builders. Bottom line, Builders has great prices, but you DO get what you pay for. I will never buy "units" from these folks again - possibly raw materials, but never again any unit based products. I'll also add that the staff there is friendly, helpful and want to do the "right thing", but they really have no control of the products they sell - so be sure to do your own due diligence, the devil is in the details, before making a purchase at Builder Surplus.

Hugh place with very little in it. After many questions and searching through buildings we pick…read moreout 5 windows. Then we were to they weren't for sale and we're part of someone's custom order. And to think we drove an hour to get there... Yikes

Friendly and helpful. By the way, they close at 2 p.m. on Saturdays. (Writing this on May 2, 2026)read more

Willard's, tucked away in Willimantic near the firehouse, is a wonderful resource. Unique among the…read moreindependent hardware stores in the area, they cater to contractors and specialize in building supplies. Because they sell to professionals, they carry higher quality tools and supplies than the more typical homeowner-focused hardware stores. They also have a great selection of paints and stains, including Benjamin Moore. They are also distinguished by their lumberyard. They carry a broad selection of quality wood, from small molding pieces to plywood and long boards and milled products, and their knowledgeable employees can help you figure out what you need for a project. They buy better lumber than the big stores, so you don't need to root through stacks looking for acceptable boards. Once you place your order, drive in to the lumberyard, and employees will make any cuts you need and help load the wood into your vehicle. They also deliver, for no additional charge, a handy service for long boards and large orders, and a necessity if you can't fit lumber in your vehicle. The staff is very knowledgeable about lumber and building supplies, and have helped me many times when I wasn't quite sure what I needed for a building project or how to go about making something. Because they know many local contractors, they can also make recommendations when you need to hire someone to do a job. If you go there, mind the hours, because they are closed on Sundays, and also close earlier in the day than other area hardware stores. Willard's is an incredible resource in the area, with a great selection of high-quality building products and supplies, knowledgeable employees (many of whom have been there many years), and great customer service. They also deliver. Need I say more?

Just as good of pricing as home depot and a lot closer...great people and very helpful...read more

Great selection, great service, and incredible history. As an amateur woodworker making gifts and…read moreDIY projects Big Box lumber yards have a very limited supply of hardwoods and NO HELP. L Sweet has a GREAT selection and Ken Montanaro was most helpful despite my small purchase compared to commercial customers. Just tell them what you're looking for and they will help....unlike Home Depot and others.

They have a great selection of different types of wood and everything looked to be in fantastic…read morecondition. The person that helped us pick out some mahogany was interested in the project we were working on (a table) and looking for the most suitable piece of wood for that use. In addition to lumber they have a small shop with things you'd use for woodworking projects. Any time I am looking at bowed or mangled pieces of lumber at a big box store I wish I had just gone to L Sweet. I want to go back but their business hours are a bit limited during times I am free and my car is too small to handle most of what I would want to buy. It would be worth it to inquire about delivery - I should do that myself!

Went there for plants were very helpful & informative what to get when to plant etc: thanksread more

What a great find in a small town community! The BEST price for propane fills, a selection of just…read moreabout anything you're looking for if you want to avoid the trip to a big box store. The service will impress you as well.

I'm a waller and when I need material for my stonework I get it and it's good stuff I can work…read morewith. Recommended

Great job!!! I found them on Facebook looking for driveway stone. They came out and assessed my…read moresituation. They made a recommendation for some alternative material to address the constant erosion of just stone. They provided me an estimate came out on time as promised and were professional. Nice neat job! I would highly recommend them for your driveway and landscaping needs. They went above and beyond to assure a quality product...