Park West Family Physicians is a great practice. I feel seen and trust the doctors there. I am a…read morepatient of Dr. Maxwell Arons however I have also been seen by Dr. James Arons when I needed an appointment ASAP. It's nice the practice is flexible in that way. I recommend both of these doctors. The wait time here isn't too bad and it's always been a smooth experience checking in and out of the office.

They closed and never let me know. So I call to make an appointment, only to find out they closedread more

I feel so happy and lucky to have been able to go to One Medical. I needed to take a COVID test and…read morewas able to schedule it far in advance through the app. Getting there was a super nice drive down Halsted, and the garage parking was definitely a plus. There is a small lobby area where you wait for them to wave you in, which was immediate since my appointment was early in the morning and there was no one else there. The waiting area is really well-divided and seats are assigned by letter for social distancing. At check-in, they confirmed my information and directed me to sit at one of the labeled chairs. Min Jie Lee was my doctor, and she came out immediately. She was so incredibly nice and welcoming and walked me through the test with all the necessary details and patience. The test was not as bad as I thought it would be (no, they don't try to reach your brain) and was done quickly. Dr. Lee let me know I'd receive my results in 2-4 days on my app and via email and off I went! The front desk also covered the garage parking so it was free! If you can go to One Medical, I highly recommend it.

After coming to One Medical, specifically this location, I must say that this has been the best…read morehealthcare experience I've ever had as a young professional. The convenience and easy access to your health with an app is amazing and I could not recommend it more. Don't let the membership stop you. I also would like to give a special shout-out to Dr. Drew Guzman with his speciality in LGBTQ+ medicine. Having him as my PCP made me much more comfortable talking about my health that can understand things from my perspective. Another special shout-out to the labs staff! They're also very easy to talk to, very friendly, and have a great taste in music.

I was devastated when Dr. Klein retired. I was very nervous about transitioning to a new doctor…read more Luckily, Dr. Roepke all-around wonderful. He is just as pleasant and conscientious as Dr. Klein. I could not have asked for a better replacement.

After 2 years of living in Chicago I finally decided to get a physical and find a physician. I…read morefound Dr. Roepke through United Health Care's website. The office is in an older building and is located on the second floor. The ladies at check-in were nice and helpful - I got there around 15 minutes early to fill out my paperwork. Not even 5 minutes later they called me back to a room. The nurse came promptly to do the standard checks - weight, height, etcetera. She was very personable and I enjoyed our conversation. Once she left the doctor came a few minutes later. We realized that I needed a tetanus shot in addition to the physical and I opted just to do it that day. Even the lady doing my shot was quick - it happened in under 10 minutes. I was so surprised - talk about the fastest doctors appointment ever! They also helped me sign up for MyChart so I could see my results from my biometric screening digitally. No complaints from my visit here! I'm glad that finding a new physician that I like was so easy :)

Love going here! Doctor is super friendly and helpful. Blood testing is thorough and doctor went…read morethrough all the results in detail to make sure all of my questions were answered and I understood what everything meant. He genuinely cares about your well being and wrote a great book about wholistic lifestyle health! Would recommend to anyone!

I saw Dr. De la Cruz a few times. At the beginning he was very nice and patient. He listened and…read moretried to explain things but after the first visit he begin to be in a rush. ALSO, he does not take notes nor has a computer in the room. Many times he forgot things or had the wrong information. I needed a referral for my eyes(I have an eye decease) and he kept me waiting for a month. I had neck pain and he just told me to come back for another visit to talk about it. Don't waste your time and money going there nor put your health at risk.

The PA's that I have worked with are very good. They will get to the bottom of your problem. They…read morecan draw blood, take X-rays and many other tests. They listen well and give excellent care.

WARNING: They will promise to bill you $X. Once you leave you will billed extra for lab services! I…read moregot a large bill that was unexpected. They don't care about patients. Doctor will rush! and say this urgent care to defend herself and make excuses! So don't expect the person to be detail orientated. Also I was MISDIAGNOSED here, not worth it! I am ripped off now need to spend hours cleaning up the mess of billing this place made!

Have been a patient for three years after moving to Chicago from Phila. Very patient and…read moreconsiderate and is willing to spend time listening to his patients. Would highly recommend him as a family doctor for men and women.

Outstanding doctor who listens to his patients. He discusses test results and treatment options as…read moreneeded. He provides quality care . Dr. Slotten has been my primary doctor for over thirty years.

This is a multi-site clinic and they are horrible at records and billing. I use the Sheffield…read morelocation. Their online "patient portal" does not let you schedule appointments (you have to use a differnt website ZocDoc to do that) and it does not show complete or accurate billing statements or balances (my dashboard recently showed an amount due 3X more than my last visit payment even though there was no outstanding balance when I paid at the front desk!). They need to get their shit together. I only stay because my provider happens to be here, but you need to keep on top of them.

If you want to lose weight fast and love to listen to great music with friendly staff. Get to this…read moreclinic asap. Mrs. G is a great nurse who listens and understands. She will make sure you are pleased with your results. Camille is very helpful and will make sure you are comfortable with your injections.

I don't know who answered his phone at 9:50am 9/11/23 but she was rude. If you don't know how to…read morespeak to people then get a job where you don't have to. I am not going to go into details of the calls. But she dismissed me with the quickness. I've never experience anything like it in a trying to contact a doctor. I really hope she is not a representation of this doctor.

Dr Gary. Is a great guy. He is a caring and compassionate man and his office offers stellar care…read more Thanks Dr. Gary.

I've been with Dr. Klein for years and he's terrific. He has an easy-going manner and is thorough…read moreand attentive in understanding his patients. In addition, Dr. Klein and his staff are available as needed. Every non-emergency call I've made has usually been returned within 24 hours. The office staff is also very friendly. I have to commend their newest nurse who handles the blood sampling - I didn't even notice that the needle had been put in. That was impressive.

I can't say enough good things about Dr. Klein. He is the best doctor I've ever seen. I started…read moreseeing him about 7 years ago. At the time it seemed like I couldn't find a good doctor anywhere and anytime I needed to go to the doctor I would try a new one and felt like they were insensitive or I just didn't feel comfortable with them. A friend of mine suggested Dr. Klein and now I won't see anyone else. To give you a bit more context as to why read on... The first time I saw Dr. Klein he sat with me for about 45 minutes. Until him I was used to rude nurses and rushed doctors shuffling me in and out as fast as they could. He asked me all sorts of questions about what I ate, how I slept, what my family was like and I kept thinking "why is this guy taking all this time?" and then it hit me... This is what a doctor is supposed to be like. He wanted to know how I lived and all about me to make me feel comfortable but also so he could provide better treatment. I've never had any other doctor make me feel so comfortable. After my first appointment I gave him a big hug which might seem a little odd but every time I've seen him since then I do the same thing. I give him a big hug after leaving because he always takes such good care of me. I dread the day he retires because he is truly irreplaceable. In the off chance you might see this review Dr. Klein I want to say once again THANK YOU!

Amanda (the manager of this office) is the nastiest, most disrespectful, unprofessional person I've…read moreever had to deal with. I'm not the first person to remark on the behavior of office staff. I've been tolerating the general incompetence of doctors in this office for ten years, but it's much more difficult to deal with blatant rudeness. As a separate issue, Dr. Patricio is awful about sending prescriptions on time. Some of my medications need to be taken daily, yet Dr. Patricio shows no sense of urgency when sending refills to the pharmacy. A couple of months ago, she was 6 days late sending a prescription to the pharmacy--that was 6 days that I didn't have important medication that I take daily. Despite calling multiple times every day, it took 6 days for her to finally send it. Her behavior is borderline malpractice.

I would never recommend this office not even to my worst enemy. I left this office and never looked…read moreback extremely incompetent management rude condescending and disrespectful. I had one Dr but up a relationship then came in and they said you can't see him no more you have to see this new one no reason no nothing . Then to get a Rx filled I had to wait till the office manager decided it was ok to fill it not the DR the manager this place should be closed down