This place has really gone down hill from when we came here as a family years ago. Food was reheated and chicken had tons of gristle Ordered chicken hibachi. One piece of broccoli and hardly any vegetables besides bunch of zucchini What an absolute rip off for 22.00 I'll never go back to that place and I'll bet they will be shut down this time next year. What a bummer for and evening meal Fuji Steak house in Eastgate has never let us down I'd recommend them read more

The food here was perfection. Cooked perfectly, large portions, and made quickly. Only complaint was it took awhile for anyone to come up front to seat us, over 15 minutes before anyone acknowledged we were there. Then took a bit before a waiter took our order. After that, the service was good. read more

Tokugawa - Hibachi chicken - Japanese Near Me - Milford, Ohio

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We returned after 6 years randomly during winter holidays. The chicken was great and the show put on the chef was excellent. Great place for families but have dinner early to avoid crowds. Kids love this place. They do have kids portion which was perfect. If you want the food to be spicy, you'll need to ask the chef because the baseline meal is mild. read more

We've ordered takeout from here once a week for months. Minimum purchase is $90 each time and I am yet to get edible lettuce. The steak is never how i order it cooked. The shrimp is always cold. I used to love this place and it was my goto for wanting a good meal and takeout. read more

Tokugawa - We've ordered takeout from here once a week for months. Minimum purchase is $90 each time and I am yet to get edible lettuce - Japanese Near Me - Milford, Ohio

Overall it is a solid spot, great lunch specials. Where they are missing is the overall cleanliness. The entire place could be cleaned up, the entrance mats are very dirty and then the floors look like they haven't been mopped regularly. There are recent spill marks that are left on the main dining floor instead of being wiped up. We were there for 40 minutes and nobody touched the spill. It does not look like it's been swept in sometime as well. If those pieces got better consistently then it would be 5/5. read more

Waiter was beyond rude during a lunch outing 3/4/26. Rolled his eyes, threw down soup and salad. Never going back.

The sushi is delicious, and the hibachi experience is just as amazing! Great food & fun atmosphere.

Shrimp was not good. We were there for over 2 hours... service was insanely slow. Literally were the only ones in there and it took them 40 min to even make our food. read more

If you're here for hibachi, be prepared for little to no opportunity to socialize with your group. We felt extremely rushed throughout the meal. While the waitress was friendly and efficient, the hibachi chef moved at lightning speed and didn't engage much with the diners. The prices were comparable to other hibachi restaurants. I'm glad I gave it a try, but I'm sure I could find a similar experience closer to home. read more

The food was very good and the service was great. It could use a little bit more decoration inside but everything else more than makes up for that read more

Great food and hibachi chefs, but the rest of the staff lacks service skills. Rude hostess, and servers who seem too busy to provide actual service to their customers. read more

Made a reservation and Sitting here for 60+minutes - no service. So disappointed. Everyone around the table feels the same way

Good service, and incredible shows I recommend this place to anyone who wants to have steak there.

Literally sitting in the parking lot after leaving this establishment. A friend called and made reservations for a party of 12 For a birthday luncheon celebration. Dion the server was quite rude, very pushy and did not seem to be thrilled that he was working or that part of his job was to take orders. You could not only sense his frustration but more than once raised his voice with annoyance at a very elderly lady who is hard of hearing In our group. A gentleman at our party asked twice for the tv to please be changed to sports. Both times those requests were ignored. I at one point asked for an alcoholic beverage that was never followed up on only for me to have to ask again 20min for him to tell they were sold out. The WHOLE time he had his air pod in his ear and when he was not directly in front of us he was having a private conversation. His attitude and attention sucked! people like this do not belong in customer service! not sure if those stiletto Nails made him feel some type of way about himself but it wasn't cute nor did it make his customer service good at all! Lastly to the manager, I looked over at one point at the cash machine right next to my seat. You should be ashamed to have a station that unkept, clearly dirty and straight up nasty right next to a guest seat! I unfortunately due to the cleanliness and service cannot recommend this to anyone nor would I ever back. read more

It was good no complaints! I got the hibachi chicken and vegetables cook soft. Cooked in a timely manner and it was delicious!

Fun place for Hibachi and sushi. I liked the hibachi more than the sushi, but know others who prefer the sushi It's worth a visit!

My first time here, I was very pleased. Our sushi and crab Rangoon was excellent. Will definitely be returning.

Visited Tokugawa Japan to celebrate my fiancée's birthday. We were seated quickly and were waited on shortly after sitting down. We ordered the Lovers Dinner, which included two portions of fried rice, vegetables, filet mignon, lobster tail, scallops, and chicken. We also got soup and salad. The miso soup was the best I've had from a Japanese restaurant, it was great. Salad was good. Of course, the highlight of dinner was the grill and the proteins. We loved it all. Our chef did a great job and was not only entertaining but cooked everything perfectly. The filet melted in my mouth like butter, the scallops were perfect, and the chicken and lobster were great. The scallops and filet were definitely our favorites. Besides the food, I enjoyed the aesthetic of the restaurant, and it was clean and kept up nicely. I will 100% be returning to Tokugawa! read more

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Made a reservation for 2 at Hibachi. Didn't havw my reservation at all. Hostess stand/check-in was complete mess. After waiting 15 min, sat us at table in other room, not hibachi. Waited another 15 min & server never came so we left. Also only had one bartender so couldn't even get drink at the bar. Will never go back. read more

This is just like Benihana. The food was good. They do double grills. For example, our chef had 10 people and 2 babies, and the other chef had 4 people. There is no ambiance in the place. Reservations are through google or calling. We told them about a birthday but they forgot. The 1 year old had a party there. They don't do dessert or anything for birthdays except singing. Drinks were reasonably priced and on the strong side. Chairs are too packed together. They have a non hibachi side. Steak was overcooked. Chef split shrimp up wrong. If you ordered shrimp with your meal, you got 5, and everyone else got 2. The menu said 1 shrimp appertizer, so our shrimp went to the other people. The chef seemed to know the others, so gave all the extras to the large group. Sadly, they left it to be pitched. We would have eaten or taken home. Soup and salad were fine. SUMO meal filet, chicken, and shrimp was on the light side. Weird that veggies were done at the end. read more

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Fabulous sushi! Fabulous food. Fabulous wait staff. Was visiting on business from out of town and was so happy with our dinners we are there both nights. Hope I get asked to work in the area again! read more

Service was very good,scallops and filet were gr8 ,the lobster tail was overcooked and tough to chew.the shrimp was fair nothing to brag about . Ordered green river roll and it was gr8 Ambiance ... there's a lot of action going on around you when you're on the hibachi side Now for the bad news: unfortunately the chef mixed the chicken n shrimp together and using the same spatula on the lobster n scallops then back to the chicken left one of our party unable eat due shell fish allergy which can deadly luckily we all noticed what the chef had done or not done(separating the shell fish) so our party of five only one person could not eat. Very scary If you have a seafood or shellfish allergy, this is not the place for you to go and eat ‼ read more

I wish I could have a review for the food however.... I am a person who looks for the best in the restaurant and to date have enjoyed leaving helpful reviews. The only thing I can say positive about this restaurant is that they take reservations. Advice given to me is get there before 6:00 and I will not need reservations. Arrival of 8 persons at 5:15 was given 25-30 minute estimate after seating nearly 35-40 people ahead of us who had reservations at 6:15, 6:20, etc we obviously did not get seated before reservation rush. Hostess was poorly trained and overwhelmed. Honey if you dont put butts in the empty chairs the cooks can't cook and the table can't be flipped. So prioritizing new guests arriving just to give them wrong estimates probably not ideal. When I asked at 65 minutes to speak to the manger he never came but I observed her arguing with him so I approached him and expressed my displeasure but after 70 minutes I told him we were leaving he said yeah okay. In today's economy with choices that attitude I'd like a death wish. So I can't provide a review on the food ever because I will never go back. The entire 70 minute experience represents poor restaurant management. After reading the reviews I see I wasn't the first to experience poor lobby management. read more

My husband and I had dinner here on a Saturday evening. The restaurant is understaffed with help wanted signs. Our waitress must have been servicing 15 different tables. That being said, the service was slow but completely understandable. I ordered the chicken katsu and my husband had the samurai. Everything was delicious and I found it reasonably priced for a hibachi place. We were also able to sit outside, which was nice. read more

Our waitress and chief are great , very friendly to kid and entertaining . The service is definitely 5 star . We ordered chicken and Shrimp Hibachi. The taste is good I would gave 5 star too if I haven't been to other outstanding places , But The food is good compare with average hibachi . Just keep in mind ,We went there at 5:30 on Saturday,it's was not crowded but when we left on 6:30 it was packed . read more

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My daughter and I went here for dinner one night, so it was just the two of us. we were seated extremely fast, had our drinks quickly and ordered all within a very short amount of time of seating. From there, however the wait was quite a long one for our chef. once he came out, the entertainment was as expected, as we have been too many Japanese steak houses where they cook in front of you. I'll have the same quirky little shows. This place did little pieces of broccoli that they threw to you instead of shrimp that I'm used to in other places. but they did hand out squirts of sake to make up for it. The rice and noodles were excellent and the meat and vegetables are always my favorite. I did order some edamame and it was cooked perfectly. The only reason I'm giving a four, is for the slower service in between placing the order and actually receiving our food. read more

My wife and I ordered carry out from here a couple weeks ago. The menu is quite expansive but I eventually decided on the Chicken Katsu and my wife got the Hibachi Salmon. Everything was still hot when we arrived home and broke everything out of the bag. both of our dishes came with a small side salad, Miso soup, and a bowl of rice (my wife's came with fried rice). The salad was basically just lettuce with a dressing--a bit underwhelming. The Miso soup was utterly tasteless and had two pieces of mushroom and green onion, but otherwise was just broth. The rice, however, was amazing. Even mine, which was just plain white rice was perfectly cooked, fluffy, and delightful, and with just a drizzle of sauce, was honestly one of my favorite parts of the meal. Speaking of sauces, we had quite an abundance. The katsu came with a barbecue vinegar-esque sauce (the Pungest sauce, I believe?), which was quite tasty with the chicken. There was a brown almost peanut-like sauce, delicious as well. But the one I liked the best was an extremely creamy sweet mayo-mustard sauce (my best guess as to its contents, at least). As for the Chicken katsu itself, it was unfortunately rather bland. I was hoping for tender, juicy chicken in a crispy, seasoned panko coating, but it was mostly flavorless. The various delicious sauces helped keep the dish exciting, though. My wife's Hibachi Salmon was quite tasty, though, served with shrimp in a flavorful brown sauce, with a side of sauteed vegetables. I would generally choose chicken over fish, hence my order, but my wife's meal was certainly superior to my own. Overall, I'd likely order from Tokugawa again, but I wouldn't get the katsu, and I'd forgo the Miso soup next time. read more

The food was great, and what would hibachi be without a skilled and entertaining chef???

I hosted a Birthday celebration here last night. This is our second time coming to this restaurant. I know the food isn't top notch, but it's fun for kids. I brought 11 people to the restaurant. I told the waiter upfront that I had a shellfish allergy. I ordered Fried Rice with chicken, which is not Hibachi. It's about $10 cheaper, but my main concern was the allergy. When the cook came out, I reminded him as well. He said he could cook mine first, I said that I was okay with mine being cooked in the back. He gave me rice off the grill. Then, he threw the shrimp on and you could tell he forgot and realized. Then he hesitated and he was going to cook my chicken on the grill with the same spatula. We stopped him, & told him to just have mine cooked in the back. He told the waitress that mine needed to be cooked in the back while he continued cooking. When he finished cooking for the rest of the party, I still had no chicken. Then, 15 minutes later, after everyone was finishing up, I finally got my food. I was then charged $21 for my Hibachi chicken. I alerted the waitress, and she came back with "my manager said because you got the rice Hibachi we cannot modify your check." Uh, and my check had someone else's spring rolls on it to boot. So, I brought them $400+ of business, and they wouldn't even adjust my bill, when ultimately, I should have been comped my entire meal since I didn't get served until after everyone was finished eating. The kicker was, I originally ordered "Fried Rice with Chicken" which, on their menu, is very clear that is cooked off grill. I even told the waitress that I don't care to have mine Hibachi. I now live in Milford, and go out to eat often. This is one of the few places my children like to go to, so I would probably bring the restaurant this kind of business 1-2 x a year. Now, they've lost my business. The food is just okay for the price paid. The tuna roll was ground tuna. The rice and veggies were good. Also, I don't understand why they have sports on their very large tv's. Takes away from the ambiance. read more

Amazing food, wonderful service, and the hibachi side is really fun! Their sushi and stake is both amazing, and atmosphere is amazing.

Food is always fresh and well prepared. I love their sushi. Luna is a very good server who is always very attentive and friendly. The place is very clean and very private by the sushi bar. read more

This place was a GREAT find. We were looking for a hibachi restaurant to celebrate my son's 9th birthday (hibachi is his favorite). Due to the coronavirus most of the places we knew of were not accepting dine-in patrons (although the state allows it now). Tokugawa was one of the few places open for dine-in. So we left our friendly confines of the city to venture out to Milford, a city with about as much culture as a campground. Upon arrival we first noticed the nice a deck, an unusual but welcome feature for a hibachi grill. Once inside, the building looked very clean and updated. Big TVs hung on the wall, another surprising feature for a hibachi grill. A water feature with bubbles looked nice, but almost an cheap attempt to look high end, kind of out of place. My kids liked it though. The staff was friendly and helpful, from the hostess to the waitress and chef. Our drinks were always full, and the chef was engaging and fun, a trademark of hibachi grills. The soup and salads came out promptly. the food, if I am being 100% honest, tastes just like the other hibachi grills we have visited over the years. Which is not bad- we love the food cooked on the flat top! A couple of notes- the shrimp appetizer that's included is just two pieces, less than other establishments. They don't offer brown rice, just fried. We brought our former-vegetarian friend, who has moved up to eating two legged animals but not four. She asked for the steak to be cooked away from the rest of the food, but the cook instead mixed the rest of the food on the steak grease, which was not helpful, but maybe an odd request they are not used to. The soup came out barely warm, so one in our group asked for an alternative. They brought her out a steaming hot cup of miso soup, which was apparently delightful. In summary I'd be an absolute clown to give this restaurant anything less than five stars. The fact that we had an almost perfect experience when they just reopened for dine-in service is remarkable. I expect the few hitches we had would be addressed as they get back to business as usual. Expect some bumps in the road along the way, but please be understanding. read more

Tokugawa - Japanese Near Me - Milford, Ohio

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Jay runs a great restaurant here. Sushi portions are good and they treat you like royalty. Location is great as it's right off of 275 and thus quick to get to. Place is huge so there is never a long wait. This customer named Kevin is always at the bar. read more

Their food is always so good! Waiters are always so friendly and the habachi cooks are nice aswell. They have a choice of sit and dine of habachi, I don't know how it's like for the sitting one but the habachi is always really good. I also get takeout sometimes too and it's really good also. I definitely recommend this place. read more

I like it here. Sushi is good and fresh and enjoyed the Hibachi on last visit. Service couldnt have been better. Thumbs up to all.

Very fun to have dinner with chef who is entertaining you while he cooks for a large communal table. I've also had sushi lunch that was very good. You won't go home hungry as portions are generous and my meal included soup and salad. Excellent quality sushi and plenty of other choices for people who are squeamish about eating raw fish. Fast servers and energetic ambiance. For a special occasion I highly recommend! read more

Great Experience - Delicious Food!! Excited to have a new fun family friendly place to frequent in Milford. Our Hibachi chef was hysterical .. the wait staff was excellent. Will definitely go back. Thanks for a really fun night out! read more

Tokugawa - Japanese Near Me - Milford, Ohio

Good service, Good food! Very friendly staff and the hibachi chefs are very fun and engaging! Great lunch specials. Check them out if you're in the area read more

The best shrimp tempura roll I've ever had. Amazing every time. And the hibachis is amazing! (Pro tip: if you order out the kids size is a perfect portion!) read more

Not certain how many times we have been here now, but once again, it was excellent. Very fresh fish and great presentation of the rolls and nigiri. We have never been disappointed. Only suggestion is that wait staff could be a bit more attentive. We were never asked if we wanted anything else or another drink. Otherwise, would be 5 stars! read more

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