Best experience I have EVER had while buying a vehicle…read more Total process took maybe 2 hrs. 45 min was waiting on the insurance to update. Juan Cruz is my guy. He will shoot straight no matter your feelings. Wish there was more dealerships like this one.

Don't buy a GM vehicle, their warranty sucks. Sandlin's paint and body shop sucks too. I'll never…read moretake my vehicle back to them, I'll go elsewhere from now on.

We travel full time and when passing through Texas, we make it a point to stop by Elliott Ram to…read morehave our truck serviced. They are polite, quick, and thorough.

Traded in my truck and purchased a new one with William. Great buying experience, super fast…read moreprocess, and best prices in the DFW. I felt welcomed and did not have the typical "Buyer vs Dealer" feeling in the process. I recommend!

Toyota of Mt Pleasant provided 5Star service from the time I submitted an inquiry online until I…read moreleft with my key! My salesman Roy Price was phenomenal! He contacted me right away and provided all the details when I had questions. There wasn't any pressure and I knew what I wanted. They have a limited but better variety of colors and models to choose from compared to others during this time. Trust me, It's worth the drive if you are out of town! Go ahead and make an appointment Chris within the finance department was very personable and easy to work with. This was my first Toyota 4Runner purchase and it was so stress free! I highly recommend this particular Toyota of Mt Pleasant.

The service department never disappoints. Great customer service, patience with our requests,…read moreorganized team and processes, and quick and thorough fixes.

If I could give them negative stars I would. After agreeing to paying $3100 for hood latch…read morereplacement, sunscreen replacement and a drive module, I was told it would be ready the following Wednesday. A week later, they inform me that the shade is closed but they will have to take a fuse out to make it inoperable or it will break again. So I'm expected to pay for something that didn't get fixed. Previously, paid $3200 for a torque converter, had the car back one day and it wouldn't move. They brought it back, had it 3 weeks and said that I owed them $660 because it was just a bad spark plug. If this was the last mechanic on the planet, I would never bring another vehicle here again.

We needed to replace our car and Kevin was amazing at finding just the right car for us. I am so…read moregrateful to the service we have always received here. I won't go anywhere else. The service is AMAZING. I feel like we matter... Karen Martin

My wife bought a 2023 Chevy Malibu ... It was perfect for her…read more Appreciate Jimmy, a well mannered salesman, thank you for waiting for us driving from Maud. It's our second car...we have purchased !!

I searched for 8 months for the perfect truck and price. I'm 56 years old, Rachelle and Alan made…read morethis purchase the greatest vehicle purchase experience of my lifetime. Their communication, their attention to detail, and service after the sale was completely incomparable to any buying experience I've ever had. I even had a slight issue after purchasing the truck. Rachelle did everything possible to make that situation right. I couldn't dream of a better buying experience. I can't say enough good things about my experience with JP Harvey Motors. I only gave them a 5 star rating because a 10 star rating is not available. I drove 7 hours from Mississippi to Texas to buy this truck and I don't regret one second. THANK YOU Rachelle, Alan, and JP Harvey Motors!!

Do not, I repeat do not take your vehicle to them to have recalls done. My husband took my 2021…read moreFord Bronco in to have recalls done. Nothing was wrong with my car. They replaced the battery which was new and blew my fuel pump up. My husband came and pick it up. He did not get out of the parking lot cause it would not stay running. So they gave him a loaner with no gas in it. Went back the next day and they told him it would be 850.00 for the fuel pump. Well if I wanted my car I had to pay it. So we paid it. I wrote several emails to them telling them that I would pay for the fuel pump and them pay me back for the labor since they blew it up. No one will even talk to me. When my husband picked it up they had left 2 sensors unplug. Thank God he is a mechanic and knew what to do. The manager would not talk to us at all. Then the girl we had to deal with Misty Salvador quit accepting my call or answering my emails. So they are the worst Ford dealers in Oklahoma. They treated us like krap. And all we done was ask for the recalls to be done. Their mechanic is no mechanic. Now my check engine light is on all because of James Hodges Ford. The manager name is Roger Ballard. They are awful people. Teresa Youngblood

Ford has lost a family of loyal Ford owners because of General Manager Roger Ballard at James Hodge…read moreFord. I was ready to buy a Ford Explorer, had signed all of the papers, financed through Ford Credit, and had waited over a week for invoice option accessories to be received and installed on this car. The car was to be delivered to me approx 150 miles away, and Roger Ballard was going to charge me an additional $250.00 to have the car delivered on a flatbed truck. I said "NO". This was the last straw. There were ZERO negotiations on this car, due to Roger continually not willing to negotiate. In the end, I was willing to pay $1400.00 under MSRP for a new car. Even though it was being sold as a new car, it had been driven by Roger Ballard as his personal car and already had around 600 miles on the odometer. Now Roger is cancelling this deal!! He is extremely unprofessional and I question how he managed to achieve his high position within Ford. My sales person, Katie, was great however, everyone else I dealt with was horrible. Buying a new car should be a happy memory, but Roger Ballard, General Manager at James Hodge Ford in Idabel OK has stripped that from me. Not only can I honestly say, I will NEVER buy from James Hodge Ford again, but I can also honestly say I will NEVER buy another Ford car ever again!! Save yourself from this headache, buy elsewhere.

UPDATE - do NOT recommend. Update 6/19/26:…read more After everything that happened with the vehicle I purchased from Paris Nissan, I attempted to resolve the situation reasonably and in good faith. I offered to settle for only half of the financial loss I incurred from the significant loss in value of the vehicle and even offered to remove my negative reviews because I appreciated that they had at least shown some willingness to stand behind their customer and try to help make things right. Unfortunately, communication has now stopped completely. Despite my efforts to reach a fair resolution, I am no longer receiving responses. What has disappointed me most is not that a vehicle had serious issues--problems can happen with any manufacturer. It's how a dealership chooses to treat a customer when those problems occur. When things went wrong, I tried to work collaboratively toward a solution. Instead, I was ultimately ignored. If you're considering doing business with Paris Nissan, understand that the true test of a dealership is not how they treat you when they're making a sale, but how they treat you when there's a problem afterward. Based on my experience, once things became difficult, communication ceased and I was left to deal with the consequences on my own. I hope other consumers will take this into consideration when deciding where to purchase a vehicle. Update approx 6/10/26: I am retracting the positive review I previously left for this dealership. When I originally purchased my *brand new* Nissan from this dealership, I had a positive experience and left a favorable review. Unfortunately, my experience after developing serious issues with the vehicle has completely changed my opinion. The vehicle experienced repeated repair attempts for the same safety defect (the first one less than a month after having it) and spent over 30 days out of service. When I ultimately returned it to the dealership (after owning it barely five months) because the defect happened again, both the salesperson and finance manager acknowledged that they believed something was wrong with it and stated that they would not be reselling it on their lot. Despite those statements, the dealership significantly undervalued the vehicle during the trade-in (approximately $10k) process rather than treating it in a manner consistent with its lemon law history. I was also told there was nothing the dealership could do regarding the situation and was encouraged to sign paperwork that, as I later learned, affected my ability to seek relief through Nissan corporate with them saying the only remedy was through the dealership. So both pointed fingers. What is most disappointing is that I trusted this dealership because I had purchased the vehicle from them and had been a satisfied customer. Instead of helping a customer who was dealing with a vehicle that had ongoing serious issues, I was steered toward a transaction that cost me a significant loss. My advice to other consumers is to thoroughly research their rights before returning a vehicle with significant repair history and not assume the dealership will explain all available options. For these reasons,I am withdrawing my previous positive review and can no longer recommend this dealership. Original post: This was THE easiest car buying experience I've ever had. They worked with me, were quick to respond, were upfront about pricing; financing was NOT pushy which was VERY appreciated, and they even delivered the car TO me. Fantastic, 5 star service!

I had the best experience buying my new Nissan from Jay Walters. Everyone there was so friendly. It…read moreseemed like family. I met so many employees there even though I was not buying the vehicle from them. They were all so welcoming. It was a quick and easy process. I was introduced to the service team. So I feel at home there. They are the best! Thanks so much Jay!

every woman in east Texas should beware of doing business with this company!! first friend (Mary)…read moretook her pt Cruiser to them, after a $700 repair her car still was not running: she was told that the repair they did was not what was wrong with her car, now they say it is the fuel pump and that is a $1200 repair, Mary pays the additional $1200 and is then told: nope that was not the problem, now they want her to pay another $1400 for a new gas tank !!! Mary says that's enough you keep the damn thing and she buys a new car from them. Second friend (Candy) takes her car to them, they say its the timing belt and that is a$995 repair (for a $37 part) and guess what? that is not the problem, now they want $1700 to rebuild the motor, telling her that there was no oil in the engine, she must have had an oil leak. Funny thing is when the car died the first we did was checked ALL the fluids !!! Even the tow truck driver checked all the fluids the next day before towing her car to Elliott Motors !!! anyone seeing the pattern here? these are two stories that i personally know about and i could tell of half a dozen more that i have heard of but been personally involved with.....think i will send a copy of this to the local papers and to Dodge Corp. the only reason i gave them one star is because i could not post this without a star rating, truth is they do not even deserve the one star !!!

Dealing with this dealership has been an absolute nightmare!!! I would never in my right mind buy a…read morevehicle from this location. The general manager is extremely condescending and does not help with anything and lets his sales men screw over people. They sold my partner a lemon and it has been absolute hell trying to return the vehicle after spending an insane amount of money fixing a vehicle not even a month after it was purchased.

Great experience in buying a used truck here with Josue! Quick and easy buying experience…read more Definitely recommend if you are looking to buy and want a hassle free trip.