So far so good. Response times are great and being kept up to date with our flooring order has been…read moregreat. Price is negotiable and able to provide good selections based on your budget. More review coming after the floors are installed!

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

My project with them started out like all my projects getting quotes from a few companies. But was…read morereally impressed and felt comfortable when Casey was out to see what I want and give me other options. During the installation the installer noticed being an older house the the basement had settled over the years and and not completely level in one area. Rather then install the floor that would have problems he pointed out and showed me the issue. Gave me a very reasonable solution and a great price to correct the issue. Issue resolved the new floor was installed at a great price and with detailed quality.

Lots of amazing choices and not just for flooring. I had my fireplace retiled by them and it looks…read moreterrific. One of a kind now. All floors top quality and installation people careful and helpful.

We had a great experience working with Floors of Distinction. They worked with us to replace our…read morewood flooring in our kitchen and hallway and our stair railing. They were knowledgeable, personable and very helpful in guiding us to get to a good decision. I worked mostly with Colleen and she was great, and, all of the team members that supported the project were great to work with. They came to our house a few different times before, during and after the project. The level of service and quality of work was worth what we paid. I recommend Floors of Distinction and will work with them again!

I would highly recommend Floors of Distinction for any flooring needs. The selection is outstanding…read moreand service even better. Bruce was very knowledgeable and patient. I can be very indecisive and never felt pushed into making a decision. I am very happy with how my new carpet turned out and will have no hesitation about using them again in the future. Thank you Bruce and team for your work!

We had a great experience at Floor and Decor Maple Grove…read more We ordered our tile online as we already knew what we wanted and picked it out at one of the AZ locations. It is an easy process to pick up an online order. You don't need to go through the store to a register. You simply go to the pick up counter. The staff will help you load your vehicle as needed. We were traveling from 2 hours away and we arrived earlier than expected. When we arrived to the pick up door, we were greeted by Brayden who notified us that they still needed to grab the tile we ordered from a full crate so the tiles would be from the same tile lot versus us just grabbing tile boxes. We grabbed lunch and when we returned our order was ready. As Brayden and team started loading the tile into our SUV, they realized the weight of the tile is more weight than our vehicle can handle. We left half the order there and returned the next day to pick up the other half of the order. Day two pick up was a positive experience with the staff as well.

We had such a positive experience here! I have to note, it's quite rare for businesses that deal…read morewith a lot of home reno and customer service related things to have this high of rating. The fact that they're nearing 5 stars as a tile shop is seriously impressive!! SERVICE The moment we stepped in, we were greeted warmly by the staff. Throughout our experience, the staff here stood out as above and beyond the most helpful of any store we visited during our renovation projects. TILE As for the tile stock? HUGE! Like seriously, impressive. You can find just about anything here. I liked the variety of size, style, type, format, etc. In fact, we went back a second time to make sure we didn't miss anything! We got our wavy glossy ceramic white tile for our shower remodel here. I liked that they had everything on display with the type, style name and barcode clearly visible - and in some cases, had display examples printed or physically onsite. PRICES I was very impressed with the pricing. As far as tile goes, it was very affordably priced, even for some of the more trending styles. They also have some discount or clearance options that are down to the last boxes which would be great for folks renovating or looking for smaller amounts! The cashier helped us a ton - telling us about the return/refund policies, pointing out the other tile related items they offer, etc. When we came back to return our unused boxes, they were a huge help too. Can't recommend this Floor and Decor enough!

Caleb of Sota Coating did an exceptional job…read more Extremely pleasent, a very hard worker and stayed on the job start to finish. Was very responsive out the same day to give us a quote. It was refreshing to meet a genuine, no bull person and no surprises. He was truly excellent. Great results - just look at the photo! I also highly recommend.

They did a nice job. They showed up when they said they would and did an outstanding job. We are…read morevery pleased with the job.

Excellent stone selection and outstanding customer service. A great experience from start to finish!read more

The worst customer service experience we have ever received. They are not friendly at all In fact I…read morewould say very rude. Three mature adults sitting at counter doing absoltely nothing and offered no assistance. Not even a welcome greeting! The lady brought us back to the tile after we approched her and never came back and asked if we had any questions or needed help with selection. Do not waste your time going there. Go somewhere else where they are helpful and friendly And appreciate the business.

We worked with Cody to pick out new carpet for our living room. We looked at other options, and…read morefelt the service was best with these guys. He worked with us to get us the best option and was very flexible with installation. We later had a warranty claim and he was great on getting us the replacement and getting that installed. I have to say that from service, to quality to price, I won't go anywhere else.

They are the best - had nice quality carpet, worked around our schedule and did an awesome job…read moreinstalling the carpet as well as handling a few minor carpentry issues! Loved working with them!!