I was under the care of Dr. Fosdick for a full year I've been a victim & harassed countless times…read moreby Matthew Olson. His nasty attitude towards me for months had been a nightmare. I haven't been back since then in March of 2026 Now I'm being harassed again by Matthew Olson for a bill in Lab work just today May 6 that I never ever done at All! I'm seriously considering hiring an attorney in order to get a protective order against him for harassment. I'm just beside myself at this point in time.

Today is 4/14/26, I left a message for Carmen to call me back. I still have not received a call…read moreback. I do not think that the rude person on the phone gave her my message, Optima Medical is not what it used to be. Ever since PA Carolyn Scooley left it's going down hill. Gabriela Cione

Came in for an appointment. My wait was less than 5 minutes. Check in was easy and the receptionist…read morewas friendly. Once in the exam room I was given a paper rob. Once the nurse practitioner and Doctor came in to check all areas. Only a couple of spots needed to be checked. I opted in to have a mole removed and tested. It wasn't too painful as they numb the area. After they give instructions and some ointment to put in the area. A couple days later they called for follow up. I expressed concern on the area was red and a bit itchy. They said they would ask the doctor and call back with a follow up. Whig never happened. The area is healing and a bit dark. Would've been 5 stars but no follow up after I complained of area concern.

Had my first appointment with A to Z Dermatology and had an amazing experience! The front desk…read morestaff, Moira, was super welcoming and kind. She got me checked in quickly, and I read my book and waited. What I noticed as I was waiting was the calm and cool atmosphere. It was one of the staff members' birthdays, so there were tons of decorations and food. The staff seemed to be genuinely happy to be there. Eventually, I was taken back to a room by the medical assistant, Maria, who took her time to ask me questions, listen to my concerns, and take pictures. Quickly Nurse Practitioner Nohe Sebhatu comes in and warmly greets me. Like Maria, he listens to my concerns and checks everything out that I mention. He put the choices of the next steps in my hands, which felt so good. I am excited for my follow up in May.

As a patient this was my first visit to the new facility, and it is very nice. Lots of parking and…read morea nice waiting area and the rest of the facility is just as nice. I really like Dr. Arce-Lara and his staff is excellent, he is always pleasant and talks to you, not at you.... His staff have always treated me with kindness and respect. The reason for my visit was a therapeutic phlebotomy and while I had several at another Banner facility, they were always a little tough, I was told I am a "hard stick". The staff were always nice, just had trouble hitting the right spot to get blood. Not so here, the Phlebotomist that drew my blood was WONDERFUL! Hit it the first-time with little pain or discomfort and had me on my way in no time. I do recommend

Unfortunately for the doctor who is quite nice seems to truly care…read more There is something really wrong with the staff and how they treat people and visitors. While the front office was polite, I have observed disrespectful and demeaning behaviors toward other patients, visitors, and even towards each other. I see it on every visit. Must start at the top so it's either the office manager or the doctors. We have had billing issues too. Hopefully I can convince my wife to switch to a new doctor and practice.

Mayi listens to you and provides an extra touch where needed. Her deep tissue massage really helped…read moremy sore back

Alll went well here! Mayi greeted me and she was very gracious, immediately putting me at ease…read more Then she allowed me to disrobe and gave me ample time to do it. She promptly walked in and proceeded to make sure I was comfortable. The massage was definitely the BEST massage I've had. I went to her because I was suffering from pulled muscles. This evening, the pain was gone. I will be a regular client of hers.

I would not recommend this place. No concerns about patients time because its lots of over booking…read more It appears like some pill factory just wanting lots of patients. If you don't mind waiting for up to an hour for your scheduled appointment Don't waste your money because this place will definitely waste your time

Hello, I just want to say I've been seeing Dr. Roberta Boone for approximately six months. I feel…read moreDr. Boone takes her time and and really listens to you, which it's hard to find a doctor that does that anymore. She answers all my questions and my concerns. I also want to acknowledge her staff, which in my opinion are exceptional. Klana, zobeyda, . and Danielle.

I have never been happier with a medical office. Great staff and Dr. Muthu takes the time…read morenecessary to make sure you understand everything. Everything concerning my health has improved since switching to this office 6 months ago. Best thing I ever did!

I went in for a follow up and was treated like a child by medical assistant rather than a 74 year…read moreold woman in distress. I couldn't catch my breath. I originally asked about a breathing treatment and was told they no longer do them due to Covid. I asked about getting a nebulizer as I couldn't breathe deeply enough to use inhaler. (They know I have COPD) Nothing came of that, the medical assistant told me to go home and use Flonase the way she explained how to. She said I can give you more antibiotics if you want but your lungs are clear so they won't help. I said the doctor mentioned pneumonia last week so she said I can order an xray but that's the only way to know. I said I didn't want more antibiotics if not needed, I wanted to breathe. Again, go home and use the Flonase and she left! This was 8:15 in the morning, so not sure why she was so rude. I've always felt valued before in this office, but this was very unprofessional!

I came to Banner Urgent Care for a migraine and had an unacceptable experience at the front desk…read more The woman working there was unprofessional and dismissive--no sick patient should be treated that way. I was left standing for an extended period during check-in and was double charged. The entire interaction felt like a power trip rather than patient care. If you need urgent care, I recommend driving to Chandler instead. To be fair, once I was seen, I received good medical care from the providers. The medical staff were professional and did their jobs well; the front desk experience was the sole issue.

Unfortunately had to go to Banner for chronic stomach and side pain, but fortunately I had an…read moreamazing experience. From walking in to walking out the staff were nothing short of professional, kind, and attentive. I could barely walk and was super dizzy and I was offered a wheelchair and an arm to hold onto as I made my way from the waiting room to the back to be further checked out. From that area I went to another area where I was seen by a wonderful PA that throughly checked things out. I was listened to, not dismissed, and was provided with pain medication that helped, but not enough. They listened to this as well and helped me. I felt validated and comfortable, which I didn't think I would be in this situation. I was not expecting this based on previous experience and history. I pray that I never have to come back to the ER. And for anyone reading this I pray you never will have to use their services, but if you do this is a good place to go. All of the staff are amazing. I've never had a great experience using emergency services, so I can honestly say this is a first great experience. Big kiddos to Banner Casa Grande ER!

I arrived 5/1/26 at 10:48am with pelvic and significant flank pain at a level 7, blood pressure…read more124/90 -- signs of a possible kidney infection. Urine collected, told results take 2-4 days. No antibiotics. No pain management. Told to drink water. What sealed this one star: while alone in Room 4 I could clearly hear staff loudly discussing my private health information in the hallway. Patients in every adjacent room heard everything. This is a HIPAA violation -- I've filed formal complaints with HHS Office for Civil Rights and the Arizona Department of Health Services, and contacted legal counsel. $340 for nothing. Went to Banner ER that same night. If you need real care, go elsewhere.

Even with an appointment, be ready wait over an hour…read more Took my 3 year old for an ear infection, had a 4pm appointment and was present and checked in early with paperwork completed online. Only one appointment ahead of us. We weren't even taken back for vitals and to a room until 5:12pm, it took 2 minutes to look in her ear and confirm, and only several minutes to receive discharge paperwork. All in all we were there from 3:50pm-5:20pm. So frustrating .

I went to see Dr Scott McMillan, PA-C through a recommendation and he was Fantastic! Great sense of…read morehumor. Great customer service from the receptionist to the visit itself. I highly recommend this Dr for your Orthopedic needs. Thank you Dr McMillan. You are appreciated. Robert Arosemena.

Great people. Very friendly, knowledgeable taking care of my health needs. PA Scott is the bestread more