Update; (May 19, 2025) I need a bait trap replaced. We have made 6 calls over the last 3 weeks. One…read moreregional "do nothing" manager promised last week that they would be out "tomorrow". That did not happen. There have been no follow up calls at all. This service is now so bad that it is almost comical. This has to be the absolute worst service as an existing customer that I have ever had, the shame of it is that no one at the office seems to care (AT ALL)). We have paid a decent amount of money to be ignored by this under performing branch. I need to be contacted by management and compensated for this AWFUL lack of service. On the website a gentleman is listed as branch manger. The big reason we went with orkin several years ago was because of him. Evidently, he has been promoted beyond his effectiveness. If this wasn't such a high dollar change over we would be gone. Please change my stars from 5 to zero!!!! Orkin is now a joke.

THIS COMPANY IS GARBAGE!…read more I am shocked at how bad and overpriced this company is. They never keep appointments and twice now they've cancelled an hour AFTER they were supposed to be here. Last week the appointment was between 10-12 and he sent me a text at 11:20 saying he and his daughter have the flu. This was after he showed up on the wrong day (appt was Thurs and he showed up Wed when we weren't home) Now I get an email stating they don't even know when they can reschedule, so bugs are starting to come into the garage and I'm sure soon the house, because they're almost a month behind. We're having our yard sprayed, so we have to notify the groomer next door and neighbors behind us so they can keep their pets inside for 35-40 minutes after spraying, so that's twice now I've had to tell them never mind. It's getting embarrassing. I wish that was the worst thing that happened, but a sales rep came over to discuss termite control and for some VERY strange reason decided it was perfectly fine to talk to me and my roommate about one of his clients having a sex dungeon and went into details about it. We were shocked into utter silence and all i could think of to say was "To each their own I guess". I called the branch manager immediately after he left and said I would file a sexual harassment suit if he ever stepped foot on our property again. I really thought they were the elite pest control company, but now I have to start the whole process over again with another company and because of this debacle, I don't know who to trust.

Very patient with explaining process, expectations and outcomes. Went above and beyond in dealing…read morewith gaps in wall-foundation junction

Very quick response to my inquiry. Our yard is covered in ants and they were quick to come out and…read morebegin treatment. Friendly staff

Wonderful experience, he is very knowledgeable. Got rid of my ant and spider issue. Highly…read morerecommend!

You charged $120 for Mosquito We have more mosquitoes than…read morebefore. Maybe bad product Please address this or cancel service Sorry ‍ Pansy and Alexander Knight

Mike answered his phone on the first or second ring. NO clumsy answering service press 1 for this…read moreand 2 for that. Thank you for answering your phone. Next, he took the time to explain quickly and accurately what I needed in order to sell my Gulf Breeze florida home. He mentioned he does not do the WDO bond I need as a seller anymore but he would connect me to a man he trusts. I texted him my information and he passed it onto Todd. Thank you for giving me great speedy customer service and taking time to answer my question even though you don't do this work anymore. If I was keeping the FL house I would absolutely hire Mike to handle our regular pest control maintenance.

Mike is awesome. He came to my house. Assessed my needs and handled business. I needed rodent…read morecontrol and pest control services. His services are worth the money he charges. You get what you pay for.

Chris from Patriot Pest Control was absolutely fantastic. He was professional, knowledgeable, and…read moretook the time to explain everything he was doing and why. He was thorough, respectful of our home, and made sure all our concerns were addressed before he left. You can tell he genuinely cares about doing the job right, not just rushing through it. If you're looking for honest, reliable pest control, I highly recommend Chris and Patriot Pest Control.

Patriot was recommended to us through our property management company, ProGo Realty. The previous…read morecompany we were using had been charging us for services that weren't even being rendered. So it was easy decision to make the switch to Patriot. Recently I have been even more impressed by their level of customer service. Due to a recent medical issue causing issues with my ability to communicate I have found it harder to handle bills and such. I called and the lady at Patriot was patient and kind and helped me navigate my questions and decisions. I don't recall her name but I greatly appreciate her. Local companies always win out! I'd recommend them any day! We have now switched all our properties to their services. If you want excellent service then I suggest you call them today!!

Ryan came by the house today to give us some information about Fox Pest Control. He was so helpful…read moreand friendly! He answered all of our questions, and we ended up signing up for their home pest control plan. They scheduled us for the same day, and it was all seamless. :)

I'm writing this because I don't want anyone else to get stuck in the same trap I'm in with Fox…read morePest Control. Their salesperson, who wasn't even from Florida but was flew in from another state, actually flagged me down while I was out walking in the neighborhood and gave me a massive high-pressure pitch. He swore they had other customers right here in our neighborhood and promised that if anything ever came up, they'd be out "right away" to handle it.It was all a lie just to get me to sign. I'm a military spouse with small kids, and we recently had a serious issue with wasps and fire ants all over the yard. I called for the "emergency" service they promised on a Tuesday, and I didn't even get a call back for an ENTIRE week, and when they did call, it was 5PM so we missed the call. When I finally got someone on the phone, even the girl in their office (who wasn't in Florida either) was shocked. She literally said: "Next Tuesday?! They can't come sooner? The closest technician is 82 miles away?!" So, they're taking our money in Crestview but admitted their closest help is nearly 100 miles away. They aren't local at all. On top of that, they once sent a guy to spray my yard in a literal downpour. I had to go argue with someone on the phone to tell him them to not come because you can't spray chemicals in a storm. Now, after all that, they're ignoring me, not allowing me to cancel, and l'll probably get hit with cancellation fees to get out of a contract they lied to me to get. If you see them walking the neighborhood, keep moving. They are a logistics nightmare and they don't care about you, just your money.