Most exemplary experience and professional & kindest service in Dillards ever. I received…read moreassistance in two departments in this Dillards: Caroline for Lancome in cosmetics & fragrances department and Robert "Preacher" in the men's shoes department. Caroline, the makeup artist for Lancome, was very charming , kind, and assisted me in sampling all these new fragrances from Lancome. I loved her French accent and spending time with her sampling the products. It was first time in Dillards and rare throughout my life for a salesperson in cosmetics to be very patient and kind to me without treating me like I might not make a purchase or disregard me for other customers. The fragrance collection box was priced at $37.50 instead of the regular price for $50. I had to purchase $39.50 worth of Lancome to get the free gift with purchase from Lancome , so I purchased more products. The free gift was Lancome Free 7-Piece Brightening and Revitalizing Absolue . I purchased LANCÔME'S IRRESISTIBLE LIP IDÔLE LIP DUO, Absolue Les Parfums fragrance collection, and DUAL FINISH POWDER FOUNDATION. The fragrance collection is a great way to sample $280 bottles of perfume. My favorite scents were the exotic, incense, & oriental and gourmand perfumes: Oud Bouquet, Rose on the Moon, and Rose or Die. Rose or Die was not available to sample yet it became my favorite after buying and smelling it for the first time. Absolue Les Parfums is a bold new niche fragrance collection from Lancôme's Absolue line, revealing the Rose like you've never experienced it before. Eleven scents are shaped around this iconic ingredient, crafted by master perfumers. Each niche fragrance evokes an unexpected encounter between the rose and the Domaine's powerful natural elements. This Limited-Edition Discovery Gift Set Includes: Rose on the Moon: Centifolia Rose, Vanilla Essence, Santal Essence (0.06 fl. oz.) 1001 Roses: Centifolia Rose, Damascena Rose, Musk Accord (0.06 fl. oz.) Storm & Roses: Centifolia Rose, Patchouli Essence, Blackcurrant Absolute (0.06 fl. oz.) Not Your Rose: Centifolia Rose, Musk, Moss Accord (0.06 fl. oz.) 6AM Rose: Centifolia Rose, Jasmine, Lily of the Valley Accord (0.06 fl. oz.) Le Parfum: Centifolia Rose, White Tea Accord, Musk (0.06 fl. oz.) Hot as Rose: Centifolia Rose, Patchouli, Aromatic Bouquet (0.06 fl. oz.) I Flamed a Rose: Centifolia Rose, Patchouli, Ambrox (0.06 fl. oz.) Rose or Die: Centifolia Rose, Black Tea Extract, Guaiac Wood (0.06 fl. oz.) Hell of a Rose: Centifolia Rose, Vetiver Essence, Ambrette Absolute (0.06 fl. oz.) Oud Bouquet: Centifolia Rose, Oud Wood, Praline Accord (0.06 fl. oz.) LANCÔME'S IRRESISTIBLE LIP IDÔLE LIP DUO description: This Limited-Edition Mini Lip Duo Includes: Mini Lip Idôle Squalane-12 Butterglow™ Hydrating Lip Balm in Shade 10 Keep it Glowy - 0.02 oz (0.8g) MIni Lip Idôle Lip Shaper in Shade 53 The Tea is Hot - 0.028 oz (0.80g) Lip Idôle Squalane-12 Butterglow™ Hydrating Lip Balm is a buttery, hydrating Lip Balm is supercharged with 12% squalane, providing instant shine, buildable color, and up to 24H hydration. The lightweight, non-sticky formula improves the look of vertical lip lines and lip smoothness after 7 days*. Lip Idôle Lip Shaper is a creamy, soft matte lip pencil that is waterproof and provides up to 8H wear. Robert "Preacher" assisted me in finding me the most comfortable yet dressy business & work shoes for my husband in the shoes department. He showed me Johnston & Murphy and Flag brands as the best shoes with memory foam technology for the foot inserts to insure comfort . My husband has needed nice work shoes for over a year and walks a lot of mileage for his job and travel. His shoes were very old and uncomfortable yet he never bought new shoes to replace them. I told him that I found nice shoes in Dillards, sent him photos, and told him I didn't mind buying them at full price instead of waiting for a sale. I thought it was imperative to find shoes he would use and walk a lot of mileage in his everyday work life. He didn't want to come and try them despite my sales pitch to him on the phone. Before the mall & Dillards closed, he surprised me and secretly went there in person and purchased two pairs of dress shoes from Preacher. I was very pleased and liked that he took the initiative to go and try the shoes for himself. I am thinking of going back and buying similar shoes for my father in law.

Thank you Mariah for your great help and wonderful interaction as I purchased hosiery yesterday…read more I had just been through an awful situation at Belk and you salvaged the day for me. Thank you again...you are a terrific asset to Dillards!

Always able to find shoes for my size 10, extra wide shoes, ladies. Good coupons. Lots of well…read morefitting, washable clothes, for ladies. Great selection for men and women. Great place for presents. You can buy diff packs of readers, diff sizes.

Belk is my favorite store now that I am a Southerner! Gantastic selection and great prices. Thanks!read more

This store is sister to Marshall's and T.J.Maxx with a lot extra! Instead of clothes it has tons on…read morethings for inside and outside your home! Always just love browsing this store but it always turns into purchases. Can't resist and prices are great! Lots of things to see and what great selection! Right now it's pre Halloween and it looks like it exploded Halloween in the store.. not in a bad way just overwhelming lol. The staff is very nice.. smiles and they genuinely seem to be glad to be there.. go check it out cause I'm sure you will walk out with a purchase!!

I went in there yesterday to go find a pot for my plant, but I ended up walking out of there with a…read moremirror and a chair and I was so happy Regina was the lady that checked me out and she was so kind and we were laughing the whole time and then Sandy was the one that put my mirror on hold and helps me get everything out to my car. They were both so sweet and I really appreciated their help.

About 6 weeks ago I received terrific help from Georgia in the lingerie dept…read more Yesterday I went to shop for shoes and received horrific customer setvice. And very poor selection too. After hopping around in one shoe out of the box she grudgingly brought oit...seeking assistance from the now invisible sales person for the second shoe...I just left. Went to Rack Room and got exactly what I wanted. Will go back to see Georgia again but never again for shoes .

Horrible rude staff. This used to be a fantastic experience to shop here. No longer warm or…read morewelcoming. No matter where, Raleigh or Wilminton, your presence is met with suspicion. That is, if you can find a single staff person across the entire expanse. Sad because this place used to give bougie vibe with middle class affordable prices for those special occasions. High class products with warm southern vibe is no longer a feature. KNowledgeble staff, no longer a feature. It is more like serve yourself and wander around for AGES looking for someone to help you and then have them eye you uup like a thief. No thanks.

First let me say I came for 50% off clearance deals which on name brands are huge.. the store…read moreitself is very well maintained and looked as if they were sticking for fall.. great time to get values for gifts for holidays or back to school.. they seemed to be low staff.. at check out it was one lady running registers and Amazon returns.. god bless her! People, customers can be very rude so my hat off to her.. she maintained a smile and great attitude while time. They now have self check outs.. I had items with security tags so I wanted to have register do them.. she told me self check out is still monitored so the staff there could do it if I chose to self check out. Store also has huge Sephora section.. it's beautiful and huge kohls store and I always enjoy going in walking around.

I used to be a fan of Kohls but I feel it has really gone down hill. This one in particular. The…read moreclothes are not stylish like they used to be (especially for women) and their prices have risen. They seem to have a lot of empty shelving, too. I do like the new Sephora but is that really enough to make me go there. No.

Even though we only went to a couple of shops here, this town center is super impressive! The sheer…read morenumber of shops is incredible. There seriously is nearly any type of shop you could need. We went to "My Sister's Cottage" and Buckle but there were like a hundred more. This is an outdoor shopping center so it's nice in beautiful weather but when it's raining... bring your umbrella. Parking can be a bit tricky. If you only have ONE or two stores to go to, you're not guaranteed a spot near the store. But maybe you'll get lucky! Highly recommend!

Very big mall- outside walkways. Late in Sept., very hot…read moreOK Lots of stores- didn't see much in way of a deal.

The TJ Maxx at this location has a clean and very well organized ambience. I was very impressed…read morewith their many high end luxury cosmetic and bath & body products. I purchased a colorful Korean illustrated bag for 99 cents, cosmetic brush set on clearance for $5, eyeshadow automatic pencils with attached brushes, a Korean blue lip liner ( multi use for cheeks & eyeshadow too) & lip gloss, a dupe of the viral Kylie lip kit, and high end luxury brand cosmetics like KVD foundation balm. My purchase of the day there was Cuisinart glass with top food prep storage containers. The service was efficient and helpful. I saw jewelry I liked but they were not in my ideal ring size. I got a Stanley steel drink container dupe to put hot or cold beverage to take on the go for traveling etc. Definitely a go see again TJ Maxx and one of the best shopping places I went to in Wilmington, North Carolina. (January 28, 2026)

Stopped in here today after mailing something next door. First time here. Nice clean store. I…read moredropped about 100 bucks on a bathing suit shorts, jeans and a cute shirt. Customer service was friendly. They had a decent selection of everything and I'd definitely come back. Plenty of parking too.

I find good stuff here, but it is random. I've gotten a few high end rugs that really fit my…read morespace. Staff is always very helpful. Fun discount place.

Been shopping here for years. Recently most items are without price stickers. It will hold up the…read morecheckout lines for a half hour because the cashier cannot find the item in the system or another clerk cannot find it. Rude incompetent cashier named Tiffany 1/16/2026. Not going back.

Kimber was a great help in helping me determine how much fabric I needed for my dining room chairs…read moreand discussing the fabrics with me. They have a great selection of fabrics with a large price range to choose from. I ended up getting some very good quality fabric for $14.99 and am absolutely thrilled. I can't wait to have the chairs use this beautiful fabric and appreciate the recommendations for people who can help out with that.

The service has always been cumberson because if you're a customer wanting a sample, need fabric…read morehelp, or have a question, they don't have enough staff or checkouts. So, you almost always have to wait. But generally, all of their staff have always been attentive and helpful as possible. Unfortunately, today was so shocking and disappointing because of one very rude and nasty salesperson. I hope we get another fabric store back in town! We need one and this store needs the competition.

Overall, I was very happy with my experience in Independence Mall. I found and purchased items in…read moreDillards, Rainbow, American Eagle, Earthbound, and Hot Topic. The service I received in these stores were good to exemplary. Dillards and Earthbound were my favorite stores in the mall and where I received the best discounts, got hard to find or rare items, free gifts with purchase at Lancome in Dillards, and had the most exemplary customer service from Caroline at Lancome & Robert in men's shoes at Dillards and Sarah in Earthbound. I wish I was able to spend more time in the mall to see Ulta and Five Below yet my time was limited there. I purchased items at discounted prices in all of the stores I mentioned. I would definitely come back to this mall again.

We actually had a destination in mind when we pulled into the lot at Independence Mall, which felt…read morelike a small victory. Mrs. K. was on a mission for a few things from Bath & Body Works, and after navigating the lumpy terrain of a Wilmington cemetery earlier, she was ready for some smooth, level walking. Having a purpose gave the visit a bit more shape, and that was welcome. Independence Mall has been around since 1979, opening in the heyday of American mall culture with Belk-Beery, JCPenney, and Sears as its original anchors. A fourth wing came along in 2001 to make room for Dillard's, and the place has seen a fair bit of redesign since then. These days, it leans more open and airy, with nods to Wilmington's coastal vibe. We weren't in a hurry, so we mostly wandered just taking it in. We ducked into a couple of shops, browsed a bit, and yes, came away with the Bath & Body Works haul we'd hoped for. All in all, a relaxed and satisfying stop. [Review 1352 of 2025 - 4471 in North Carolina - 24904 overall]