I purchased a gorgeous 2007 Lincoln Town Car and have always been nervous about taking it through a…read morecarwash, but my underside recently got coated in clay so I made the choice to come and ask about the carwash here. Morgan, the Assistant manager was extremely helpful and friendly, answered all my questions, and now I have a monthly pass, and it cleaned all the clay off my underside! thank you very much! will definately be here many more times!

An unfortunate sign of the times. Large chains are certainly better at making money, but are…read moretypically awful at providing better goods and services. It's become more and more difficult to find a truly great car wash in the GR area. Many of the smaller independents had a great product, but clearly were not as good as turning a profit as Mister. Back when this place was Cascade Car Wash, it was great. The cleaning was more thorough and they provided a large cloth to clean your dash. Now, as in every other case where Mister has metastasized, the work quality and the service have taken a huge nosedive. Mister offers a plan where you get unlimited washes each month for a set monthly fee. This location only offers exterior washes. Also, it's busy. I mean REALLY busy. They have each car enter the wash almost on top of the other. If you live close by and plan to come a few times per week, it might be worth it - but once the weather is consistently above freezing, the coin-op washes give it a serious run for the money. Out of all the Mister washes, this is one of the best. Don't get excited, though - - that's like saying it's the least stinky turd in the port-a-potty...

they are scammers. Charlie will harass you on Facebook and leave bad reviews also they do not know…read morehow to clean a car.

The best local auto detailer in Grand Rapids area. In town and needed to get car cleaned. They…read morecome to your location, and do a great job!!

B52 is the best car wash and oil change! The facility is super sparkly clean, well, as sparkly as…read morean oil change can be. The staff are very friendly, helpful, and knowledgeable, especially Ray. I would highly recommend anyone to go to B52 Express for oil changes and car washes. The car wash makes my car shiny and super clean! Very professional and reliable service!

The Cascade Mister Car Wash is great. The employees are always friendly. They are very helpful and…read morehave a positive attitude. I highly recommend.

Great quality of car wash, but hate the experience of someone squeezing in between me and the kiosk…read moreand giving themselves tips. My recent drive-through, the gentleman came out and pitched me on the monthly; I completely get a business perspective here. What I did not appreciate was him taking my card and quickly pushing through the options to obscure the fact that he gave himself a maximum tip on my behalf. I can only imagine how many times it has been done to other people - it's a shady practice. Sad, because the car wash itself is great.

Do not go, I went yesterday and my rim got gouged, I assume from the track that carries you…read more Extremely disappointed.

Keeping your car clean is a major challenge in the winter. I went here today. since the weather has…read moremelted some snow & dried up streets. Service in & out is efficient--you pay with your card at the machine at front & someone helps. The cost for the economy exterior was is higher than most, but their operation does a fairly thorough job. I still need to wipe down side mirrors & rear afterwards. Their cost for monthly subscription unlimited washes is lower than most so I will consider doing that next time.

Was refused service for age controlled items using a valid US passport by an extremely lazy…read moreassociate. Extremely poor service avoid this station

ad a lot of issues at this company! Starting with cancellation of my first appointment, which is…read morefine their truck wasn't working. They called the canceled. The next appointment no one showed up. I called for over two hours to both numbers I had for the company and no one answered after two hours. They called and said there was a mixup with the appointment. I had to reschedule on my next reschedule. I got a Text 10 minutes before they are going to arrive and that they were gonna be late. Also that their truck was not available and that they didn't have the right equipment to do an inside and outside detail. I said as long as you can show up and do a good job on the inside I will reschedule for the outside when your truck is available. The inside of my car was not done to satisfaction. I have had a few details before, and this was subpar at best. I spoke to one of the coworkers on the phone and he told me that they would be happy to reschedule the clean as I was on the phone with him. I was literally wiping down my car with soapy water Because it just did not look good. They wanted me to send pictures of the detail, but I told him I'm already wiping out the inside of my car and I couldn't do it. I tried to reschedule a clean when the truck was going to be ready so they could do the outside too and they said they would call when that truck was ready and since then they have never called back and have never answered my phone call or called me back after leaving numerous voicemails. I will not use them again and very disappointed in their customer service as well as the detailing service.

SO UNPROFESSIONAL and they created an UNSAFE situation for me - recently we scheduled a detail with…read morethese guys - they came to my home, did a terrible job - and their employee left a BULLET casing in our driveway, AND they uninstalled my sons car seat, set it back in the seat without attaching and didn't say anything. After many conversations with the owner, they wouldn't give us a refund, so they scheduled to come back and re-do the detail, then they no showed and blocked our number.