I've had my taxes done by several accountants at Robert Alario and I'm always pleased with the…read moreresults. They are meticulous, and I have a complex tax return. 40 years later the quality remains as high as when I first started. Thank you, Bob Alario, for creating a pleasant and highly skilled staff.

We have used Alario and Associates for many years for tax and audit services and have always found…read morethem responsive, knowledgeable, and responsible.

I had been working with the Weiner and Rice company for 2 years. Staci did my taxes first, and she…read moredid an incredible job. Was communicative, paid attention to the detail in my taxes, and was exceptional. This year Thad Reece did my taxes and I couldn't have been any more upset. My toddler has a blood disease and my significant other is out of work due to his recent diagnoses of cancer. It took me countless attempts to reach him by phone, by email. Which was really important to me in knowing how were going to keep up with our bills for the next 8 months while he is out of work getting chemotherapy. Thad was not responsive at all. Did not communicate with me at all. I understand with everything going on with the pandemic things will be slowed down. But he wasn't emailing me back, or calling me back at all which is unprofessional. He then put the blame on another accountant as to why no one has reached out to me in the 2-3 months I was trying to get a hold of him. If I could take everything back, I wouldn't have paid for him to do my taxes because he was terrible and I will not be doing my taxes with this company in the future.

Tried to schedule a review of my tax return several times. After a few weeks of delay, they did…read morenot pick up the phone at the time scheduled. Totally irresponsible.

I didn't have a good experience…read more The people working under him sometimes come off as incompetent at times. They told me my taxes would take two weeks three later I call and someone said by the end of the day. When I came by it turns out the person meant at the end if the week. I finally get my taxes and my street is wrong. They've called a few times with other small issues, some regarding my wife who they seem incapable of calling and instead ask me to ask her and get back to them. They came highly recommended, and although I could see potential for a good experience I didn't receive one and will not be using them next year.

If you need your taxes done, THIS is the place to go. Gordon Parry and his Team is small but very…read morepersonal. Every time I walk into their doors they address me by name and everyone is very knowledgeable as I didn't know a ton about MA taxes and they have helped to change that. Gordon even sat down with me on multiple occasions to help me figure out every little detail that I needed to take care of. You really don't find that kind of attention at other places especially large companies. I have recommended them to multiple clients and friends and everyone has been happy with their experience with this company. Most important, is the fact that Gordon Parry and his team have been around for decades! I look forward to continuing to work with them.

$2k not just once but for every year for two years. Two F*ing grand for BS service. Had one of…read morehis employees (Derick I believe) call me back on several occasions because he could not understand in plain F*ing English. On top of that, I had to pay the IRS over $1500 first year and another $2k second year.. for what??!!!! I did not make over $100K!!! What a rip off service!! Staff calls with the same questions after I have answered them via email.. it's just a way to rack up the cost just like lawyers. STAY AWAY!!!

receptionist doesn't answer phone during business hours or respond to left messages. unable to get…read moreother staff members to pick up phone or return calls either.

Impeccable service, always very quick to respond to emails or phone calls. Worked with him for over…read more4 years now and never once had a bad experience with any part of doing my taxes

Walter has been my accountant for nearly 25 years and it's been my pleasure to reccomend him to my…read morefriends and patients. He's smart, conscientious, personable, and very knowledgable. He's the kind of accountant we are all looking for.

They did the taxes just fine (though the price didn't necessarily match the complexity of the…read morereturn; just in my opinion). I reached out for far more than simply taxes, and my questions weren't answered, the communication wasn't great, and my asking for additional services was just punted down the line. I'm sure giant practices would be fine, but if you aren't one, find someplace smaller. Unless you're a whale of a client, they'll basically just do your taxes and then otherwise ignore you.

My company (and personal) has been using them since their start (and their father before them)…read more Have the highest regard for their professionalism, knowledge of finance, advice and recommended actions. Easy to work with and I appreciate their contribution to our company and personal finances.

I requested a consultation through their website and was able to book within a week with Laura…read moreThompson. It was evident that Laura was well versed and up to date IRS and tax policies (I had specific questions on retirement accounts), and was also very patient and kind. She also spent time reviewing some IRS information with me to help me understand my situation when she did not have to. Although I did not end up receiving services from this tax firm, I was very impressed with how kind and knowledgeable they are. I would not hesitate to recommend them to a colleague or to come back in the future for a consultation if my taxes become more complicated.

They are very knowledgeable and do a thorough job, but their prices are high. So if you have a…read morecomplex situation and want a full service experience, then they will do a great job. But if you feel like you might be able to figure things out on your own, you will probably wind up with buyer's remorse.

Made several mistakes on our tax return that took a long time to sort out. TurboTax has been…read morecheaper and more accurate.

TLDR: If you have a very basic tax return or if you are someone who is so wealthy that you often…read morefind people bending over to kiss your feet, Chuck King may provide adequate tax services. If you're anywhere in between, I would recommend looking elsewhere. I was reluctant to write this review because Chuck actually seems like a nice guy who probably got some bad advice from a business magazine in 1987 and took it as gospel--the advice being something along the lines of focusing on wealthy people or people who can do the most for you in return and not wasting much time on the "small folk". That may have worked 25 years ago, but isn't a great philosophy in the Internet age where everyone has a voice. I made an appointment to file my annual taxes with Chuck at least a month and a half before the April 15th deadline. The appointment went pretty well for the most part. He seemed friendly enough and confident in his abilities. My return had a small handful of complications that made it a bit more involved than a basic filing, but nothing earth shattering. There were about 3 or 4 things Chuck needed to research how to file before we finalized the return. That is totally fine. Tax law is complicated and I don't expect professionals to have all of the answers offhand. He told me we could leave things 98% complete and he would figure out how to tie up the loose ends later and confirm with me once everything was complete. He offered to let me pay when the taxes were filed, but I opted to pay on the spot. I'm not sure if this had any impact on what transpired next. It started off normal at first. Chuck would call me to check in every two days or so to inform me of his progress on closing out the open items on my filing. Then he began to go dark on me. I started having to call him for updates. He was not apologetic at all--he was actually frustrated that I was bothering him by checking in on a service that I paid for but didn't receive. He told me his methodology is as follows: for every filing he can't complete on the spot, he puts it into a pile towards the back of his office. When he has downtime, he works on the outstanding items in order from "most important client" to "least important client". These are his words, not mine. As you may have guessed, I was a very low priority/low income client to him and he made that very clear numerous times. To make a long story short(er), I went through a series of very painful emails, phone calls and in-person visits with Chuck to get my filing pushed through. The weaker I was on the phone, the more he tried to bully me, but once I started to (mildly) berate him a bit, he seems to regain some sense and started to act. Some people to respond better to scolding than gentle pushing, and Chuck seems to be one of those guys unfortunately. Chuck literally dragged this out until the 11th hour. Even though my appointment was relatively early in tax season, I had to go to his office the day of the deadline to ensure he filed it. And I had to take the initiative to show up--he certainly didn't seem that concerned about it (after all, I make peanuts--why would the IRS care about me?). Look I get it. People make mistakes. People are busy. People don't have all the answers. But what makes it worse in Chuck's case is that he was never apologetic about it for one second. There was never a "sorry you had to chase me down for the last 6+ weeks" or a "I swear, the service here is much better than this". I just felt like I was bothering him the whole time. I really wanted to like Chuck and there were many times I would look at him and see the "good guy" in him. I don't think his accounting skills are inadequate or that he was out to get me. But unfortunately for him, you can't put someone through what he put me through and be considered "good at your job". One star.